I really appreciate the team here and especially management for being so understanding and willing to work with us. Communication was great throughout the entire process! They listened to our concerns, kept us updated, answered our questions, and made sure we felt heard. Christopher is a rockstar and made us feel taken care of and heard the entire process. I truly appreciate a business that values its customers and is willing to work with them to make sure they are taken care of. Thank you to everyone who helped us and for the professionalism and great communication! read more

I recently purchased a vehicle from Imperial Valley GM, Chevrolet and GMC dealership and I have to give a HUGE shoutout to Christopher Ramírez in Sales. He was absolutely incredible! Despite it being late in the day -- and clearly a long one for him -- Christopher never once slacked or rushed. He was thorough, patient, and extremely knowledgeable, walking me through every single detail of my new SUV. I've bought several cars in my lifetime, but never have I had such an exceptional experience with a salesperson. Thank you, Christopher! You are truly the #HummerGuru -- I'm beyond grateful for your help and professionalism! I also want to take a moment to recognize Luis Salas, the finance manager at GMC Chevrolet in El Centro. From start to finish, Luis made the entire financing process smooth, stress-free, and transparent. He explained everything in detail, answered all my questions with patience, and made sure I understood every part of the paperwork before signing. There were no surprises, just honesty and professionalism throughout. It's clear that Luis truly cares about his clients and takes pride in making the experience as easy and comfortable as possible. Thank you, Luis -- you made a big part of this purchase feel effortless! read more

The services and parts team are amazing. The team reassured and kept me updated on my vehicle anytime something changed. They fixed my 2020 Chevy trax which was having some issues with the coolant and water pump. They did the repairs all in the same day! Huge shoutout to Edwin for helping with everything! read more

The customer service after you purchase a vehicle is trash. Good luck getting anyone on the phone.

They will email, call, and text and promise you the world but once you purchase good luck getting even a call back! We purchased a vehicle for our business and they were missing a keyfob. We signed a due bill and have been trying to get this keyfob for over a month and it's been hell. We never received our contract either. We are I touch with gm customer service and they are worthless too read more

I was texting with Devi and asked for pictures of a truck I saw on their website with no posted pictures. I asked three different times over a three week period and never received any pictures, after I was promised each time they were on it. They are absolutely useless. I decided to text Toyota and had tons of pictures of the truck I wanted within minutes. So obviously bought from them instead. So happy I didn't buy from them and got a Tacoma! read more

New info. We found that GM took out the 8 month old Ford battery that would have been under warranty and replaced it with a cheap wimpy battery. This truck has a ton of computers in it and needs major power. We wondered why the truck wouldn't perform as expected. We took it in to Ford and found the cheap battery. I have no idea why they changed it but it would have been under warranty. Now, it's over $200 to get the proper battery for the truck. It took close to 4 months to get our registration. We had to get the Comptroller, General Manager and DMV involved to fix the mistakes made when it was submitted. They don't seem to care about customers as I've never heard from them. We always had to chase them down to fix their problems. That's not how I want to be treated when I buy a vehicle. I would never recommend them. Original Yelp My husband has been looking in town for a truck. We looked at Ford, Dodge but needed a smaller truck than they had. Yesterday, we went to Imperial Valley Chevrolet, Buick, GMC and Cadillac to see what they had in stock. I wasn't thrilled as I had problems with a Chevy truck I had in the past-but he was just looking. They are outside of town, on Wake St., which is on the opposite side of town from the other dealers. So far they seemed good 5 stars. We were helped by Jonathan who worked hard to help us find a truck that fit the long list of requirements that my husband needed. He saw a 2017 Ford Lariat that seemed to fit the bill and we took it on a test drive. Hubs decided it was what he wanted so we went to the price phase. They went back in forth in the dance on deciding on how much the truck could be reduced and what our trade in was worth (always a shock to see what I still think of as a fairly new car is worth). But it's a game what can be raised or lowered. They came to an agreement a bit higher than we were hoping. But, probably, 4 stars. We went to dinner next door while the paperwork was being created then returned to go into Finance with Ruben, the closer. We didn't feel the same good service from Ruben. He seemed to not be as concerned about the customer as we expected. This started to lower my rating from the time we entered his office. We have purchased many vehicles before and we have had better service in Finance from other dealerships. California does has a ton of paperwork to ensure all is known. Only after most of the paperwork is signed that it is disclosed to us that it was a rental. And the way Ruben said it sounded to me like he was trying to slide it in. And it was only when we signed the Carfax that he said it. I wonder if that is why they never brought out the Carfax when I asked earlier. I feel that have been disclosed earlier! They showed one of the papers (Buyer's Guide) in the window with a red faded stamp that was so faded, we never saw it. But they put the good stuff in large, bold print. Yes-Buyer Beware but since it is required by the Federal Trade Commission to be on the sticker, it should also be required to be READABLE. It felt like dishonest dealing. This would have changed our deal. I felt like I couldn't trust anything they said about the vehicle now. I was not happy and only discussion with my husband made me continue with the deal. I would have expected the notice to be not easily seen. We also had to sign our credit scores, which surprised us since we weren't financing it. We were never told this would be done. They definitely need to improve their disclosure of information to the customer. I'm not sure what else I will do about this problem. I was not happy when I left-which isn't a good thing when someone buys a vehicle. Jonathan was good during the sale and has taken good care of us afterward to finish one repair needed. I wish he would have known about the previous rental though. He is the only reason I am rating it as high as I did. Finance dropped it way down. I would not recommend Imperial Valley Chevrolet, Buick, GMC and Cadillac. They don't seem to care about customers as I've never heard from them. That's not how I want to be treated when I buy a vehicle. read more

