Where did all these one-star reviewers go, to the MOON?…read moreRadnet Patient for 5+ years and I have nothing but good things to say about all the Coachella Valley centers. Called to confirm my time this morning and the lady who answered gave concise, easy-to-understand information and helpful directions. In Palm Desert today for a barium swallow test. First time to this beautiful facility. Arrived at 1245 for a 1-pm appt. First in line at check in. Insurance and ID Paperwork done in 5 minutes. Was called in for my procedure exactly at 1pm. Was greeted by two techs who explained what the test involved and got me prepped quickly. They were later joined by the radiologist who completed the final imaging. IN and OUT in 25 minutes. Took an extra five 5 minutes to wander the halls and admire the amazing skeletal images that adorned the walls. Waiting room had 20+ patients as I exited the facility. Was happy to have arrived during their sweet spot.-

Edit: I received a private message from this location on Yelp asking if I would want their…read moremanagement to contact me. I said "Absolutely Not." The management cross referenced all my information and called me anyway. Gross violation of privacy. This place is out of control. I cannot believe they would access personal information and make unsolicited contact. I have never felt so violated by an imaging place. My requests for imaging went in on a Friday. I was never contacted and had to call to get the imaging scheduled. When I called to schedule my imaging the scheduler insisted that what my orthopedic had ordered was medically unnecessary. If that sounds like a receptionist playing doctor without a license that's because it is. After getting the request fixed, I arrived an hour early to my appointment. I was told they didn't have time for my appointment at all that day and I would need to call the number that screwed up the first time because their desk wasn't comfortable scheduling the imaging. Again, another receptionist deciding what my doctor had ordered was something they didn't feel like doing. I won't ever go here again.

For approx. 8 years, my son has been a patient at Desert Medical Imaging (DMI) now called Halo…read moreDiagnostics. He is part of their "focal laser ablation" study. Our experience has been one of top-notch quality. ---- Unlike some reviewers here, we don't mind waiting. And--honestly, if you have cancer--goodness just wait to be seen..for pete's sake. Bring a book to read, ear buds to listen to music or whatever--play a game, do a puzzle--text some of your friends/relatives you've been meaning to touch base with.-- Lack of patience is a 'disease' we all must deal with. Things typically go real fast..but so do our minds..and this contributes mightily to this nation having a lot of people suffering with insomnia at night & anger--even rage-- during the day. --BTW: Sadly, our suicide rate is mushrooming as well. NOTE: I subtracted a star because at this point in time, we feel that Halo should have additional locations --at least in California-- where one can get C-T scans, removal of cathethers, etc. If not possible to have another branch of Halo outside of Indian Wells/Palm Springs area, then at least a medical facility that "partners" with Halo. We are traveling from northern california, paying for hotel/food--- financially, this isn't ok.

All staff is very professional even though it's changed to another business name. They are still…read morewonderful. I'm transferring my stuff though into the Eisenhower campus so I'll be doing a lot of my other scans on that campus but this place was really really good and I stopped and picked up my Medical forms and they were very kind about getting them done quickly as I waited in the waiting room maybe 10 minutes

This is not OPEN MRI as the name implies, it is actually Health Scan Imaging. They do have a stand…read moreup MRI. I would also like to add that this is one of the friendliest & most accommodating staff I have run across in the medical industry. Many thanks & kudos!!!

Went to Desert Medical Imaging to redo a previous hip injection that was performed incorrectly…read more Once Dr. Feller finished with the proper procedure, I was amazed at how well my hip felt, many years have passed since it felt so good. The doctor even called me at home the next day to check on me. The office staff here was professional and very caring for my issue and took great care of me from start to finish. Took me on ON TIME too!

Ease of appointments, walk ins available, and no waiting time. The employees are very helpful and…read morefriendly. Offices are very modern and well clean. It's one of the best imaging centers around. They have several locations to serve you. My only complaint is the make is very difficult to review your results. They say the results are on My Chart but make you have to set up an account on a separate web site, log on, and request them to sent the images to you. This delays viewing your images, and they are only available form short time. The process is not necessary. They should just post the images on my chart like it says they do. I gave them four Stars due to this extra step, which is the whole reason you go to them.

