Shawn picked us up on time, and was waiting for us to get back. Will definitely use again!read more

I looked for a shuttle service to the airport for 8 of us and Shawn's company popped up with good…read morereviews. I gave Shawn a call to inquire about pricing and his price couldn't be beat. He was very communicative with pick up and flexible with time as well. Due to the gov shut down I had asked Shawn to pick us up an hour earlier and he was flexible with that. Definitely would recommend his services to anyone! He told me he would pick up at 0745 and he arrived even earlier than that! Just as his company says "On Time" he definitely is on time

The drivers are always on time. The cars are immaculate. They easily accommodate situations like…read morewhen I picked up a ninety year old at the airport to help get home at midnight, they accommodated that. Their driving is smooth on time. I wouldn't leave the house any other way without my vehicle.

They really live up to their name. I was on time for my flight and my ride from Murrieta to the…read moreSan Diego airport was excellent. the car was spotless and very comfortable, my driver helped me with my luggage and made sure I was safe and in the right area. I sincerely recommend this company. I will be using them for my return trip back to Murrieta.

Honestly, everything was amazing. The whole experience with Black Continental was smooth from start…read moreto finish. The car was super clean and comfortable, and the driver was right on time professional, friendly, and easy to talk to. He also knew some great spots around San Diego to check out, which made the ride even better. You can tell they really take pride in what they do. I'll definitely be booking with them again a when I'm in San Diego highly recommend if you want an stress-free ride and some local insight too.

From the owner: At Black Continental, we’re all about making your transportation easy, comfortable, and…read morestress-free. Whether you’re heading to the airport, celebrating a big event, or just need a private ride across town, we’ve got you covered. Our fleet includes everything from sleek sedans to roomy Sprinters, and more so whether you’re traveling solo or with a group, we can match you with the perfect ride. Every trip with us is designed around you, your schedule, your plans, and your style. A Ride for Every Occasion: Big group? Small party? Just you? We have the right vehicle ready to go. • Personal Touch: We don’t believe in one-size-fits-all service. Every trip is tailored to fit your day, not ours. • Professional, Friendly Drivers: Our team is made up of experienced pros who know the roads and know how to make you feel welcome and relaxed. • Details Matter: Clean vehicles, on-time arrivals, and a smooth ride — it’s the little things that make a big difference. • Flexible and Ready: Need a quick pickup? Planning a full-day wine tour? We’re built to flex around what you need, when you need it. • Trusted for Life’s Big Moments: From weddings to airport drop-offs, people count on us because we make sure their rides go right, every time.

I have been meaning to leave a review for a while, but didn't have a chance until now. Sorry about…read morethat because they deserve to get recognized for what great service they provide. Initially, I used for a large group executive Mercedes transfer vehicle for several hours. Everything was very well thought out, punctual, and kind service. They are even willing to extend and give quotes for extensions if needed even though it was unexpected. I appreciate that. Vehicle was top notch, clean, and had waters. Driver always easily available when needed and ready to go and very good with communication. Then started to use for airport drop off. Very lux service. Picked up with a Escalade always very clean and shiny in and out, driver always dressed up in a suit and tie (nice touch), and they help you with all your luggage on and off. Waters waiting for you after a long trip. Recently, had come back and was at a layover and forgot to set up a pick up and called Mike. He was able to arrange a pick up within hours. I really appreciate it bc after traveling for 24 hrs all you want to worry about is to go to sleep and this was one less thing off my plate to think about. So, thank you 5 Star Transportation Services for all you do! And yes, I highly recommend them. You can't go wrong. I will continue working with them. I have them as my contact on my phone now!

Excellent and easy booking process. Most competitive rate. Well documented contracts. Well spoken,…read morepolite, on time drivers with very safe driving capabilities. Ride was stylish, we hired a 24 seater for a lqrge group commute to LAX. Great stress free experience:

We highly, highly recommend John at A Big Van. He recently did a round-trip airport shuttle for six…read moreof us, with seven pieces of large luggage. He was on time, stayed in communication, and drove safely. Two of our passengers were youngsters who needed boosters seats and John provided them!