Imperial Valley Chevrolet - Auto Repair Near Me - El Centro, California

Upgraded our truck from a 2021 custom to a 2023 RST Z71, our sales rep Susan Zavala was amazing , very kind and understanding, got us the best deal possible and fought for what we needed. Highly recommend asking for her if you are looking at purchasing a new or used vehicle read more

Imperial Valley Chevrolet - Auto Repair Near Me - El Centro, California

Reading the other reviews, my husband and I had the same experience, AWFUL. Do NOT buy from here, we bought a used truck and its been in the shop since we drove it home, no one answers our calls. Our fault for not reading these reviews before hand. Dont make the same mistake. This dealership is unethical. read more

I brought my diesel GMC Sierra 2500 in for service because it would not start. I needed two new batteries, but had to wait a couple days because I was told the bateries were not in stock. Once the batteries came in, I was told the engine was coding for the diesel exaust fluid heater. This also was not in stock and had to be ordered. I came in six days later to check if the repairs were done and then was told I needed two new thermostats, which, of course, were not in stock and had to be ordered. After a total of eight days of being in the shop, I finally got my vehicle back. read more

I actually gave you guys 2 chances already! Your people that work in your finance department have horrible customer service! Never again!! And I will definitely spread the word! Looking at all your reviews it seems that you already know what's going on and I guess you don't care! And by the way I bought a brand-new Cadillac CT5 sport! read more

My husband and I drove 10 hours to this dealership to buy the 2021 Yukon AT4 because it was the only one left in California. I know, a little crazy but I really wanted this vehicle. Brandon(salesperson) was very helpful and nice while waited for the finance department to finalize our paperwork. If I had to I would definitely make this trip again in order to get this vehicle! Thank you Brandon! April & Sean Wertz read more

Just a warning , if you Buy a chevy, you might want to go elsewhere for an Oil Change. Been there three times, and all three times had a problem. The last one was being overcharge, when I pointed it out to them it seemed impossible to correct charges! Strike Three :( read more

I have to admit that some of the previous reviews did scared me a bit but I'm also big on supporting businesses outside major metropolitan areas. I worked with Jose Chavez and we came to an agreed price. I reside 200 miles away so I wanted to start the paperwork earlier and sent my documents over to Mr. Chavez ahead of time. Then we made an appointment for me to travel there. Upon arrival, we went directly to finance and signed the paperwork. Everything was finalized and I was out with the new car in under 45 minutes. Could not have been a smoother experience. My advice to reader would be to start the documents as soon as possible especially if you're not local. Mr. Chavez was a pleasure to deal with and his professionalism is a model for all car dealers. read more

Imperial Valley Chevrolet - Brand New 2020 Bolt Premier in Nightfall Gray with a really really happy customer! - Auto Repair Near Me - El Centro, California

Ryan is greedy and his manager is worthless. I was promised to car and spent 4 hours and over a $100 in gas to arrive to find out.The car wasn't even available when it was promised that I could pick it up that day. I was also promised to be reimbursed the gas money only to be blown off by both ryan and his manager. They are very greedy there read more

