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    Susan Libman  - Compass

    Susan Libman - Compass

    (3 reviews)

    With how crazy the real estate market is, especially in the North Shore, it really goes a long way…read moreto have an excellent realtor. Susan was beyond exceptional. We were so fortunate to have first met her while wandering through one of her warmly staged open houses. While most seller's agents we met at open houses tended to stay disengaged, Susan was welcoming and clearly was there to advocate for her client. Even though we didn't go with her open house listing, the true reward was getting connected to her for the rest of our new home search. While some realtors are just there to open the door and send you automated listings, Susan blew us away with her vigilant and thoughtful procurement of potential homes. When seemingly perfect listings popped up, we'd quickly hop onto our email to ask Susan for a showing only to find an email already in our inbox from her asking if we'd be free later that afternoon to see that exact listing. With each potential home, we were greeted by her kind smile and thorough data on not only the home but also the neighborhood and market. Her local roots and connections to the North Shore gave us the confidence in understanding and making the decisions needed to submit offers in an area where homes were receiving 10+ offers, tens of thousands over listing price. Susan provided constant communication and support. We never felt pressured, uncomfortable, or alone while working with her. I honestly have no idea how she has so little reviews online and feel like we really lucked out to have gotten her as our agent before more people catch onto the exceptional quality and service she delivers. If you're in the market for a home in the North Shore, you need to at least give her a call to experience what an exceptional realtor truly looks like. Oh... and she helped us close on our new home at the price point we had hoped for. Exceptional quality, service, and results - yes, she's that good.

    Susan is literally the most incredible agent we could have ever asked for. She sold our home in a…read moretimely manner and then found our dream home for us in the exact neighborhood we wanted to live in. She is extremely knowledgeable and knows the market very well. We are so blessed that we found her and I would highly recommend her to anyone looking to buy or sell!

    Pickard Group - Closing day!

    Pickard Group

    (50 reviews)

    I cannot speak highly enough of RE/MAX Suburban with Susan, Ron, and David Pickard!!! They have…read morebuilt a team and comprehensive network of professionals that know how to deliver in all aspects of home purchases. I went from thinking the possibility of a home purchase was 3-5 years away... to finding and closing on my forever home in 20 days with the Pickard's guidance, help, and assembled team. The Pickard RE/MAX Suburban Team was referred to me by a lifelong friend who has exclusively worked with the Pickard's over the past 15 years for home rentals, purchases, and sales. Initially my goal was to attain a 3-5 year home rental and then transition into a home purchase. After seeing the elevated rental prices with limited inventory, I asked Ron Pickard, "can I purchase now?" Ron answered "yes, let me show you how." From there Ron & David worked with an outstanding Mortgage Broker to create a comprehensive purchase & financing strategy that worked for where I was at and what I could do. David was able to help me find, negotiate, and acquire my "Forever Home". David assembled my purchasing team of Mortgage Broker, Lawyer, Insurance Agent, and Home Inspection that yielded a seamless closing within 20days of submitting an offer on a property that had 4 other offers. That ability for a rapid and low risk closing is what made my offer then selected option. Ron & David were ALWAYS very responsive, and made sure to fully answer or get the answers to the items I asked. They best part is they worked as a team so there was ALWAYS continuity in expedited action and delivery. Thank You Pickard RE/MAX Suburban!!!

    ***** My wife and I worked with David to purchase our home in the northern Chicagoland suburbs…read more The entire experience was amazing! He guided us well and his attention to detail and communication throughout our purchase journey was always prompt. Our purchase did not end at our closing in that we continue to receive letters and brochures from David, Ron and Sue with household suggestions, and tips. We highly recommend The Pickard Group as consultants and agents for all of your Real Estate needs.

    Karen Danenberg Group - Keller Williams Thrive - The Karen Danenberg Group, shown are Karen and Alan Danenberg

    Karen Danenberg Group - Keller Williams Thrive

    (16 reviews)

    Karen and Alan are excellent. My wife and I are both Realtors in the Boston area but needed someone…read moreto help sell my wife's parents' house near Chicago. Karen made everything smooth and easy in a transaction that wasn't always straight-forward and she was looking out for us and protecting our interests even when it wasn't to her benefit. Would confidently recommend her to anyone else.

    Alan and Karen are such great people that really love their job and it shows. They helped us find…read moreour dream home and helped us sell our house. The process was very well explained and they both were extremely patient with all our questions we had. We met Alan at an open house and he was so nice and very personable. I knew right away that this is who we wanted to work with. We met Karen a few days later and she was just like Alan; Fantastic! They found some houses that matched our criteria and we went to look at them. There was no pressure and they were very knowledgeable about everything. I can't say enough about them being so patient and really wanting the best for us. If you're looking to sell or buy I strongly recommend contacting them. We have been in our home a few years now, and love it. We also recently sold our investment property with them, and they handled all renovations & the process of the sale making it a hands off process for us. Thank you for everything and making us smile everyday about working with you.

