Many businesses have a life cycle; from excellent to great and then fade out to confused chaotic…read moreservice. That's the case with this company. Don't dare to try and get a remote control replaced on one of your inserts. Forget about having the owner return your phone calls. I'm moving on.

I can't say enough positive about this company! They truly are professionals and went above and…read morebeyond our expectations. We knew we had a leak in our old fireplace, but we didn't know how bad it was. They worked hard to repair and seal our chimney. But that was only the start. They tore out our old, oversized fireplace and built us a beautiful new electric fireplace with a gorgeous mantel and tile surround. When Ryan saw that I was an artist, he suggested we work with an interior designer to make the room into a gallery for my work. Nick and Phil are also gifted carpenters and were able to carry out the vision of the designer to make a stunning new room for us. They really cared about the details and transformed the room into a beautiful new living space for us. To top it off, Ryan, Nick and Phil were all just genuinely nice people. Can't recommend them highly enough!

I had the pleasure of finding Pro Service Chimney & Masonry after two other local companies let me…read moredown without showing up and a couple ridiculous quotes from others that were just absurd for a day of work with minimal materials. Greg, the owner was different on the phone than everyone else. He was so friendly and didn't make my job sound like some very involved, expensive job. He gave me a rough quote from some pics I texted and was at my house to do an accurate quote just a few days later. His quote on the phone was in the range he gave me on our phone conversation, so I was happy. Greg arrived with a helper which was also very friendly, and both respected my property and home. They were on time, gave me the best price out of 4-5 quotes and they did a great job! I got on the roof and inspected up close, and I am so happy with the finished job. He also uses better cement and products than others in our area. Hire Greg and you won't be disappointed!

Pro Service Chimney & Masonry responded within a few short hours to my request for a quote on Yelp,…read morethey set the appointment and came over within 2 days. They did a cleaning and inspection of my wood-burning chimney. The price was lower than their competitors, Greg was professional, knowledgeable and gave me some tips, but didn't try to upsell me on anything. Very nice folks, did the job quickly and affordably. Will definitely call them again when I need any chimney service. Highly recommend!

We had trouble with the air intake on a new fireplace. Keith made a house call to investigate and…read moreidentified the problem was covered by warrantee. When the new part was available Keith installed it and made sure it was working. All around a great experience. I highly recommend KC Stoves & Fireplaces. Brian Jim Thorpe, PA

The worst experience ever. Believe the bad reviews. The sales process was easy but once the unit…read morewas installed it had nothing but problems. The problems were multiple - faulty install, faulty unit. KC left us cold. Literally. Dodged calls. Ultimately they neither repaired nor replaced the unit even though it was brand new and under warranty. We paid many thousands of dollars for a beautiful unit that simply never worked. Their unwillingness to make things right is astounding. I expect more from a local business. We're disgusted with KC and how they handled the situation. We're going to have to pay thousands more to purchase a new unit from another company. If I could leave zero stars I would. One star feels like I'm giving them credit where credit isn't deserved. *** Reply to Keith *** We are probably listed under my husband's name in your client database. Thanks.

Rick and his team installed a small bathroom for us. They did a fantastic job. They are trustworthy…read moreand hard working. Rick's team was professional and courteous. We interviewed at least six contractors for this job before choosing them, and we are so glad we did. The price was excellent, and the job they did was exceptional. There was no wasted time, and finished quickly. Highly recommended!

Rick and his guys went above and beyond to make sure I was satisfied with a deck project recently!read more

Tis the season ! & Joe O set this old home fireplace up to glow . These guys did a fine job…read morecleaning , lining and readied the chimney , earlier this year . When an urgent fireplace door issue happened , first & only call to chimney scientists solved the problem! Thanks Joe for your kind service & advice. I'll be able to tell everyone who admires the new look !

the office is very responsive and helpful. the technicians are very nice and professional. I would…read morehighly recommend

Scammers!! Asked for a chimney sweep and the employee did nothing, recommended we get a new…read morefireplace and said he couldn't do anything because he didn't have a manual for our chimney. I wasnt home at the time so I called the owner of the company asking why I paid for NOTHING. Said the employee would return my call and never did. I was also told the employee didn't have a ladder so not sure how they were going to clean my chimney.

The most professional, experienced and considerate service company I have found so far since…read morerecently moving to PA! I would give this company 10 stars if I could! My propane freestanding stove required serious repair. The service tech was able to resolve the issues quickly. Although parts were required to be replaced (the stove was 1988 vintage and had no documentation of having been serviced), everything was completed efficiently and earlier than expected. A very satisfied customer.

