I'm an out-of-towner who showed up without an appointment. Despite a full schedule and short of…read morestaff, they found time to assess my car and alleviate my concerns.

These guys are great, They give you personal honest service. They are pleasant to deal with and…read moreextremely competent. It's the little things that made me write this review. Rotating my tires without asking or charging, driving me home after I dropped my car off, plugging a tire without charging. They are like visiting an old friend. I hope they are in business a long long time.

I stopped here on my way through NY to get a headlight bulb replaced. Not only did they replace…read moreboth bulbs free of charge but they were extremely helpful and so friendly! 10/10 recommend

If you ever wanted to know how a "true" mechanic works, go visit these guys. Very professional,…read morehonest and love what they do. Thanks again Mike! I look forward to a long relationship- Joey

These guys are so honest and kind. The battery on my truck died and after a friend jumped it, they…read moretold me to head straight to AutoZone without turning the truck off, and that AutoZone would sell me a battery & replace it. Well, they sold me a battery then said they weren't comfortable swapping them out. They recommended a nearby shop but, once I drove there, that shop refused to install someone else's battery and wanted to charge me over $700 which seemed really fishy. So I was stuck with a $200 battery and a truck I couldn't turn off. Gave someone else a call and they recommended E. Mower & Son. These mechanics couldn't have been nicer. They saw the bind I was in and took care of me right away at a more-than-reasonable price. I was so blown away and I can't recommend this place enough!

Motorists beware, Monro in Saugerties is a predatory business. My car was damaged at this location…read morewhile it was left for minor repair (tensioner pulley and two belts). This work should have been a 1 day job and cost $500, but I was told by one of the acting manager's (Hailey) they had trouble getting the part and that it would be ready 3 days later at $900. When I picked up the car, after 4 more days of having to call them to find out if the work was done, there was a large scratch running down my passenger's side door and my keys were held ransom until I paid the price quoted for the work to be done at the initial estimated time of 3 days. I heard multiple excuses each day why the work was not done on time and heard everything from: ordered wrong part, the old part broke trying to remove it, and they needed two days to get a drill bit to drill out the piece that snapped off. When I arrived at the location to pick up the car I contacted the Saugerties PD, and there was nothing they could do for a civil matter other than make an incident report. The only manager whose name is posted on the wall (Markos Peratikos) is not present at this location and was not available by phone when the police were summoned over the dispute - despite having spoken to him the day before to report the issue. I was standing there, in the shop forced to call the absentee manager because the acting manager (John Smith) refused to call him claiming he was "in a meeting." This was around 7pm in the evening. I specifically requested Markos call me back when I spoke to him earlier in the day to let me know how much I would be charged when I showed up to pick up the car. I never received a call back after leaving multiple voice messages before going to the location which is about an hour from where I live as this was an unexpected pulley failure. This place is a scam and absolute nightmare. I would never go back to a Monro anywhere after this experience. It pains me to write this as I from the Hudson Valley and saddened to witness how badly the commercial incompetence crisis has blighted this area. I am considering filing a claim with the court. These people should be ashamed of themselves and give decent mechanics everywhere a bad reputation. Be warned, if you value your time and capital stay away from this place. Needless to say they are not registered with the better business bureau.

I sat in the lobby while my car was being inspected. I listened in amazement. The place is an…read moreupselling scam factory. Cars come in and leave with unnecessary 1K break jobs. I for one was charged $60 for wipers. I just wanted to leave with an sticker, so paid and left. I won't be back.

My family brings all of our cars to Mike. He's honest and trustworthy, and he explains the…read moresituation completely and provides options. I'm very glad we found him.

Mike's the best. He performs quality repairs at a fair price and is as honest as the day is long. I…read morehighly recommend his services,

Ernie is great! I call him the car whisperer. He's very knowledgeable and well diversed in all…read moreaspects concerning all makes and models. He's my cars doctor so to speak. He's great.

appointment at 11am for an inspection called at 2 and he…read moresaid I'd be waiting till 3. then calls at three and says no inspection they're Wi-Fi is down. which is an insane excuse for waiting 4 hours for an inspection. And then wants to recommend another spot after wasting my entire day. Like I'm suppose to trust that spot to not get fucked. 0/10 maybe pretend to value your customers time and you'll retain them.

Good Auto Motives is trustworthy and honest. Convenient…read morelocation in Lake Katrine right down the road from bread alone Angela's Pizza. Very friendly willing to listen to your concerns about your cars. If he doesn't have the part he'll find it vintage parts.com

I have used these guys for my SAAB and then I bought a Volvo from them that is a great car and for…read morewhich they have taken great care of as well.I have priced repairs from other places in the area and they are always at least half the price. Stu and Jeremy are great and always do the right thing. I highly recommend them!!!

Triebel's was highly recommended to me, and I'm glad I made the switch. Everyone there is always…read morevery pleasant and helpful. If you're on a tight budget, they'll even look to find discount parts for you. And the last few times I've gone in, they also have a very sweet and friendly dog hanging around the shop. 5 stars for the shop pup, but for everyone else too! Thank you all for always being so knowledgeable, reliable, and helpful.

As always a pleasure to do business with. Family owned. Genuine people great prices. Weekend hrs..read more