    StartingPoint Realty

    StartingPoint Realty

    (78 reviews)

    Ryan Gable from Starting Point Realty was our agent when we were shopping for a house. We're first…read moretime home buyers, and even though we did as much self-learning education we could, he taught us there was always more and more to learn during the home buying process. Even though we had a hard time deciding between single family homes (Detached) and town homes/Condos (Attached), Ryan was always patient with us. He was with us every step of the way with great insights on affordability, explaining how home offers work, even when we decided to switch our search locations! No matter the twists and turns we presented (I'm sorry Ryan!!), Ryan stood by our side the entire process. In fact, he was a mentor for us, who went to essentially EVERY single house we wanted to see, who gave valuable opinions and insights on every home and even the area where the home was located. He checked in with us and made sure we actually loved the house instead of pushing us towards a home to make a quick sale. Ryan is the kind of real estate agent you would want; patient, will educate you during the whole process, and will ensure you're taken care of during the whole process!

    Ryan was incredibly knowledgeable, experienced and empathetic. He was able to deftly guide us…read morethrough the process of selling our home and the absurdities of the current market to a safe landing. Ryan was down to earth and walked us through each step, always respectful of our situation and perspective while providing honest and insightful counsel. Ryan worked with us even before any formal agreement, advising on remodeling and market value. We had to sell our condo due to unemployment, it was an emotionally difficult process but Ryan and his team were always supportive and compassionate. Ryan went above and beyond in terms of availability and providing hands on help. This process could have been an absolute nightmare with a lesser realtor, but we always felt safe guided by Ryan's expertise.

    Pam MacPherson - @properties Christie's International - Pam MacPherson

    Pam MacPherson - @properties Christie's International

    (17 reviews)

    Overall, primarily influenced by the outcome of our search / purchase (the most important measure),…read morewe were very dissatisfied with the overall service from Pam and Wendy. Pam and Wendy did give us a significant amount of their time and energy over the months it took us to complete the purchase of our new home, which was greatly appreciated. That being said, due to circumstances that could and should have been avoided, we now find ourselves in a discouraging and extremely costly situation as we work through several issues that should have been identified through the home search, due diligence and inspection. We trusted the inspector Pam and Wendy recommended to us would be thorough with a critical focus on protecting us from major issues - this was clearly not the case, and the shortcomings of the inspection and related negotiations have left us having to pay tens of thousands of dollars out-of-pocket to remedy. On a related note, the 'experts' Pam and Wendy recommended during the inspection/attorney review period were equally poor, particularly a roofer that gave us an estimate for repairs that we now know was 95%+ underestimated (as proven by four subsequent estimates for the same work), and gave us a false sense of security in terms of what we had ahead of us. Maybe the most unsettling part of the experience in hindsight (which should have raised our flags in the moment) was when Pam and Wendy clearly put the best interest of the sellers ahead of ours (their client) in the context of pressuring us to sign the deal on a condensed timeline so the sellers would not have to relist the property. Finally, neither Pam nor Wendy made themselves or a legal representative available to represent us in person during our closing, and did not give us a heads up that we would be there alone, leaving us with a fairly sour taste on what should have been a celebratory day. Overall, as we continue to work through issues daily and try to recoup our losses, we do not feel our best interests were prioritized and feel the advice from Pam, Wendy and their recommended subject experts was critically underwhelming and insufficient.

    From the moment we met with Pam and Wendy we knew we were in great hands. My husband and I were in…read morethe process of trying to decipher whether or not we wanted to take on a big project, or something more turnkey. Pam and Wendy differentiated themselves from the beginning because they knew the estimated costs of various projects, and where we would get a significant return on investment should we decide to sell our home in the future. We truly felt that they had our best interests in mind, and were always available to consult on various ideas. When we heard about a home coming on the market in Evanston, Pam did not hesitate to reach out to her contacts and ensure that we were the first people to get into see. Once we knew this was the home for us, Pam and Wendy knew how to navigate the negotiations with multiple offers, and her competitive yet sensible drive kept us calm and focused throughout the stressful process of buying a home in a pandemic. After the house was ours, Pam and Wendy's work did not end. They connected us with their favorite vendors for roofing, carpeting, lighting and more. They ensured we were connected with the best lawyer and loan-officer and were on-call to help us navigate several unforeseen circumstances throughout the process. We truly feel that our "forever home" today, would not have been ours without this incredible team of professionals assisting us throughout the process. We can't recommend them enough!

    Ilene Nye - realestateagents - Updated May 2026

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