Mike and Jase did a great job installing my stove pipe and chimney cap. Very professional team,…read morethey took the time to do the job right. Highly recommend.

want a great inspection? use Integrity Chimney Service - it's not just a name it's the way they do…read morebusiness. Michael Jackson (not the singer) took his time to show me all that was wrong & right with our chimney. very transparent & explained everything. took photos of all the damage, cracks, & rust. that made it an easy decision to move forward with a new fireplace box & chimney repairs. i will be getting an estimate with options too- good, better, best! that's great to have choices! can't wait to get it in working order and enjoy the warmth when it's cold outside. will post pics when work is done! thank you Integrity!

we've had our fireplace insert for 25 years now and this is the first time we've needed a service…read morecall. That speaks for the high-quality of units that Woodheat sells. The first comment is that they showed up on time when they promised. Donovan was the service technician and highly professional. explained what the issues was and what was going to be done to fix it. all the cleaning was performed at a reasonable timeframe. Highly recommend Woodheat for their products and their service.

Please avoid purchasing from Wood Heat. Wood Heat has…read morequite literally ruined our ability to have a properly insulated home in any season. We moved to PA from Montana, and know what a good wood stove can mean for your home. This company does not seem to take care of its customers or their homes, and I would not recommend them for your wood stove or fireplace purchases or installations. The purchase and installation of our home's wood stove was performed by Wood Heat in Quakertown. The stove was installed incorrectly, such that two intake ducts are ported externally to outside. This is incorrect even by the manufacturer's own installation manual and instructions, and Wood Heat staff were surprised to see the final setup and identified and admitted that this is an incorrect installation, and would result in constant cold air from outside coming into the house in wintertime (and defeat AC in summertime) Our wood stove is currently a permanent source of direct, ice-cold air from outside the home. Our stove now works day and night to overcome this draft, while our oil heat works to actually heat the home. Wood Heat has quite literally ruined our ability to have a properly insulated home in any season. We took this discovery back to them, asking if they would consider either making it right, or if we could even HIRE them to do the required work to correct the installation. They were very kind, but dismissive of being hired to do work to fix the issue, uninterested in even being having an install crew come out and be paid for the work to fix their own mistake. It was as if they completed their sale, and didn't care to follow up on a poor job. We were literally told, in the same breath, that they recognize this was installed incorrectly, but they wouldn't help us or be hired to help us fix it, but we could "probably do it ourselves". This is an external wall of our home, and a stove masoned into the wall and chimney - we are absolutely not professionals, nor should we be left to make a mess of a professional installation, or our home. We're incredibly frustrated by the damage to our home, and their disinterest in "a job well done". They seem motivated solely by immediate sales - not customer success (or retention). A shoutout only for one great salesman/technician who discussed the issue with us, and was incredibly helpful, but knew the company overall (confirmed by our later talking to the manager to ask if we could hire them for the fix) would never be interested in making this right

We had John come out to service our 5 year old gas insert that we had purchased at Krings and he…read moredid a fabulous job. It's never looked so good. He gave us some quick tips that we didn't know and ordered some items that were missing/broken that were still covered under warranty. Can't say enough about their service and products. Thanks so much!

Came in today to purchase a grill for Easter Weekend, they had a nice selection of Napoleon's. They…read morewere the only store where I could find an all black one with more than 3 burners. I was treated with respect as soon as I walked in, I was very happy with my experience and I'll be back with the wife to look at a fire pit.

Quick response time, very respectful of my home and time. Explained everything they were doing and…read morehow things worked. Upfront and fair pricing. I feel safe in my home again.

From the owner: At 215 Chimney, We stand behind and guarantee the work we do with our material and workmanship…read morewarranties. Our Technician's are certified, skilled, and unlike most other chimney companies, we schedule our customers to better accommodate them, so our technician's work all different hours of the day. We do: HeatShield Chimney Liner Resurfacing, Smoke Chamber Parging (SmokTite), Masonry, Stucco, CrownCoat, Crown Rebuilds, UL Listed Stainless Steel 2-ply Liners, Stove Liners, Furnace Liners, Fireplace Liners, B-Vent Liners, Firebox Pointing, Stove Cleanings, Fireplace Cleanings, Furnace Cleanings, Brick Pointing, Grind-outs, Stone Pointing, Chimney Certifications, Inspections, Level 2 and 3 Inspections, Masonry Caps, Prefab Caps, Liner Caps, Lock-Top II Dampers, Stove Removal, Electric Fireplace Installations. Don't Wait, Act Now. Give us a call or Message us today for your Quote and to be placed on the schedule.