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Cupertino, CA

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Mint Salon & Spa

4.4 (229 reviews)
Closed • 10:00 am - 7:00 pm

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Services - Mint Salon & Spa

Applying hair extensions

Bridal hair services

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This was my hair length 1 week before going to Diane and it was also blown out in this photo.
Christine H.

I went to Diane for a woman's haircut, shampoo, and blow dry for the first time this past weekend. I was a new customer from Yelp, as I was looking to get a haircut and am new-ish to the area. I chose Diane because I saw all of the amazing reviews about her and her expertise in doing long layers. However, I was pretty disappointed with the experience. First, I made my appointment for 1:30pm and arrived on time, but when I got there, they immediately asked me if my appointment was at 2pm and I answered, No it's for 1:30pm. Diane was still working on a man's haircut and they asked me to wait a little. That's no worries. They got me in the chair at 1:45pm and moved the man to another chair. She instructed me to sit in the same chair that the man was sitting in and did not sweep up any of this hair off the ground and quickly brushed off the remaining hair off the chair. That peeved me a little, but it's fine, what can you do. She washed and shampooed my hair quickly and I felt like it wasn't the most thorough. Halfway through, she got a phone call from another customer and she told them that she could take them at 2:45pm. This was odd because that meant she would finish my haircut in less than an hour with styling. I have long, thick hair that fell about 2 inches above my buttcrack. I came in looking for a long layers trim, as I was mainly looking to touch up my bangs and get rid of some split ends. She looked at my hair after shampooing and said I should cut 2 inches. I told her that 2-3 inches would be fine (as I have had many instances where older stylists have cut off more than expected, I was setting my expectations lower). I should have set my expectations even lower because from the first cut of the scissors, I already knew it was going to be 4+ inches off. She was rushing through the haircut and cutting random segments to what felt willy-nilly. Diane went from cutting the back of my head to circling to my bangs and doing things in a matter that didn't make sense. I saw so much of my hair on the ground and there was nothing I could do about it because it was too late at that point. There was a huge lack of detail and it just didn't feel like she was taking her time on me. After the speed haircut, she put me in the dryer so that she could finish up with the man who she was with first, as his hair dye was ready to be washed out. She left me in the dryer for about as long as she did the actual haircut ~around 20 minutes. Through all my years of getting salon treatments, I've never needed to sit in the dryer for such an extended period of time. When she was ready to see me again, she sat me back in the chair and said she was "going to make me pretty" by curling my hair. When I looked at my hair in the mirror, it fell right at my chest and it was way too short. She curled it and asked if I liked the bang length to where it was and I told her I did not and that I wanted it shorter, as a bang trim is one of the main reasons I came in. She didn't even put my actual middle part in my hair before she starting cutting it again. At this point, I was frustrated and just wanted to leave. It sucks when you try something new and do not get the results you wanted. I went to pay with my card and she charged it without showing me or telling me the price, as I made the initial appointment online for $55. When she gave me the receipt, it was $65+ tax and I asked her why and she said it's because you wanted a shampoo too. I just wanted to leave, so I paid it and assumed I was wrong, but I checked their website again and it was $55 for a wash, shampoo, blow dry (photo attached from their booking site). The next day, I take a closer examination of my hair and I realize that it's not only way shorter than what I wanted, but my bangs are also crazy uneven. The photo is attached, but it's about a half an inch different. Mint is a no-frills, typical Asian salon, and for me, that usually gets the job done, but this did not hit the mark. My haircut was cut way too short, it was rushed and the bangs are done unevenly, and on top of that, I was charged way more than the actual price. As much as I wanted to like Diane's services, I unfortunately can not return. EDIT: The business contacted me offering a $10-15 refund and said I could come back to get it fixed. Why would I make the same mistake twice?

Love my birthday nails from Heidi! Always an amazing job!
Krysta S.

Love my nails! Been going to Heidi for over 5 years & never dissatisfied! I always give her a picture to refer & she goes above the image!

