They adjusted my shifting for free today so I'll let the 99 cent thing slide just this once.read more

General services here are good…read more The low rating is for being told that if I bought a $6,000 they don't do professional fitting. At least they told me where I could get properly fitted. Breakaway Bicycles.

Great little shop with excellent customer service and repair work. Have purchased bikes there and…read moreonly place I go for repairs now.

Friendly neighborhood bike store. Easily worked with the Colorado rebates. Willing to find the bike…read morewe wanted even when it wasn't in stock.

From walking in, to conversation and repair. ALL went right and perfectly!…read more Glad I found a place I can trust! Barry

So great to have a local bike shop that you can trust. David's a straight shooter and excellent…read moreand prompt with repairs

We ordered a Trike on line. Longmont Bicycle assembled it. Chris was great. It was a gift and he…read moreactually got the trike to our home without my husband knowing. He went the extra mile when we had trouble riding it. Returned to the house watched us try to ride and solved our problem. What incredible personal service.

I just found out--and admittedly, it's on me for trusting the clerk knew what he was doing and not…read moreIMMEDIATELY checking every single thing he did before I left the shop or paid--that at my last visit, they installed my new tubes with NON-REMOVABLE-CORE presta valves ... without consulting me first. This is even weirder because I brought the bike in with schraeders installed, and the clerk assured me that even with prestas (The only type they had on hand, somehow??? Apparently???) I would be able to put slime in. I was not able to put slime in. Specifically, FlatOut. I want to clarify that the man that I spoke to during this last repair WAS NOT THE OWNER! The owner has always been very kind and accommodating, I think he might have just hired on a guy who shouldn't be in a customer-facing job, and I had bad luck-of-the-draw. I was trying pretty hard to be polite with the repair tech at the time to keep the tone light despite being told multiple times that what I wanted (A tube with a schraeder valve, the most commonplace type-) wouldn't be possible on my standard-size 26-inch tires. It must not have worked because the entire conversation, the guy I spoke to was using a very infantilizing tone that makes me wonder how he talks to his female colleagues if he talks to his female customers as if they don't have object permanence and have never seen a multi-speed bicycle in their lives. He told me to my face that I would be able to put my Flatout in, seeing as we live in goatshead burr country ... which requires a removable core. I should not have believed him. 80 bucks for a single tube-liner replacement that was literally the exact opposite of what I asked for on a slow weekday afternoon? No offense, but absolutely never again. You basically can't tell the difference until you get your face right up against the tire because the difference is so minute, but fun fact: once a NRC presta is damaged, there is nothing you can do about it except buy another brand-new tube. I have no choice but to completely replace this tube, which I'm sure is very good for their business model but has unfortunately lost them a customer, given that this was the third time in less than a year riding a road-bike on a well-maintained sidewalk. The unfortunate last straw. Given that they also sold me tannus tire-armor in the wrong size the first time (then when I came back to install it on the other wheel, AFTER I paid for the part order, told me that the original tire-armor they installed was the wrong size--as if that was somehow my fault, even though all I did was listen to the clerk and tap a card when they swore up and down that everything was copacetic--and then informed me that they didn't actually have any they would fit, so if I wanted liners I'd simply have to take what they had or order MORE %$#*ING PARTS with only a cursory promise that they MIGHT fit.) I am now genuinely wondering if this was deliberate sabotage to ensure I'd come back and buy more tubes. I am also wondering if the owner is aware that this is even happening, because I work with multiple bike commuters who say that they'll never go to Longmont Bike either for similar reasons. That feels like a bad-faith thing to assume, but I've had enough bad repair experiences in a row that I think it either has to be genuine neglect/incompetence on that one tech's part or a planned-obsolescence tactic. I wanted to like this shop so, so badly. It's local, it had what I needed (as long as I was coming in for small accessories like a U-lock, or a pump) and I'm genuinely bummed that I can't in good sense consider them as an option now. I'm gonna have to take my chances with the University of Youtube in a town full of cyclists, which is a crying shame.

These guys are absolutely fantastic -- knowledgeable, patient, and genuinely kind. I was recently…read morediagnosed with a form of Parkinson's Disease (PD) and haven't been able to ride because of symptomatic orthostatic hypotension (basically, my blood pressure drops when I exercise). To stay on the bike, I decided to switch to an e-bike -- the Specialized Creo 2. Even though it was on back order, the staff gave me options to speed up delivery and spent an entire morning walking me through every control, fine-tuning the setup, and even throwing in a few extras. This is more than a review -- it's a sincere thank-you to everyone at University Bicycles: sales, mechanics, and management alike. You turned what could have been a tough transition into an uplifting experience.

Joe in service was super helpful and answered all my questions. Got a hand me down bike that hadn't…read morebeen ridden in 15 years, took it in here for a bunch of parts and a tune up. Definitely would recommend.

Johnny did a good job finding the part needed to fix my Bianchi front derailer. He had to adapt the…read morespring using another piece because the bike was older. It was done in one day.

I was in a bind while traveling and BNW was able to get my bike in the stand and repaired while I…read morewaited. Highly recommend. Plus, they have a great designer for their merch. Bought a shirt and a water bottle in the short time I waited.

Beyond impressed with the kindness of CO Cycling Connection. After flying into Denver, the…read morefootplate of my wheelchair fell off and I didn't have the proper tools. I called them on a Sunday and they were quick to offer help. They were able to repair my chair and fill my tires, all while being very welcoming! Thank you so much for your support and care with my wheelchair!

Friendly and helpful bike service. I came here for some help with my mountain bike and the tech…read moresorted me out in 15 min.

They are still the Best !!! Currently living out of town,…read moreyet stopped in for a repair: busted dropper post cable. They fixed it right on the spot (15 mins) knowing I was passing through. Greatly appreciate them. Friendly, knowledgeable and very helpful. When I was living in FoCo this was my #1 bike shop and glad to see they still are the #1 in town !! Thanks proVelo

Great service and profession sales. Bought an Aventon e-bike and love it. Great service.read more

Very nice people work here. An added bonus is that they know bikes and how to fix them. While…read moreyou're there, try some delicious treats and brews at their bar/cafe.

I'm sad only that I can only give 5 stars. I've been to…read moreNiwot many times but not on the weekend. I called before they opened and they answered the phone - we needed 3 rentals for the day. They were extremely accommodating and recommended a trail that was perfect for us. I bought a jersey from them b/c it said Niwot on it and their service was so fantastic. Highly recommend this shop and I will use it again.

I purchased a new eBike thanks to the Labor Day sale that Aventon was holding. While I had an eBike…read morealready, I had built that one myself from the box and was always a little concerned that it might collapse under me (I'm not the most handy of people...). Seeing that CyclErie was offering such a great deal in partnership with Aventon, AND able to build it there was an immediate go for me! I made an appointment so they would have the time to get it in from their warehouse and give it a little spin around the parking lot and alley, and less than 10 minutes later, I had her loaded up and ready to go home to take on more adventures. Staff was friendly, helped me with sending in my invoice info to Aventon to get some bonus free perks, had me download the app so I could unlock new max speeds, and recommended taking a picture by the balloon mural. Love the bike, love the town of Erie, and my husband was so impressed by their service that he just purchased and picked up his eBike from CyclErie so we can enjoy our adventures together!

After my initial interaction Jenny reached out to me to rectify the situation. She made me a number…read moreof offers that were more than fair, and I took her up on them. The bike was ready the next day, and my family and I went for a ride this evening. I retract my previous recommendation to seek out other shops - DJ and Jenny work hard for their customers and it shows.