Austin Coon did a great job evaluating and making necessary repairs and maintenance on our HVAC…read moresystem. Very knowledgeable, efficient and courteous service. So nice to find a company that services the Socorro area whose pricing is very reasonable. Highly recommend!

As I have just started a company with my husband that is in competition with someone such as…read moreAustin, with MGP Mechanical, ( the gentleman who just served me, and my husbands seasonal change over for the swamp cooler) It would probably not benefit me to tell you that I received great service, but I am not a liar and I will tell you just that, I got great service, because I did. And the power of yelp is that we speak the truth about the places we go, taking away the power from the businesses that choose to mistreat customers or rob them under the reasoning of it's the only choice of businesss in that industry in that area so they take advantage and hike prices as some of the larger companies have down in the last year and a half here. I also hate to hear when people are stuck, hiring, uninsured, untrained people or for lack of their being other safe, trained, and available technicians that are not charging too much for the average retiree)., I can tell you that Austin, (the Technician and possible owner of this company?)is polite, friendly, funny, fast, it his whole back into the work , you could hear, and comes off non- threatening and knew exactly what he needed to do, went straight to it after talking to me about itand didn't ask or bother for a thing. I feel good about telling you quality experience I got from this company MGP Mechanical because I believe if there is no room for growth in this town, economy enough for a compliment or two to be circulating for even your competition,, we have real problems . Also, I believe it helps our economy when we support up-and-coming businesses of hard-working people such as Austin's business, ours business, and all other hard-working people putting the effort in to do the jobs that a large percentage of this town can't do any more for themselves due to physical restraints. Austin is obviously very nice looking young man, with actual manners, sweet to animals , kind hearted ( somehow I can tell you that due to our conversation on doggy's, reveals a lot about someone, efficient and polite. And I'm pretty sure if you are one of those elderly that have a low amount you're able to budget every month to for fixes in your house, it's gonna be a company like MGP Mechanical or ours that's gonna be the one to help you because we will help you in spite of your financial issues and work out contracted payment plans to make sure our neighbors basic needs are met. It's not always easy to see when someone has moral integrity worth getting to know them , and Austin was one of those gentleman making the service call workers around here look good. I believe with this gentlemen, you'll only see him continue to succeed and grow with this new company of his. As long as the community is connected enough to all have a little bit of Internet access and can continue to spread good news about the good workers, people like Austin will benefit this town, just as Austin will benefit from it. Work that was done: We received what they referred to as a "changeover "from him as he was who my rental property owner hired. Although he is our competition, I would recommend him in a heartbeat as he did the service as well and my husband used to do the exact process for work and got to witness. He said he did it well too. I hope to see his business grow along with ours and others like it. Good people are out there, and MGP mechanical with Austin at the helm is one of them as far as I have seen today. Thank you for your service today, Austin I hope you have a wonderful night and I hope your business continues to grow and people continue to support you and your business and business skills continue to grow as much as you have a goal for it! Thanks again!

Very happy with Wolff. My heater stopped working overnight. Called Wolff before 8:00 and left…read moremessage. Within 30 minutes I got a call back. They came out early afternoon. Not only did they fix the heater they gave me a quick troubleshoot lesson. Will definitely call them again if my HVAC has issues.

Our water heater was over 10 years old and it started cycling heat on most of the time. Based on…read morepositive reviews, we called Joe, of Wolff Heating Cooling and Plumbing to replace it. First, he said he needed to make sure we didn't have a leak. Well...we had a slab leak. He referred us to a fantastic plumber (Eddy Ks Plumbing and Heating) that fixes leaks under slabs and he did a phenomenal job. We still wanted to replace the water heater so Joe was patient while all the excavation, repair, and restoration work was done. Joe did a great job replacing our water heater and even built a new stand/table for it. We were billed what we were quoted and he showed up on time and was very professional. We will definitely call him for any future heating, cooling or plumbing needs.

Devin, Josh and Levi did an outstanding job installing 2 split units at our home. Near 100 degree…read moredays and both coil units located in the attic. They were very professional and made sure to leave us with cooling for the warm evenings. Thank you guys and Wagner Mechanical. Job well done!

Dear Wagner Mechanical Management, I am writing to formally…read moredemand a full refund of the $95.79 charged to my credit card on July 15, 2026 On that date, your technician arrived at my property to repair my water heater. Instead of servicing the unit as per my request when I contacted your company, the technician refused to perform any repairs and instead pressured me to purchase a replacement system for almost $4000. I declined this coercive attempt at extortion, and no services were rendered. I was never informed of, nor did I consent to, a $95.79 diagnostic fee. I contacted your company only to have my water repaired, not to be pressured to purchase a $4000 replacement system. Charging my card for a refused service constitutes an unauthorized transaction. Please process a refund of $95.79 to my card immediately. If this matter is not resolved within five (5) business days, I will take the following actions: Maintain the formal dispute already initiated with my credit card issuer for "services not rendered." File a predatory billing complaint with the New Mexico Department of Justice Consumer Protection Section. Report this incident to the New Mexico Regulation and Licensing Department (RLD) Construction Industries Division. I expect your prompt cooperation to resolve this matter amicably.

