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    RV Glass Solutions

    5.0 (1 review)
    Closed • Closed
    Updated 1 month ago

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    5 years ago

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    Pro Custom

    Pro Custom

    (3 reviews)

    We originally contacted these guys after a few of the well-known shops in town either didn't return…read moremy phone calls or couldn't do the work we needed done on the RV. Pro Custom was very prompt in getting back to me, going over the cursory to-do list, and getting us on the schedule when we knew we would be in town. The biggest problem we had was in getting started on the right foot. There was miscommunication between the sales and service guys about the scope and schedule, so the rig sat untouched until we were back in town to check on it. However, once we cleared all of the up, we got most of the work we wanted done in the right time frame. Like a lot of RV shops, they have hookups on site so that you can stay with your rig while they're working on it. The guys were always careful about everyone's pets, electrical needs (leaving refrigerators plugged in, etc.), and sleep schedules (they do start work by 7:00 if you'll let them in). The bad news is that the shop is near the expansive Elkhart rail yard, and the squealing of train brakes goes on 24 hours a day. You'll want to keep your a/c fans running or make sure you have white noise or earplugs to sleep the first few days. Where Pro Custom really shines is in the quality of the work. Our to-do list included some new appliances and exhaust fans, tearing out and re-wiring for relocated TVs, and a bunch of maintenance. The custom woodwork done that blends seamlessly in with the 15 year-old cabinetry surrounding it. The electrical work disappeared just like it should, and they were very cautious about keeping the systems balanced. Everything looked great when they were done. They had recommendations for care and feeding of these projects and for the ongoing to-do list. The crew are completely professional and good at what they do. RV projects are a lot like home projects- plan ahead to get the contractors scheduled, pad your time and expense budgets by a small percentage to account for unforeseen surprises, and communicate with the crew often to make sure the project stays on plan. Once you go in with those expectations, you'll be happy with these guys' work.

    The best in the industry for RV Paint, RV Exterior Renovations, RV Interior Renovations, Service…read moreand Repair! I've seen so many incredible RV Flooring & Paint jobs done here. The technicians are knowledgeable and friendly, the customer lounge is a great place to watch your work being done and the owner is great. The best part is that they get the job done right, the first time and their work is top notch.

    Elkhart Sales & Service

    Elkhart Sales & Service

    (12 reviews)

    If you are like me you might have a tough time finding quality service at a reasonable price, so I…read morewanted to relay a recent experience with ESS that will confirm once again what so many have stated here before ... You simply cannot get better knowledgeable service at a reasonable price than at ESS. I just had a very long punch list done at ESS including new carpet throughout, replace a roof AC/Heat pump (along with ductwork butchered by a prior shop), new TVs/DVDs/Sound system in front and BR, replacement dash radio, Aladdin system resurrected from the dead, paint work needed from surface corrosion on the frames of all the slideouts, 4 new slide toppers, new generator exhaust, entry door window restoration, new CB/antenna and a host of service items including engine, generator, autoleveling and AquaHot systems, and more. Tom Bumpus and PJ McGann were simply awesome. The paintwork is a work of art ... you simply cannot tell it from the original and my paint is metallic gold which is extraordinarily difficult to match up. ALL of the work was awesome. After so many failed attempts locally to get quality work done near my home, it was worth the 2400 mile round trip to Elkhart. I easily spent more time and money locally over a year to get repeatedly disappointed in the quality of workmanship and the pricing, so the trip was well worth it. Tom and PJ have the knowledge, the experience and, most of all, the proper motivation to get it done right the first time.

    I ordered a part 14 days ago, it was suppose to be delivered a week ago. I texted the number as…read morethey said on phone call with no response back. I emailed and got a quicker response but got refunded my money but it would have been good if they communicated better to reach out that they couldn't fulfill the order. I wouldn't recommend this company and now I understand why they have a 2.5 start rating.

    Gem Detailing & Accessories

    Gem Detailing & Accessories

    (7 reviews)

    I arrived at my scheduled appointment. They got me right in and started the work on installing my…read morenew Ranch Fusion cap that I had ordered. The cap was exactly what I had ordered color matched to fit my 2026 Silverado 3500 HD Trail Boss. It arrived in less than 4 weeks. The installation was completed within an hour. The cap installed, brake light and interior lights wired, and remote lock for rear hatch wired and programed. A couple notes of interest. The cap was dusty and needed cleaned. The remote lock didn't work the first time I tried it. Fortunately I was still there and they quickly took care of the issue. The staff was friendly and knowledgeable. The price was way below competitors pricing. So, if your in the market for a new cap I would highly recommend GEM detailing.

    I spent $300 to get a exterior and interior detail. They did a terrible job. I was told it would…read moreinclude a exterior wax. It did not. There was sticker residue still on the back window. They did not touch any of the door jams. The interior still had dirt in the cup holders. Dirt on the back seat and rear hatch floor. The ceiling was also still dirty. I don't think they even touched these areas. I asked to counter clerk several times what was included in a exterior detail and could not get a straight answer. He just mumbled around. I didn't get the impression he even knew. Previous detail work I have had done at other shops has been great. I will not be going back to or recommending gem to anyone.

    RV Glass Solutions - rvrepair - Updated October 2026

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