Cancel

    Open app

    Search

    Services - IME

    Commercial truck repair

    Machine shops

    IME Photos

    You might also consider

    Recommended Reviews - IME

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - IME

    You might also consider

    Verify this business for free

    People searched for Commercial Truck Repair 334 times last month within 15 miles of this business.

    Verify this business

    Cummins Sales and Service

    Cummins Sales and Service

    (10 reviews)

    Trinity/Houston Gardens

    Terrible customer service. Be prepared to wait over 30 minutes if there's a person ahead of you.read more

    I was able to drop off my motorhome on a short notice at Cummins Service Center on loop 610…read more I had a bad oil leak and I knew that but needed an estimate for my extended warranty company. A technician called me back the next day to tell me the extent of leakage in multiple places underneath the vehicle and from the top of the engine and that the warranty company would cover most of it. He precisely told me the job would take 18.2 hours of which 3 hours are diagnostic only. He told me the warranty company would only pay for 13.7 hours based on their books so I needed to pay for the difference of 4.5 hrs at the rate of $171 an hour. I told him to go ahead because I needed my RV back which I live in full time. He gave me 3 days estimate for work to be done. On the 3rd day he called me to ask permission to tear into the floor of the bedroom to get to the top of the engine and informed me that damage could happen that they wouldn't be responsible for. I asked the nature of leak from the top and he said minimal comparing to the bottom so I told him not to perform those items. Later that day another person called me from the shop to inform me that the work is done and I could pickup my RV and he gave me the total I would have to pay of around $2,000. I told him it doesn't make sense and to verify and so I had to wait until next day. He called back next morning to tell me that total I'd pay is about $1300 and I told him I'd come pickup the vehicle. When arrived at the location I had to wait an hour before someone could talk to me. When the customer service person came, he gave me the details of charges but there were no details of how many hours the job took, just one total for labor plus detailed list for parts, additional fees and taxes minus discounts they gave me. I asked if I can get detailed list of hours charged and the guy wouldn't do that but when I divided the labor total by their rate of $171 an hour I came up with 18.57 hours. I began to argue with customer service because he was being shady about what hours were charged then called the person I have been talking to and then said ok will take off another $300. I refused and wanted exact hours charged but again he wouldn't provide it. I had previously wrote down the estimate on first day and calculated the difference to be $613. Customer service agreed and I paid the difference of $742.52 but only because I have cancer and have already been there almost 2 hours and started to feel exhausted. So eventually they charged me and the warranty company 15.2 hours for all work done, over 4 hours of that I paid out of pocket. I am still positive that I was over charged and it was evident from the start they intended to steal the hard earned retirement money of a disabled veteran. I am still looking to find out how many hours exactly it would have taken to get the job done and I will pursue it legally. Do not take your vehicles to this location and be sure what's being done anywhere you go.

    IME - truckrepair - Updated May 2026

    Loading...
    Loading...
    Loading...