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    ilo Collective

    4.6 (79 reviews)
    Open 10:00 am - 6:00 pm

    By appointment only

    Updated 1 month ago

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    You can now request an appointment from this business directly from Yelp

    Services - ilo Collective

    Bridal hair services

    Blowout

    Chemical treatment

    9 More Services

    Color only

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    ilo Collective Photos

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    Recommended Reviews - ilo Collective

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    Reviews With Photos

    Sarah B.

    MELINDA!!!! I Love her so much, I'm stationed in Virginia and she makes time for me to get my hair done everytime I'm out here in Cali, she's a must for me to go to. She is the one person who always saves my hair after I try to trust another stylist and they mess up my hair, Melinda brings it back to life everytime. 10/10 personality and hair skills.

    Julienne C.

    DO NOT GO HERE!! I PROMISE U, lavishing looks on the salon sure, but I got played here, AND they overprice everything. I was trying to get extensions with a girl named Melinda who works here and when I finally got a hold of her, she said she cannot better assist me until I go in for consultation (understood). We were already texting and communicating and it seems like she already knew what to do and so she said to reserve a day to get my hair done, I need to downpay $100, and so i tried doing a vemo and it wouldn't work. therefore she said to just come in and give it to her. I finally come in and when she was explaining everything, I could tell she was sugar coating everything saying whats better even though its so pricey. she was charging me 1,200 for a sew in extensions (that i later on found out is overpriced with another salon I found who did an excellent job) Melinda was playing me because I'm young and it would be my first time getting extensions. On my way out, she told me to try the venmo that wasnt working the day before to send her $50!!!! for consultation!!!! that she never mentioned. She knew i was struggling with money and for 15 mins of her time she charged me $50!! which btw she told me to send through apple cash! it seemed like she only wanted me to come in to gain $50. I cried in my car afterwards & felt played. So before anything, make sure u arent being played with this salon!!

    Danielle D.

    This is a long overdue review: I used to come here and had Chris as my stylists. He was fabulous! However, he left suddenly and I wasn't notified until I arrived at my appointment. I was told another stylist could help me (I don't remember her name but she was new at the time). I felt uneasy about it but I ultimately agreed. I had red hair at the time and wanted to go back to blonde. Prior to my appointment chris had explained to me it would be a process to get my hair back to blonde in order to maintain the integrity of my hair. I was completely ok with it because I trusted he knew best. However, this new stylist said she could get me back to blonde and it wouldn't be an issue. I so REGRET allowing her to touch my hair. She DESTROYED my hair. I suffered chemical burns to my scalp that required medical treatment. It was so painful and embarrassing...It's been months and I'm still working with my new stylist to repair my hair. I called the salon asking to speak with the owner because she charged me $600 to basically destroy my hair. The owner wasn't available at the time due to a family emergency but I've never heard back from him... horrible horrible customer service. Till this day I can't do certain things to my hair. Literally chunks of my hair broke off in the back. I've spent so much money on treatments and products and my hair is still not the same. I would stay FAR AWAY from this salon. Save your hair. The pictures below were taken by new stylist to show me the breakage I couldn't see. UPDATE: The owner responded by saying it was a stylists "renting out a chair" and basically deflected taking any accountability or responsibility for causing actual harm to a client. That's not acceptable to me. So what you're saying is Ilo collective just allows anyone to work there? You're not verifying that this person is held to a certain standard? I did make multiple attempts to talk to you because I required medical treatment after coming to this stylist.. I've never suffered a chemical burn till she touched my hair and OMG it's so painful and scary. At this point all I can do is warn other women to STAY AWAY from your salon. Luckily my burns were treated and never got infected but I still can't wear my hair up or do certain styles because the chunks that fell out of the back of my hair...please go anywhere else!! Your probably safer doing your own hair.

    My hair after
    Candy T.

