It is now Wednesday evening. I had a leaking hose bib. I called early Monday morning and was told…read moresomeone would be out the next day between 11:00 and 1:00 (closer to 11). We briefly discussed the issue, he gave me a verbal quote. He seemed very friendly and willing to help. He had my phone number and I gave him my email address. He did not show up and made no contact with me. I understand that my problem was minor and that things can come up, but still very poor customer service. I will not be calling again.

Quick service on a Saturday. Efficient and affordable. Will use again. Came within two hours of…read morefirst contact. Dissected and resolved issue quickly.

My solar inverter went out during a storm. I wasn't aware that I stopped producing solar till I got…read morea huge bill from PNM. I didn't get an alert from my monitoring app. I have had my solar system since the 2018 install. When I called PNM, I was told that they wouldn't help since I owned my own system. Their advice, turn off my air conditioning to lower my power bill. Thats great advice when it's over 100* outside. FU PNM rep. I reached out to 4 different solar companies but couldn't get anyone to follow thru. I finally reached #1 Plumbing. I was able to get an appointment when the tech actually showed up and get an estimate on what it would cost to replace my inverter. The techs showed up when they said that would, fixed my inverter and helped me with the app. I am so grateful that this is done. Plus they were great to work with. Very friendly and courteous. I would definitely recommend them if you have any issues with your solar system. I'm already planning on having them come back to clean out my dryer vents.

I have massive gratitude for the honestly of this company. I had another company install a…read moreheat-pump water heater. I felt like they were inappropriate, so I called #1 to review the "other" companies work. They were able to point out the flaws that would block my new heat pump from being green-tagged. They pointed out the green tag was missing. They didn't charge me. So, I called them again a few months later because they proved themselves to be honest people. They came in, took care of my seasonal tuning and a toilet that was not flushing. I think I've found my trusted plumbers, and that's a hard thing to do! 10/10 recommend!

Our digital thermostat stopped communicating with the main unit, so we were basically without any…read moreAC this morning - going into a HOT day and weekend. Brian picked up right away when I called, and he worked to find time to fit us into his busy schedule today. Brian quickly found the issue, and walked me through exactly what happened and what was needed to ensure our AC works well going forward. Brian was very professional, and it was obvious that his focus is delivering quality service at an economical price point. He takes pride in his work and reputation. I will definitely be recommending Brian to any friends and neighbors that ever need HVAC or plumbing.

Fixed my water heater and my ac wiring in under an hour. He came same day and was polite and talked…read moreme through everything he did in care I needed to do it again.

i had shack repair a pipe. next day had a leak. called and sent him a email. he refused to respond…read more watch out he will take your money and run!!!!!!

I hired Whitehorse Plumbing to replace filters for my Reverse Osmosis water filter system. He…read morearrived over an hour after the scheduled appointment time. He did the work and I paid him on the spot. Shortly after he left, my RO water system totally stopped working. I contacted him and asked him to return to fix the problem. He blew me off for a few days, then finally scheduled an appointment with me. I took time off work for this appointment, but he never showed up. He messed up my expensive RO water system, took my money, and then ghosted me.

They've helped me out on two separate emergency needs when I struggled to find anyone else that…read morecould come help in a timely manner. I've utilized both their plumbing and AC repair services and they were both excellent. Dependable and timely service is why they will be on the top of my list of companies to call when I need help with AC and plumbing needs. I'm going to try their electrical services soon as well.

Casey handled my issue quickly and professionally. He is knowledgeable and I would request him…read moreagain for future work. Tanya was a great dispatcher who directed the call quickly and effectively. Much thanks to them both.

I recently had NCB install a new swamp cooler to replace my old unit, and I was very happy with the…read moreexperience. Brandon came out to do the estimate and was always quick to respond to my questions. I obtained five estimates, and NCB's price was by far the most competitive. Once I accepted the quote, the installation was scheduled within just a few days. Brian completed the installation and was professional, courteous, and easy to work with. There were a couple of minor issues after the installation, likely due to a miscommunication, but I contacted Brandon that evening and everything was corrected by the next morning. I really appreciated how quickly and professionally they stood behind their work. Overall, everyone I dealt with at NCB was friendly, responsive, and professional. Based on my experience, I would definitely use NCB again and wouldn't hesitate to recommend them to others.

They performed a requested service rapidly and for a reasonable prize. Then they asked me if there…read morewere any other plumbing problems that needed to be dealt with while they were there, which would save me the cost of another service call. They were friendly & efficient.

Joe and his team are absolutely wonderful! They replaced our A/C and heating unit and were…read moreincredibly knowledgable, professional, and kind. They know this business inside and out. I truly can trust them and I will be using them in the future for yearly maintenance to keep this amazing system working for a long time. I HIGHLY recommend them!!!

I had Glorieta Creek come out to fix my radiant boiler.. took them about an hour to figure out what…read morewas wrong. They replaced a relay and three zone valve actuators The replacement actuators they used were discontinued in 2019 and they charged $636 for them..I contacted Honeywell the manufacturer and found there was a current version and the cost was $81 I called them about the price and they said that's what they had to pay for them but I doubt that a part that was out of production for 5 years was marked up 100% The repair job lasted an hour and twenty five minutes and the charge was $1059. I will stick with Insight Mechanical from now on.. I highly recommend them

Needed some work done efficiently and some updates. Super polite and quickly addressed issues. They…read morewill do rest of work as soon as I pick fixtures Thank you Cactus Mechanical!

I have used Cactus Mechanical for five years. Dennis helped me with furnace issues, well issues…read moreincluding the installation of a 3100 gallon water storage tank complete with all the plumbing. He also serviced my mini split. Also, when he repairs something it stays fixed. Additionally, when Dennis says he'll be there at a particular time, he shows up. I have nothing but good things to say about Cactus Mechanical and Dennis in particular. Five stars!!!