Hey there, I'm not sure of the officers names, whom helped me out last night, but I have had the…read moreworst two weeks of my life and in my greatest time of need, they were there for me. Thank you so much. - Johnny

One star because when they needed me to resolve a FAKE case I was there for them, every time they…read moreneeded me to be there, I was there, picking up all their calls. I wasted my time, and some of my energy. The detective was so professional and kind and I guess he was only doing his "job" but when I needed them the officer assigned to the SEHS in 2016 refused to do his job. I guess getting help from a officer when someone is assaulting you is a white privilege.

Unfortunately, we had terrible experience with VHPD. I was rear ended by a 17 yr old who was…read moretexting while driving. It was at a complete stop at red light when he hit me. My son was in the back seat. Fortunately no one was hurt. VHPD came and didn't even ask me any details. They were chatting up with the parents of the 17 yr old. I hate to even mention racism here but that's exactly what happened. The VHPD officer treated me with utter disrespect in the way they spoke to me. Tried to intimidate me by being rude. They let the family go without giving me the insurance information of the other party who was at fault. The 17 yr old was even given a ticket by the police. Now, their insurance is denying the responsibility. We had to go through our insurance and pay $3,500 out of pocket. We are going through a lengthy subrogation process. This was no fault of ours and we had to shell out $3,500 for just waiting for the light to turn green. I feel like the entire system is turning against minorities these days. This was an easy case where they should have given me details of other party's insurance and they let them go. They tried to force me to drive my damaged vehicle home while i was waiting for my husband. I hate to say but the government ecosystem is turning against well to do minorities and are expected to pick up after incompetent citizens.

They handled a small situation into a big situation. They treated me like I was a thug. Escalated…read morethe small situation that could be solved without police and still made it worse by treating me horrible. They harassed me and forced my personal information to them. I felt very intimidated and my friend was also treated like a criminal. They have never seen crime before and treat everything like we are in the southside of chicago. They have nothing to do besides harassing and abuse their power. They also threaten me by saying how they will find out how i am and made me feel uncomfortable and spread information about me behind my back and also not to mention that they are letting a crime happen in front of the officers and them not doing anything. I have tried reaching out them and they are not communicating back. defund this police department now.

The last time that I went to the DMV was in 2020. During those visits, I remember being at the DMV…read morefor 2.5+ hours and things taking forever. The new appointment system is great. Is it a pain to track an appointment down, it can be. I was able to get an appointment a week in advance. However, I checked day of and there were cancelations, so was able to reschedule. This location has slightly moved in the plaza since I last visited. The new location is modernized and clean. Staff confirm you have an appointment prior to getting in line. Then staff review your documents before assigning you to a queue. They processed my information quickly and I was in and out in about 30 minutes. It was only that long because of their system. I received a paper temporary id and the mailed ID in 9 business days.

Lost my car titles, Thea was very patient and corporative to help me with my situation…read more Because of customer associates like Thea and Leena that makes me come to this location every time.

Open Road Tolling really works!…read more.. Get the I-Pass, It'll save you money compared to the manual cash lane... Great idea all around, can you imagine how much traffic there'd be without Open Road Tolling??? Great work Illinois Tollway!

Considering the Toll system isn't even supposed to in EXISTENCE in this day and age (Free in '73…read more anyone?) they will not get a 5 star rating. It's continued existence makes me suspect corruption That said, open road tolling has largely improved the flow of traffic. The stretch between Rockford and Elgin I-90 is one of the best stretches of road maintained in this state during the winter. If you can't drive safely on Rockford-to-Elign I-90 during a blizzard, stay home :) I-90 help trucks are great for stranded motorists. On the minus side, daily commuters are brutalized by the daily tolls issued everyday. A real commuter can easily spend over $1000 a year to the tollbooths. And before one says, "well you choose to take the tollway" I know of no other realistic daily routes into Chicago. Never allow for the state to impose additional mileage fees unless you want to experience this.

Not that IDOT needs Yelp Reviews as a government agency - but I wanted to express my gratitude…read moresomewhere! When the unthinkable happened of my tire blowing out on the express lane with no way to get off, I was like "Oh s***" and "What do I do??" Thankfully, IDOT exists. They were able to get to me on the express lane with a state trooper and he was able to change my tire for me safely so I could continue my drive and get a new tire once I reached my destination. There was no charge even thought I would have gladly paid! I have AAA but being in such a dangerous situation was best handled by IDOT. Thank you!!

Dissing on IDOT is almost a sport, kind of a silly weapon for people who seem angry about…read moregovernment agencies. I'll counter all that with this: IDOT Minutemen are epically awesome, one of the best things about living in Illinois. The drivers pretty much exist in the realm of heroic, showing up to help stranded, panicky motorists who have bad luck on Illinois expressways. Today, I had an inaugural first-hand experience and my gratitude runs deep. I was on I-90 when a tie rod went wonky, the ball that holds the whole thing in place popping out of the joint. Net result is a tire that's at a 45-degree angle from where it's meant to be and I'm in center lane, sweating and waiting to get rear-ended. An IDOT truck pulls up and Mr. Awesome, aka badge number 067, walks up and says, "Don't worry. I've got you," and then took care to get me and the car to safety. The service is meant to keep expressways safe and efficient. A happy side effect is that it helps people who need to get out of a jam. I can't begin to express the relief at having help that was so professional, kind and experienced.

Ok this is where you can get your DL, state ID, license plates for your vehicle and more , but…read morehere's the catch you need an appointment for DL and ID none for vehicle registration. So just go to the website and save you the hassle of going and not getting in and click make appointment choose the location and reason for your appointment. Trust me you need an appointment you can't just walk in unless you need vehicle plates and any other vehicle matter than you can walk in be sure to let them know what your there for so they can direct you to the place you need to go. There's no lines because of the whole appointment thing lol so make one. Lots of parking and there's a Taco Bell walking distance if you get hungry . The staff is somewhat friendly , they are overworked so a smile on your part goes a long way. But if you do have an appointment you will find that it's fast and painless lol process takes less than 20mins you get in , check in , take your pic , and wait for them to verify you afterwards you pay and wait for the paper print! I did notice this center has testing and they have the road rules books in case you need to study for a license.

Making appointments online is the most frustrating and ridiculous thing ever! Once it finally gets…read moreto where I can confirm, I hit confirm and the wheel spins forever and times you out! Then you start over and no appts. available! Need to go back to days of walk ins! This system in Illinois is the worst one ever! So angry that we have to do things this way, and the state who enforces everything, is of no help to the people in it! Zero stars!