I rented a car for a day on 9/21/17. Did it on line. I…read morecannot say enough positive things about this particular venue. From the phone calls to the pick up, the check out and check in it was a very quick, pleasant and painless experience. I have lost the names of the 3 young ladies that made my rental experience delightful, but you know who you are. Thank you so much!

My car rental experience at this location has only begun, but I feel compelled to let other users…read moreknow that this location is small and grossly understaffed. I arrived to pick up a vehicle on a Saturday morning in September. Only a single staff member running around handling new reservations returns, modifications - even cleaning the vehicles!. There is a line of 6 other clients and now they are arranging a shuttle to their other Little Italy location so customers can "maybe" get their vehicles faster. This is a non-holiday weekend, so why the terrible staffing? No explanation given. The lone employee is doing his absolute best - no fault - but who is the manager responsible for staffing? Look out if you are depending on this location for an on-time, hassle free vehicle rental.

I rented the Ferrari for my boyfriend for his birthday- we had a fabulous time and everyone at…read moreVeloce was wonderful to work with. I would recomend it to anyone for a gift to a friend or significant other who loves cars. Compared to many other places I looked it, it was the best price and the service was great. Car was in awesome condition. We had a wonderful time!

From the owner: Veloce Motors specializes in exotic and classic car rentals. We operate on site at the Hotel Del…read moreCoronado. All vehicles can be rented hourly or daily. Please check out our website for details www.veloce-motors.com

Easiest car rental ever!!!!…read more Picking up was easy, went to counter, checked in, went to car area, picked car, drove off. Dropping off was easier, drove in, parked, got out, nice person met me and gave a receipt. What else can be this easy for a car rental - none compared so far. The entire staff was totally nice to me. Will be back again soon. Oh, and I found out for frequent use it can be even easier with registering on line. - now that will be great.

I feel so sorry for Uber/Lyft drivers that are forced to rent through these people. They are the…read moreabsolute worst and treat drivers like cattle. THEN they try to bamboozle you. I visited the Lyft side first by making an appt. No one was there when I went for an appt. I went to the Uber side & complained, and they sent someone. Prices turned out to be $100 higher than Uber for NOT a Tesla. Decided to try Uber the next day. Uber appointment was for 11 AM and I checked in at 11 AM. I went to sit in one of the inside chairs by the window. One of the Hertz people just yelled "Outside!" Like I was a dog who had gotten on the couch. Sheesh. There were about 20 people waiting for cars. There were not even close to 20 places to sit. So I STOOD most of the time. My 11 AM appt was honored at 3:00! That entire time I couldn't leave to get something to eat, etc, because I had no idea where I was in line. I actually got a sunburn waiting in line because it was very windy and the only way to not freeze was to stand in the sun. I finally got the car and it was filthy outside, but clean inside. It had no windshield washer fluid, and cruise control was broken. I spent three hours on tech support trying to see if Tesla could help. But Tesla could not talk to me unless Hertz authorized it, and Hertz would/could not do that. After three hours I was told Autopilot (Cruise Control) is disabled on all Tesla rentals (it's not). They told me to visit the rental facility. GREAT. I did, and they told me that some work and some don't. I objected and he said, "We can't be responsible for everything working on the car." He said if I wanted to swap cars, you have to return the car, wait 48 hours, then pick up another. Finally, it took me three hours to return it. And charged me a $75 cleaning fee for dirt in the car that a simple vacuum would address. I reviewed my contract, and cleaning fee only applies if you smoke. Swindlers! Hertz corporate reversed the charge. I think these jerks think they are dealing w/people who have no other choice. There is no other place to rent cars for Uber. So they treat you like animals and don't have to give good customer service.

If you're visiting you should do a golf cart rental! Fun to see all the houses, shops, & downtown…read more Best part? Dog friendly, she had so much fun!

Omg so fun! Great service. Super easy to operate and a very fun and convenient way to explore the…read moreisland. My kids loved it.

Our car was waiting as expected but after we drove off we noticed something damaged with the car so…read morewe returned it later that day. Our next luxury vehicle was a fancy awesome car but we could not stand many of the features and especially the navigation system which was had some glitches! So off we go back to exchange it for our third car! Problem solved and fingers crossed. I hope in the future more detailed care is given and some quality control so we don't have to spend our vacation returning vehicles. Agents and return car staff were super accommodating and sweet. Thank you Jesus for a safe trip!

