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    In The Light Roofing

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

    Get a quote

    Response time

    1 day

    Response rate

    100%

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    1 month ago

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    Gutter Twins

    Gutter Twins

    3.9
    (15 reviews)

    I was so frustrated looking for someone to take care of my gutters on an investment property. I…read morefound the Gutter Twins with a Google search since I wasn't getting a response from those I contacted that I got from friend referrals. I was nervous but once I spoke with them, I was at ease. Every part of the process with the Gutter Twins went smoothly. I like how they use text to know when your technician is on their way, status of the job and when they are finished. They stick to schedule as well. Very happy with them and would highly recommend.

    DO NOT USE GUTTER TWINS!!! They are unprofessional and unreliable. I live in a house in which the…read moregutters are about 30' above ground level. The gutter system I have consist of 2 long gutters each about 50' long on the North and South side of the house ... nothing complicated. 11/4/25 - Called Gutter Twins to get a quote. I should have listen to my head when the red flags started to go up. First, they demanded a 30% down payment, second, they said it would take two weeks to get to me. Nonetheless, I ignored my inner instincts and approved Job Number 3636 with the stipulation they try to see me as soon as possible since the North gutter is completely blocked and when it rains I get a 3' long waterfall running down the side of the building. 11/6/25 - They sent me a receipts showing they took out $114.75 from my credit card. (Exhibit 1) 11/6/25 - Received an email stating they had placed me on the schedule for 'Monday, November 10, 2025 arriving between 9:30 am and 10:30 am'. (Exhibit 2) 11/10/25 - Come Noon and no one showed up. I called their office and was first told they were delayed but would get to see me today. 3:00 pm, called the office again, this time they said the crew was having trouble finding my location but would get to me as soon as they figure out how to get to my house. This was utter nonsense. My address has 3 city locations that you can type in Google Map and find where I live. You can use Easton, Raubsville and Williams Township ... all will show up in google Map. They never showed up. Note I was the one calling them, they never called me to say they were not coming or delayed. 11/11/25 - Sent then screen shots of Google Map and my address, and a photo of my house. (Exhibit 3 and Exhibit 6) They sent an email saying I was schedule to get my gutters clean 'tomorrow'. 11/12/25 - Same thing, no one called and no one showed up. Now it is two days I've lost in earnings and time waiting for this company to come clean my gutters. 11/13/25 - In the morning received an email from Gutter Twins saying they were canceling the order (Exhibit 4). No explanation or reason for why they did not show up twice. Well I've had enough. Called Gutter Twin but no one picked up. Left a somewhat stern voice mail and demanded a refund of my deposit followed by an email (Exhibit 5). Completely irresponsible, have no sense of customer service, and definitely unprofessional. Stay Away! Go to Google Review to see Exhibits. Yelps does not let you download documents pr photos.

    Element Roofing

    Element Roofing

    4.0
    (3 reviews)

    We started to have a leak in our 3rd floor room, so I started to call around to find a company to…read morefigure out and fix the issue in a timely manner before more rainy weather came. It was a struggle to find someone to follow through and come inspect the roof in the timeframe I was looking for, until I reached out to Element Roofing. David inspected and diagnosed the issue with my roof in a timely manner, came up with a temporary fix, and eventually replaced my roof successfully in the following weeks. Throughout the entire process, David and Element Roofing were very processional, provided great customer service, and great quality and value. We definitely recommend Element Roofing for any future roof repairs and installations!

    David has been reached out to multiple times to respond to our request to return. His crew left…read moredebris in our gutters including many roofing nails and I have the video of my husband finally going up a ladder and removing it. If you'd like to see that or copies of our back and fourth text messages begging him to return let me know. He even said he'd be back out and never came after a partial finalization visit. That is unacceptable. It also took over two and a half months to get our 50+ year GAF warranty despite multiple request after being told it could take up to 30-days. This type of behavior is not what I sensed from him initially when he stood in my kitchen and promised me he was a hands on manager of his crew who would be here throughout. He was here periodically but they were here sux days after he promised they'd be done in 3.5 days max. And, weather played only a small isolated role in that. Email me at seemefly06@msn.com if you have any questions. And, I have proof to back up every single thing I've stated here. On a positive note his crew was great. They were respectfully kind, cleaned the grounds well before leaving each day and kept me informed as things progressed. In kind, I baked cookies and provided other snacks and beverages throughout all six days. And, that is how we feel we should have been treated by their boss... respectfully.

    In The Light Roofing - roofing - Updated August 2026

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