Shit show! They are good at getting you to see and drive any car. They want you to buy, of course. poor customer service. The buying process takes forever. Everyone seems to be new to what they are doing (or is their excuse), let alone all the lies they tell you to get you to buy a vehicle. My husband bought a vehicle at this location, and we spent 7 hours in there. After getting our deal closed, they still didn't get all the paperwork ready until after. We had to come back the next day to fix errors on the paperwork, and they never helped us or contacted us about the paint protection service! They were making a good effort to sell that, but they did a terrible job at helping get it done.Avoid this place at all costs!! read more

I went there for an oil change on May 1, 2024. I had an appointment at and everything. They treated me the same as a regular walk-in. In fact, they took care of a walk-in before me. No point making appointments. Stupid. read more

Absolutely crap service. Never called back for one month. My extended warranty expired and they did nothing. They knew that I had it and they never called until after. Horrible, absolutely horrible service. I called everyday for about two weeks and they never returned my called. Never use! They overcharge for everything! They suck read more

I made an appointment and the first technician over there asked me if I was dropping it off because they wouldn't have time to look at my vehicle. Why would you guys allow appointments if no work can be done? I scheduled in advance. I don't even know when I'll get another day off to go waste my time again like this. I'll be looking into taking my car elsewhere from now on. Service lane sucks. Quick Lube department have been nothing but great. read more

Grasia a Joseph x ayudarme a elegir mi carrito , estoy muy contenta con esa compra! Yeahhh ! read more

Imperial Valley Chevrolet - Auto Repair Near Me - El Centro, California

The agency sells their cars with a lot of distractions. Their mechanism is to talk to a agent then the manager and then the agent. Walk you to a different offices and tables. If you don't ask many questions they will have you sign the contract and at the end will ask if you want to pay a fee to cancel the contract within 3 days . If you decline to pay that fee you can't cancel the purchase contract. At the end you see the true picture of the interest and final amount of your car debt. read more

Earlier this week I had started the process with this dealer on purchasing a 2024 GMC sierra AT4 2500. Luis the salesman helped me as much as possible and another sales manager I believe Issac. I sent them all my info, got approved and we scheduled an appointment for Saturday at 12:30 to go ahead and move forward with the purchase. Mind you I drove 1:45 minutes to get to the dealer with the reassurance the truck would be ready for me. As I went ahead and took the truck for a drive, noticed the alignment was off, the rear tires were worn to the wear bar and the glove box was not working as it should, so I went ahead and mentioned that to the sales manager on Saturday, which was not the one I was speaking to during the week. His response, and I quote( well sir if you don't want it like that, I have it sold to someone tomorrow) idk who promoted this guy but that's not how you talk to customers especially one who's going to spend 85k plus that day. Again I can't stress enough how professional Luis the sales guy was even after this issue. The sales Manager even went out of his way to tell me that truck was safety approved, I was surprised it was. Those two items I mentioned are safety issues, tires below wear indicators and alignment not being correct!!! Well I just wanted to let everyone know, to watch out for this dealer, and for the GM please take care of that issues with management. Who knows how much money you have lost due to this unprofessionalism. read more

I bought a used F-250 from them 2 weeks ago. Pedro the salesman was super helpful and attentive. However, that is where it ended. They kept me there 5 hours while they worked the paper work and didn't do the work on the truck that I asked of them before I bought it. I had to argue with them that they promised to fix the truck before I bought it. They sold me the truck as is with no warranty, but I figured a dealer would do the necessary safety and minimum work needed to sale a car on their lot. Boy was I wrong. After buying the vehicle, I brought it to my mechanic who told me the rear axle was leaking oil because of a bad seal and that the front breaks were 98% worn. What kind of large dealership does not inspect the breaks before they sell the vehicle? Lastly, the finance guy Marco lied to me about the SWAT hat was installed. After 5 hours of deal fatigue, he managed to insert a $1500 option for the SWAT and told me it was already pre-installed on the vehicle and I had no choice. Because I was tired, I guess I believed him. They are dishonest and do not inspect their vehicles properly read more

