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    Indie Campers - Phoenix

    2.1 (16 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 2 weeks ago

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    Really bad experience. They gave us a broken camper that was covered in black mould. They gave us a melted spatula and scratched up pans. The ladder they gave us didn't reach the camper. I've tried to reach out but haven't heard back form them in over three weeks. We came from Canada and saved up all year for this and got completely screwed by this company. We had nowhere to sleep and ended up having to get a hotel. Do not recommend do not waste your money.

    Jeep

    We loved our jeep camper with pop up tent! It was the perfect rental for our week in AZ. Staff at Indie campers was cool and helpful. It ended up being more expensive for us to change the pick up time and go over on miles. The website and customer service on the phone could be better but overall great experience and would rent from here again.

    Old abused dirty Solis Sprinter Van. Pots, pans,dishes needed replacement - we're dirty and we did not use them because they were just old and not in good shape. we rented chairs table and bed linens- chair broken - linens old and cheap. Customer service was subpar. Good news is the van got us to where we were going. Won't use this company again! Wish we could.

    Austin R.

    We rented a van here for the first time for a camping trip. Started off poor when we tried completing the online check-on prior to pickup. The website to scan your ID for verification was not working and the customer support is god awful. All they send is copy and paste responses and accused me of not knowing what I'm doing. Luckily we could complete the check in at pickup. The location here is not in the best area, safety wise. Close to the airport which is nice for those traveling in but would not recommend coming here by yourself or after dark. We were downgraded the day before to a different van due to a new windshield or something. Would've been nice for more heads up as it left us with no choice. Still waiting for the partial refund. In regards to the van, the fridge did not work despite being told it would just take a couple hours to get cold. The check engine light came on as well as some other warning lights on the dash 2 hours into the trip. The employee here told us we could either bring it to a mechanic for diagnostic or bring it back the next day for a trade. Super inconvenient as we have a schedule and driving back to Phoenix, unloading and loading, would take hours. There were also several other small things on the van not working properly or missing (lights, mosquito nets). The van drove well and the features were nice but smelled like cigarette upon pickup. I asked for a partial refund when we went to drop the van off due to the fridge and the guy told us he'd put a note in for someone higher in the company to review. The major problem here is that all of their customer support is in India and all they do on live chats is send copy and paste messages that lead to no resolution. They will not answer the phone either. I have yet to receive a response from them on the partial refund and do not think they will ever respond. All in all, I would not rent from here again. The fees are ridiculous, especially when they charge an $80 preparation fee and the van is clearly not ready. They also keep your security deposit ($500) for up to 30 days and I am still waiting for it to be returned to me. Once again, support is ignoring my emails. The company higher ups are only interested in making the most amount of money possible here, not customer satisfaction.

    they duct taped it together which makes no sense because it's obviously going to come apart when you use it

    I would not recommend this rental company. We waited 4 hours past the pick up time for our rental to be ready. The padding in the camper on top of the jeep was soaking wet from them hosing it down to clean it last minute and nobody told us, it was 27 degrees outside and it ruined our sleeping bags and clothes. They also told us it was water proof when it wasn't causing it to ruin more of our clothes and equipment. The pop up tent they gave us was broken as well. We've called, emailed, messaged with no response to the issue. They don't care about their customers.

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    Indie Campers - Phoenix - rvrental - Updated May 2026

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