Dear UPS Management Team,…read more
I would like to take a moment to recognize an exceptional employee at your UPS Store located in the shopping plaza on the corner of Melrose and Orange. Unfortunately, I do not know her name (possibly "Samoan"), but I want to be sure her outstanding work does not go unnoticed.
She is consistently professional, efficient, and welcoming. She manages to keep the line moving quickly while still providing every customer with excellent service and attention. Her helpfulness, positive attitude, and ability to stay on top of the store's operations truly set her apart.
I have had experiences with other staff at this location, and while they are capable, the level of service she provides is unmatched. In fact, I often turn around & leave if other employees are working because the experience is so much smoother when she is there.
She is without question one of the strongest assets to this store, and I hope she receives the recognition she deserves.