CAR BUYERS BEWARE: Unfortunately there is not a rating less than 1 star. I ordered a suburban in February and placed a deposit as requested. After waiting the expected 2 months, I was told my vehicle had arrived and given a day and time to pick it up. Upon arrival, I was told, "Sorry, we sold your car by accident this morning." Sales manager Cameron Atkins then attempted to lie to me to my face and say it was an, "Oversight and accident" they sold it! Scandalous business dealings with no integrity or respect. Don't waste your time at this place, take your business elsewhere. read more

This place is very unprofessional. I was given a price for a deal and at the end the backed out and said they could...No Remorse. This is my first ever review. Please don't use them don't waste your time and take your business elsewhere...you work to hard for your money! The deal was blocked by there Sales Manager Cameron Atkins and Arturo Torres...Remember your words fellas!! "We have the right to pull out the deal" after you sent me a locked price and agreed to stand by your word. Thanks thing happen for a reason and the reason is that you guys were a dodged bullet! Happy 2021 MY EMAIL TO YOUR OPERATIONS MANAGER: Mr. Fodor, I hope you are well. My name is Daniel Quezada a prospective client at one of your establishments you operate "GMC Buick IV". I wanted to bring to your attention an unfortunate situation I encountered with your management sales team. On 01/17/21 I was pre approved by Bank of America on a car loan. I went through their preferred dealer list including make and model. I came across a vehicle stocked at your dealership. I proceeded to contact dealer and talked w a Carlos (Sales Rep) he was a great help and assisted in the process of closing sale. Please keep in mind I live in San Diego so logistics was a challenge and more due to my wife giving birth a week prior. I requested if delivery was an option which then Carlos confirmed it would not be an issue. This was after we agreed upon the price and delivery date. He quoted me $19,300 out the door for 2018 VW Tiguan stock #73973A. During our conversation I asked if he could send a revised quote but he reconfirmed that we were good and my response I would take his word as a bond. Day of delivery was supposed to take place on Monday 01/18/21 in the morning. I called Carlos to confirm time and he mentioned his porter called in and was not able to do until Tuesday. I was a bit disappointed but also understand employees as I manage my own. I asked him to please confirm that Tuesday would be the day of delivery with no doubt and that I would reschedule my planned day to meet, again he agreed and promised. I'm taking his word and the dealership commitment this would happen. Tuesday morning I called Carlos and asked him to take my down payments information as he requested too prior to leaving dealership. He mentioned the car had a key issue and needed to take to VW dealer to have checked, Now I'm starting to lose faith in my sales rep but understood things happen and my family would have to wait till fixed. Our excitement of getting a new car with the addition of our child was starting to become disheartening. Carlos said he would deliver no matter what even if later then set time and again I agreed with him and adjusted my schedule. He mentioned dealer would be done by 3 and should expect by 5-6. I called VW and confirmed at 2:30 that car was present and it was completing the flash to reprogram key. I informed Carlos and let him know sounded like we were in track through text. At 3:05 I receive a call from Carlos...I'm happy and ready! But that was far from the news he was about to inform me with. He let me know that we was embarrassed and disappointed but that gentlemen by the name of Cameron Atkins did not approve the deal and that to let me know that they would stand by the agreement we agreed upon? I was more than stunned! I'm a Fleet Manager for a large landscape company in San Diego County "NewWay Landscape" and have purchased more than enough vehicles... I have never had an unfortunate experience like I did with your team. I asked Carlos who I needed to talk too to get this resolved that it was not fair that we had agreed and confirmed the delivery and price of vehicle. He recommended I talk w Arturo but that he could not do much. I did and you would think you would want to talk thru the situation and even possibly renegotiate...Nothing what I remember was his words "We have the right to pull out of deal" all I can tell you...not a good feeling for me or hear that response. I was upset that I had to experience this I was sorry I wasted my time and sorry that a big moment in my family's life was disrespected with no remorse. I'm sending you this long winded message because I feel you deserve to know. I feel your team handled the situation unprofessional and that they should not treat people in that fashion, that they stand behind there word and integrity as representative of your company. B read more