The hairdresser was nice, friendly and talkative. However, this was the worst experience I ever had in a hair salon. I had horrible results from my hair coloring. She made a mess on my forehead, so while washing the hair she tried to clean up the mess. But what she did was to use her nails to scratch my forehead until it was too painful for me. After I went back to my car, I saw my forehead had black spots from the hair coloring and redness from the scratch. It was painful for two days and the picture shows what the scratches look now. I did the hair coloring for an appointment with someone very special, and of course that was totally ruined. So angry and disappointed! I mean who with common sense would scratch a customer so hard?

Cut, root touch up and highlights by Diane :)

I am beyond pleased with the first time service I had with Diane. She did a root touch up, beautifully layered cut, deep conditioning and highlights. I wanted to keep my length but I had a lot of split ends. The layered cut she suggested did the trick. Diane has many years of experience and she knows her craft. I am happy to say I have found a new stylist. For a couple of years, Nipa has been doing my facials, threading and waxing. Nipa has a calm and soothing personality and I always feel so relaxed after leaving the salon. The facial products she uses are very soothing to my sensitive skin. The facial room is very clean and organized. I really appreciate the great service Nipa provides!

Bri Y.

Just wanted a last minute haircut today-- and decided to pick a different salon! It was my first time coming here but my expectations were definitely exceeded. Diane was so great in a lot of ways, I asked for some tapered layers in hopes to get rid of split end appearance. I was surprised with results-- Diane is super skilled with layering. My hair looks a lot healthier and I'm so happy with the cut! Diane was the sweetest and really good at conversing, totally coming back here!

My cute manicure by Dianne

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9 months ago

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3 years ago

Heidi and Diane are amazing hair stylists who always do an incredible job with my hair. Highly recommend!

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5 years ago

Heidi at mint salon has the best of all time lashes! Go get lashed by Heidi! Also she slays in hair and nails!

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Mint Salon & Spa Reviews in Other Languages

Ask the Community - Mint Salon & Spa

Review Highlights - Mint Salon & Spa

“I have been getting my hair cut with Diane here for at least 5 years.”

Mentioned in 67 reviews

Read more highlights

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I have been to this shop for the past three years. This is my first time after their remodel. I had…read morea truly awful experience and it ruined my day. This is for a facial appt with esthetician Anne. No greeting: I arrived on time. The front desk asked me to wait. When the technician finally came, she didn't say "hello" or "follow me." She just stared at me like why I was even here and said "Inside" - like I was a prisoner. I had to ask if I could go in and she said yes. Ignored my request: I told her I wanted the HydraFacial. She turned around and walked away without a word, came back later with the machine, like she's sick and tired of this job. Rough and careless: She applied way too much pressure and clearly rushed through the service. She spilled the face clay on my neck and hair and didn't clean it up completely and I had to do it myself. Still asked for a tip: After that terrible service, she and the front desk actually asked for a tip. When I asked if she was having a bad day, she said "no," with a happy face. Finally she smiled like she can get off work. Bottom line: This is not how you treat a paying client. I did not tip this time because the service didn't deserve anything. Avoid this technician if you can, and management - please train your staff on basic courtesy. I will not return.

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My husband gifted me this session as a Mother's Day gift and the 1 hr 30 minutes was just perfect!…read more Her salon was located inside Salon Republic and it was so plush and provided a spa-like ambience. After showing her a short video of how I want my lashes to look like, she proceeded with a checklist of all the options I can choose from with explanations with what would fit me better and what would look the most natural (NO CATERPILLAR LASHES!!) the list includes the length I want, how curly each of the strands are, etc. After lounging on the chair, she turned her light piano music and off I went on a sweet slumber. She tells me step by step what she's doing i.e. cleaning the lashes, if I am comfortable with the tapes etc. I can already tell that she's quite a professional and very meticulous, and her touch is very light!- this is saying something for someone who's has had multiple eyelash extensions from 3 different continents. She adhered 80 eensy weensy lashes to each of mine and voila! What I also liked about her was she's told me how many more minutes til she's done Overall, a good value for my money and amazing outcome! PS: she offers coffee/tea/ water if you are wanting and her after care kit is like no other.

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Mint Salon & Spa - hair - Updated October 2026

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