Great shop so far. Able to take car in quickly. Friendly and communicative. Have after hour drop off and text updates which is extremely helpful. Honest and solid work done without issue so far. Gave me reasonable service expectations for my new (to me) MINI with 54k miles. This is after my second visit in the month that I've owned the car. Had car looked over by them after purchase and serviced for coolant hose / temperature sensor, belt, and strut mounts. This will be my go to shop for this vehicle. read more

New to VW ownership so I need to find a VW shop to maintain my car. Yelp was the first place I went. Import MotorWorx (IM) is not far from home so I read their reviews and reached out to arrange service. Got a response that prompted a question as to why their reviews were no earlier than a year ago after the Service Mgr left. No response. I'm being ghosted. IM might be a good shop but I'm not taking the chance. read more

Bruce and the mechanics here really came through for me. I had got an oil change at Valvoline and they had screwed my oil cap onto too tight which essentially made oil explode all over the place. I had to have a lot of work done due to the damages that followed. It's crazy to think how much damage can come from something so simple. Instead of taking advantage of the situation, Bruce and his team made sure they were thorough with every step and making sure the job was done right. I've had really bad experiences with mechanics and I will say that I trust this shop because of how honest they were and actually cared about doing things the right way. I will absolutely bring my car back to them again. Thanks again,Bruce read more

My Jaguar was serviced here for a span of 2 years, spending over $15k and receiving excellent customer service from Bruce. Bruce suddenly left and was replaced by "Alvaro". Alvaro was difficult to communicate with & impossible to level with, as I was hoping to at least leave on a good note. I experienced him to be belligerent, argumentative and would default to bickering; a nightmare customer service experience. I called a few times over a few months thinking there might be someone else to talk with or that maybe he was just having a bad day, but my experience with him was consistent. It turns out he's the only point of contact except for receptionist Evelyn who only takes messages. Apparently the owner does not talk directly with clients. It's surprising that he would have somebody like Alvaro representing his business, chasing away solid clients like me. I retracted my recommendations to anybody who I've referred to this place and will be sure to share my atrociously negative experience. Something has become terribly wrong here and I suggest running the other way from this establishment. read more

I work for a big, luxury dealership and always service my daughter's VW at work. This time ( after getting an unbelievably high quote from them, which I had to wait 3 days for) I decided to go with MotorWorx. What a difference!!! Once I reached out to them, I Immediately got a response from Bruce. He provided me with quote for all the recommend services. Not only they were less expensive than what I was quoted as an employee from my dealer but they were easy to read and navigate through . Once I brought the car in, I was provided an Uber home. My car was done the next day!! I AM SO HAPPY I Found import MotorWorx. I will service all my cars there! RED CARPET EXPERIENCE all the way! read more

Excellent service as usual, very knowledgeable, highly recommended...I won't bring my Mini anywhere else!

Highly recommend! I replaced my Porsche's rear brake pads and got an oil change here. Compared to the dealership, their prices are half the cost. They also offer free pickup and drop-off service! Great service and excellent value! read more

This awesome team of #BMW experts really know their stuff. IMW's service and expert advice is of great value. I really like the detailed estimate of other services needed and offer solutions for repairs. We have been a long time fan of the team at #ImportMotorWorx - South Bay. Keep up the good work Gents. @bmwusa @creviermini Cheers! read more

I am very pleased by the work from Adam and his team. I went in for an oil change and they were very helpful pointing out future repairs. The price was very reasonable. read more

Called them to ask about service for our import car. Spoke with Bruce. He was straightforward and told us what we needed and the cost. I made an appt right away. So happy with the service and glad that we found someone we can trust and closeby. See you next year guys. Thanks for the amazing service!!! read more

Great customer service and communication. Very upfront and detailed about the work being performed. My new go to shop. Prices are reasonable for the kinds of cars they service. read more

When the service light came on, I tried to reach my regular mechanic for an appointment but couldn't get through so of course I searched Yelp! Not only did I get an appointment within an hour for my oil change, but there was a Yelp coupon, strong wifi in the waiting area, and André assured me that if they found anything that needed to be done they would show me the part or picture of the problem. They even have an app that let's you show them what your car is doing so you can get an estimate before bringing your car to them. Their prices are about half of the dealership prices and they use only original manufacturer parts and products. André showed me the results of the battery test, the brake fluid strip, and a slightly worn rubber piece that they will monitor on my next visit. They will give you a ride to work or home, and if you get bored, the South Bay Galleria mall and movie theater is across the street I'm glad to have had a five star experience so close to home and I can't imagine going anywhere else in the area for as long as I drive a European car! read more

Import MotorWorx - Great service from André, they specialize in Minis but also all European cars! In and out for an oil change using factory recommended oil! - Auto Repair Near Me - Lawndale, California

Very satisfied with the services.andre and his team provide a great customer service experience and are very thorough in the services they provide. I highly recommend this place for anyone with a BMW or mini Cooper that's been gouged by the delearship. read more

