Here is the truth about Lund Mortgage: They are incredibly knowledgeable in what they do and you should trust them if you are buying a home (especially your first). Matt Oliver earned our business because during our first call, I asked Matt what is the difference between them and others, why should we pick Lund. Other companies sounded gimmicky and said things like "we have the lowest rates and BEST customer service." He flat out told me "Well, it is a mortgage and there are plenty of mortgage companies. If you want to shop and or deal with an app, then go ahead. I think customer service and trust goes a long way, so the only thing I can do is assure you is that I will do the best I can and we usually do a great job." That no BS answer told me everything I needed to know. We went in there a little excited with many questions and Matt Oliver took his time to give us answers to all of them. When we were anxious, tried to speed up parts of the process, or were thinking of doing something they wouldn't recommend, Matt would candidly shoot us straight and give us solid advice. The only negative thing about the whole process was they were occasionally hard to get ahold of. By that, I mean response within 24 hours - max. Which is understandable given the rates and the amount of customers flooding in. By no means was any of our process delayed or done wrong because of Lund, just a little patience was required on our end. We went into this process fully ready to "shop" for mortgages and blitz for the lowest rate. In the end, Lund was good to us and got us an awesome rate off the bat. So we ultimately stuck with them all the way through and didn't look elsewhere. Towards the tail end, Lisa Lund assisted us in a few matters. She was very polite, responsive, and knowledgeable as well. I can see why she runs the place. We plan to use Lund again if we start investing in other properties or need to refinance. 10/10 would recommend! read more

Please stay away. They had my credit and full file for over a month. I finally get a quote to see what I am eligible for! Get pre-approved and then told wait. I missed something and now who knows what. I had to walk away due to incompetence! Be aware, don't get taken advantage of. read more

My husband and I have trusted The Lund Mortgage Team with finding us the best interest rates and guidance for our new home mortgage. Lund Mortgage also helped reduce our previous home mortgage to an incredible rate, when interest rates fell. We applaud Matt Oliver, Matt Grams, Lisa Lund -- the entire team from the front office staff to the people who literally walked us through all of the details to make our new home purchase go remarkably smooth, without any issues. They took our calls beyond the typical office hours and eased any apprehension we experienced during this major move. Every time we had a question about numbers, or a line on a document where we needed clarification, The Lund Mortgage team ALWAYS responded quickly with the professionalism I wish other companies in this genre could employ. Purchasing a new home with so much money laying on the line can be daunting, to say the least. Thank you to The Lund Mortgage Team for relieving the anxiety that comes with anyone's new home purchase. We highly recommend this company and its team. Thank you Lund Mortgage. read more

I just want to share my very limited experience with Lund Mortgage. Please keep in mind that this is just my experience and that your results may and probably will vary. I started my new house search with Lund Mortgage for loan pre-approval, and while the process was smooth, it was more labor-intensive than I anticipated. As the new house search progressed, I grew more concerned about mortgage rates. I found Matt's responses to my inquiries somewhat vague, which made it difficult for me to estimate my monthly payments. This prompted me to explore other lenders, who provided clearer information about rates. As a result of this experience, I have decided not to proceed with Lund Mortgage for our final choice of lender or broker. read more

To make a very long story short, I had to refinance my house and started looking over the weekend. I googled best mortgage companies and Rocket Mortgage came up as number one, so I filled out the information received a call from an employee and started working the process. I got an interest rate of 7.25, Which I thought was very high, but I had to get this loan into my name by the end of the month. I kept trying to remember the name of a company I had heard on KTAR that got good reviews, and could not for the life of me remember, until Monday, it just hit me. It was Lund Mortgage company. I made a phone call and was given to a mortgage employee by the name of Matt Oliver. I worked with Matt on their process.He worked with me very closely and got all my information. I told him that I had been filling out paperwork with Rocket Mortgage. He said that Lund Mortgage is a broker and he could get me a much better deal. Well, the story is already long so let's shorten it up. He got me an extremely good interest rate on a conventional 30 year loan, which is what I wanted. I don't have any money to put down so they were able to wrap the closing costs into the mortgage for me because I had enough equity in my house. I am going to sign closing papers tomorrow and my house will close by the end of the month, which is less than 30 days from start to finish. I could not be happier with a mortgage company than I am with Matt Oliver and Lund Mortgage. I highly recommend Lund Mortgage and their team for all of your Mortgage needs. read more

This was my 2nd time that I used Lund Mortgage for my financial needs , it's truly amazing how steam lined their system is, they make super easy! read more

This is the second VA Mortgage I have used with Lund and they are always the quickest and Matt will get you the most competitive rate . No B.S. hidden cost like the other company's that want to gouge you. read more

