I stumbled upon this when I visited an icecream shop right beside and saw some positive reviews so decided to try it out. I've been getting hair straightening treatments for 7 years, and this was by far the worst experience I've ever had. Not only did she damage my hair to the point where I can't grow it out and have to get it cut, but I was left in tears over the whole ordeal. She asked me to come back to the salon, then insisted everything was fine & asked her worker to say the same. When I said I wasn't happy & felt the hair is extremely dry, she kept on pushing saying it's fine and started she becoming disrespectful. When I mentioned I'd consider legal action, she refused to give me the refund she'd promised over the texts. I'll let you judge for yourself from the conversation and the pictures instead of owning up to a mistake, she showed a shocking level of audacity, delivering poor service and then disrespecting a paying customer on top of it. Do yourself a favor and don't trust this salon. Also, extremely untidy place. She doesn't even clean up the space for other customers and all the combs are full off other's hair. read more

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Got a new haircut along with my 5year old. Vicky is incredibly skilled, I simply showed my preferred picture and within few minute my haircut was done. I feel super comfortable being here and getting my work done. She also made my daughter super comfortable and her hair was easily done. Make sure to book an appointment before planning your visit here. read more

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An older man I'm a caregiver for loves to get his hair cut here by Vicky. She's very kind and does a great job! Much appreciated! read more

Impression Spa - Service with a smile. - Nail Salons Near Me - Sunnyvale, California

"Just left the salon with Vicki and I'm OBSESSED with my new hair cut and color! ‍‍Vicki totally hooked me up with a fresh new look that's giving me major confidence! The color is on point and the cut is fire ! If you're looking for a bomb stylist I've got the scoop! " She's the go to place for all of your hair needs! read more

Impression Spa - Nail Salons Near Me - Sunnyvale, California

Vicky is the best - ive been coming to this location since 2023 for microderm. Skin was really bad before and it has cleared a lot! Thank you Vicky! read more

Vicki did not listen to me and cut my hair incredibly choppy and uneven in the back. Unfortunately I did not notice this sooner and she still took my money so now the back of my head looks so messed up I don't know what to do aside from leave this review and warn people to stay away from her? I just wanted some layers and she couldn't even do that? I considered getting highlights but I bet she would fry my hair off if I gone through with it, don't think she's even licensed to use chemicals. Also the smell when you walk in isn't acetone or cleaning chemicals, it smells very mildew like. read more

Absolutely the worst salon experience I've ever had. I confirmed with Vicki ahead of time that she knew how to do an asymmetrical bob, and she confidently claimed she does them "all the time." That was a joke. She kept hacking my hair shorter and shorter until I was left with a lopsided, uneven disaster--nothing close to what I asked for, and far too short to fix before Christmas. She even admitted she messed up the cut, refused to take payment, and wouldn't do the highlights I was originally scheduled for. To top it off, I walked out covered in bits of cut hair, like she couldn't be bothered with even basic professionalism. If you value your hair, your time, or basic competence, go literally anywhere else. This was a complete embarrassment of a service. read more

I got a great hair cut, just what I wanted, did not try to change what I wanted. Thank you read more

Beautiful Balayage technique by Vicky. I had old highlights before. Vicky also cut my hair and added long layers. She also recommended how to style to make it look nice ! Call for appointment! Vicky will take care of you! A+ service. Vicky makes you feel at home! read more

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This place is awesome! Family friendly: I have fine hair and Vicki made it look thicker than usual in a very flattering style. Im coming back tomorrow to get a nail appointment. Weekends are hopping, come weekdays, if you don't want to wait, just a little bit. It is worth it!! read more

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Vicki is SO nice and sweet and did a wonderful job on my gel manicure. $35 is an amazing price for this area. Thank you, Vicki! read more

Impression Spa - Nail Salons Near Me - Sunnyvale, California

Thank you for Vicky, I am in love with my new hair color. She gave me an immediate appointment and she knows what she is doing. I went for a haircut a month back and absolutely loved this place. read more

Impression Spa - Nail Salons Near Me - Sunnyvale, California

Vicky is so sweet and kind and did a wonderful job when I requested a shampoo and blow dry. My hot water heater was not working so I was thrilled that she could take me right away. She used great products to make my hair very soft and smooth. Thank you so much, Vicky! read more

Just got a great haircut from Vicky. I drive all the way from San Jose to Sunnyvale for her brilliant haircuts. She listens to you and does a swift and thorough job. She has such positive and effervescent energy. Lots of fun to talk to. read more

I was up here for work and had a surprise hour free, so I looked around and called Impression. Vicki got me in right away for a pedicure and was awesome! She was very thorough, patient, and didn't judge my year-old chipped polish or awful calluses. I will be visiting her again! read more

She did amazing job on my hair. I got face framing layered cut and I like it a lot. Good prices and best cut I've had all year. I recommend giving her a visit. read more