These guys are amazing! You'll never ever be taken advantage of or experience up selling. They stand by they're word. Reasonably priced. Professional, prompt and phenomenal experience for all your car's maintenance needs. I always feel confident and assured I'm in good hands. With them you won't need to deal with the dealership nor renew your extended warranty! read more

Very quick and responsive, they have a lot of people working so they were able to fit me in for an oil change the next day. I missed my am appointment and I'm glad they followed up and were still able to help me out in the afternoon. I didn't have any issues I paid online and picked up my car. Thank you! read more

INCREDIBLE SERVICE!! It's my absolute pleasure to write a wonderful review for this place. Alvaro was incredibly professional, honest, kind and just what you would hope for when bringing in your car for service or assessment. I was able to get an appointment the next day I called, and he handled my situation with utmost respect and professionalism. He was patient and explained everything thoroughly. There was no hard selling and no doubt that I was getting honest and trustworthy recommendations. read more

I just want to say Bruce is doing a great job at Import MotorWorx. The whole team over there expertly fixed my BMW's brakes, ensuring top-notch quality. The staff's friendly demeanor and commitment to customer satisfaction made the entire experience seamless and enjoyable. I highly recommend this shop for their professionalism and automotive expertise. read more

Andre took extra effort to make sure all repairs were done correctly,,, Mini running great,,, Thanks so much read more

Excellent service! Angel was knowledgeable and helpful. The mechanics were amazing. Honest and good work!

Super amazing shop! Had my car in and out pretty fast and were communicative and thorough, Angel and Andre are both great with customer service and very helpful. They also sent me a inspection report which I found really nice. Will definitely recommend to my family and consider coming back for regular maintenance. read more

This place sucks balls. Andre is not a great Manager at all. He only care about taking customer money and disregards the need for person. My car went in one way and came out worst then when I took my mini to this shop. Thanks Roger for going the extra mile....11/20/2018 read more

I love my mini but hate that it's so high maintenance. I thought it was just me and bad luck. Going to the dealer cost me a fortune. Going to Miniworx taught me that minis are just temperamental and require a lot of service. Miniworx is a good alternative to the dealer. They've got friendly service & professionals who truly appreciate the product. The technicians take time to show and explain clearly what the issue is... It means a lot, especially for a busy woman who does not have time to google everything to verify whether I am getting ripped off. So long as I have my mini, I will be bringing it to Miniworx. read more

Spent 2 months trying to fix a strange issue in where my BMW X5 was getting no power to front climate control. I am good enough to change glow plugs, spark plugs, brakes etc... but this was beyond me. All due to ignoring low battery warnings one night sitting in the car with lights on. A dealer service rep recommended I go here since he was going to charge me a lot just for diagnostic fees (figure out what is wrong). They had my car for a few days and also were not sure what was wrong. My local mechanic did not want to touch it. Just said I have electrical problem and that he can't fix. So I was not surprised they needed time to investigate. I got daily updates which is normal but I also got questions. I really liked the way they asked questions about what steps I took to fix the issue and which parts I purchased when hoping I could fix the issue. I have read cases on BMW forums where dealership knee-jerk reaction is to add new part and charge customer and electrical problems still not fixed. And for any programming etc they completely charge too much. Too long of a post already... 5 stars... I highly doubt your issue is as complex as mine and I know these electrical issues are tedious for mechanics. Cheers! read more

Very happy with the quality of service. My old Jetta had an issue with its MAPS sensor and a dirty throttle body. Import Motorworx got the job done for 2.5x cheaper than the Volkswagen dealer! Later on, my Jetta had a secondary air intake problem. Andre and his guys took the time and effort to troubleshoot the problem. When they installed a defective replacement part and the service light came back on for the same problem a few days later, they were gracious enough to take the car back and fix the problem for no additional charge. Andre is great, straightforward, and a good communicator. My only minor complaints would be having to ask twice for the complimentary LiquiMoly oil change promotion that I came in for, because Andre left the charge in the bill. They could also do a bit better with repair time estimates, or at least quickly overcommunicating when jobs look like they are going to take longer than expected. read more

This is a great place to bring your European cars. I have been looking for a great car service station other than stealership for long time. I came across Import Motorworx from Yelp and it has received high compliment from many other users. I decided to give it a try. They respond very quickly and the price is very reasonable and competitive. They even explain in detail what other services you need when they found something else wrong with the car other than the original problem. I after my first service with them. I also brought my other car to get it fixed. Now I know I have a better alternative than stealership. Thank you very much. read more

Been here before to get my car fixed thought I could come back and get my oil changed because they're suppose to give a better deal than the actual dealership. Charged me $115 for my oil change on my Mini Cooper. At the Mini dealership they charge $80. Motorworx told me that the prices change at Mini and that's their "special deal". Called Mini and they told me that's always been their set price for their Mini oil service. Andre refunded me $25 but I will definitely take my car to a different mechanic. read more

I'm here to update a bad review. Roger the owner took the time yesterday to call me and explain why I was so mistreated by a now ex-employee. He explained how this person was damaging his business. I have said before that this had always been a great place to take my MINI too. Everyone can get, and work with negative people. Roger thank you for taking the time with me, and for caring so much about your company. Yes, I would again take my care there! read more

I really dislike seeing the annoying light that warns me something is wrong with my car! Then the scrolling of "left tire needs air"! And the PSI is below what it should be! Ugh. Heading to work, no I can't put air in the tire, so guess where I went. Your right my favorite location import Motorworx! With no hesitation, no snarling or look of, are you kidding me? I was assisted immediately and asked if they could see what's going on? Unfortunately I had an early meeting. Thanked everyone who assisted, light off, heading into work! The honest level of customer care is consistent! Import Motorworx, read more

Andre was great. Honest and professional. Took great care of my car. Definitely recommend.