The main issue with Eisenhower Imaging Center is to schedule appointment for Imaging. The staff is…read morerude, hangs up on you ALL THE TIME. I spent more than one hour on the phone then before that 27 minutes. They keep you hanging then they hang up on you right after you say your DOB and name. WHY??? WHY IS THE STAFF SO F RUDE??? Very sad because one an appt has been made, the rest is easy. The staff at the Imaging Center is nice whether you go to Rancho Mirage or Palm Springs. It is usually an excellent service and experience. Why does Eisenhower allow the staff at the scheduling dept to be so unprofessional and rude?

So nice and professional... Made the experience pleasant and painless... I highly recommend...read more

Took over half an hour to make a non appointment. Was told someone from interventional would be…read morecalling me to make an appointment in 3-5 business days. Then I got a text and email from Radnet telling me to call for an appointment which I did the day after I spoke to DAI. I didn't know what it was for and there wasn't anything in my portal. Turns out that it was to make an appointment for the procedure. It's 10/20, I'm in such pain that I'm getting an injection in my hip (was asked if I'm in pain by the appt maker...DUH) but can't get an appointment until 11/5. I've already been through 2 courses of steroids so the injection is kinda of the last thing I can do. Now I'll have to go back to the doctor to get pain meds to last me until then.

fantastic office! Everything was super clean the staff was friendly and helpful. Special shout out…read moreto Hannah my image specialist whose humor and cheerful professionalism was very important in helping calm my anxiety. I thank you Sonotec Imaging!!

Ultra Sound techs were professional, explained what they were doing thru the procedure. The place…read morewas clean. I'd recommend them.

fast, professional, clean…read more I was able to be seen here for a worker comp injury and for a personal problem. Staff members are very nice; providers are professional and knowledgeable. Exactly what I needed.

When Carbon Health first opened, I was excited by the idea of an urgent care where you could…read moreactually make an appointment. It seemed like a great alternative to sitting in a waiting room for hours or trying to time your visit to Eisenhower Urgent Care during a slower period. Unfortunately, the experience has gone steadily downhill since my first visit. The bedside manner of many of the NPs and PAs is disappointing. You get about five minutes of their time, and it often feels like they aren't interested in truly listening to your concerns. Instead, they seem eager to fit you into a predetermined diagnosis. If you don't present with one specific symptom, they quickly dismiss the possibility of what you think might be wrong--even though people can experience the same illness in very different ways. The medical assistants haven't been much better in my experience. During my most recent visit, the MA smelled strongly of cigarette smoke and barely spoke to me. I'll never understand why some people choose careers that require working closely with patients when they seem to have little interest in interacting with people. Unfortunately, this hasn't been limited to just one office. The La Quinta location has been just as disappointing. Across both locations, the staff often come across as though they'd rather be anywhere else than at work. Trust me--we don't want to be there either. Patients aren't visiting urgent care for fun; we're there because we're sick, worried, or uncomfortable. The least we can expect is to be listened to and treated with a basic level of care and empathy. If you have a choice, I would recommend Eisenhower Urgent Care instead. In my experience, their staff takes the time to listen, treat patients with respect, and make sure concerns aren't simply brushed aside.

Halo diagnostics was extremely efficient and considerate. They made my appointment so easy by…read morekeeping me well informed , being very thorough and on time. Even before my appointment Mohamed made sure I had the correct paperwork emailed to me, at my request , so I could fill it out at home and not have to come in as early. Melinda was extremely kind and kept me apprised of exactly what was going on each step of the procedure. Dr. Hancock was also very informative , as the procedure progressed which made it so much easier for me. Lisa was great at letting me know exactly what was happening. Everyone couldn't have been nicer or more helpful which made the experience so much better than it could have been. I Highly recommend this facility.

I'm headed there on Monday for full MRI with contrast hoping they'll fit me in. I have severe pain…read morein my Swollen armpit going on the fourth year undiagnosed until I met up with Dr. Stephanie Yao Something is terribly wrong in my armpit artery . . .

Went in for an ultrasound with Carmita and she was so nice and friendly. Very professional and calm…read moreatmosphere. Highly recommend! Thank you.

Beyond dirty Beyond rude…read moreBeyond incompetent The name is mis-given, not a place of angelic presence whatsoever. It is one thing to pay $1,275.00 for a full body MRI in a closed tube for one hour, but to be tortured from point of entry to a place so dirty, it boggles the mind how the 'grimy' front door remains open to the public! Words cannot express the painful experience of being 'attacked' by three staff personnel and having to call my spouse for support. Upon reading some prior complaints, it appears I wasn't alone. My only saving grace is that I walked... flew... out of there before suffering further distress. Not even a professional call-back from the office manager apologizing for this unexpected nightmare.