John was great! Communicative, confirmed the night before, showed up early and helped us with our…read morebags. It's hard to find a ride for a big family and John offered us an affordable safe option that I appreciate so much!

Two gentlemen by the name of Francisco helped upon arrival. We had our hands full with our daughter…read moreso Francisco S. helped us unload. The other Francisco kindly helped me figure out where to park. Shuttles ran 5 to 10 minutes and were in good clean working condition. On the way back we met the sweet driver Patty who was amazing with everyone. We also were greeted upon arrival and on our departure by their manager Richard who was awesome. Plenty of parking indoor. Seating area available while waiting for the Shuttle seating is available but limited. Their desk / lobby area was clean well kept. They offer cold / room temp water bottles, coffee and hot coco machine as well as teas available for those who don't like coffee. Our car was safe while we went on a cruise. Look forward to using them in the future. Full disclosure i had an issue with a driver, martin H but i did address it with Richard who was very attentive and addressed the issue immediately.

In late August I made a reservation to park at Aladdin Parking at San Diego airport for the period…read more30 Sept through 4 Oct. I made the reservation through Way.com. 2 days before my trip I received an email from Way.com telling me they have moved my parking to the Laurel Travel. Huh? I didn't know these two parking garages had any connection. The Aladdin is much nicer and their shuttle goes to the airport often, every 15 minutes I believe. The Laurel's shuttle does not go as often and is in terrible condition. I called Way.com and told them I did not want to be changed to the Laurel. After 10 minutes on hold the agent came back on saying I had been switched back to Aladdin and I should have a new confirmation email. I did. A few days later when I tried to enter the Aladdin garage with my new QR code, the gate would not open. So I pulled a ticket and parked. When I returned from my trip I attempted to again scan the QR code I was given. No luck, so I had to use a credit card to exit. Back home, I called Way.com and explained everything that happened. Between getting the receipt sent and gaining approvals was another 30 minutes on the phone. I finally got the refund, well most of it. My refund was for $114.50 but was charged $115.00 at the exit. Where's the 50 cents? For some odd reason it was put in a Waybucks account that was created for me. 50 cents is not worth arguing about but I'll mention it here. My biggest beef is that Way.com caused this by unilaterally switching me to a different location without asking me, they just did it.

I wound up not needing the limo but I have to say they were on top of things. Kind and…read moreunderstanding. Great customer service. Appreciated their communications.

This whole experience with BTS Limo was nothing short of amazing. Benn the CEO and our driver, it…read morewas so tentative, caring, and understanding during this difficult time. He took care of myself and my family with such delicate and care I will be forever grateful for this experience. I will be for sure booking my services again, as he was just an amazing driver, very observant over the road, and ensure that we got to where we needed to be safely and soundly, but most importantly timely.

Take my advice On Time Tax Van Service. Never let your customer go to voice mail. Always answer…read moreyour phone. I went on to the next service. You lost a potential customer.

I called this company to find out the cost to take me about 35 min out. After speaking with one of…read moretheir employees and finding out cost, I ended up not riding but the owner of the company called me back to see how he could help the situation. He was very polite and offered to help in any way he could. He even offered to take me to the airport when it was time for me to leave the city. I appreciate Mr. Mayer for being professional and reaching out to me. He is very concerned about making sure that customers have the best experience possible!

Flying into San Diego and not needing a rental car but needing transportation to and from my hotel…read morehas always been a bit stressful for me, especially the return trip to the airport. Everyone needs a service they can count on and for me that is AK Cab! I found his great reviews on Yelp and made the initial contact about 10 days before my trip. He responded quickly and walked me through the steps for the airport pickup and the return. Reservations made... Easy peasy. The rides themselves were a joy. We chatted and laughed... Just wonderful all the way around. I'll be keeping AK's number in my phone for the future.

Very smooth trip to airport. He showed up early and was very pleasant. Such an improvement on our…read morelast attempt to use Yellow Cab!