I recently purchased 2012 Audi A7. Not knowing the true condition of the car, I was referred to Import Euroworx. I called them to get a price for a oil change which included a multi point inspection. This would give me a better understanding of my cars true condition. Andre is the manager there. He is very professional and explained everything in detail, never once trying sell a service just make a buck. My car was in great shape. I got good vibe from Andre from the start. I cannot say enough about the customer service and extra effort that is given to their customers. I got lucky on my first try with Import Euroworx and no one else is going to work on my A7. Trust me these guys are top notch and your money is well spent here. read more

The other dealership was going to cost an arm and a leg to replace my transmission. Then make me wait weeks for them even to start the job. I brought my 2009 GTI to your place and you guys had the parts and did the work immediately with a fair price. Definitely bringing my car back for service. This place is awesome! Thanks guys. read more

Very trustworthy repair shop. I brought my 2014 Mini Cooper Countryman to replace the alternator & battery. Excellent customer service. Thanks Andre! read more

A good place to take your car to get a repair I appreciate that chi got in contact with me and explain to me the situation of the repair that was done on my car read more

Go here, and ask for Wayne. He is honest and technically skilled, he will put in the extra work to make sure your car is fixed right, and he won't rip you off. read more

My friend has a MINI and recommended I come here for my BMW. My passenger low beam headlight wasn't working because I found out my car had a failed FEM and I needed to replace the whole module with programming. Bad news YES but Andre and his team fixed it with no errors. They are very professional and friendly and kept me updated about my car and finished my car the same day. Andre also prior offered me a rental to save me a trip from ubering to work. These guys are great! Now my lights work with no annoying notifications. Thanks guys for taking care of me! read more

I'm downgrading to 4 stars because while everything I said is still true and I'm generally still a fan, I now know that I was way upsold on the cost of the tire I had replaced (it runs $140-$160 depending where you go, but they charged me $250). It's possible that they were overcharged, but still - they should be trying to get the best rates for their clients. Also, the West LA Miniworx location told me that you are not supposed to mix tire brands/types, but Miniworx South Bay did replace out one of my Goodyear Excellence tires for a Bridgestone Potenza. Granted they said that they were unable to locate my exact tire without having to special order it and I really wanted a replacement that day, but I wish that I had been told about the potential consequences of mixing brands and maybe I would have waited the day for the tire to be ordered. Now I am forced to change out my other three tires to match that one Bridgestone Potenza, although luckily not a big deal since I was able to get them for $140 at America's Tire. So all in all still a fan, but recommend dealing with your tires elsewhere. read more

I love this place. They have always taken care of my mini. However they are a bit pricey. I always look for other options in certain things to have done at other places if possible and universal, because even though I know their are dedicated to minis, they can over price things. My engine light turned on, I figured out at home what was the problem. I called to ask the price to have it repaired, they said $400. The part was $250 and $150 for labor. I ordered the part at home for $100 and called back to see how much they would change to replace my oxygen sensor, they said $125. I called my local mechanic and he changed it for $20. I saved myself $180. However I know when we are talking about transmission or other important parts of a mini they are the ones to go to because not every mechanic knows how to work on a Mini Cooper. read more

Met Andre today - great customer service. The shop is really clean. Took my Audi A5 in for an oil change today and am really satisfied with their service. Fair prices too. They will be go-to shop from now on. Thanks Again! read more

Roger and the whole MiniWorx team at the South Bay location is amazing!! I went in for an oil change and new tires, and got an alignment to make sure the tires wear evenly, and they never pressured me to get anything done that didn't need to be done. The whole thing was costly, but the dealership would charge more for sure. The team is professional and friendly and a pleasure to visit. The location is great, right by the mall and AMC theater! I hope they open a location up in Santa Monica! read more

Import MotorWorx - Only minis!!! - Auto Repair Near Me - Lawndale, California

Just when I thought I had found a new local mechanic shop for my MCS, I was shockingly wrong. Do not be confused by the reviews on Yelp or the "mention this coupon to receive 20%" off service. I have experienced a bit better service from the MC dealership and will not be coming back to MiniWorx. Terrible customer service. When you are counting the money to pay for your MCS getting serviced you do not want to overhear the mechanics saying "yeah, I dunno dude. I didn't learn anything from that chapter, haha." After going underneath the hood of my car, days after I visited MiniWorx, I found a couple of loose screws. I usually give every place the benefit of the doubt, but not this time. I am taking my MCS to MiniCorsa or the dealership. At least, I will not have to listen to incompetent mechanics. read more