We had used Vu in the past for heat repair on a 25 year old unit and it held up but air conditioner went out that was even older. We decided we needed to replace both units. My son remembered when Vu had been out and really liked him so we tracked him down and gave him a call. We had new Daiken Heat and Air unit installed by Vu and his team this week. We initially weren't considering a Daiken unit but after reviewing four different estimates and meeting Vu we were sold. He was very genuine, knowledgeable and presented information on Daiken, the energy saving benefits and the excellent warranty. Price was more than competitive and was an excellent value. The team showed up, Adelfo, Manny and Sabastain and went to work. They were skilled and professional at their job and worked to get everything installed in one day. Vu came in and worked to support his team and troubleshoot if needed. They worked through the day and evening and didn't stop until everything was complete, including clean up that was better than how they found it. They ensured condensation drain, duct work, thermostat and unit was working before leaving. Warranty information was completed, submitted by Vu in our name, and emailed to us before he left that evening. Received follow up communication from Vu next day ensuring everything was working perfect. It's rare when we spend money on a large project that I'm 100% satisfied but I can honestly say that I am. Everything from start to finish has been a positive experience. No pressure at all! I'm excited to see how this unit performs. Great product, super quiet and efficient but more important Vu and his team were great, informative and helped us make the best decision for our home and situation. Actually, they went above and beyond what they had to do. I highly recommend Vu and his team if you have to replace or service a system. read more