I want to give a big thank you to Vincent and everyone at John Nugent and Son for the outstanding…read moreservice during our annual A/C maintenance checkup. We own several rental properties, and we trust John Nugent and Son with all of our heating and cooling maintenance because they are always reliable, professional, and incredibly helpful. Scheduling maintenance isn't always easy since most of our tenants work Monday through Friday, 8:00 a.m. to 5:00 p.m. They can usually only leave work a few hours early on Fridays and often aren't home until after 1:00 p.m. Even though the normal afternoon appointment window is 12:00-4:00 p.m., Vincent went out of his way to accommodate our scheduling needs and worked with us to make everything as convenient as possible for our tenants. That level of flexibility and customer service makes a huge difference when managing multiple properties. We truly appreciate Vincent's professionalism, responsiveness, and willingness to help. Thank you to Vincent and the entire team at John Nugent and Son for consistently providing excellent service. We highly recommend them!

Hiring this company to re-do our residential outlets and add outlets in the basement was a very bad…read moremistake. Small little jobs they are OK. Anything that needs more than that-- they did a terrible job!!! Today I realized they should have installed a GFI outlet so that I could install a corded garbage disposal. They did not (in fact ALL of their GFI outlets had to be looked at twice, and it took them three or four attempts to get our dual switches properly configured.) I did not whis review, I ant to write this review, really, really wanted to give them every benefit of the doubt, but they even argued with the drywall people and refused to do some of the work downstairs. I still have a "naked" outlet in the basement hallway I guess they just did not feel like they had to finish. Pitiful quality control, poor oversight of work. Managers are only bean counters. Supervising electricians need supervision themselves. I think all these guys have ADHD and just don't pay attention at the end of the job - because they never scheduled for delays. There was also an issue with the Code Inspections, and this was one of the main reasons we hired John Nugent and Sons. Original estimator/electrician did not want to estimate the job with new code standard built in -- even though he knew the new code requirements would be legally required at the time of insection. He counted on insector giving them a pass on it. Don't use these guys for any remodeling work. They are OK with "discrete" limited jobs that might go to a day or so. Did good with outdoor lights. Don't use them for complicated jobs. At least they speak English and were always polite to us. One guy might clean up but the others won't unless reminded/you complain about it. Always seem rushed. (I expected more from these people.)

This team was so easy to work with! I called them on a Tuesday for a standard dryer vent cleaning…read moreand they were able to come at 8AM Thursday. My mom works for a dryer vent company in another location, so I know what to look for in a high quality cleaning company versus one that says they clean vents but don't actually clean the dryer vent. MAC Master did everything I expected, and they were professional and friendly. Their prices are also very reasonable for the quality of service they provide. I highly recommend them!

RESPONSE TO BUSINESS: The second cleaning was done Sept. 2021 so it's been 14ish months since you…read morewere here. I based my second review on two things: 1. I was informed that dryer vents should be cleaned every 2-3 years, and 2. You did clog the vent the first time you were here and I did call and pay a dryer technician unnecessarily only to find out my vent was clogged. You had to come back a second time to try to clean it again, which I appreciate. If you read my reviews, they don't speak negatively of your business. In my first review, I stated that people should hire you and I suggested that if they do, they should do a walkthrough since some of my vents were missed. At that point, if I didn't like your company, I wouldn't have hired you a second time. With regard to the second cleaning, again, my review isn't negative, I'm stating my experience. If you remember, when you returned after learning about the clog, you came here and stated that builders shouldn't put these grates on the exhaust vents. You were basically suggesting it's the builders fault for the clog and there's little you can do about it. Whether that's true or not, the grates are what they are and they need cleaning. If your company doesn't go on roofs to clean them, then I believe it makes sense for somone with an exhaust vent on their roof to hire someone that does go on roofs to clean them. My 3-star rating is based on: 1. that vents were missed the first time I used your service, and 2. that my dryer exhaust vent was immediately clogged the second time I used your service. What rating do you suggest for that? ------------------------------------------------------------------------------------------ I used MAC Master again after I moved. They came in and cleaned the HVAC unit and the dryer vent. The next day, my dryer stopped drying. Since I had just had the vent cleaned, it had to be the dryer. I called a dryer technician to come check it out. Turns out, that the dryer vent was clogged. I called MAC Master to tell them of the issue. They came out again and mentioned that builders usually put a grate on the exhaust vent of dryers so that animals don't go into them, however, mine is on the roof and they don't go on roofs. They went into my attic and punched a hole in my dryer vent and tried to clean it from there. About a year later, my dryer isn't drying again. This time I used the trick the dryer tech showed me to see if it's the vent. The trick is to run the dryer with the dryer door open (you have to hold the door closed switch so it runs while the door is open) and hold a paper towel over the lint exhaust vent (with the lint filter removed). By doing this, you can see if the vent is trying to suck in the paper towel (make sure you don't lose that paper towel in there!). There was zero suction, so my vent was clogged again. I'm not surprised considering it was not cleaned and the grate probably had a few unclogged holes for air flow this whole time. I had to hire another HVAC cleaning company that does go on roofs to come and clean the dryer vent again. This should not need to be done yearly if it's cleaned properly. So after paying MAC Master for the cleaning, I wasted money on a dryer technician, and then had to pay another HVAC company for a full dryer vent cleaning to make sure the grate was cleaned. I've attached a picture of the grate. My suggestion is that If you have a dryer venting out of your roof, hire a company that will go on your roof to do a full cleaning.