    Shout out to my amazing hairdresser Melinda!!! She's awesome and super cute. She did such a great job on my hair today. I used to have my bad experiences with another salon when I bleached my hair, they even bleached my hair too much until the point that it was falling down. But everything completely different when I met Melinda. She's patient and explained every step of services to me. She always checking on me and how my scalp feels about bleach. She took her time to detail of my hair. She's funny to have conversation too. I'm definitely becoming a royal customer of her from now on.

    Image highlighting how messy and uneven the bangs are and how one side tapers and is much loner than the other
    Jordana D.

    Came in today for my grown out bangs to be recut, long layers redefined and split ends trimmed. I asked for my bangs to be cut in the "bottle neck" style they were already in (uploaded a photo), straight, tapered to shape my faces and at my brows (touching). Before she began they confirmed I wanted them brow level and I said yes. I said I can show a reference picture if my bangs had grown out too much and they said no, it's okay I understand. I should have insisted but trusted that the template of my existing bangs were enough for the professional to go by. As you can see I left the store -$115 with very wonky bangs which are much much higher than the brow-level And not the shape I asked for. When I looked in the mirror they said "I cut them shorter so they can last longer" but I have graduation coming up this week and never asked for bangs this short or for them to be shorter so they can grow out. I was disappointed in the length but I didn't realise just how wonky the cut was until I got in the car and my partner immediately pointed it out. I am extremely disappointed and wouldn't recommend because if I wanted to fix the wonky mess I would have to cut my bangs even shorter. It was definitely not worth 115$ to feel insecure. Update: I received a direct message in response to this post stating: "when you left the salon your bangs did not look uneven or this short." Implying that I had altered the bangs myself after the appointment. This is a false accusation as these pictures were taken as soon as I arrived back to my campus dorm room. My appointment was on Thursday at 11, I have uploaded a screenshot showing that these photos were taken at 11:53. They then ignored my request for a partial refund.

    Haircut and style by Simone
    Darleen V.

    Simone showed exceptional attention to detail, she made sure that everything was perfect throughout the entire process. I have never gone cheap when looking for a hairstylist because I feel like you get what you pay for and after so many years of mediocre (and sometimes right down awful) haircuts, I think it's safe to say that Simone left me with the best haircut of my life! She is professional and made me feel right at home. Thank you for making me feel beautiful I definitely know who I'll be going to for my next hair appointment

    After!
    Rocky M.

    Today Brian absolutely transformed my hair! Wow! It feels amazing and looks stunning!!! Top notch all around! The products that the salon uses are superb! Great quality! Amazing Place very similar to any High end salon in LA area! We have a gem in Claremont!

    Katie S.

    Love everything about ILO! They have the coolest natural skincare products, fragrances from really unique companies, and awesome handmade jewelry from local artists. Lynzee has been giving my curls LIFE and is a true treat to spend time with. The salon is very comfortable and everything is very high quality while remaining unpretentious. Great vibe in the space, always met with smiles and interesting conversation!

    Zoe K.

    I'm new to Claremont so wandering around the "Packing" (something) building I found this beautiful place. We have really hard water in LA County and my water pressure at home sux so I need a good scalp washing once in a while. Made an appointment with Lynzee who is the coolest girl ever! Super nice and gives a great wash and blow dry. I'm so sorry that I don't remember the receptionists name, but they are the sweetest most attentive girls as well. Wonderful customer service and really great work....I look fabulous darling! There's parking right under the structure for free and an elevator that takes you right up to the (back) of the salon. They have the tip percentages available as you pay, no guess work and you don't have to carry cash. They also sell unique perfumes and really interesting- locally made -jewelry. I wish I had bought my Christmas gifts here. Thank you for a great experience guys!

    Lo E.

    So glad i took a chance on a new salon and so thankful for Santi. It was such a joy sitting in his chair while he brought my hair back from the dead after the covid shut down! He and the salon made me feel very comfortable and safe with all the sanitary precautions they take. There is plenty of space to move around the salon while distancing from other people, each station has dividers and everything was constantly being sanitized. I was very happy with my cut, i went in wanting long bob but was open to suggestions, Santi pays great attention to detail he had great suggestions for my hair type and it turned out so cute. He also helped me decide what kind of highlights would look best on me. I usually have a general idea of what i want but sometimes i like to ask the stylist what they recommend based on how invested they seem. Overall pleasant experience I can't wait for my next visit.

