I happened in because I was traveling through town from Californa and my glasses had broken. They…read morelooked hopeless to me and I was prepared to buy new ones. They were fixed in a few minutes by the most professional and friendly staff. Would not accept payment. Very gracious. I'd return in a minute. Thank you.

Called in for emergency appointment at Friday noon! Staff/Dr Williams fit me in and patiently…read moreprovided comprehensive response. Exceptional service and care. Highly recommend!

Pretty weak - went in because of big 50% sale sign. Looking for some new Maverick like RayBans -…read morenot only were only about 30 pairs of glasses 50% off but RayBans were at or above suggested retail

Anne who runs the store adds a personal touch to what she does by acting as your personal shopper…read moreand suggesting glasses to try on. They are very accommodating and always have the newest styles in. I love shopping here and wouldn't go anywhere else.

I am visually impaired an rely on quality sunglasses with polarized lenses. I own 4 pairs of Smith…read moreOptics sunglasses. The 1st pair I ever bought was the Slider 01's which I had for 4 years before the frame got damaged and much to my surprise they replaced them with a new pair. Although they didn't have the Slider's, they had the Threshold which were very close. I've had the threshold's for several years and the rubber temple piece broke/tore so I ordered some replacements which they sent for free. The 2nd pair had a similar issue so I sent them in for repair. They called to tell me the Thresholds were discontinued and that they would give me credit towards another pair ($139). I found the Parallel D Max to be the closest so I'm getting those. Every time I call Smith Optics they are extremely helpful and knowledgeable. Their warranty is second to none. I won't buy any other manufacturers sunglasses, and I've purchased dozens of high end sunglasses, Smith Optics is the best there is; they have a customer for life! Check out their website for a dealer near you: http://www.smithoptics.com

I had to return a couple pairs of Smith glasses. They say that they have a lifetime warranty…read moreagainst material defects- In which case they will repair or replace your glasses at no cost. This is not necessarily the case. They determined that the problems that my glasses had were material defects (one pair or sliders i bought 12 years ago and the end of one of the arms was cracking, the other were about 4 years old and one of the lenses was popping out slightly and i couldn't pop it back in) but what they offered me was a credit that was calculated at the purchase price. So one of the glasses that said they don't make anymore and the others they said they only make in a polarized lens. I was very happy that they were not saying the fault was mine but i didn't want to pay another $30 for the same glasses with the polarized lenses- their warranty said they would repair (which would have been fine by me, all the lenses were in great shape) or REPLACE them at no charge. It's not my fault that they only have that model in a polarized version. They should have said, "We only have that model in a polarized lens, is that ok?, not, "We only have that model in a polarized lens so you'll have to play the 30$ difference. If they had the exact same glasses and I took it upon myself to ask for an upgraded version, i would have understood that i needed to play the difference. The first guy i talked to (after they had received and inspected my glasses) was a total meathead and had no business answering the phone (named Chad? I'm not sure). I tried to explain the warranty discrepancy to him but he was not the sharpest cookie in the tool shed; either that or he didn't give a shit. I told him i'd call back. I called back to tell them to just mail the glasses back to me but i got someone else on the phone; a nice young lady. She suggested i talk to the supervisor. I did and she was very helpful. She tried to explain their warranty policy to me but it still didn't add up in my mind. The easy solution was- she had some back stock of the exact 2 pairs of glasses i had and she would send them to me for free. This certainly won't be the case for most folks. They do make great products- functional, stylish, and comfortable. I do feel, however, that they should reword their warranty policy.

Great service. Steve, the owner, was so helpful suggesting boots that might work for my feet. The…read morebest part was he had a large selection of size 11 and 12 women's boots. Amazing. These can be very hard sizes to find. I ended up buying two pairs.

The best place for shoes in Ketchum. Winder or summer. On old fashioned well run place with lots…read moreof help and the staff is wonderful. Plus they often have lots of items on sale. For summer they have a nice selection of flip flops and Keva type shoes.

Growing up in Ketchum, I never thought I'd be one to buy beauty products. Anyway, now much older…read moreand visiting home from San Francisco, I ran out of my usual things so I went in to Pure on a friends recommendation. Although they didn't have exactly what I came in for, Theresa helped my find suitable replacements which might even end up as permanent substitutes! If you're serious about taking care of your skin in Ketchum, then Pure is the place to go!

I am new to town and had walked by Pure many times, but couldn't find it on Yelp when looking for a…read moreplace for an eyebrow wax/tint. I am happy to write the first review since it was such a good experience and great results. This will be my go-to spot in town. Very clean, professional and nice staff.

I've been in here a few times and each time I enjoy the experience. The staff are helpful and…read moreunobtrusive. The furs and leather items are absolutely beautiful and definitely wonderful craftsmanship. The whole place smells heavenly! My last trip I purchased a butter-soft leather jacket. It will definitely last a very long time with proper care.

If you are looking for a sheepskin coat, this is your place. However, IF you are looking for a…read moretuxedo, this is absolutely not your place unless you want a shirt that is 6 inches too short, pants so baggy that MC Hammer wouldn't even consider wearing them, and shoes so big that a clown would have trouble walking in them. Very nice people, but I would look elsewhere for clothing rentals.

There aren't many chains in Sun Valley, but lululmeon is one of them! It's one of the smaller…read morelululemons I've been too, but they pack a lot of merchandise in here. Years ago they were selling hoodies that said Sun Valley on them, which i thought was pretty cool, but I didn't notice that on this particular visit. I didn't buy anything when visiting this weekend, but did get to check out a few sports bras and hoodies in person that I had been eyeing online. I also noticed they sold long underwear in the store, which i didn't think Lulu made....will be keeping that in mind for the next ski season. The staff was also super helpful. They were willing to help, but not overly pushy which is always appreciated. I always end up doing a little shopping while in Ketchum and will continue to stop in here when in town!

Isabell was so so sweet and helped me so muchhh, love a girls girl who will make you feel pretty tooread more

Great store. Great pjs. Clean and tidy, love the aesthetic and the staff is pleasant as well! Thank…read moreyou !

All I can say is WOW! This place not only has an awesome…read moreselection, but the staff were amazing! We visited Whitefish in July 2020 and bought a few things from Outwest, when we returned home to California I realized 2 of the items were the wrong size, so I contacted them and Tina, Katie & Hans all went above and beyond to get me the sizes and styles I needed! Even texting me photos of different options too! I returned the items and the correct sizes were promptly mailed back to me. Outstanding Customer Service! Thank You Outwest!