We've had Don replace the windshield on two cars (Chevy Silverado and Nissan Rogue) and is easy to…read morework with at a price that's competitive. He seems to be one of the few that can provide a straight answer when you ask for a price or appointment.

The back window of my Kia Soul car needed to be replaced I called Gentry Glass they ordered the…read moreback window. The next day when they received the window they came out right away and replaced it. The people that repaired the window are very pleasant and efficient people. I was so satisfied when they replaced my front window of the car that I knew who to call to replace my back window. I wish that I could give Gentry Glass more than 5 stars.

The service was top notch. The knowledge and expertise and ability of the workman was exceptional…read more They do an incredible job. Great place

Work was good. Dealing with AI when calling was a pain. when you get an estimate be sure to read…read morethe fine print. Charged an extra $119 for a useless warranty. Cost close to $500 to replace two 8x10 pieces of glass.

Well, the unexpected but expected happened here in Memphis. I found myself having to call upon Jack…read moreMorris' Auto Glass services. Their pricing was fair with quick turnaround service. Overall, I'd return for their reliability in changing glass within the timeframe they gave me. Close to the 5/5 but there were still shards of glass in my seat. Not a big deal as I'll have to give it a quick vacuum myself.

This location has replaced two windshields for us: one was an Audi and the second was a Mazda CX5…read morewith all the fwd looking camera systems. Make sure you set an appointment and then plan on 2-3 hours. Of note, the final invoice used the logo for "AutoGlassNow!" Rather than "Jack Morris..."

More update on my previous Safelite review: I went to…read moreCaliber Auto Glass. My experience was first rate! They were superior to Safelite in every way: way more courteous, better environment, more expert technicians, and much faster service. Please don't waste your time and money at Safelite.

The install is high quality. Local folks were great. The corporate process is riddled with…read morediscrepancies. Their inventory management and procurement process was not on time. They text beforehand and say "an hour and a half," regardless the complexity of the installation. One thing local folks might do mitigate dissatisfaction is check and see if the glass is onsite and in good condition the afternoon before the appointment date, then call the customer if it's delayed or damaged and reschedule it f required. Would also be a good time to explain longer service time expectations with difficult installs. They were less expensive than the mom and pop across the street.

Had a small chip in my truck's window. I was able to get it repaired quickly and without an…read moreappointment. Chendra, the receptionist, addressed all of my questions with exemplary professionalism and courtesy, something I have found extremely lacking in most Memphis businesses. She is a shining example of how customers should be treated when they are needing services from a business. Please give her a raise!

Two times this week a technician from this shop was supposed to repair my windshield and never…read moreshowed up at my home. 10 hours of my week gone without a phone call or an apology. What a joke of an establishment. Take your business elsewhere. Not worth the hassle dealing with this place! I am unsure how the corporate office is ok with this.

My car windshield had 3 way split crack in it from driving on the interstate. I called around…read moreMemphis and this place had the best quote and the best customer service out of all the glass places. They did a great job on my replacement Price: 5/5 really competitive compared to others Customer service: 5/5 The 2 ladies, Marilyn and Cathy, working the front desk were very nice, courteous, and patient with all the customers. The man that did the replacement was also very nice. They took their time answering questions despite being very very busy. Wait time: 3/5 I was told on the phone it would take 1.5-2 hours when I made an appt. They told me 3-3.5 hours when I dropped it off. It actually took over 4 hours with an appt. Overall, I would recommend this place over any glass place in Memphis.

please check your hood of your car if you get a windshield repair at auto glass they scraped my…read morehood with something then had the nerves to have an attitude when I came back up there to show them..never doing business with this company ever again!!!

My car front passenger window was broken by an intruder while staying at an East Memphis hotel…read moreovernight on 30 Aug 2023. I have used another window replacement company a couple of times but could not get an appointment from them for 4 days. I saw the good review for Southwind Auto Glass so called them. Austin answered my call, took my information, found he had my window replacement available and contacted me within 2 hours saying he was on his way. He was professional, thorough, and efficient. He vacuumed my car of all broken glass, replaced my broken window, and tested it completely before buttoning it up completely. And he did not charge extra for coming to a local address to complete my repair! I was very lucky to find Southwind, and Austin, during a short stay in the area. I would highly recommend him, and Southwind Auto Glass for any glass replacement needs!

We had a smashed in back window that needed to be replaced in our Ford Edge. Philip came out to our…read moreresidence and had it replaced somewhere in between an hour or two. I wasn't timing it but he was quick. He did a fantastic job and went out of his way to take apart our back door latch and clean the glass out of it so that it would close cleanly. He was friendly and professional, and we highly recommend both him and this glass company.

I really can't say enough things about Marsha who helped me replace glass on my car after a hard…read moreday. She went above and beyond to make sure I got the order in. I'm so thankful for good service like that, it can be hard to find.

Updated review: I have updated my review from 1 star to 4 stars. Here's why - after I left negative…read morereviews, the company reached out to me multiple times. They made the situation right, they were very apologetic and also fixed my windshield in a timely manner. I cannot say anything negative due to the fact they acknowledged their issue and fixed it without fault! Would use them again! They made everything right... took time to acknowledge what was wrong and I can totally appreciate that. They also did everything in a timely and professional manner the second go around. My windshield looks great! I left my previous comment below for reference to the incident!

I would definitely recommend Dent Solutions. I brought my car in for a cracked taillight and…read moremisaligned bumper. From estimate to repair, communication was great. The pricing was fair and my car looks like new.

I took my car in to fix a huge dent and they did exactly what I asked for. My car looks brand new…read moreand they fixed it fast (same day) I definitely recommend Dent Solutions! The price was great! Thank you!