Brad and his team are excellent at what they do. Professional and very knowledgeable. They take the…read moretime to explain everything in layman terms so you fully understand what is going is needed and how it all fits together. Hi pricing is fair but due to his excellent work, it is actually a much better value because of his competitive pricing. Do yourself a favor and hire B.A. plumbing for any of your plumbing needs. He has all the licenses! You can thank me later! I would give him more stars if it were possible.

Did not have a good experience. Someone was sent to do a small job spigot job and he could not…read morecomplete it. The guy did not arrive with a company vehicle and of course, did not have what he needed to really do anything. He recommended installing a spigot that would stick out of an exterior wall by 5" rather than trying to fix it correctly. There was even a point when he tried to sell the incorrect fix. I've been a maintenance & construction manager for a large facility for a very long time and if one of my team tried to pull this off, I would have been embarrassed. Any one of our team could have knocked this out in 15 minutes. I even tried to help him figure it out and encouraged the guy that the fix was possible, but I think he was intimidated by the job and just wanted to leave. The job should have been an easy one. I was trying to save some time for other projects by calling in a local company, but I ended up wasting more time than necessary. P.S. I couldn't find the "plumber's" name on the state license look up. Pretty sure an apprentice was sent to do a journeyman's job, by himself. Very weak delivery!

Louie is fantastic! Super knowledgeable and great customer service. My salon sinks were not…read moreworking/draining and he was able to come same day to help fix it! He ended up snaking them and giving me advice/suggestions on how avoid this in the future. I will use his services again. Thank you so much and I highly recommend!

I had a slow kitchen drain. Called Louie & Son. They used the motorized snake machine and went…read morethrough the kitchen drain. I also asked them to snake the vent line from the washer. They did all that and cleared the drains. They were friendly while doing the work. I give them a low rating because they work sloppy. They scratched the wood floor in the kitchen with the drain snake machine. No protective cover was used. Some of the debris from the clogged drain under the sink was not cleaned and the gunk that came out of the drains was thrown on the front yard leaving large stains on the brick. They charge approximately $380 to clear the drains.

We had to replace an old hot water heater in a manufactured home and were lucky to find Bob, who…read morewas able to fit us in the next day and fix all the bad things that had been done when the heater was first installed.

Our furnace became erratic in running and always stopped before heating the house to the set…read moretemperature. The technician came, looked at the furnace, announced that it was working perfectly, told us to change the batteries on the thermostat, charged us, and left. We changed the batteries... not the problem. We changed the thermostat... also not the problem. We called someone else who came almost immediately and diagnosed and fixed the problem with the furnace quickly. We will not use or recommend East Mountains Plumbing and Heating ever.

Our digital thermostat stopped communicating with the main unit, so we were basically without any…read moreAC this morning - going into a HOT day and weekend. Brian picked up right away when I called, and he worked to find time to fit us into his busy schedule today. Brian quickly found the issue, and walked me through exactly what happened and what was needed to ensure our AC works well going forward. Brian was very professional, and it was obvious that his focus is delivering quality service at an economical price point. He takes pride in his work and reputation. I will definitely be recommending Brian to any friends and neighbors that ever need HVAC or plumbing.

July 1 we woke up to an air-conditioning unit that was not working. Other, bigger businesses gave…read moreus projected service times that were anywhere from two to ten days. BRIAN picked up right away. Got us scheduled the same day and got things back up and running at a fair price.

Amazing customer service, quick response and amazing service. Technician (G. Suarez) showed on time…read moreand explained everything that needed to be done.

Because I have an older house once one thing was detected other issues were discovered. We are in…read morethe process of prioritizing other issues to be repaired. The original request was taken care of. The price was fair for snaking the line.

I have massive gratitude for the honestly of this company. I had another company install a…read moreheat-pump water heater. I felt like they were inappropriate, so I called #1 to review the "other" companies work. They were able to point out the flaws that would block my new heat pump from being green-tagged. They pointed out the green tag was missing. They didn't charge me. So, I called them again a few months later because they proved themselves to be honest people. They came in, took care of my seasonal tuning and a toilet that was not flushing. I think I've found my trusted plumbers, and that's a hard thing to do! 10/10 recommend!

I've used #1 plumbing to service my swamp cooler and heater for about four years now…read more I've never had a bad experience. Tech is always on time or early. Always polite and helpful. Chance was the gentleman who came today. Once again thorough, helpful, polite and professional. They've never given me reason to look somewhere else.

I had such a good experience with Doug and Robert Wilson plumbing. What should have been a quick…read moreand straightforward kitchen faucet replacement revealed some corroded pipes that we're falling apart. Doug saved the day quickly, efficiently and it took him less than 2 hours to complete and the price was very reasonable. Doug was very friendly and knowledgeable and I learned a lot from him. It was an absolute pleasure to work with them! I will be saving them in my contacts for future projects! Thanks again guys..

As a woman, this is exactly what I expected. Paid for shut off valves that I didn't need. Paid…read morefor flexible piping that I didn't need. Over $500 later, I'm assuming he also charge for the time he spent driving around looking for the above parts that didn't need to be replaced. I had to call Robert Wilson to get him to come back the 2nd time. I had also explained that I explained that I needed an itemized list so I could contact the window company who broke the faucet. Big nope on that one too. I do appreciate whoever took my message and started sending him messages! He finally started getting work done once they did that!

Contacted Keen Plumbing January 27, 2023 to have a water tank installed…read more We were told it would take 5-6 days to complete the job. We agreed on a price and the install was to begin January 30,2023. Jeremy Keen (owner) did have install approved by the necessary county inspectors on the first day. January 31 Jeremy hired a backhoe operator who had just gotten his backhoe the previous week and ours was the first big job. The backhoe operator ran into my tree and knocked down a large limb onto the neighbor's fence causing quite a bit of damage, saying the limb was decayed. No decay could be found on the tree. February 1 Jeremy was to arrive by 10:30 AM he did not arrive until 4 PM spending a little time on the whole for the tank. February 2 we were told the tank would be set up and pumping water into the house. Jeremy did not come but the tank was delivered and filled. February 3 Jeremy did not arrive until 1 PM and he requested a downpayment to purchase supplies which we provided. The pump was not installed. February 4 Jeremy again did not arrive until 1 PM requested another downpayment to pay an employee which we provided. The pump was finally setup around 8 PM. February 5 Jeremy arrived late filled some dirt around the tank and requested another downpayment. February 6 Jeremy came late in the afternoon stating he completed the job and was coming back the next day to repair the neighbor's damaged fence and have the work inspected. Jeremy never returned until February 23rd and only because we had no water. He came for a few minutes. Prior to his arrival we discovered he had never switched the circuit breaker to allow water to be pumped from our well. He promised to have water delivered to us at no cost. He never contacted the water provider and we had to get the water delivered ourselves. Jeremy also rarely returned texts or calls saying his phone was not working. He said he got a new phone but communication did not improve. Jeremy did text on February 9th that he had pneumonia, but this was over a week since the job should have been completed. Jeremy also said his father was ill on February 22. I'm sure you are wondering why we paid for the job after reading this, that was a mistake on my part as I liked Jeremy who is a very personable fellow and seemed to be doing his best. He also had some very high recommendations from contractors he worked with, unfortunately he apparently somehow lost his skills for our installation. I still like Jeremy, but I certainly cannot recommend him.