I've been coming to this office for I would say 5+ years now. The level of care and attentiveness has always made me feel comfortable to come to the office and I don't think I can ever recall a time I've had a bad experience. Jessica has always been welcoming and accommodating when coming and leaving the office. Always full of smiles and reassuring. The office is absolutely fortunate to have her as a team member. The times I've been assisted by Louisa I've never felt tension or nerves which has been great. She shows professionalism and genuine care whenever I've been assisted by them. Any time I am under the care of Dr. Soto I know I'm going to receive amazing care, and I don't think anyone could ask for more. The entire team's professionalism, expertise, and genuine and gentle approach especially for people who can be a little nervous when going to the dentist, has definitely calmed my nerves and actually makes me look forward to coming to the office. The entire team has been nothing but amazing and I have nothing but amazing things to say. :) read more

Great staff Thorough and articulate Wish they were just a little bit more on schedule. They seem to always be running late Their staff are careful and deliberate which is appreciated read more

Imelda D Soto, DDS - Counter - General Dentistry Near Me - Downey, California

See all

My wife & I went in today for our appointments and it was amazing to say the least! The staff and Dr Soto were extremely helpful and attentive! They made us feel so comfortable and welcomed and answered every question we had. Everything was extremely cleanly. They're super sweet if I could rate them 20/20 I would do it in a heartbeat. The care they put into make sure we enjoyed our first visit was worth our drive from Riverside. We will be returning and I cannot recommend an any better dentist than here. We took our almost two year old with us and they make sure she was comfortable too by putting her favorite cartoon and all. Thank you so much dr Soto, you're so amazing! read more

Imelda D Soto, DDS - General Dentistry Near Me - Downey, California

Absolutely phenomenal first visit for my wife & I. Not only were doctor soto and her staff patient and kind, but. They made us feel very comfortable and explained everything extremely well. If you're looking for a great experience & welcoming enviroment this is the place for you! If i could give 10 stars i would! My family and i will definitely be back. & to top it off we brought in our small daughter who's almost 2 in and they put cartoons for her and were very understanding! read more

Five stars for patience and kindness. From the receptionist to the dentist, and everyone in between, they were extremely nice. We're grateful to have found such a wonderful dentist. read more

I recommend this office to everyone! I drove about an hour from where I live but it was worth the drive! Dr. Soto was amazing and she really cares about her patients! The office was kind and very nice! The full experience was very wonderful especially when I really get anxious about going to the dentist! Thank you to Dr Soto for giving me my smile back read more

Dr. Park has been taking care of all my children for their orthodontic care and I could not recommend him any higher!! Not only is he incredibly bright and highly trained, but he is wonderfully kind and thoughtful about the care for my kids. It is comforting knowing we have his expertise and have full trust in his work! My kids are excited to see him at every appointment and we have seen amazing changes in their smiles and confidence!! read more

I've been seeing Dr. Park for my child's braces and he has been great! Always friendly and takes time to explain what's going on

As someone who has already previously had orthodontic treatment as a teenager, but needed treatment again, I wanted to find an orthodontist that would make sure that this would be the last time I needed Invisalign. I knew I had come to the right place when I met Dr. Park! He was very professional, and spent so much time every visit to make sure that my teeth were moving accordingly. However, what really made him an excellent orthodontist is that he listens to the patient. I was told by some orthodontists that I may need jaw surgery, but I didn't want any procedures done. Dr. Park did not force me to do anything I did not want to, and also worked TOGETHER with me to achieve an amazing smile! I am almost done with my treatment now and I cannot recommend him and his team more. If you're looking for an orthodontists who works with you, who is very dedicated to not only your smile, but your dental health overall, Dr. Park is the best! read more

Avoid at all costs. You will get scammed. This doctor and staff should be ashamed of themselves. Not only are they unreliable but you have to pay for the privilege. read more

I have been going to Dr. Soto for a couple of years now. This review is long over due. But as they say, better late than never. During the pandemic I refrained from going to the dentist. So, needless to say when I finally went my gums were not in the best shape. I had a lot of plaque buildup and I needed a deep cleaning. This required numbing and Dr. Soto went section by section and worked her magic. Manny did my X-rays. He was wonderful and made light conversation which helped ease my nerves. Because dentists work in a very small and sensitive space of the body, a good dentist communicates with their patient(s) during every step of a procedure, making sure they are okay and not in too much pain. Dr. Soto definitely does this. She goes to great lengths to make her patients comfortable and relaxed without pain. The dental hygienist (sorry I don't recall her name) is also great. Very precise and efficiently cleans my teeth every three months. Overall I've had a few porcelain fillings. Needed a crown with Zirconia and had my two front teeth touched up a little. Every visit I left feeling better than when I arrived. So, if you looking for a dentist in the Downey area, look no further. I can assure you you're in good hands. You won't be taken advantage of. You'll be treated with dignity and respect. Thank you Dr. Soto and team for keeping me at ease during my visits. I will continue to be a loyal patient and refer you to friends and family. ‍ read more

