Cancel

Open app

Search

Independence Home Loans

2.6 (41 reviews)
Closed Closed

Request pricing & availability

You can now request information from this business directly from Yelp

Services - Independence Home Loans

Mortgage services

Independence Home Loans Mortgage Lenders Photos

You might also consider

Recommended Reviews - Independence Home Loans

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Please be extremely cautious before doing business with this company. My experience has been marked by neglect, unresponsiveness, and a complete lack of customer service, despite the promises made at the beginning. I reached out to Moe Aljebori months ago regarding a check that never reached one of my accounts. I explained the financial strain this caused and the impact it had on my household. Moe had previously assured me he would support me throughout the entire process, yet after sharing my concerns--even in tears--I received no response. Only after repeatedly following up did he direct me to his assistant, Preston, in December. It is now February 10, and I still have no resolution, no update, and no accountability. My messages were ignored for weeks at a time, and the only time I received a response was when I became understandably frustrated after being continuously dismissed. What happened next was even more unprofessional: instead of providing assistance, Preston chose to argue with me via text, refusing to provide his last name and engaging in back‑and‑forth behavior that was completely inappropriate for someone representing a business. In over 20 years of customer service--including roles with the United Nations, New York State of Health, and now in international cargo shipping--I have never witnessed a representative speak to a customer in such a manner. This level of disregard is disheartening and unacceptable. Whether intentional or due to incompetence, the result is the same: customers--especially financially inexperienced Black customers--are left unsupported, unheard, and misled. Once they secure your signature and collect what they need, you are on your own. Any issues that arise afterward are ignored or blamed on third parties. My husband, a First Class Air Traffic Controller in the U.S. Navy, is currently researching the proper channels to report this situation, and I fully intend to pursue it. Consumers deserve transparency, respect, and follow‑through--not empty promises and dismissive behavior. Do your research before engaging with this company. My experience has been deeply disappointing, and no one seeking financial guidance or support should be treated this way.

Me, a satisfied customer

5 Stars: Agent Chris Jameson was extremely helpful and knowledgeable, clearly had the customer's best interest in mind. If you're looking for a loan officer who truly puts your needs first and goes above and beyond to make the process easy, efficient, and stress-free, Chris is the one to call. I'm grateful for his support and would absolutely work with him again in the future.

Summer home made possible by Jonathan Hugger

See all

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Business owner information

Photo of James F.

James F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Business owner information

Photo of James F.

James F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Business owner information

Photo of James F.

James F.

Helpful 1
Thanks 1
Love this 0
Oh no 0

1 month ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

2 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 3
Thanks 3
Love this 3
Oh no 0

9 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of James F.

James F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jeff L.
35
13
9

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 2

1 year ago

Helpful 0
Thanks 1
Love this 0
Oh no 1

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Len D.
0
19
2

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Rob C.
26
20
31

2 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sam M.
35
4
0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Independence Home Loans

Review Highlights - Independence Home Loans

5 Stars: Agent Chris Jameson was extremely helpful and knowledgeable, clearly had the customer's best interest in mind.

Mentioned in 4 reviews

Read more highlights

You might also consider

Independence Home Loans - mortgagelenders - Updated May 2026

Loading...
Loading...
Loading...