I hate leaving negative reviews, but it experience really left a bad taste in my mouth. I heard about Lund Mortgage on Arizona Sports radio and contacted them about a year ago. At the time I was told it probably wasn't beneficial for us to refinance. I appreciated that honesty so when rates dropped this year I reached out again. Good news is that this was not the worst mortgage experience we've had. Wells Fargo gets that award. And National Bank of Arizona probably gets second worst. But our experience with Lund was not good. I know there is a pandemic going on but it was terribly frustrating how long this loan took. And that was on top of not being able to close a another loan on a second home (probably not their fault, but added to frustration). The communication was really bad and I felt like I was always the one having to call or email for an update. I barely heard from our loan officer...over two months I think we talked on the phone once. Similar experience with our processor. I just felt like nothing got done or status wasn't followed up on unless I followed up first. We ended up closing one of the two loans, but it was a month later than we expected. And the staff was not proactive at all. We've had several friends hear we were refinancing and interested in who we were using and I've had to steer them away from Lund. Oh, and their site rewards you with some free software program if you leave a review...but only if you leave a 5 star review. Keep that in mind as you're reading reviews. read more

Lund Mortgage Team - It's like they are buying 5 star reviews... - Mortgage Lenders Near Me - Glendale, Arizona

BOOM the Lund team made it happen and very quickly with zero hiccups! Matt Oliver was very involved with the whole process which our new home loan closed in 3 weeks after we were initially approved! I don't think anyone else could've made the loan happen as smooth as they did. Matt, Nicole, and Tyler communicated with us very well during the process. Matt will definitely find the perfect and right way to get a loan for you! read more

This is the 2nd mortgage I've done with Lund. Everyone I've worked with has been very knowledgeable, friendly and efficient. I highly recommend this company. read more

My wife and I had a wonderful experience with purchasing our home through Lund Mortgage. After initially working with 2 other Mortgage companies and our chances of getting the loan being up in the air, I was put in contact with Frank M. from Lund Mortgage. Frank really took care of us and made us feel great about getting the mortgage done. He worked with us every step of the way and we felt comfortable the entire process. We really want to thank Frank, Matt G, Matt O, Lisa, and everyone we worked with from Lund for all their help in securing our loan. We could not have asked for a better to company to purchase our first home with. We highly recommend them to everyone and will use them for any future needs! read more

Lund Mortgage did a fantastic job with our home refi! They didn't sell our information to others so we knew any calls we received were from them! They were friendly and fast! We will use them moving forward for any mortgage needs! read more

Nothing but 1st Class all the way with Lund Mortgage! I've done at least 5 loans with Lund and the experience was outstanding every single time. They've helped be refinance a few homes and purchase another. They always get the best rates and they always handle the process smoothly and without any hiccups. I give them my highest recommendation! Don't waste your time with any other mortgage company! read more

I was totally blown off by this company, they did not keep their word and are good at lies. It really sucks when you give someone all your personal information and they don't get back with you. read more

Was not given straight answers on things, and certain items were a major hassle that should not have been. They blamed everyone else for complications. read more

Very kind and hard working they helped me achieve my goal of owning a home! Just call them you won't regret it!

James T. Harris sings the praises of the Lund Team every day. I had decided to do a refi on my home but was using another company. The cost was very high so I decided to take James' advice and check in with Lund. They took the time to review what I had and said I already had the best deal possible. The other company is just looking to make money off me. So I cancelled the other company and although I am not using Lund, if/when I need another loan, they are who I will call. I appreciate their honesty, not just looking to make a buck, but show they actually care about people as individuals. read more

Just recently purchased a new home and Lund mortgage took care of our financing. Couldn't have been happier with the process. From day 1 of the pre qualified letter to close of escrow at the title company. I would recommend them to anyone for a seamless and not stressful process. read more

I called Lund because of their ads on KTAR. I was happy with the rate I got (because of MY excellent credit... I could have gotten that rate anywhere)... and very disappointed by the lack of communication with the Lund team, multiple mistakes on documents, annoyance by the loan officer when I would ask questions and higher than anticipated closing fees. They did not take the time to explain anything to me and had I not locked in at the lowest possible rate I would have left them... but it took them over a month to close my loan, causing even more fees to be incurred, even though I turned in all documentation on the day it was asked for. I would never recommend Lund. They don't have time to give you all necessary information, they are annoyed by questions, and they don't deliver on deadlines. read more

Matt and the team at Lund Mortgage are great! I have used them multiple times and each time the process is seamless and they get me a great rate! read more

Thank you Lund Team! I don't know if it was supposed to be this easy or you guys are just that good. You made it painless, and the cherry on top was sending the notary over on our schedule. read more

Incredibly low rates and fees! I loved working with a small family business! Recommend all way!

The only place I think about when it comes to refinancing our properties. Have used Lund several times over the past few years, their team is great to work with and very thorough. Thank you Lund for always bringing the best rates and service when my family needs it! read more

Quick response with great follow up. The team provided with a couple of options to help fit my needs. The team kept me informed throughout the entire process letting me know what stage my refinance was at. Would highly recommend Lund Mortgage Team! read more

Fantastic. They have extremely low rates. Answered all my questions and phone calls. Closed my loan on time. I spoke with Matt initially and he was very informative and easy to work with. My realtor recommended using them for the purchase of a home and I'd use them again in a heart beat. read more

Dealt with Matt three times in the last decade+. You can not do better than these folks for service and quality! They look out for their customers, a rare thing these days. read more

Working with Matt and Nicole made the home buying process smooth and quick. Would definitely recommend Lund Mortgage.

