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    Impact Insurance Restoration

    4.0 (4 reviews)

    Services - Impact Insurance Restoration

    Damage restoration

    Impact Insurance Restoration Damage Restoration Photos

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    1 year ago

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    4 years ago

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    7 years ago

    Excellent Service, professional, courteous, clean, prompt and knowledgeable. Will always use this company for any repairs.

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    5 years ago

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    First Serve Cleaning and Restoration - Carpet/Upholstery/Tile Cleaning; Rug Cleaning; 24/7 Water Damage Emergencies
 
 Call us today! 317-247-0933

    First Serve Cleaning and Restoration

    (6 reviews)

    These two guys from first serve, Austin and Corbin, did in about 30 minutes what four of us…read morecouldn't achieve in 3 days and for half the price. (Just for the record they probably could've done it in less time had our carpet not previously been royally messed up). Not only that, but they came back two days later to guarantee they effectively scrubbed out all the residue left in our carpet. For context, my family came over to help my boyfriend and I clean our condo's carpet ourselves, since our cats had pretty much decimated sections of our carpet with cat urine and vomit over the years. Between deep cleaning with rental equipment and drying the carpet with three rented industrial fans, we invested about $300 and 3 days of labor ourselves. Wish I could say it was worth it, but after all was said and done, we were left with residue filled carpet that felt worse than we started (I've since been informed I over saturated our carpet in cleaning solution which left behind that gross sticky residue - don't believe the ratios on the damn bottle). It left my feet with a grimy black substance on it, and also, because who doesn't love a cherry on top, the smell of cat urine still persistently lingered like the ghost of Christmas past. Frustrated to say the least, we caved, called in the professionals, and after seeing their results I can confidently say I'll never deep clean a carpet myself again in this lifetime. Just call in the pros. The first day, they were in and out in less than 30 minutes total and that was after they sprayed some extra enzymatic solution to kill the incessant pet odor everywhere. They even came back when I'd called and said the carpet still felt sticky in some areas, and again were in and out in even less time than before. True champs. They were efficient, friendly, professional, non-judgmental (can't say I'd be the same if I walked in and saw some of our gnarly cat stains), communicated everything patiently, and they were just amazing in general. Wish I could give more than 5 stars.

    Todd from First Serve committed to cleaning my flooded basement with a $2500. The water in my…read morebasement actually receded automatically. Their job was to just dry the wooden stumps and clean the basement. The quote itself was very high but I did proceed with it due to limited time and urgency. As a part of their job, they were supposed to return my basement in a cleaned state. However, they added this activity as an additional cost when it should have been part of the job. Als,they took an additional day and inflated my invoice by about 25% higher to $3050.when cleaning to the target drying level should have been their intention from the get go. Further, they threatened to lien my property and foreclose it for not paying this extra $500. They did not ask for verbal approvals for the authorization to proceed with the increase in costs. They are resorting to corporate holliganism. Giving inaccurate estimates and inflating invoices, adding additional labor and costs that should have been covered as part of their estimated and quoted work. Please stay away from First Serve. Integrity, accuracy and feedback from the customers are important but they wouldn't want to accept it.

    Hays + Sons Complete Restoration - Home storm damage

    Hays + Sons Complete Restoration

    (11 reviews)

    Tree fell on my roof during storm, hays came out quickly and did temporary repairs and cleaned up…read moretree debree!

    Starting, I had a bathroom where the seal broke and floors were damaged, toilets had to be…read morereplaced, floors replaced and painting of one bathroom filed with homeowners insurance. This was beginning of September (around the 8th i think) The mitigation process was relatively quick. The workers were courteous, professional and thorough. The talked me through everything they were doing and let me know what to expect as we proceeded. This was followed by Jeff, the contractor in charge calling to come out and evaluate what needed to be done to fix the damaged to be filed with the insurance. It was about 3 weeks before he contacted his worker to get someone to start repairs. He did not let me know immediately / regularly that he was negotiating with the insurance. I had to text him and call the main office more than once to find out what I was waiting on since ... well, I needed my bathroom!! Once he was contacted to start work, he had his worker come out and start work the next week and the work was completed very nicely in 2 days. the work was well done and I am very satisfied with the final result (I have pictures but could not get them to upload). Overall, my only complaint was not being actively notified on at least 2-3- days of what was the "waiting" for. If they had I would have gladly given a 5 star review. The biggest problem was my toilet i had no choice but to use ran 24/7 for a month while they were "negotiating" so my water bill that is normally $70 was $180 which was only that low because we were turning the water to the toilet on and off for the entire month when we had to use it. One full month of this was excessive.

    Impact Insurance Restoration - damagerestoration - Updated May 2026

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