Had to get a crown a couple of years ago and today I found out it wasn't done correctly so have to pay to get a new one! Paid out of pocket and a good amount for it to be done incorrectly is infuriating. Avoid going here! read more

If you want Invisalign done right, and painlessly (well relatively speaking ofcourse), dr kenny park is the go to. One and done, after trying and failing to get my teeth straightened finally went to dr kenny park and its straight now! If you want Invisalign done right his the orthodontist you want. My wife will be getting her next read more

Perfect care by Dr. Park. I got Invisalign and I couldn't be happier with my new smile. Highly recommend. And everyone at the staff was super friendly. read more

I for my braces from Dr. Park and really changed the script for me in what I expect from an orthodontist. Kind, patient, and clear in what to expect and what's going on. I usually feel very anxious going to dentists etc. but that wasn't the case here. Thanks so much, Dr. Park! Very grateful! read more

I got my braces here and had them for around a year and a half and throughout the whole process it felt very professional and everyone seemed to know what they were doing. Staff is friendly and sometimes play their music which is cool. Would definitely recommend for anyone looking for well-done teeth care. read more

My Invisalign experience with Dr. Park has been amazing! Dr. Park and his staff are extremely caring, professional and kind. Dr. Park listened to my concerns, surpassing my expectations. They've made my Invisalign experience a breeze! Side Note: I used to be a very fearful dental patient due to constant bad news at check-ups: cavities, crowns, gum issues, etc... Since using Invisalign, I now floss 2x/daily (I rarely flossed before). And guess what?? Now, I love going to see the amazing Dr. Soto DDS as my dental check-ups are perfect. A complete 360, mind blown! A huge thanks to Dr. Park and Dr. Soto, you've improved my life in so many ways read more

I want to change my opinion about Dr. Zoto because I gave myself the opportunity to attend with her again and she treated me very well. I thank her for her good treatment and I recommend her in everything. read more

Jessica was VERY helpful going over x-rays and all of the information for my treatment that needs to be done. Very professional friendly staff. Would recommend to family and friends. read more

So I hate going to the dentist, that being said this place makes going not so bad. From the moment you walk in the ladies make you feel welcomed. They are very polite. Your time of appointment is honored to the minute... once you walk on back the dental assistants treat you with extreme respect. The dentist is great. She worked on me and was always aware of my comfort level, and dose very nice work. read more

What else is their to say but positive things from my experience with Dr.Soto. From the front office being very kind and helpful. To Ariana, being very kind and checking on me throughout the process of the procedure, making sure i was ok. Thank you to Dr.Soto from the very beginning she made sure every time I was to regain my smileI lost many years ago, and proudly, I could say I can't stop smiling. Thank you, Dr.Soto. I highly recommend read more

I have been looking for a respectful and caring dentist place and after 21 years of my life I found it. Not only are the friendly and actually care to treat you but they make sure you feel safe and comfortable each time before starting any work. Most places get upset that I ask questions but here they are open to explaining and communicating with me. One of the workers, Manny not only does his job efficiently and very well, he also is very kind to his patients. Dr. Soto is patient and very open minded to providing many options for your dental health. My favorite part about this place is that there isn't a single ounce of judgment given from any of the employees. Truly best place I've ever been to! read more

This Dentist office is amazing! The staff are incredibly nice and welcoming. They made me feel extremely comfortable. The process was quick and easy. Dr Soto is very talented and does amazing work. This is now my permanent dentist and I will definitely be bringing my family back here. read more

Unprofessional and not reliable. Had an apt for X-rays and they called me two days before to reschedule only to be told I needed my physical ins card even though I had a picture and all the information needed was on there. They also called me twice, left a voicemail and texted me twice the day before my apt to remind me of my apt, and then texted me again at 6:03am the day of my apt. read more

They have a wonderful staff very on top of your care and very nice and caring with beautiful smiles. I recommend this establishment to everyone!!! read more

It's been an amazing experience going through the process of getting my braces done with Dr. Park and the ortho department. His team is very professional and efficient. Jessica is always very helpful and delightful to work with as well! read more

Amazing office, entire team is really top notch from staff to Dr. Soto, and especially my orthodontist Dr. Park, I'm currently doing my Invisalign there and he explained everything from the beginning and made the process very smooth! read more

Dr. Soto and her entire team made me feel welcome and more confident in my smile. They treated me without problem so far and will continue with them for the rest of my life. read more

I thought that I had found the best dental office but I was wrong. Dr. Soto is very friendly, however I was disappointed with the treatment Also, her staff is very unprofessional. They never follow up after my treatment . They supposed to call to give me and explanation about my insurance the cost of the next treatment and they just ignored me. Maybe they don't need my business. anyway downey is full of dentists and i'm sure i will find a better option. read more

