I had a wonderful experience from start to finish at Imperial Radiology today, 3/11/26. Quick, easy, friendly staff at check in, short wait in lobby, professional, knowledgeable and friendly staff (Chrissy) as my X-ray technician. Mrs. S. Angulo read more

The front staff is friendly and courteous. They informed me on the appropriate waiting tim and took care of all the paperwork efficiently. The waiting area is clean and large with plenty of seats for everyone to sit comfortably but not all closely together. When my husband had difficulty almost falling, one of the young ladies was immediately there with a wheelchair. This was greatly appreciated. Her ability to recognize a problem and act on it without us asking was a tremendous help. I apologize for not obtaining your name. read more

it's Wednesday April 23, 2025. This place don't do walk in's like they mention. The woman at the front was in a bad mood, that she made as go sit down and wait to be called upon when they would give registration document. but the bad problem with her is that when someone else showed up, they gave them registration documents. She was rude to us. very bad service. We decided to leave and head on to leave and go to the El Centro Region Hospital Radiology Center. Upon arriving there weren't many and they attended us. the El Centro Region Hospital Radiology center was more faster service then this Imperial Radiology, this will be the next place we should go, because the El Centro Region Hospital Radiology center. read more

Office was clean and quick! I waited a total of 15 minutes which included registration. The ultrasound room was clean, quiet, and even had an oil diffuser! My ultrasound tech, Beera, made my appointment very comfortable. She ensured I was okay throughout the process and even showed me my baby! She showed me his feet, hands, profile, and even got a funny picture of him for Halloween. She made the process really enjoyable with her kind, caring personality. Beera was great! read more

Due to mistakes from front desk I have had to wait over an hour the first time to tell me that they had not checked me in, the second time they had no prior medical records they needed for my exam, and the third i showed up only for them to tell me that the Tech had called in sick. Now, I'm here for the 4th time. it's been so frustrating and full of anxiety just to get a mammogram that I really need. Its the worse clinic I ever been. read more

Worst service ever. Told me they couldn't provide service because I had my other child with me. I had my other child with me at Rady's when she had to have an X-ray and it wasn't a problem. Front desk just looked at me like how stupid of me to bring another child. Some people have more than one child. If no one else is allowed they should make that clear before they see you. Only information I was given was that child needed to fast for at least 8 hrs. How hard is it to wrk with people. Be kind and offer solutions, don't just shake your head and stare at me like I'm an idiot. read more

They don't take appointments and there's a big sign saying that people should expect to wait one to two hours to get served. I know American healthcare is profit driven, but this is a ridiculous and a horrible way to treat people. read more

This place is TERRIBLE, especially that male employee who works there.  If you plan to get an x-ray, be prepare to wait outside.  Imperial Radiology do this to their patients in case they have Covid-19, which I understand, however, many of these patients are old and have other health issues that are not contagious.  Imperial Radiology should reserve early morning hours for the elderly people, or schedule appointments.  Making the elderly stand outside or making them wait inside their cars for a "long time" is unacceptable; just wrong! On Wednesday, February 3rd at approximately 1:30 p.m., my 70-year-old mother went in for a chest x-ray, and was told to wait outside.  People who came after her, and were also waiting outside, were being called in before her.  A male employee was the one coming outside calling in patients.  My mother asked him when it would be her turn to go in.  He said soon.  She waited, and waited, and after waiting outside for an hour and a half, she was frustrated.  Again, she asked the male employee why they were taking so long.  He said he didn't know.  She told the male employee to bring back her paperwork because she was leaving.  Of course, she wanted to get her x-ray done, but she was tired, in pain, and disappointed of waiting around.  The male employee went inside and when he came back outside, he didn't even go to her.  She  called him again, and he told her that the employees inside the office couldn't find her paperwork.  I decided to telephone Imperial Radiology to tell them about the situation.  I spoke to Mayra (I believe that was her name), and she said that my mother would be the next patient to be seen.  Mayra was kind and helpful, and if it wasn't for her, I would be leaving one star on this review. The male employee saw my mother again, but never apologized for the inconvenience.  All the interactions that my mother had with him, he was quick with her and treated her like she didn't matter.  Management needs to have a talk with him about his work ethic skills.  He should be written up for such awful customer service skills.  He also needs to educate himself about how to show compassion towards the elderly, and/or the human race in general; he lacks empathy. Furthermore, Imperial Radiology needs to be more coordinated, and organized, so situations like this don't happen again to my mother or anyone else. read more

My visit was Covid safe. The place is ran well. Reception staff was friendly. I had a MRI, and X-Ray. Matt and Christina were my technicians they were very friendly and had great customer service. You could tell they both knew their job and loved it. Because of them I give this a 5 star. read more

horrible service from front desk secretaries. Rude, unfortunately there are few places for this service in the Imperial Valley . I have had to use them more than once and each time it was same attitude. Probably why my Dr. doesn't recommend them either. read more

Now that I have calmed down from my review on 6/1, I would like to leave another one. This is the BEST office around. Not only is the front desk staff, warm, friendly and polite, they truly care about their patients, and behind the scenes people are just as well. I had an appointment and was seen by Kristina, and WOW was she amazing. she is understanding, caring and warm, she is by far my favorite at this office. I am also pleased that my previous concerns were not an issue. read more

I had an appointment and staff was polite and helpful. I waited for no longer than 20 minutes. When I was called in to do my ultrasound their technician, Beera, was very kind and joyful. They put some aromatherapy in the room which really eased with the whole ultrasound procedure. I would definitely recommend Imperial Radiology for whatever xrays you might need! read more

The staff in the office is so professional and very efficient. I had an Xray and an MRI done and it was painless as they made me very comfortable as i was in pain because of my injuries. read more

I went in to Imperial Radiology on 3-4-22 to get some follow-up x-rays for an upcoming appointment with an orthopedic specialist. I saw the x-ray technician, Christina, and she began to position me for the x-rays. I asked her what she was going to do. She told me and I told her there must be a mistake as they were repeat from my first visit from x-rays two weeks earlier. She showed me the order. She strongly suggested that I call or go see the doctor to clarify the order. I did as she suggested. The doctor's staff got the order mixed up and gave me a new order to take back to Imperial Radiology. I had the x-rays done and did not have to wait long to get the CD of the images to take to the doctor. Christina saved me a lot of time and having to delay not only my upcoming appointment with the doctor but unnecessary exposure to X-rays. Thank you very much! read more

I would like to say to the staff, thank you. Staff is very professional and place is very clean. P.Ferrel El Centro Ca read more

Well this is my second visit and I hope it's my last because of the lack of communication between the technicians and the front desk. I showed up for my 12:30 pm appointment at 12:20 pm so I could be in and out. Turns out the technician was at lunch and I didn't get seen till 1:00 pm. No apology until I brought this to the front desk attention. Very inattentive to their clients. Think I'll just drive to Yuma next time. read more

I had an x-ray of my lower back. I first called the office to see if there was any wait and they said for me to come right over. The receptionist was a young man very friendly and professional. I waited just a few minutes to get in for the x-ray. The technician was very helpful and efficient. My x-ray films were provided right away. I had questions about a whole body scan for my mother and they provided all the information I needed and more. A lady who appeared to be the office manager even came out to provide additional clarification on services. Very professional and friendlystaff. Just what that Imperial Valley needs from the medical profession. read more