I was in the store yesterday looking to buy a dryer standing at a dryer for like 10 minutes not one…read moreperson stopped to asked if could help. I walked to the desk and a guy with his rainbow flag and short shorts piercings was so rude like it was a chore to come and help me. I was very respectful and kind but he was a total jerk. Like he couldn't be bothered. Lowes use to be a good store but I refuse to shop there ordered a dryer from Home Depot if there are any Military who read this order from the Base Exchange online they have Home Depot now and I am getting free delivery from MWC. If I could of have them a zero star I would. Customer Service in that store has went down the toilet maybe cause they know they are only BIG store in town for what they sell.

Since my last review loves has reached out and has decided to make good on there promise of making…read moresure my daughter receives her gifts she won in the drawing she entered. Even though it was through a third party ... good job Lowes that's a Step in the right direction of good values. You got this ladies businesses. Head on down to Lowes they have a great garden center that never disappoints ...

Great place with great staff. Val is amazing and always knows what I need and where to find it…read more Barbara is amazing too!

This place has changed very much in the last year, under NEW MANAGEMENT. IFyou haven't been in…read moreand checked it out you need to.. Verna Brooks is the New Store Manager and is doing very well at changing this store around for the better

Haven't been here since last fall but needed some wash sand to fill some sand bags. There was a…read moredifferent dude working g but he was able to pull up my acct and see which sand and how much I got last time. I went for the same wash sand. After paying I pulled into the yard and the front end loader was there and grabbed the sand. After negotiating he dumped it in the back of my truck with out missing. Local company so prefer to spend my money here plus it's only 2 miles from the house.

I stopped in to buy some lumber for a project and had an excellent experience. The staff was…read moreprofessional and helped me get exactly what I needed for my project. I was very impressed with their large selection of lumber and other building materials. Prices were competitive. I would recommend Nicoma Park Lumber to both professionals and the average DIYer.

Stopped to pick up some decking screws and a few apex tips. I grabbed the hardened tips as they all…read moreseem to want to strip out so these looked pretty good. Service was good and they pointed me in the right direction. These didn't do much better than the ones I already have. Not sure if it's the fasteners or what. Wasn't really happy with this purchase. Not the stores issue with bad manufacturing quality. I will point it out to them though. Still my local go to lumber yard.

Update: I received a phone call from the CEO of the company and they are looking at changing their…read more20% restocking fee policy to something that would be more equitable for both the customer and their business. I gave my initial rating based on my first impression that this company didn't care about their customers' experiences, but given today's conversation it's clear that impression wasn't true to how this company does business. I think it is rare that a company goes out of its way to really listen to a customer and consider a policy change based on feedback.

This company does not stand behind its product. We had stain that did nothing to our patio. We sent…read morethem pictures to show it did not work and when we returned the second gallon, they did not offer us another one to try. In fact, they charged a restock fee. Why would they "restock" this to sell to someone else?? It belongs in the trash. We were told we would get money back minus the restock fee but as of now we still do not have that. We have been dealing with this problem since March. I am told they would check on things but then never call back. I only talk to them if I happen to get someone to answer the phone. I was also told the owner of the company told them to charge restock fee for the defective product but find it strange that there was not any call made while my husband and son were standing there. Be careful when purchasing here if you are looking for a company that stands behind their products and provides exceptional customer service as you won't find it there. We have owned two companies and would have never treated our customers in this manner.