I worked with Matt and Nicole at Lund mortgage team. After a nightmare of an experience with another lender, I came to Matt for assistance. I knew exactly where I was at during the entire process. Matt and his team were fantastic and because of them we were able to secure a loan and closed in just over 3 weeks! If you need a mortgage, I would only recommend Matt at Lund mortgage team. There are a lot of companies that will throw numbers at you and promise you things without an intention to deliver. Save yourself trouble and heartache and have it done right the first time and use Lund mortgage team. I'm sure glad I did! read more

Went to these guys based on all the ads and radio recommendations, and boy was that a huge mistake. Communication is completely one way; you always have to email them to stay informed, and it takes days for responses. The contact person kept changing, multiple requests for the same information over and over, and in the end, no one ever got back to me on my file. This was a month ago. You can't always believe what you hear I guess. read more

I called them two different times and they couldn't help me either time. Not enough equity.

The Lund team are my heroes. I thought it would have been a much more painful process given the short turn around for my requested closing date. Lund came to the rescue and made miracles happen. Thanks, Lund!! read more

I apologized for not finishing the review, the outcome was nothing short of outstanding results under the circumstances of a full blown pandemic. Some delays with final paperwork being drawn up but it all worked out in the end, 2 moths of skipped payments and my wife was ecstatic to say the least. read more

I have a title recorded incorrectly from an escrow a couple of years ago. It was found during an estate review. E-mail unanswered. Multiple phone calls unanswered referred to title company and no support or return Phone call. How do you people stay in business. Everyone is nice till you find an error. Today Mike Levy read more

I'll have to agree with other reviews I've read. The people here are nice enough, at first. After the initial meeting with Stan Lund regarding our refinance, things fell apart. Our projected closing date came and went without a word from them. Each one of my phone calls led to a different answer, depending on who I spoke with. I was told not to pay my June mortgage payment because all would be completed, but paid it anyway since I hadn't heard anything. Good thing, because the mortgage was not closed in time. After some apologies for the lack of updates, we got our disclosures from the lender. Lo and behold, the rate had gone up. I called about this and I got a very unapologetic "Oh yeah, I thought I told you about that. It's because we lost our lock because of the time it took to get final approval." At this point, I'm pissed but I don't want to get an even higher rate by starting the process over somewhere else. I am reassured that there will be "no more surprises" and give them the go ahead to try to get this done. The NEXT DAMN DAY I get a call saying that they want me to get a quote from a different homeowners insurance company because they are having trouble getting the letter they need from mine. I tell them that I'm not jumping through any more hoops. Either this deal gets done or I'll just start somewhere else. Later that day they inform me that the lender has resolved the insurance issue (yay). After all was said and done it took about 4 months to get a HARP refinance. My main issue was the lack of communication and then the lack of even getting a "my bad" when things weren't processing. For what it's worth, my credit score is just under 800, so this wasn't an issue. Booooo! read more

Called for a quote and was given a low percentage rate but a higher monthly payment. Their math was not correct. Took them 3 days to get back to me over the phone. I asked him to send me the hard numbers to proceed and I am still waiting. Their communication is lacking. That was enough of a red flag to quit now read more

My wife and I recently closed a refi with Matt Oliver and it couldn't have went any better. Matt is a straight shooter and will tell you all the info you need to know to make a sound decision with your home. I've have already referred a coworker to Lund because of their great service and I will keep referring them because of their quality service. read more

I used them to buy my home last summer and Ryan Jones was terrific and was so honest with me, he wasn't looking for just profit for himself but for me to get a home I wanted, he was great. I would recommend Lund mortgage to anyone as was they were recommended to me read more

This team is professional and hard working. Matt Oliver is my broker, but the whole office works together to inform and get things done. First time they helped us combine a first and second on low equity deal. Second time was smoother, but the third was the most important as Matt proactively contacted me to let me know just how far rates had dropped due to the pandemic, to make sure we did not miss the opportunity, saved 1.25%, pretty amazing. read more

They've been helpful every time I e used them, twice total. Refinancing couldn't be easier with their process of aiming to your house. It is very helpful for a working family where getting to an office in the middle of the workweek can be challenging. They make it easy. read more

Great company and this is from someone who did not use them. I called them to see about refinancing my home because I heard the mortgage rates had dropped. In talking with Matt he help me decide that it was not in my best interest to do so. He said I could but it made no sense to pay the fees to refinance when I owed so little and did not want to extend my term. He took the time to walk me through everything answering any questions, he took the time to pull all the numbers for my review, and then in the end he did all that work and recommended not to do it, which meant he did not get paid on anything. In this day and age where lots of people would have pushed so that they could get paid he did what he thought was right for the customer. Again Great company read more