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    Lexus of Bridgewater

    Lexus of Bridgewater

    (161 reviews)

    Last week we swung by Lexus of Bridgewater and met with the finest Sales & Leasing Consultant one…read morecould ever hope for, Eddie Ruggirello!! Eddie helped us think through clearly what we were looking for in a new vehicle, he then presented some options, gave us test drives, and finally worked with us to select what was a perfect fit for us, a 2026 Lexus NX 350h Premium AWD SUV (love the Caviar exterior). During price negotiations, some sales guy from the dealership stepped in, but sensing that things were going downhill, General Manager Michael Tedesco jumped in, and worked with us to find common ground. Many thanks, Michael Tedesco! Thanks also to Madison Miranda from Finance. We cannot say enough about Eddie, a thorough gentleman who has amazing family values, he made the entire experience extremely memorable for us. Eddie's professional expertise, coupled with his commendable personal touch will always be cherished by us. Once we took possession of the SUV, Eddie patiently walked us through the key features and even helped customize some of them. We have plans for another new vehicle in the coming couple of years, and most certainly will circle back with Lexus of Bridgewater, Eddie and Michael Tedesco! If you are in the market for a new vehicle, we highly recommend Lexus of Bridgewater, and be sure to ask for the very best, Eddie Ruggirello! - Shreyas & Krishna Rao

    Eight months. That's how long I worked with a salesperson at Lexus of Bridgewater--building trust,…read morenarrowing down the exact vehicle, and waiting for the right allocation. The vehicle: 2026 Lexus GX 550 Premium+ MSRP breakdown: - Base price: $70,750 - Packages & options: $4,891 - Delivery: $1,450 - Total MSRP: $77,091 Everything was aligned. Deal was essentially done. Then the General Manager steps in. Adds $2,500 over MSRP at the last second. And tries to justify it by saying: "You're getting a $1,000 Military Discount from Lexus." Let's call this what it is: You're not giving a discount... you're taking one away. You're marking the vehicle up above MSRP and then pretending a manufacturer incentive makes it okay--especially to a veteran who spent 8 months building this deal the right way. This isn't just bad business. This is exactly what's broken in today's car buying experience: - No transparency - No integrity in honoring deals - Sales relationships overridden by management greed - And complete disrespect for loyal customers and veterans Eight months of time, communication, and trust--wiped out in one move. Lexus of Bridgewater and its General Manager made their position clear: Profit over people. Every time. If this is how they treat a serious, ready buyer after months of engagement--imagine what happens to everyone else walking in. Do better. #Lexus #GX550 #CarBuyingExperience #Veteran #MSRP #Dealerships #Transparency #DoBetter #CustomerExperience

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