Annette was amazing. We needed a notary, same day, whilst in the hospital with our loved one, and…read moreshe was so responsive, caring, knowledgeable, and professional. These days, to receive such good service, is so rewarding and appreciated. Thank you, Annette, for everything; you truly don't know how grateful we are for you. HIGHLY recommend. Karen and Maureen

Loved working with Annette! She is professional, efficient and makes you feel as ease during the…read morenotary process. She has come to our home several times and it's always a joy having her. Worth every penny and so convenient coming directly to your home. Highly recommend.

I needed to mail a small package to the UK and an employee with a name tag that said Princess Nikki…read moretold me the cheapest option was $380. I sent it for less than $50 the next day at the Rocklin Post Office. I asked her multiple times if it was really $380 as it was absolutely shocking and she reacted as if I was stupid for being shocked at that price. I will never use that location again.

Bobbie, the owner and her daughter and quick, efficient and professional. They've been a great help…read morewith not only sending and receiving parcels and mail, at reasonable prices, but also have a notary on staff and a new awesome printer for customers (Fall 2025). The couple times I've had special needs, the owner has been very responsive.

Pricing was great, the whole process was quicker than actually finding the place!…read more Finding it wasn't actually that bad, it just looked like an apartment complex, but was really more like a community of businesses that looked like it was transformed from an old condo complex. Once I found it, I learned while I was there, used to work with the police and started doing this. They were professional, nice, quick, and efficient! Side note: I have had a live scan done so many times for my work, when I renewed my passport...etc, and my hands sweat! So it's always a long process of them trying to figure out how to get my prints from looking smudgey. This location, the employee got it on the first try with both hands. I even told them I was super impressed hahah!

Walk-in. Make sure you have your ID and your application in hand as they can't print it for you. It…read morewas quick. Mine was $57 for fingerprinting for Category II school chaperone.

I left a detailed message as to what my needs were and she never returned my call. That's…read moreunprofessional.

I found her through Yelp , she was on time , organized , and knew her profession inside and out…read more Her rates were the most cost effective I could find. Very professional and a great communicator getting together. Thanks for helping with my notary needs. HB Porter.

Absolutely baffling lack of customer service. Called to confirm notary services and mentioned I…read morewould be there in 10 minutes. Made it in 8 minutes and the notary "had to take lunch so you can try one of our other stores."

I visit this UPS location about every other week, mainly due to how conveniently located it is…read more However, I find myself dreading each visit when I see Cory (the older blonde woman) working. As someone who represents the face of the store, her behavior is consistently rude and unwelcoming. She often comes across as having a power trip and is snappy with customers, creating an uncomfortable environment. It's baffling to me how someone who appears to dislike interacting with people so much is in a customer-facing role. I genuinely don't understand how she is still employed here, given the consistently negative experience she provides. I hope this issue is addressed, as it significantly impacts the overall impression of this location. Other the other hand I will see Stephanie when I am here and the times I see her she is so friendly and always providing amazing service. Cory should take some notes from Stephanie.

This place puts to much of a premium on shipping. First I walked in and bought 4 boxes and…read moreshipping tape. I asked about cost and they were $15 more than UPS store. I even showed him the receipt for UPS. His comment we cant do nothing about shipping cost. Yes you can, you price match to keep a customer . Then they don't give AAA discounts and/or military discounts as well. Needless to say, they got my business once. Well wont happen again, will drive to UPS even through AIM is 2 blocks from me. Also the proprietor attitude stinks. No Thank You, No appreciate your business, No Thanks for your service. I would not go back here to send a .73 cent envelope. They'd probably charger $73.00

This Center provides convenient service. The workers are helpful and pleasant. AIM MAIL Rocklin…read moreprovides so many services which saves on gas and time. Customers don't have to drive across down to the post office or the UPS store, etc. Thank you for your great service and convenience.

Always such great service at this location. Thank you, Lacey, for the extra help today. I…read moreappreciate how much you genuinely cared to help me!

Douglas was extremely helpful and went above and beyond to take care of me. 10/10. Will only be…read morecoming to this UPS store from now on.

Very pleasant, answered all my questions. A nice person. Got what I needed done beautifully. I…read morethink a true asset to the company.

Delphine was absolutely wonderful and very easy to work with. I truly appreciated her attention to…read moredetail, from confirming the appointment to giving me a heads-up before arriving at my home. Everything was smooth and professional. 10 out of 10 service!

Norm provided quality service and was very accommodating. My form would not print at home, so he…read morehappily offered to print it for me. Great pricing and quick responses as well. I would definitely recommend using Norm's services!

Norm was very helpful and provide quality quick service! He was accommodating and the value of the…read moreservice was cost efficient. Highly recommended!

30 people in line One employee…read more This man at the counter is amazing He is working so hard with the perfect attitude to every customer .. thank you Kel

I arrived with one other lady in store getting fingerprinted. Only one employee who was having…read moretrouble with her fingerprints. Line was out the door soon phone ringing. I have been waiting for over 45 minutes while he troubleshoots a machine. Still waiting. Do better get more employees don't make your staff suffer like this it's not fair to them or your customers.