I just had the most amazing experience with Saul with Homerun plumbing heating and cooling…read more Because of the crazy winds we have been having, there has been some clanking and banging with my roof swamp cooler. I had no idea what was going on, but the noise of metal to metal clanking really had me concerned. So I called Homerun and explained my concern. Saul came out this afternoon, went up on the roof, despite the crazy wind we have been having, diagnosed what was going on and fixed the problem. I am so grateful for Saul's professionalism and quick response to my concerns. HomeRun has my continued loyalty because they are a great company, and I especially extend my appreciation to Saul. Thank you Saul. I truly appreciate you expertise and good heart. I will use Homerun for all my AC and heating needs. Thank you Saul. Wonderful job!!

Called them out to fix a running toilet. Aside from the price, which was really high in my…read moreopinion, they provided a good service. David, the tech, was very knowledgeable about a lot of things. Including that the city had to be called out to shut off the water valve at the street since it was rusted closed. Thankfully that didn't add to the price at all. I'm not really familiar with how plumbing is supposed to work today, but I certainly am not a fan of everyone charging a fee just to show up and look at your problem to give you a price. I think that practice is BS. But it seems like everyone is doing that now. Would I use them again? Sure. They got the job done quickly.

Our water heater was over 10 years old and it started cycling heat on most of the time. Based on…read morepositive reviews, we called Joe, of Wolff Heating Cooling and Plumbing to replace it. First, he said he needed to make sure we didn't have a leak. Well...we had a slab leak. He referred us to a fantastic plumber (Eddy Ks Plumbing and Heating) that fixes leaks under slabs and he did a phenomenal job. We still wanted to replace the water heater so Joe was patient while all the excavation, repair, and restoration work was done. Joe did a great job replacing our water heater and even built a new stand/table for it. We were billed what we were quoted and he showed up on time and was very professional. We will definitely call him for any future heating, cooling or plumbing needs.

Very happy with Wolff. My heater stopped working overnight. Called Wolff before 8:00 and left…read moremessage. Within 30 minutes I got a call back. They came out early afternoon. Not only did they fix the heater they gave me a quick troubleshoot lesson. Will definitely call them again if my HVAC has issues.

Amazing customer service, quick response and amazing service. Technician (G. Suarez) showed on time…read moreand explained everything that needed to be done.

Because I have an older house once one thing was detected other issues were discovered. We are in…read morethe process of prioritizing other issues to be repaired. The original request was taken care of. The price was fair for snaking the line.

My water heater need service. Ken came out and told us what was going on with it, fixed the problem…read morequickly and efficiently. My second time using Nespolo Mechanical. Prices are fair and Ken is an awesome tech. I have hot water!!!

DO NOT HIRE THIS UNETHICAL AND CRIMINAL COMPANY In Albuquerque, NM, HVAC companies must obtain…read moreseparate electrical and mechanical permits before starting work, as required by the New Mexico Administrative Code (NMAC) 14.5.2.8 and City of Albuquerque ordinances. Mr. Robert Pallulat of Nespolo Mechanical failed to acquire these work permits as required by National and New Mexico State Laws. These regulations ensure that licensed contractors perform work--such as installing, replacing, or altering furnaces, air conditioners, or ductwork--to meet state and local safety codes. * Permit Requirement: Separate mechanical and electrical permits are required for heating or cooling and electrical wiring, respectively. Nespolo Mechanical failed to acquire either of these permits. * Mandatory Licensing: Only licensed contractors are authorized to pull permits for, install, and obtain inspections for HVAC ductwork and equipment. * Law Source: These requirements are mandated by N.M. Admin. Code § 14.5.2.8 and local Albuquerque building guidelines to ensure safety. Mr. Robert Pallulat of Nespolo Mechanical violated this Administrative Code by failing to pull both electrical and mechanical permits. * We never demanded anything, we asked to speak with Mr. Pallulat due to his journey men refusing to answer our questions and redirecting us to speak with Mr. Robert Pallulat. We called and texted Mr. Pallulat (please refer to evidence folder) and he responded with informing us with the following text: "I am at a training, I will call you back during lunch." We agreed to halt work until we had a chance to speak to Mr. Robert Pallulat, but it was Nespolo Mechanical that decided to stop the work altogether. It turns out that Mr. Robert Pallulat was not in fact at a "training," and he was instead getting extensive dental work done and not able to speak. I have provided Mr. Robert Pallulat's text response that he sent on the late evening of March 12, 2026 explaining that he could not speak due to anesthesia. Before we even heard that much from Mr. Pallulat, however, the Nespolo Mechanical crew member Ricardo Rivas returned hours after the work order had been stopped to ask if he could retrieve "something he forgot" from the back, and he then roughly ripped out the furnace they had begun installing and dragged it through our backyard and out of our property. Nespolo Mechanical has advertised on public television that they are clearing out their warehouses and offering "free furnaces" but the ground truth is exactly the opposite. They have distorted a rebate offered to any HVAC company by the manufacturer into a deceptive fictitiously false advertising campaign. Nespolo Mechanical, specifically Mr. Robert Pallulat, are attempting to distort the chronological sequence of events in order to distract attention away from the fact that they were in violation of the State of New Mexico building safety codes when they bypassed the permit process from the outset: * Process: Contractors must file for permits before starting work, and work must be inspected by a city inspector after completion as required by as required by New Mexico Administrative Code (NMAC) 14.5.2.8 Consequences of Not Pulling Permits Failure to pull permits in Albuquerque can lead to fines, work stoppages, and required removal of equipment to pass inspections. It is the responsibility of the licensed contractor (or homeowner in limited cases) to pull permits before work begins. The Nespolo Mechanical HVAC project was stopped BY Mr. Pallulat of Nespolo Mechanical. They had ordered and brought to our job site a 24-inch coil, and Mr. Pallulat had informed his crew to make room for that 24-inch coil. It was when the workers on site drew our attention to 24-inches being the incorrect size for the furnace they had already begun to install that we began asking questions about what was supposed to be present and only then were subsequen serious concerns raised. Our family - our one year old child - was left without a working furnace in freezing temperatures. Mr. Pallulat told his crew to abandon our work site and clear all equipment and materials, leaving our old but fully functional units out in the yard exposed to the elements, and therefore rendering them unsafe for further use. Mr. Pallulat failed to contact us until the following day via an extremely insulting and flagrantly inflammatory email which we will respond to here in detail, item for item (please see the email and our included responses below). In addition, we have audio and video recordings that clearly document the Nespolo electrical worker describing how he planned to install the electrical lines. The drill holes he left on our wall and the hole he drilled through it illustrate the path of the electrical lines he planned to install before we agreed to halt the project until we had received confirmation and clarification from Mr. Robert Pallulat, when he was supposed to call us back "during lunch"