    Hair done by Elias.

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    3 years ago

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    5 years ago

    Simore is fantastic! Loved the color and cut, excellent styling, and overall great experience. I will definitely be back.

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    5 years ago

    Great service! Simore did an amazing job on my highlights and cut! Thank you so much!

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    Page 1 of 2

    Ask the Community - ilo Collective

    Are walk-ins welcome? Also, what would be the price range for a men's bleach and color with/ without a haircut? I have brown hair and I'm looking to go to a vibrant dark blue color. Thanks.

    Hello and thank you for choosing Ilo Collective. We don’t typically take walk-ins due to our stylists having busy schedules that they maintain on their own and therefore we are not always aware of when they are available. However, you can always… Read more

    Hello, what brand hair color do you use?

    Hello, we use Davines.

    What's the range for a women's hair cut ((wash, cut*clean up the ends*, possibly blow dry//style))? ~i have long hair that's more thick than thin ...just wondering what I'd…

    Hi Jackie, sorry for the late reply. Our women's cuts start at $70 and include wash, scalp massage, blow dry and style. Feel free to call us for an appointment. Thanks for choosing Ilo Collective.… Read more

    View All 4 Questions

    Review Highlights - ilo Collective

    Besides the great haircut, talking with Brian was a pleasure and the salon itself is very cool and comfortable.

    Mentioned in 7 reviews

    Read more highlights

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    I called early in the morning with a bit of a chaotic voicemail. I'm leaving out of town tomorrow…read moreand needed a color correction desperately. Knowing how booked every salon was in the area I had very little hope of being seen today. To my surprise, They got back to me within the hour prior to store opening saying that they had availability for me. I wasn't sure what I wanted, whether to stay blonde or transition to brunette, but they worked with my schedule and made sure that I was fit into their day no questions asked. Elizabeth did my hair and listened to me and my concerns with my hair, reassured me and gave me so much validation. She was so kind, caring and gentle. She seemed to really care about the end result and making sure that my hair stayed healthy through the process. They completely transformed the vibe of my hair, and it feels so so soft now. Price point was reasonable too! Needless to say, I found my new hair spot and can't wait to go back. Thank you for everything today. It was truly a treat!

    I came in with hair that had previously been permed/dyed and got demi-permanent dye and a slight…read moretrim. Narmouné has such a comfortable, welcoming vibe, and the salon is located super conveniently in the Claremont Village. Narmin did my hair and she was amazing!! She was super communicative and worked with me to help me figure out how I wanted my hair to look. My hair feels a lot healthier and I love how Narmin styled it as well -- I've already gotten a lot of compliments on my new hair :) Overall super amazing experience!

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    Haven & Rose is a beautiful salon, with a calm, luxurious vibe and excellent interior and natural…read morelighting. I think the ample light is really helpful for helping stylists and clients envision and realize excellent results with hair coloring processes. I was looking for a new salon in the area and noticed that this salon had consistently good reviews, which was important to me, as I have had some disappointing salon experiences in the past. I noticed Christie Thompson had very positive reviews with respect to the kinds of color services I sought. I thoroughly enjoyed my consultation and my first color service with her. She listened carefully to my multiple concerns, presented great ideas and solutions, and was very engaging and professional through it all. It made for a fun, relaxing experience and I love the nuances of color in my hair! Inspired by natural color from my childhood, with a little lighter pop at the front and sides. I look forward to returning to Christie at Haven & Rose.

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    I have been seeing Elizabeth Lally (@highonhair) for a little over 2 years. She helped bring my…read morehair back to life after it was left extremely damaged by another hair stylist in the area. Elizabeth is wonderful and knows just how to make my hair look its best each time. I love how this salon is welcoming and friendly each time I visit. Some salons are so snobby and make you feel like a second class citizen when you walk in. Not this place!

