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Moreno Valley, CA

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Image Dentistry

4.5 (60 reviews)
Closed • 8:00 am - 5:00 pm

Services - Image Dentistry

Dental bridges

Crown installation

Crown cleaning

Image Dentistry Photos

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Recommended Reviews - Image Dentistry

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Sent my new insurance info. 4 months before our next appt.
jessica c.

I have been taking my daughter here for almost a year .Back in September 2025, which was her last cleaning, I went up to the front desk to let them know my insurance was changing and when I receive my insurance card I will come in and update my information. The woman at the front desk told me I could just text them the information because it's "much easier" and so I sent a photo of the front and back on November 10, 2025. Fast forward to March 2026 I receive a missed call and voicemail from their office telling me that her insurance is terminated and do I have any other insurance? When I went into the office, I asked if they had my current insurance info and they still had my old insurance in the system. I asked Azusena (the lady at the front desk) how could that be..she said, "let me go into the texts....oh it looks like we just didn't download the images." Well now we've done x-rays and are ready to be seen by dr. Ted Im who we've never seen before so I thought he would at least look into his patients files before seeing them. He was surprised to see that my daughter wear Invisalign (thank you dr. Larson-Riverside specialist!!) and Dr. Im went into a ten minute lecture with an upset tone about how she needs to wear them everyday or her teeth will be messed up, she needs to brush better, maybe I should get her a water floss so she can be more consistent. So I asked "does she have cavities?" Because in my mind there must be a reason he's saying all this and he's response was "nope, no cavities " and then just walked out. After he walked out his assistant Karla said she would be doing the cleaning and used red toothpaste. As she's cleaning she is shaking her head and smacking her teeth like she is upset. She looked up and asked me if my daughters gum bleed a lot because she is seeing a lot of bleeding. I said that all I saw was the red toothpaste...she goes "well yes it is red but I am telling you she needs to brush better- there is too much bleeding" After that, I didn't even bother to make another appt. From the front desk not updating what only took ten minutes to verify (and that's upsetting because that would've been $357 charge straight to me) To the Dr. and assistant just being rude for no reason.

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Ask the Community - Image Dentistry

What do you special in and do you do veneers?

Yes, we place beautiful natural looking porcelain veneers! There are different types and materials for dental veneers. So it is best to come in person for consultation and decide first if you’re a good candidate and then decide on the materials.… 

View All 3 Questions

Review Highlights - Image Dentistry

“Dr Ted went to check my implant which was just finished 2months ago to make sure everything was okay.”

Mentioned in 10 reviews

Read more highlights

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Dental Associates of Moreno Valley - Dr. Jessicah Moretz
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Dental Associates of Moreno Valley

3.0(48 reviews)
0.6 mi

They accept MediCal, are very clean and the staff are friendly and there to help! I was surprised…read moreat how sophisticated the office is because it's located within a shopping mall! I am being seen by Dr. Johnny Koo...I'm 20 years old and it's been a while since I've been to the dentist. I came in today and had 5 fillings repaired on my right jaw and an extra tooth pulled, I didn't feel a thing! At the slightest cringe, Dr. Koo asked me if I felt anything, I replied kind of, and he numbed me further solely for my comfort! It was great. He had an assistant who, I forget her name, but she always calls me "sweetie" and is also really great at what she does! Dr. Koo also offered to pull my extra tooth because I was already numbed up, AMAZING! (it looks like a wolf tooth, I'll post it later if you dare see it!) again, I FELT NOTHINGGGGG. I see one negative comment on here from someone who is obviously mad that they had to wait 1 hour after making an appointment..which was in the AFTERNOON, mind you, when things are craziest. I advise you to strive for earlier appointments, ANYwhere you go. The bottom line is, the service is excellent and these people seem to know what they are doing!

The staff is very friendly and the care is the best in town. I have been very happy with the Ortho…read morestaff and the outcome of my braces.

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