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Immaculate House Cleaning and Organizing

5.0 (1 review)
Open • 8:00 am - 6:00 pm

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Services - Immaculate House Cleaning and Organizing

Deep cleaning

Maid services

Move-in or move-out cleaning

Regular home cleaning

Home organization

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Recommended Reviews - Immaculate House Cleaning and Organizing

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3 years ago

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Jeri B.

Thank you for the positive review .

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Mathis Home - Dented barstools (after returning a box of dented barstools)

Mathis Home

(221 reviews)

$$

Union, East Tulsa

We had an excellent experience with Kendall in the mattress department. He was EXTREMELY…read moreknowledgeable on the mattresses offered & was able to guide us to the correct mattresses that would help & great pricing options low to high depending on our finances. :) Robert Patterson helped us find a new King bed frame to accommodate the larger mattress we decided to purchase. :) He was very sweet & patient while I compared 2 favorites. :) The lady that helped us complete payment & delivery setup was very nice as well. Thanks everyone that helped us for a great experience. :)

My 78-year-old mother spent over $40,000 furnishing her new home here--living room, bedroom, dining…read morefurniture, bar stools, and two rugs. Unfortunately, the experience after the sale has been incredibly frustrating. The first issue was a $7,000 sectional that arrived with the back misaligned and a broken recliner. She returned it and selected another one. Thankfully, she also purchased the stain/damage protection plan on every item. Within two days, her dog had an accident on one of the rugs ($2,000). She followed reasonable cleaning steps, but the stain worsened. A claim was filed on December 3. Communication from the warranty company and cleaning service was extremely slow--calls went unanswered for weeks. A cleaner finally came on December 17 and confirmed the stain could not be removed. Because she was hosting Christmas in her new home, we were told by customer service on Friday, December 19 that the rug replacement would be approved that day and that we could bring the rug back and select a new one. We carefully folded the heavy rug, loaded it into the car, and drove to the store the next day--only to be turned away. We were told: * "You must have spoken to another store" * They had "no control" over the warranty * They had "no place to store the rug" (despite a massive warehouse) The customer service representative was rude and dismissive, to the point that I had to ask her not to speak to me disrespectfully. This was shocking given the amount of money my mother spent. As of December 23, nearly three weeks after filing the claim, the rug is still folded up in her garage. We had to buy a temporary rug elsewhere so she could host her family. That's a sale this store permanently lost--along with any future business from our family. Important warning: when you are sold a protection plan here, the service is handled entirely by a third party that appears to have no urgency or accountability. The store will distance itself from the process, even though they sold the warranty and made the promises. This is not the level of service you expect after spending tens of thousands of dollars--especially for an elderly customer. Very disappointing.

Bob Mills Furniture

Bob Mills Furniture

(108 reviews)

The selection was not great! Originally, we were waiting for the Norman set until I received an…read moreemail saying it was delayed by an additional two months. We canceled that order, found another table in the store by accident because it wasn't in the dining room section and decided that we would take it. From the sale and payment point was a not so good experience. Our purchase was almost charged to some other person whose credit information was still on the screen or he was looking at some different paperwork. Then we were told we would have a delivery on Wednesday; until we had a delivery date email stating that we were showing as a pick up. That was taken care of which now pushed delivery to Friday. Then thankfully they confirmed our delivery address because it showed that we still lived in Texas. All that information was given at the time we were going to purchase the Norman set. But it may be because we had to now apply for credit through Wells Fargo because they no longer accepted the Synchrony. This just wasn't a smooth experience. As far as the value of what we purchased better be worth it because it was 2 times more than what we wanted to spend. We finally have our furniture on April 17 after a whole month of delays and incorrect information.

We picked it out. Great sales girl. They had to order it for us which was fine. We got all three…read morepieces delivered. They put it where we liked it, hooked it up, and it's perfect. We can't wait to go back and get our entertainment center picked out.

Immaculate House Cleaning and Organizing - homecleaning - Updated May 2026

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