    Honest Review of My Experience With Diana Salcido (Color Appointment + Communication + Deposit…read morePolicy) I'm really disappointed with my experience with Diana, and I feel it's important to share so others know what to expect. I originally came to her for color and highlights. The first appointment was over $500, and while the dimension looked nice when I left, the color faded extremely quickly within just a few washes. I reached out politely to let her know, and she offered to gloss it , which I understood as simply refreshing the tone. Instead, my entire head was turned into a single dark chocolate color. All of my highlights were completely covered, my hair became several shades darker than what I originally paid for, and the dimension I loved was gone. None of this was discussed with me during the service. She didn't even fully dry my hair before I left, so I couldn't see the true result until I got home. My hair was already dry from the first appointment, and this additional processing made things worse. When I reached out to express confusion and concern, she did not take responsibility or apologize. Her responses were dismissive, and at one point she simply replied "Ok," which made it clear she didn't care about the impact the service had on my hair or how I felt as a client. It was deeply unprofessional and left me feeling unheard. Throughout all of this, I remained kind, calm, and respectful. I work in the beauty industry myself, and I believe strongly in treating clients the way I would want to be treated , with care, honesty, and accountability. When a mistake is made, it's our job to take responsibility and make it right, unless a client is being truly abusive. That wasn't the case here at all, which is why her coldness and lack of remorse were so confusing and disappointing. Weeks later, my hair is still not the same color or look I originally paid for. I had a future appointment booked, which I canceled with plenty of notice, and politely asked for my deposit back. Only then did she inform me that deposits are nonrefundable , something that was never communicated at booking. She insisted the policy had been stated, but it absolutely was not. Keeping a client's money when they cancel days in advance, especially after a service that went wrong, is not ethically or professionally acceptable. Overall, my experience with Diana showed: Lack of communication during the service No accountability when the result was not what I asked for Dismissive responses when I expressed concern No empathy or care for the health of my hair Uncommunicated policy used to keep a deposit after poor service A cold, unprofessional attitude toward a client who was nothing but kind I rarely leave negative reviews, but this experience was stressful, expensive, and handled with very little professionalism or integrity. I would not return and cannot recommend her based on how she treated me throughout this entire situation.

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    Touch by Hanh - Butterfly/layers haircut

    Touch by Hanh

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    I seriously wish I discovered Hanh sooner. She is by far the most thorough, knowledgeable, and fun…read morehair stylist I have ever met. She is very transparent and honest about what she can do with your hair, which is something I greatly appreciated. I got a full color done with a cut and am very satisfied. Thank you so much, Hanh! Will be recommending you to my family and friends.

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    I've been seeing my girl Amber for a few times now and she's amazing! She washes my hair really…read moregood and has me leaving with a fresh and silky blowoutShe does it all and she's honest with you about your hair. She gave me long layers, and sometimes a gloss on top. They even have a cute little coffee bar now! If you aren't sure where to go, try Mane out and ask for Amber

    I came in for a perm and keep in mind this hasn't even been 24 hours and was very disappointed with…read morethe end result after it had dried. After the girl doing my hair finished I was okay with it but not too satisfied. You can see in the picture my hair is already straightening and I also wasn't exactly asking for beach waves as a perm either. What I got didn't match my picture I had showed. I don't like how it looks at all and I even tipped too. It honestly just looks like I had my hair in braids and then took it out. I wasn't told much instructions either on how to maintain it. It sucks because I did pay $160 for this. I listened to the girl doing my hair's single instruction she gave me of not washing my hair for two days so I'm so confused how it's already back to straight and if I can even get it back to a curl. MORNING UPDATE: honestly what even is this because it's definitely not a perm or curl....I put curly hair product in and that don't even help. I just want my full $160 refund back because my hair is just messed up now.

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    ilo Collective - hair - Updated May 2026

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