I have massive gratitude for the honestly of this company. I had another company install a…read moreheat-pump water heater. I felt like they were inappropriate, so I called #1 to review the "other" companies work. They were able to point out the flaws that would block my new heat pump from being green-tagged. They pointed out the green tag was missing. They didn't charge me. So, I called them again a few months later because they proved themselves to be honest people. They came in, took care of my seasonal tuning and a toilet that was not flushing. I think I've found my trusted plumbers, and that's a hard thing to do! 10/10 recommend!

We hired them to do a simple plumbing job and were so impressed with their owner and his…read moretechnicians, we hired them to do an extensive upgrade of our electrical system. Ours is a 4000 sq. ft. home. If we should ever decide to go solar, I would trust no one else.

My kitchen sink was clogged really bad a few weeks ago so I sent a request to multiple plumbers…read more Mario responded within minutes and was at my house first thing the next morning. The sink has been working great ever since and I was pleased with the speedy response time. I would recommend Mario to others in need of a plumber. Based on another review on here, I feel that it's worth mentioning that I didn't feel like there was a language barrier.

Contacted the business yesterday due to an urgent plumbing issue in the early afternoon, Mario…read morestated he could come in that same day. I had cancelled another plumber that was to come in later that evening because he gave me his word. An hour passed and I texted him with no response and called him twice which went straight to voicemail. He never came, as he stated, nor returned my text/call. Extremely unprofessional and from first hand experience unreliable!

Gustafson's team is accommodating, experienced, and very professional. I wouldn't go anywhere else…read morefor my HVAC needs!

We had such a good experience with Gustafson's replacing our two AC's! Excellent workers and super…read morequick to come out when we had an AC die on us. Top notch service all around! Thanks Mike!

This review is only about the bidding process provided by this company; (That is how far I got with…read morethem) Be careful about asking this company for a bid. They were the only local company (out of the 6 I contacted) that charged a fee for having someone come out, and I was not warned about this charge in advance. I was looking to get a water softener installed. I called multiple companies and each said they would need to inspect the situation before providing a quote. Based on those prior interactions, I expected the on-site bid to be free, which is why the service fee from this company caught me off guard. It was first mentioned when the technician was leaving. I live in Albuquerque and had already worked with several companies before them, so this felt outside the local norm. The technician was professional and knowledgeable, and the quote itself was on par with the more expensive options I received. They also offered multiple possible solutions, which I appreciated. Because of the surprise charge and the higher overall cost, I chose a different company. This review is only about the bidding process and communication around fees, not the quality of their technical work. After I left my original review, the company called and offered to refund the service fee, which I appreciate. I still think customers should be clearly informed about any charges both when the visit is scheduled and again when the technician arrives. This might sound like a high bar, but for a high-cost project, their competitors seem to handle this more transparently and free; Based on my interaction with their staff, I assume they are very capable. I'm leaving this review specifically to describe how their bidding process works, since that's an important part of the experience for expensive projects.

Incredibly professional and trustworthy. Santino and Trey were able to swap out our water heater in…read morea reasonable time, cleaned up, and were the kind of people you can feel comfortable having in your home. Santino explained all the changes and parts to me, I dont know much but the new water heater looks great, clean install. They were on time, no weird "sometime today" time frame and finished right as anticipated. As a mom of 4, I worry bringing people in the home, we had other quotes and not only was this the most reasonably priced - these were the people I felt most comfortable with. Win-win.

My very old shower (house was built in 1950) started dripping continuously so I called a plumber…read morewho was recommended by a friend -- they couldn't see me for 10 days. The dripping became a steady stream that couldn't be turned off a couple of days later so I decided to call Signature (from hearing commercials on KHFM). Bella was very kind and showed great empathy and understanding; she arranged for Steve Olson to come and evaluate the issue that same evening. Steve was great. He was able to see what was needed and he called the office (after hours) and was able to get Max Fort scheduled to do the work the next morning. Max did an excellent job. Instead of capping the lines and taking the parts to look for replacements, he saved time by going directly to the supplies store and quickly finding the necessary parts. I was worried that the parts would not be available since the shower was so old but he had no trouble finding them. He turned off the water and also the water heater while he was working as it had been hot water coming out. I really appreciate his conscientiousness. He fixed the shower and also replaced the hardware in the other shower per my request to avoid the same problem in the future. He had to go get a tool and different parts for the other shower but did so efficiently. I really appreciate him getting this done so I can avoid an urgent issue in the future. Max and Steve were both great at explaining what was going on. I really appreciate the competence and timeliness of the team in addressing a fairly urgent issue that appeared to be getting worse with time. And the price was very reasonable. I will definitely use them in the future.

Justin did a great job explained everything that need to be done even went under the house to…read morecheck the plumbing i would recommend signature htg and cooling to my family and friends