Windshield was cracked while driving between Grand Haven and South Bend. Repair was scheduled and…read morecompleted with ease. Great customer service and an excellent value!

They will charge your card more than they state and they won't even put your car back together all…read morethe way. They they have the DUMBEST hours on the face of the earth so my friend put it back together for me.

Got my windshield replaced. Happy with the windshield no problems on that end... but.. when I…read moreshowed up on a Saturday around 2:30 to pick my vehicle up the manager had "left early for the day" is what the technician said. They couldn't get our card payment to go through. tech called the manager & she wanted him to write down our card info & send it to her via text Then invoice us Monday. We said No & had to find ATM for cash. When we came back with the cash we were waiting in the lobby along with many others for quite some time. Very unprofessional Probably wouldn't ever go back if I need any auto glass repairs.

I want to give negative starts. Once again I have to go through Safelite because that is who my…read moreinsurance goes through and once again they broke parts on my son's truck. Had an appointment on Home Street at 4 on Saturday. At 6 still didn't have a windshield. When they got done my son told them you broke my bullet antenna. They tech said "Sorry, there is nothing I can do." Excuse me. You broke a part and there is nothing you can do. It didn't come to you broken. So this is the second vehicle your technicians have broke parts on one of our cars and you think it is okay not to do anything about it. Parts are not cheap and they didn't go into your shop broken. Without an antenna a radio doesn't work and you find this acceptable. I will be contacting the insurance company and they can take it up with your business

I took a window for a mobile home to the store on Mishawaka ave, in south Bend in, called first…read moreasked for a ball park estimate, was told approx $100$ I took it down now it was $188. Big difference, I have never seen prices this high to fix a window EVER!!! Told was going to be a few weeks to fix it, not happy but willing to wait, I give one star on price mostly, a bit on time

We had a shower door installed last month and the quote from the installer was :…read more "You will see more water on the floor from swinging the shower door open than from it going underneath when you shower" First shower there was more than a cup of water on the floor. Their statement didn't hold up because we can swing the shower door in towards the shower instead of out towards the floor. I have called several times and spoken to Brenda and the other rep answering the phones and have not received a call back. We had to put painters tape at the bottom of the glass to keep water from going underneath. Not ideal for a project that cost us 2K.

I have had Barry's fix two unusual problems on my classic Mercedes Benz SLK. The first problem was…read morea metal snap that had torn out of the leather on the passenger seat. They were able to creatively fix the tear and reinstall the snap without removing the entire seat cover or leaving any visible stitching. That was a couple years ago. Most recently, they replaced the lining on an interior poof panel such that it looks better than it did new. Both jobs were completed quickly and at reasonable cost. Barry's staff appears to be middle aged guys who obviously have years of experience, and are adept at handling unique issues and explaining repairs to customers. So my only concern is that all their expertise will be gone when they retire.

I had a very uncomfortable seat in my 2008 Nissan 350Z. Gary at Barry's said he could rebuild the…read moreseat to make it even more comfortable than it was when it was new. He was absolutely correct and, for the first time in the 10 years I have owned the car, the driver's seat is a delight to sit in. Gary knows his stuff, delivers on his promises in a timely manner, and is very fair in his pricing. If you have a seat issue, Gary is the guy to see.

We arrived 1 week early for our appointment at the Elkhart office . Obviously we had made a…read moremistake on our calendar. Del came out and met us. He took us in anyway and fixed the rock chip. Very professional and knowledgeable. Window looks great. Can't tell where the chip was Saved us from having to change our traveling schedule. Thanks Del

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Top notch communication and great service. Took two cars there now, both for windshield…read morereplacement and Calibration. Great experience first time so returned again. Highly recommend.