Meade are always very polite and responsive. I'm so glad to have them available to us as you get an…read moreactual human on the phone and a local one, rather than someone in a far away call center. We had them here today to check out a noise from our air handler and found out an animal had gotten in and been pretty much pulverized. Mason was a huge help in dealing with the issue and providing advice around a couple other areas of a concern related to our unit. I am truly grateful for his help in the responsiveness of the Meade team! We will be using them for a long time. I highly recommend them!

My AC broke during our extreme heat. I called this afternoon for a diagnostic appt. They were…read moreable to send someone out 2 hours later. I had asked another company to diagnose the problem and they said that they tried to fix it but it would not cool and I needed a whole new system. Mason came out and carefully diagnosed the problem, offered a solution and then fixed the outside unit. We trust Mason and his careful attention to detail. We look forward to him and his coworkers taking care of our HVAC system as long as they can keep it going. We are so grateful to have a house that is cooling off. We will definitely be asking for their support and assistance for regular maintenance and for any additional HVAC needs. My husband and I are super impressed with Mason and Meade's Heating and Air.

This business was the first to respond to me and were very helpful and accommodating. We went with…read moresomeone else since we needed it done asap but I will definitely consider working with them in the future. Thank you!

I hired All About Landscaping to complete a tree trimming and landscaping project. Of the many…read morequotes I received, they offered the most competitive pricing for the total project and communicated well to make sure the scope of work was accurate and when to expect them to complete the job. They arrived with a good size team slightly early and worked efficiently to complete the job in one day as planned. They took care to trim the trees without causing damage to my yards and cleaned all the debris along with completing a full spring cleanup and mulch installation for all my garden beds. I highly recommend them for all your tree and landscaping needs. Thanks!

We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

My entire experience with MoldGone was first rate, in line with all the other reviews. I submitted…read morea request online and heard back from several companies, including MoldGone. After reviewing the ratings, MoldGone was the clear choice. I spoke with Kevin who scheduled a visit within days of my request. He tested for mold, explained the various remediation options, with very reasonable pricing. Kevin was professional and knowledgeable, and instilled great confidence. If you have any concerns about mold, call MoldGone. You won't regret it.

Arrived on time, was cordial, took the time to explain everything to me and made very good…read morerecommendations

Fantastic professional service. Fast - was here within an hour of me calling. Checked the A/C,…read morenothing wrong with it except age. Working within all nominal ranges, and as ready as it can be for this blast of hot weather coming in. So much better than the other guys who were always trying to upsell me on products and services. Reuben - the technician - didn't try to sell me anything I don't need.

Did a great job repaving my driveway. Had an asphalt paving expert look at it and he said as much…read more With that said they were not going to cut certain parts of the driveway that would have looked sloppy if they hadn't. However since I asked they did. So if you know exactly what you want you should make that explicit. Otherwise they did a solid job.

The estimator Pete was super fast and gave us options on the length of access road to re-pave…read more Keith and team arrived when they said they would, used a Bobcat to tear up weakened areas of the access road, and filled in the divots in the first pass. Then a clean 2.5-inch top layer applied. Great attention to detail and edging. It's practically a work of art! The price was extremely good, for a 200-ft run.