I have visited this office 3 times and not once did they honored my appointment time. I've had to take time off work twice only to wait at least 30 min to be seen. I initially came for a chipped tooth which I was told multiple times would be fixed the day of. After waiting 30 min in the waiting room I only had a cleaning done and was told to return to fix my tooth. When I returned the next day, I was walked into one of the rooms. However, I waited at least 50 min before being seen. The last time I came was a few weeks ago for a toothache. They were able to give me an appointment immediately which I appreciated. I was told that my tooth would most likely be fixed that day. I ended up waiting 50 min and ended up leaving after they couldn't tell me how much longer it would take. I hate going to the dentist as it is and all the waiting makes it worse. Dr Soto is a great dentist. I just wish I spent more time being treated by her than in the waiting room. read more

This week was my first time at Dr. Soto's office. I'll admit I dislike looking for new dentists because I feel I'm going to get ripped off or waste my time for a reason or another. Going in I had my guard up. Everything went well and then the talk about cost came up. Right away I shut down and didn't want to hear it, but I opened up my ears to let the coordinator finish. I told her what my concerns were and Jessica was really patient and informative. Dr. Soto is great because she's patient, and listens to her patients concerns too. She made sure I was alright during the whole procedures. I would recommend this office. read more

My two children and myself have been obtaining dental services from Dr. Soto for several years now. She's honest, caring, lovely and tender to the touch. She's extremely knowledgeable and professional. She wont suggest what you don't need, unlike previous dentists I've had. I'm a single parent and Dr. Soto treats my children and myself as family. Her staff is alike well trained and have a compassionate and patient work ethic, especially with my kids. I'm always in awe to see Dr. Soto complete miracles orally. I wholeheartedly recommend Dr. Soto and her staff. Shes fluently Bi-lingual and Bi-cultural. Give her a try and I assure you she will out due your expectations. Thank you Dr. Soto, my girls are I are ever grateful to have you as our Amazing and super sweet Dentist! read more

Going to the dentist is not a place you look forward to going, but coming here was great. The staff is friendly and yet professional. Starting with Jessica at the front desk, she welcomes you and gets you started for your appointment. Louisa took my xrays and she was patient and made me feel at ease. Dr. Soto takes her time to asses what is needed and then makes her recommendations. And can't say enough about Katie. She did a deep cleaning and not once did I feel pain. She made conversation and explained everything she was doing. If you're looking for a dentist, I highly recommend this place. I'd give it 10 stars if I could. read more

She was great with my daughter who is scared of the dentist. I have a big baby. But she was patient & took her time making sure that she wasn't in any pain while getting her cavities filled. read more

I'll be the first to admit that I was trepidatious about going into a dental office given the general state of things. But I do have to say, I was very pleasantly surprised as to the cleanliness as well as regulation at this particular dental office. I never once felt uncomfortable, saw all the employees wearing their masks and visors, and felt everything was adequately sanitized. I received a deep cleaning as well as a filling for a cavity and the doctor, xray tech, and dental assistants were all very careful, thorough, and I felt I could trust them to do the job. Again, highly satisfied with this office. read more

She is the best to work on your teeth. It took years to find her again. She does great work

Dr. Soto is the best. I am not the easiest patient and she is always so kind and patient with me. Her staff is friendly and helpful. Highly recommend! read more

Loveeeeeee ... I 100% recommended this dentist DR Soto is the best. Found her here in Yelp and decided to give it a try. & love the office and the staff. She works amazing. Didn't even feel the shot or drilling while she did my cavities read more

HORRIBLE, ZERO RESPECT FOR YOUR TIME!! We were happy to find a friendly dentist that my son really liked. Just to be so disappointed at the HORRIBLE customer service standards. They called me the day before my son's appointment and asked if we could go at 10am instead of 11am as it was scheduled. I said Yes, anyway, my son was going to miss school due to his dental app. Well, we got there at 9:53 am, and were walked in to a room right at 10 o'clock. They turned on the tv for my son (he is 11) and we were just waiting, and waiting, and waiting. At 10:53 am I couldn't hold it any longer and left the place. Just told the girl at the front desk about our concernes and she totally failed to even apologize. This is beyond disrespectful and unprofessional!! Dr. Soto is very nice, but the business practices are way below any resonable expectations, especially when there are so many choices in that field. read more

I hadn't been to a dentist in like 2 years and had multiple things to take care of and it has been a breeze with Dr Soto. The entire staff is extremely friendly, professional, and helpful. The way my visits have been planned has made it very easy. Dr Soto and the girls always make sure you're in 0 pain. Wait time is short, she has multiple chairs and the whole place is extremely clean. So glad I found this gem. read more