My moonroof stopped working suddenly. Friend of mine took a look at it and told me that he was…read morepretty sure the moonroof motor was burned up and needed to be replaced. A friend and client recommended I go to accurate Autoglass because they were cheaper than the dealership. Should be named INACCURATE Autoglass. I dropped off my car around noon. He called me a couple hours in and told me he was having problems. It was after 5 o'clock when I reached back out asking what is going on. He had told me it should only take an hour or two. 3 at most. He told me to come back to the shop, and he will talk to me about what was going on. He claimed that when he took my old motor out that it was in fact burned up and needed to be replaced. Then he hooked up the new motor, and it worked at first, but then when he bolted it in, it stopped working. He said he tried everything he could think of and he doesn't know why it's not working. He told me with the old motor my equinox was throwing 13 codes, and now with a new motor, it's only throwing two. So I said, well what are the two codes it's throwing? So he grabs his tablet and has me read it as if I know anything about car codes. It's basically Latin to me. One of them said there was a problem with the Moon roof and one of them said there was a problem with the driver window. So I questioned him why there would be a problem with the driver window, and he said well, maybe because I disconnected the battery and that's the only window that has automatic up and down. I said did you check and make sure the driver window is working? You're not gonna send me home with my car with an inoperable window, are you? And he goes wait a minute let me go check. And I was right. The driver window was not functioning properly and he said he needed to reset it . Now mind you, I don't know anything about cars, but I would think he would check this before he sent me home with my car. Should I have to tell him to make sure the driver's window is working when he's clearly seeing a code that reads it's not? Grr..... So then I said well what are we gonna do about the moonroof now? And he says he did the job I hired me for. He put in the motor and he installed it. It's not his fault that it's not working. He didn't diagnose the problem. With his hands in the air like that somehow absolved him of responsibility. I said you've got to be joking. You expect me to pay you the full amount when I'm walking out of here and my moon roof still doesn't work? Why is it my fault that you don't know how to fix this? And he said there must be another problem. He said maybe the switch had gone bad or maybe the entire tracking mechanism had gone bad. Maybe the shade motor needs replaced as well. He said he didn't really know. He said he would call GM on Monday and see if they had any ideas, but if they didn't have any suggestions, he said he was going to wash his hands of this and literally clapped his hands in front of my face. I said I'm not comfortable paying you the full amount when I didn't get what I paid for. I said I'm happy to pay you for the motor. And he said he's not comfortable with that. He said worked all day on my car. I said I understand that, but you didn't do the job I hired you to do. Again he repeated himself that he didn't diagnose the problem and this isn't his problem anymore. He did what he was hired to do. So I reluctantly handed it over $500 cash of the total $625 quoted. And I drove my car home without a working moonroof and -$500 & no guarantee that anything he did helped. It could have made it worse. Monday night I reached out to him to ask what he found out about my moonroof. He said he would call me the next day. Did he even call? Probably not. Tuesday he emails me a bulletin from GM stating that there's a problem with this make and model regarding the moonroof, and he credited the remaining portion of my bill. He said I just need to go to a dealership. So I went to Team Chevy Valpo three days later, and they fixed it in five minutes. They said he clearly didn't reset the window. That's all it needed. Clearly Paul at accurate Autoglass should not be taking on this kind of business if he doesn't have the knowledge to do this properly. And I feel like he took advantage of me financially. If he was right and this was a bigger problem than a motor that needed replacing, he should've just called me and said that I need to take it to the dealership at that point. He shouldn't have expected the full amount knowing he didn't do his job and passing the blame off on GM. Be wary, Valpo. This was a stressful, frustrating and intimidating experience.

I was having trouble with my Carnival, so I took it in. When I would try to hit the gas to…read moreaccelerate it wouldn't do anything! I dropped it off because we had a second vehicle we could use so I didn't have to wait. I was expecting the worst because of the issues it was having seemed major. When I heard back from the shop, they thoroughly inspected everything and rather than just trying to replace a bunch of things I didn't need, they simply cleaned everything up and it was just an issue with a sensor. I was so happy to hear that outcome. I would definitely recommend the Belle Tire team at the Michigan St. shop. They accomplished everything I asked for at a price that was extremely reasonable.

Portage Rd Went in for an oil change after scheduling an appointment online. Waiting for oil…read morechange, was told I needed brakes as I only had a small amount of pad left. Ended up with new rotors added with pads due to that's the policy. New oil filter gasket out of the box said was faulty and had to replace it. There for 3 hours. Next day, oil leaking out of Jeep. Back to Belle and found out oil housing damaged. Would not hold oil and needed to be replaced. This took another 3-1/2 hours to repair. Told by the assistant manager he was going to dig into what happened during these two encounters and would call me TODAY 3/27/25. He promised they would make it right. I've yet to hear from anyone. I'll never trust Belle Tire and won't ever go back. $505 for a botched oil change, rotors I probably didn't need and 7+ hours of my life I will never get back.

They had my car for five hours and still couldn't patch my tire. I don't know why I keep giving…read morethem second chances.

WOW!!! Even though I had a good experience with getting…read moretires, everything else has been a disaster. 1: Why have free air when none of them work? 2: Asked how long would it take to check tire pressures and add air. Answer, 30-45 min. 3: Had appt for an oil change. It took over 3 hours. For these reasons I will not go back.

These guys changed out a tire and rim on our Jeep.took a bit to get it back into the shop,the guy…read morewho was working on it was very good, took good time and care with my car, Had a tire taken off car , tire removed from a messed up rim and put on new rim I had ordered from New York, rim was nice, paid $129.00 for it, belle tire said could have got same rim a bit cheaper, I will know next time! Give 4 stars only on how long it took, ( about two hour) they were busy and I knew it. The young man up front at counter was great! Easy to talk with ( not many young people can talk to us old people, he did, I will go back

Took my car in for running bad they did not fix problem changed me 771.22 took it back in they…read morecould not fix .tried to tell it was some more. Problem s the refunded labor i think the parts they took off were good.dont take your car there .jenn c you need to do some thing about it not so good review.yea bell tire sucks.i m done with tease loser and I will post it on another website that has million users.took it to dealer and they fix t he problem in a hour .they need mechanics that are master certified. Do not take car to these people there a rip off.