Vicki is the coolest. She stayed open to take my dip nail polish off the night before a work event and even cut my bangs for me! She's super kind and goes above and beyond to support her clientel I love how she fixed my bangs! read more

I was dropping equipment off at Comcast/Xfinity and saw Impression Spa was set up Covid Safe outside. I called and made an appt for a pedicure first to see how good they are. Welp, it couldn't have gone better. They spent quality time on my feet and after missing pedicures since March, I felt like I was walking on top of the world :) My feet and esp my heels were as smooth as if Covid never happened. So I went back to get my nails done. They're all set up for both with the plastic barriers in between you and the technician, so all good. Masks required of course. And, they wear gloves and smock. I have referred others here now as well and two of my referrals have gone to see them. Also, they cut hair outside. So if your husband, relative, or friend need a cut, send them there! Everyone looked good after the cut was done as far as I saw. :) read more

Customer here since early 2021 (Dad recommended - he's been going here since 2017 i guess). Vicki and her team is friendly, funny and very accommodating. I go here for the haircut and hair color and experience has been good all the time. Despite relocating from Sunnyvale to Fremont, I drive up to her salon since service, quality and output is what exactly I need. read more

The best haircut place. Have been coming here with my friends for nearly 5+ years. I love how attentive, warm and homely Vicky and all her staff are to every customer that comes in. She takes great care of each person and brings a motherly attitude and atmosphere that makes this haircut place feel like home - not cold, corporate, and stiff like a Supercuts where the barbers there are just for tips and take little o no pride in their work. Their men's haircuts are a steal - one of the Bay Areas best deals and most importantly, this is truly a small business worth celebrating and supporting! read more

I have not had a pedicure in a long time. I went to Impression Spa and Vicky did an awesome job! I am very pleased! I will definitely recommend and return to this spa. As I was waiting for my nails to dry, Vicky finished up a haircut on another customer and WOW! She is very talented!! My next appointment will be a color and style. read more

I really liked the way Vickey treated me at the Salon. She is nice & caring. Love my hair color. She used good products!

vicky was great. Gave me a wonderful stylish haircut. Was just what i wanted! Thanks vicky! Missy read more

Was looking for a place close to where I live and found this one. It doesn't look the best but the treatment I got here was better than all the expensive places I went before. The pedicure I got here was really good. Will definitely come back. read more

I don't usually write reviews but for this place is a must. I've been coming here for years to get my kids haircuts. The one time I actually come for myself.. wow what a horrible experience! I wasted hours of my day here and my hair looks like a hot mess, not even close.. not even a little to the picture I wanted! On top of that Vicky was beyond rude and told me not to come back. Why?? Because I wasn't happy with my hair? I was given the option not to pay.. but paid anyways because that's not the way I was raised. Impression Spa you just lost not only a customer but a family friend! Btw please wash your towels, they stink! read more

Impression Spa - Nail Salons Near Me - Sunnyvale, California

I love this little place! The ladies who run it are super kind and hardworking. I called about a walk in pedicure and they were able to accommodate me right away. I was walking from Wolfe Rd and could've stopped by Kanzi(which is closer) but this place is more budget friendly and appreciate their demeanor more. This was my first pedicure experience and I think they executed everything perfectly; they even had massage chairs! Would definitely recommend this place. Pedicure was $25 plus tip. read more

I went in with a vision of several hair styles and a lot of I knew what I wanted it to look like, but I couldn't find a picture. However Vicki took her time and listened to what I wanted, most hair dressers don't, which is an issue with me. However Vicki listened, she cut, she would ask me to look and assure that's what I wanted. We finished with what I thought was the best hair cut I'd ever recieved. After a couple days I decided tat it wasn't as short as a wanted all though I did feel it was perfect when I left. So I went back and asked her to cut more and described what I wanted. She spent almost an hr with me cutting and assuring that's what I wanted. I ended up with literally the most amazing short cut. I have been complimented so many times its to point of annoyance now! I would recommend Vicki for anyone who likes to be daring and cannot find a beautician to accommodate you. read more

Impression Spa - Nail Salons Near Me - Sunnyvale, California

I have been here a couple of times now and wonder how i missed such a good quality of people . Vickie helped me with Manicure and Pedicure and she is brilliant . She suggests and advises on how to take care of nails since i have bad cuticles. She was very careful and patient with me . They also do eyebrow threading and waxing and again amazing job and people here . I will definitely be coming back here and recommends too .! Thank you Vickie read more

Very impressed with the microdemabrasion:)It didn't hurt at all and now my skin is smooth and pores have minimized. Vicky is very professional and more important knowledgeable. I trust her opinion when it comes to proper skin care treatment plans. You are awesome vicky. i will surely come back :) read more