I can only say, DO NOT BUY a vehicle in Imperial Valley Auto, think it very well before do, the people who work there as salespeople are not honest, they are not there to help you, they only confuse you and yo ended up paying a lot of money in the purchase of vehicle since they hide the information of the vehicle and break law rules of selling new vehicles, if you think this dealer has scammed you, contact a lawyer. (google traductor) Solo puedo decir, NO COMPRE un vehículo en Imperial Valley Auto, piénselo muy bien antes que hacerlo, las personas que allí trabajan como vendedores no son honestas, no están para ayudarte, solo te confunden y terminaste pagando mucho dinero en la compra del vehículo ya que ocultan la información del vehículo y violan las reglas de la ley de venta de vehículos nuevos, si crees que este concesionario te ha estafado, contacta con un abogado. read more

Called Cameron Atkins multiple times and was either sent to VM, hung up on or given false promise to address the issue which was simply providing me a copy of my completed paperwork and got nothing. Finally got through to a rep named Jeff in their finance department who promptly sent me the paperwork without any details regarding the new auto loan they set up, despite my telling him I needed those details in order to make my first payment on time. Surprise, I missed the first payment and was assessed a late fee, and most likely a ding on my credit. Don't let prompt responses on yelp fool you, this dealership is entirely inadequate, I've reached out to Chevrolet corporate to let them know as much. Go anywhere else to buy a vehicle. read more

Carlos charged us $638 dollar to be stranded on the side of the rode now we are stuck without a car we spend $1300 in towing the car and now Gary the manager has still not offered a refund or any assistance do not use El Centro Chevy Dealer they complete ruined my car ! read more

Want to give a shout out to Susan and Jailenne they were on top of everything help me through the whole process and kept it honest from the gate . They promised me great service and they delivered. Got me my deal I wanted and got no complaints if you need a car go see them they got you . read more

Don't waste your time and money here, just drive to San Diego or Los Angeles or even Yuma for a better experience and deals. They act like they're doing you a favor even if you're buying one of the most expensive vehicles in their lot. If you're looking for the worst car buying experience look for Efrain Salcedo, he'll be as unprofessional as it gets. You can thank me later. read more

I purchased a vehicle from this dealership in 2018. The car itself is fine but the staff is less than desirable. At the time my purchase was made, my bank was not listed as lienholder. I was working with Veronica Arizaga to make that correction but she quickly stopped communication with me via email and wouldn't answer the phone or call me back when I left a voicemail. I escalated the issue to her manager (Fernando?) who made sure that the title would be corrected. I've been working with them for over a month to get my title fixed and nothing was corrected. I don't recommend buying a car from this location because the lack of communication and customer service is beyond poor. read more

Be very careful with the finance department. If you don't ask about certain things they won't say anything. Very dishonest. Don't let them try to distract by being "friendly" and then trying to sneak bogus charges in on the contract. Eli osuna was the guy I was dealing with. read more

Worse experience I've ever encountered. Service department is the worst. Do yourself a favor and take it somewhere else.

I had to bring my Malibu here for a recall on my vehicle a few years back. Being the only Chevy service center or dealer in the area at the time, I was left with no choice. My compliant is that 5 years later and I'm STILL getting calls periodically about promotions and deals and sales calls for me to come back in even when I told them repeatedly I was not interested. They left me alone for a few months and then yesterday it started again. A woman left me a voicemail that she had some "good news". I called back and she told me where she was calling from and what the "good news" was. I politely told her I was not interested, I have since moved out of state, and to please take me off their call list. This morning, again. This time it was a man. Same voicemail message. I call back and AGAIN mention I am out of state and not interested. Just now (for the 2nd time today!), another gentleman called with the same story. I told him the same thing I told the other 2. UGH!!! When someone says they're not interested, that means stop harassing them! I never bought a car or intended on buying a car there...EVER. I simply went for a recall service. Stop calling and calling and calling. This makes me NOT want to go there for a vehicle, even if I DID still live in the area. read more

