Very professional, prompt and has excellent customer service. He has serviced ChulaVista and San…read moreDiego for quite some time. He's always consistent and values his customers

Mr. Gilberto is very special with his customers. Twenty years ago, he would pick me up from the…read moreChula Vista trolley station to take me just one block from my apartment, simply because I was afraid to walk alone at night. This was when I was practically living alone because my husband was overseas in the Navy. Back then, there were no social media, and I've been reminiscing about this recently, so here I am leaving you a well deserved review. I want to express my gratitude for being such a good person! He deserves all the best and the greatest success! Greetings from Miami, FL. Carolina :) Sr. Gilberto es muy especial con sus clientes. Hace 20 anos me recogias de la estacion del trolley de Chula Vista para llevarme a una cuandra de mi apt. solo porque me daba miedo caminar sola en la noche esto mientras vivia sola practicamente pq mi esposo estaba en el Navy overseas. En ese tiempo no habia redes sociales y en estos dias lo estaba recordando y aqui estoy dejandole su muy merecido review. Quiero darle mi agradeciento por ser tan buena persona! Se merece los mejores de los exitos! Saludos desde Miami, FL Carolina :)

The worst customer service to 1. help loading their gift cards. So bad that I returned them to…read moreCostco for a full refund.? 2, I had a credit tonite up but they could not get my flight number arrival date correct, Even after sending them a screen shot of the flight details, they had my reservation. pick up date at the airport one day early. And that would be an extra fee for their mistake. They are completely irresponsible and incompetent. They could not lift a finger to contact me by phone, except over text. Uber, you are fired.

I broke my arm. Requested a ride to hospital. /rude, dismissive woman drove me to Inland…read more Uber...you can do better than this! No help getting into or out of car. No conversation. Plus she didn't know where the hospital was.

Scam they will overcharged you by 100% remember to ask a few taxis before getting in oneread more

I started researching cab companies before arriving in San Diego, because I needed a reliable ride…read moreback from my event to the airport. My first call was to Yellow Cab. I asked the dispatcher if she could give me a fixed rate or minimally a quote: She wouldn't. For me, a woman coming from out of town, it did not give me the assurance I needed that, things would go well, if I couldn't be given the courtesy of a fixed rate or minimally, a quote up front. That lack of transparency was a big red flag. I crossed them off my list. I then called Coastal Cab and spoke with Adam, the dispatcher. I asked him for a fixed rate and he said, "Of course," and guaranteed the ride would cost $50 from the Del Cerro neighborhood to the airport. I made the reservation and called about 30 minutes before my pick-up time, just to ensure I was on their list for a ride at that time and he assured me I was and the driver showed up exactly at the requested time. The cab (a Prius) was clean and the driver (Jamal) was friendly, a good listener and most importantly, reliable and safe. It seems to me that it's rare these days to have such an experience of competence and ease with making arrangements with a new business, but Adam and Jamal made things seamless for me. I will absolutely call Coastal Cab in the future, next time I'm in San Diego and need a lift.

I needed a ride to the Rady Shell for the San Diego Smooth Jazz Festival on Saturday where I was…read moremeeting friends, but also needed wheelchair assistance. As an older woman, I didn't feel comfortable with a ride share, so I Googled taxis and found great reviews for Coastal Cab. I called them, and they had a driver to my home in less than 30 minutes. The car was extremely clean, and the driver, Abdi, was very professional and friendly. He put my wheelchair in his trunk, safely drove me to my destination and set up my wheelchair upon arrival. It was such a great experience, that I called them back the next day to take me back to the festival at the Rady Shell.

November 7th, over two months after the service we continue deal with this horrible experience…read more While we were looking for transportation, we went with this company based on the reviews. This is why we decided to share our honest experience. Of house, I honestly wish this never happens to anyone else. The owner claims I was refunded for the services, this is a lie, as of today, we've only been reimbursed $126 out of $1027.84 that we got charged. When we booked the service on May 31st, the quote provided was $681.40 Our travel was for a work event in Valle de Guadalupe. We were 3 women traveling there for the first time. Sept 2nd: At 5am we were picked in chulavista by an old black sub with dents in the outset, worn out seats, the leather had some cuts. . The driver, Johnny, was very unprofessional and loud. We asked him several times for quiet time since it was 5am but he kept being loud and talked about violence and home abuse. The travel time to our destination was between 75min-90 min. It took 3hrs! Double the time because he took us to a different place and went through the same caseta/ paying port 3 times. He refused to follow our directions and continue to drive opposite of what our google maps i ndicated, he was reckless and almost lost control of the car a couple of times in the curves. He finally accepted to follow our directions and we made it to the destination at 8am. We were concerned and scared. Shorty after we arrived, I got a call from All Access apologizing for the bad driver and they said ( without us asking) that they were going to send us another driver and car. In all honesty, I though the company was going to offer a partial reimbursement for the terrible service and horrible experience AND because we were left without the service 6hrs,To my surprise, we got charged an additional $472.44. I called the company immediately and they said that the charge was because I was not charged enough. I told them that the agreed price was $681.40 and the owner said that it was only a deposit. I told him I had paid in full and sent a copy of the invoice. We were afraid to be left there without transport. The second driver arrived close to 2pm. We were left without a driver and car for 6hrs!!! Octavio was very profesional and apologetic for our first driver. He arrived in a clean Mercedes van. We asked us to take us back to chulavista. During our drive back he offered to stop at a taco shop, we initially said no but he insisted because he felt bad we hadn't Eaten anything since 5am. We each had 3 tacos & 1 water. We offered to pay for his tacos too but he said it was taken care of by the company. The owner claims we were taken to a local restaurant and the bill was $90. Lie, we ate Tacos in TJ. When we arrived to chulavista, we tip Octavio 15% (in cash) of the original invoice. I tried calling the company several times to fix the extra charge. They had never replied or called back. I had no option but to ask my bank for help for the additional charge made without my approval or knowledge before it went through. -October 27th, I got charged again the full $472.44 for the reversal claim. The bank said that All Access claimed the charges were for two separate bookings. This is a lie. We only had one booking with them that included our Round trip from chulavista to cuatro cuartos and back. I tried calling All access again but it is clear to me that the owner has no intentions of solving this. At the end, the only thing list is money, it could have been so much worse due to the reckless driving of the first driver that almost got it into accidents a couple of times.

Really happy w/ this transportation service!!! Highly recommend to others! John is easy to work w/…read moreto get trips booked. He responds quickly and is professional. We have used the service twice now to go from SD to Ensenada as well as SD to Valle and both times it has been a seamless and very enjoyable trip!! I don't know that I would travel to Mexico any other way. We have had 2 different drivers, Octavio and Abel. Both of these drivers are excellent! They are personable, helpful, and go out of their way to make the trip awesome. They have good local recommendations and most recently on our trip back to SD, went out of their way to show us some great stops in TJ prior to crossing. The drivers really help make the trip fun and safe. Had we driven ourselves, we would have delays at the boarder, get in the wrong line, and not be privy to the local hot spots. Cars are nice SUV's that are clean, comfortable, and usually have a cold beverage waiting for us. Can't wait to book again. Thanks John, Octavio and Abel !

Called for a taxi, was told to text my address. Sent the text. Told a cab would arrive in twenty…read moreminutes. Waited thirty five minutes, called back. Told that he never received my text. When I asked if he could be here in twenty minutes, he told me he was too far away and to call someone else. Stay Classy Valencia Taxi, I would have saved time walking.

From the owner: Fast and reliable Taxi Cab Service in Chula Vista, CAread more