Vicki and Kim are amazing!! I have been here a few times. Kim gives THE best pedicures around. I work in a pool and spend 40+ hours a week in the pool; the pedicures will last 4+ weeks of me in the water!! Vicki is so friendly and nice and will take all the time in the world to make you feel at home. Vicki really gets to know you. Vicki has cut my hair a few times and is really open to listening to see exactly what you want. Highly recommend!! read more

Amazing service. Vicky was very patient and gave me a lot of suggestions. She also personally took interest in the different hairstyles and colors I wanted. A great style sense. Love this place. read more

Love, love , Love it here at impressions spa. If you want a super neat, perfectly shaped beautiful nails ,come see Vicky ! I picked a red color for my nails . Vicky started doing my nails and took extra care in making sure I liked the length,shape,color and all through the whole process. Vicky and Kim did a great job and didn't get Any paint on my skin or cuticles at all . My nails turned out lovely. My friend also got her nails done after seeing their fantastic work .The service is exceptional, the price is reasonable,and the salon is spotless. I'm so happy I was back to get my nails done . Il be back another time for sure .if you've never been , please go!you won't regret it read more

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The best hair designer in sunnyvale. very happy with the haircolor from Vicky.I would definitely recommend this fabulous spa.I got my favorite haircolor of my whole 26 years of life. She was so sweet and very clearly communicated all her ideas, concerns, and her treatment plan for my hair. She answered all my questions and put me at ease. She was charming, friendly, and actually wanted to know more about me. I could tell she was genuine and not just making small talk, which was really refreshing. Not to mention she gave me the best head massage I have ever had! I have been getting so many compliments on my hair color, many of my friends (even the ones who live out of the area!) have been making appointments with her. Thanks to VICKY..!!! read more

I came to get a haircut and mani pedi after being evacuated from the CZU fire and Vicki, the owner was so sweet and good at taking care of me. I felt so much better and looked like myself again. I highly recommend this salon for its good service, great prices and welcoming atmosphere. A+. The owner is a sweetheart read more

Impression Spa - Here is Vicki touching up my highlights - Nail Salons Near Me - Sunnyvale, California

This place is amazing. I originally went into this place looking for a cheap haircut... 8$ isn't bad at all. But instead I've found this place more as a "diamond in the rough". Vicky is absolutely an artist, from day one she took her time with me and made sure I liked what I was getting. Ever since then I've always got my hair cut here. The place is in a good location; although it's one of those places you might overlook at first glance, but believe you me, this place is defintely worth stopping by. Got my haircut again there today, I'll be sure to return in a month or two once my hair gets too long again, Thank you Vicky, again for an amazing haircut. read more

vicki is the most wonderful stylist i've ever been to, she takes really good care of her clients and makes sure they like what they're getting. i definitely recommend her to everyone read more

I did a keratin treatment today, at Impression Spa - by vicky. My hair were curly and frizzy. After keratin they are straight shiny and manageable. Although I didn't want them to be so straight... and I am missing the volume that I had in my natural hairs... I am waiting for my hair wash after 2 days to check back on the volume of my hair. The hairs are pretty, although they are very much tamed. And I am missing the volume on the top of my head. I hope to get it. I love the new hair... and I am also missing my natural hairs...! read more

Impression Spa - After keratin treatment - Nail Salons Near Me - Sunnyvale, California

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I walked in without an appointment and didn't have to wait very long. The people there were very friendly, but the manicurist forgot the entire first half of my manicure before adhering my acrylics, and though she acknowledged it to me, she didn't stop and return to my cuticles to trim them, nor did she discount my final cost. The color that I chose came out of the bottle VERY strangely, it looked as though it had been refilled with some other polish to try to stretch the bottle's contents... The color was not good, and I had to go choose another color with wet nails which ended up marring my manicure. Then she put the new color directly over the bad (and still wet) coat, which resulted in some bubbling of the top color as well as uneven drying, so that 2 hours later when I got home and went to open a cabinet, one entire nail's polish came bunching up. I had gotten the manicure done for a special occasion, and didn't have non-acetone nail polish remover or the time to properly remove it and so I had to scrape the still-undried polish off of my acrylics, leaving a terrible mess on my nails. They were very friendly and not too crowded, but from the quality of their equipment and knowledge about nails, and their poorly-maintained polishes, I think I know why. I can't really recommend them. read more

They used an empty bucket to try and turn my hair into a long inverted bob and my hair doesn't even look the way I wanted it. They cut it short, it wasn't even what so ever, didn't even straighten my hair right. It took 3 people to try and accomplish the look but instead they butchered my hair! I do not recommend this place. It's cheap for a reason! read more

Impression Spa - This is not a long bob what so ever! Worst hair cut ever! - Nail Salons Near Me - Sunnyvale, California

My first visit I feel sooo welcomed. They were running on time!! They are all very nice and friendly... and this is the best pedicure I EVER HAD!! I will definitely be coming back!! Thank you ladies for awesome customer service with a smile read more