This review is specifically dealing with the Service Department... While traveling from Lake Havasu City to San Diego, I had the misfortune of a transmission problem on my Tiger Adventure Vehicle. The vehicle is built on a 2011 Chevy 3500 HD, with the Duramax diesel engine and Allison transmission platform. After stopping at a rest area just west of El Centro, the transmission selector lever would not engage the transmission once the truck was restarted. Coupled with a "shift inhibited" warning message and a "check engine" light, I knew I had a problem. The transmission ultimately shifted into a drive gear and I was slowly able to drive to the service center of Desert Auto Plaza, seven miles away. They are the local Chevy/GMC dealer in the area. Of course, it was at 5:00 PM on a Friday afternoon. Prime time to get blown off. Upon arrival I was greeted warmly by Javier Orozco, a service advisor. After explaining to him my situation and vehicle symptoms, he concluded the likely problem was a faulty transmission control module. Javier courteously explained the service department was closing for the day, however, would be reopening first thing in the morning. Although they were fully booked with appointments, he would have a technician look at and address the issue as one became available. If the problem was as he suspected, he assured me I would be on the road continuing with my trip by noon. I spent an unplanned night in El Centro and met with Javier first thing Saturday morning. True to his word, he worked me into the appointment schedule. The problem was in fact diagnosed to be a faulty electronic transmission control module, which was replaced. Also, true to his word, I was on my way to San Diego by noon! I was VERY impressed with the professionalism, courtesy and service provided by Javier and the entire staff I interacted with at Desert Auto Plaza. I was treated as if I was a long time local resident and customer, not as a transient simply passing thru. Based on my experience I would highly recommend this facility for servicing Chevy or GMC vehicles. read more

I found a Truck I liked at Imperial Valley Chevrolet Buick GMC and had called ahead to schedule an appointment. I made the 150-mile drive and test drove the truck, I had been looking for a while and decided to purchase this truck. First let me state that the salesperson Jesus was very accommodating, however even after providing all the information required and being approved the dealership Management went above and beyond to stop me from buying this truck. Even after I had sent a mechanic to inspect the truck the dealership was still going out of it's way to exclude me from buying the truck. If you are not the right color DO NOT GO HERE. In the process I eventually had 1 Manager call to pacify me as I was contacting the salesman numerous times a day for about 10 days straight. How pathetic to have 1 individual trying to make a living and the MANAGEMENT staff acting like _________________________________________________. Keith B. in Homeland CA. read more

I purchased my Buick a month ago and decided to cancel the vehicle service agreement that they sell with Century Service. I sighed my cancellation form and it had been a month and Century still had not yet received the cancellation notice. I went ahead called Century Service and cancelled it directly with them (had I known I would have done that in the first place) and it only took 1 day to process the cancellation. Between the time I sighed the form to cancel I would call and leave messages and no one would return any phone calls. I am very disappointed with the lack of attention they have in helping their customers. But they paid full attention when we were bargaining to purchase my vehicle and wanted my money that's for sure!!!! read more

Minus stars if it were possible. DO NOT WASTE YOUR TIME OR MONEY AT THIS DEALERSHIP--NO INTEGRITY AND HORRIBLE SERVICE. We saw their 2020 used Honda Accord on their website. We test drove the car at their 'sister' dealership in Chula Vista. When we went inside to negotiate the price, when we didn't agree to the published price, they threw the key on the desk and threatened to transport the car to Imperial Valley Chevy immediately-- the manager/ salesman was rude and hostile. We left the dealership. We finally agreed on a price with another salesperson at the imperial valley Chevy, he seemed so much nicer and agreed to deliver the car to our home- but ended up changing the day and the delivery times 3-4 times. We waited all day in a Sunday for the car and some other salesman we never saw before brought the car. We looked the car over and test drove it again- and asked them to get the car washed. As the car was being washed, we signed the papers. We shook hands and left -- after the car had been washed we now saw two deep gashes in the hood- the metal was even showing. The salesman wouldn't return my texts about the damage and I called the manager Arturo who kept talking over me in a loud voice and refused to make this right, This manager even hung up on me. Do not spend your time or money at this horrible store that has no integrity or scruples. read more

For this being the only dealership in the Imperial Valley area that sells and services the Cadillac brand, it is extremely frustrating to have to deal with their unprofessionalism. The customer service in the cashier/information area is terrible (insert example here). The receptionists will talk to you in circles to the point of you, the customer, giving up and walking out. The parts department can't break a large bill? What kind of establishment that has a high volume of customers on a daily basis not have change? Finally, with the exception of Rich in Quicklube and Jose in Service, everyone that works here is extremely unfriendly. Managers are unavailable as they are "out to lunch," and no one can get a hold of them. This place has really gone down hill- especially considering they are under new ownership. Perhaps that's the issue. This is the last time I'm bringing my Cadillac here. read more

I purchased a new vehicle in February during the pandemic. They delivered the vehicle without running boards despite the sticker description saying they would be included. I have spent 4 months trying to get them to install them with no success. Be careful when purchasing a new vehicle from them. read more