I have massive gratitude for the honestly of this company. I had another company install a…read moreheat-pump water heater. I felt like they were inappropriate, so I called #1 to review the "other" companies work. They were able to point out the flaws that would block my new heat pump from being green-tagged. They pointed out the green tag was missing. They didn't charge me. So, I called them again a few months later because they proved themselves to be honest people. They came in, took care of my seasonal tuning and a toilet that was not flushing. I think I've found my trusted plumbers, and that's a hard thing to do! 10/10 recommend!

I've used #1 plumbing to service my swamp cooler and heater for about four years now…read more I've never had a bad experience. Tech is always on time or early. Always polite and helpful. Chance was the gentleman who came today. Once again thorough, helpful, polite and professional. They've never given me reason to look somewhere else.

I had such a bad experience with Smith Mechanical so when Diamond Mechanical came to my house and…read moresaved me and my family in this August heat I was so grateful thank you so much Dario you are a lifesaver. I called Zach Smith out to check my AC unit his tech came out and miss diagnosed the problem they finally fixed the problem but it took a month and it should have taken a week max then it stops working again 2 weeks later and I called him out almost a month ago he said it was a different part and he would get it ordered and I still have not heard from him to this day. I called Dario from Diamond Mechanical ànd he was so respectful, kind and professional called me every day to update me on shipping of the parts. He actually answered my phone calls and text messages (unlike Zach who dodged my calls and text messages) Dario got it fixed and even reached out to me 3-4days later to check in and make sure everything was working good I highly recommend Diamond Mechanical

From the owner: "Diamond Mechanical LLC Heating and Cooling is a locally owned licensed/ insured/ bonded heating &…read morecooling company. Service/repair on any makes and models, free estimates! Keep your business running smoothly and efficiently! Commercial/Residential refrigerated air conversions/replacements, mini splits,wall/floor furnaces, evap swamp coolers, boilers, combo units, New installations. Servicing/maintenance, changeovers. Low temp restaurant/business refrigeration equipment, walk in coolers/freezers, ice machine makers, reach in coolers/freezers, make/prep tables, exhaust fans. Servicing/maintenance. 24/7 service! keep you and your pets comfortable! Reasonable and affordable to all! 10% off for New customers, Military,First Responders!"

He was extremely knowledgeable and completed all needed repairs in 1 hour. His pricing is spot on.read more

We were at the Albuquerque Balloon Festival and our hot water heater went out. Called Casey at…read moreTech-Treck Mobile TV repair and called back and came in less than a hour. He diagnosed the heater and had the part with him. With in 45 minutes it was working again. He really knows his stuff. He was efficient and reliable. I would highly recommend him for your RV repair work.

Kenneth is a phenomenal technician who installed our new water heater in the past and recently did…read moresome repair work in the bathroom. He informs you what the problem is and what's needed to remedy the problem. His work is excellent and we highly recommend him.

This company was wonderful. They were able to install a new hot water heater in a day.They are so…read moreprofessional and helpful. I truly cannot say enough good things about them.

He answered once, promised to text with the app he uses to schedule his services and then he did…read morenot follow up. He does not return calls. My sister recommend him to me. I'm going to tell her that he did this to me so she wont use him again either. He has terrible communication skills and customer service. There are a lot of people who do this type of service. honestly, if you don't wanna get up on the roof and turn on the swamp cooler just say so.

Etsitty's Heating & Cooling is great! Lawrence and his team are very knowledgeable and great to…read morework with. They are friendly, professional and very responsive. He always makes sure that the job is done right.