Truly awful location. TLDR No cars, Didn't acknowledge my status, cars parked in wrong locations,…read moreand terrible internal communication. For context I am presidents circle and have been for years. 1. Only 3 cars in gold / president circle 2. I grab the only SUV clearly in president circle 3. Go to check out and am told it's reserved and that I can't take any cars in presidents circle 4. Go to the office and find out that's not true so I go to the next car (no keys) 5. Go to final car 6. Back to checkout (also reserved wtf) 7. Find an attendant and say "give me a car" 8. Get a car and leave after 30 min of this back and forth nonsense because people parked in the wrong spots and could t communicate internally. 9. Get to hotel and realized I left water bottle in one of my first 2 cars :( 10. Call hertz and told to check automated website in the next 30 days 11. ::rage write yelp review::

Great service from all and I had a few to choose from even though there are not many vehicles…read morestocked. what a great location and some days they have sale rates. Inside the Hyatt, which is beautiful, but very easy to access too.

This location is in the lobby of the Manchester Grand Hyatt in downtown San Diego right next to…read moreSeaport Village. Parking is in the paid lot controlled by the hotel. If renting a car from here and staying at the hotel, then you will be charged the daily parking fee. The pick up and drop off is on the 6th floor of the garage. The two ladies that were manning the desk on our visit were very nice and helpful. However, only one person is on duty at a time and they can get very busy with a long line and wait times. The main problem on our visit was that we booked our reservation in advance, but the company did not do proper inventory management and had no car for us at our pick up time. They had to get a car from another near by Enterprise location. We check the map and the location is about 10 min from the hotel and we were told there would be about a 15 min wait, but we had to wait with several other customers for about an hour. Including the half hour line wait, we think it took 1.5-2 hrs to get our reserved vehicle. That is probably the all time worst wait time to get a rental car since we were kids getting one with our parents. So while the location is super convenient if staying at the hotel and the personal are friendly and helpful, the understaffing and lack of inventory management at this location are deplorable. If possible would recommend getting your car from the airport or another offsite location and just pay the parking fees here that you will have to pay anyway. Only use the onsite location in the lobby if you were not planning on getting a car and needed one at the last minute like we did. And plan to potentially wait even if you have a reservation that you made in advance.

Five stars for an amazing kayaking trip! We got lucky with a private tour, and our guide Shane was…read morefantastic--super nice, very knowledgeable, and packed with fun facts. "Going farther than anyone else" was a blast. Highly recommended!

We had the most amazing experience with Seaforth boat rentals. We purchased a sunset sail tour for…read morea vow renewal and it was amazing! We selected the midsize and it was perfect! We got the most amazing photos and Captain Jim (James) comes highly recommended! He was so fun and personable; we all had a great time! Definitely recommend the whole experience.

I had reserved a convertible for our San Diego trip and chose Alamo, and it ended up being a good…read moredecision. Unfortunately, the car rental center is not inside the main terminal, so you do have to take a shuttle to the rental car area, which is about a 10-minute ride. When we landed, there was a long line, and it took us about 10-15 minutes to make the queue for the shuttle. Once we got to the rental car center, customer service was great. We had already checked in online and had our own insurance, so the process was pretty smooth. The customer service rep was really nice and even cracked some funny jokes. A few minutes later, we were in our car a white Mustang convertible in great shape and very clean. The only thing I wish they had done was give us a quick demo on how to close and lock the top, because we couldn't figure it out at first and had to watch a YouTube tutorial. Returning the vehicle was a breeze, and I got an email receipt within minutes. Overall, a smooth rental experience and a good choice for our San Diego trip!

I have never rented a car from this place before, ever, but every time I try to rent one, they…read moreclaim that I am on a "Do Not Rent" / DNR list. It is so frustrating because Costco Travel packages include an Alamo Rental Car. So I can never get the rental car in the package; which is just dumb. They say that there is a past rental agreement, in MY (very specific) name, from 26 years ago in which the rented vehicle was returned 2 days late. They say that the rental fees were paid but the DNR is in my name. So if the fees were paid, and the vehicle was returned, why is there a DNR in my name? They cannot explain. This makes no sense. When I asked them more details, they cannot give them to me, saying that the details and rental information are not available. It's a mystery and very dumb. Nevertheless, I am happy renting with other companies and not this one. They are super disrespectful whenever I try to rent from them and they cannot clear whatever the so-called DNR is in my name. No thank you Alamo.

Fabulous service! Thank you for helping the Sun and Sea Festival succeed!…read moreRuss is an utter joy to do delivery with. This was easy as pie through entire transaction. We will be using you again!

Rec rentals provided excellent customer service. We rent golf carts for our yearly trip to campland…read moreand this is the first year we used Rec Rentals. They will always get my business for all my future trips as they exceeded my expectations. It is hard to find a company that makes you feel Appreciated and Rec Rentals is that company.