Beautiful furniture and phenomenal service! Definitely my first place to go in the Niagara region!read more

Probably the best furniture/home decor I've seen in upstate NY. Nice price range as well. Friendly…read morestaff is always a plus!

I just had an excellent customer service experience. My mom purchased two identical rectangular…read morepillows from Room, both stenciled with the word "Buffalo" and the coordinates of the city (latitude and longitude). She gave one pillow to my dad and the other to me as Christmas gifts. Shortly thereafter, we discovered that the paint used to stencil the letters and numbers on the pillow was water soluble and wiped off with a damp paper towel. It would have been impossible to wash or even spot clean the front of the pillow case without also removing the stenciling. Today, well beyond the 14-day return policy stated on the receipt, my mom and I brought the pillows back to the store to see if there was anything we could do to protect the paint on the front of the pillow case (Scotchgard wasn't going to cut it). As soon as we walked through the door, we were greeted by an associate. We briefly explained our concern to the associate, and then without even batting an eye or even checking our receipt he apologized, stated that he was unaware of this issue, and immediately offered to exchange the pillows for other merchandise. We ended up selecting different Buffalo-themed pillows. Room offers beautiful contemporary furniture and home decor, and after spending time looking around the store and observing the quality of their merchandise, it's obvious that the faulty pillows were an anomaly and in no way typical of the products sold by Room. My mom and I were both impressed with this customer service experience and appreciate the attention we received.

This is LA-Z-BOY's local warehouse location where you would pick up furniture orders. It is not a…read morestore-front or gallery. However, of all of the furniture stores in the area, LA-Z-BOY is still locally owned, family owned and treats their customers like family. If you want quality furniture and home accessories, combined with a great shopping experience, go see LA-Z-BOY at their Sheridan Drive store in Amherst.

A local furniture store in the heart of downtown Niagara Falls. You won't find high-pressure…read moresalesman, but an Italian-American looking gentleman who will show you his inventory of couches, desks, dressers, chairs and more. I thought the prices were similar to what you'd see on retail and haven't necessarily found an item that I thought was a must-have. Looking for some couches, they had some inventory on hand of sectionals, leather sofas and more. The business owner also offers to order some from a catalog on hand and gives you personal service in helping out. I thought it was worth a look to see if they may have any items, although at the moment I haven't found anything to fit my needs.

I bought a sectional here at a cheaper price than Raymour was selling it at. They custom ordered it…read morefor me and delivered it the day it came into the store. Returned again to buy a mattress which they have a big selection of mattresses and they did same day delivery.

Called to get pricing on a chair I saw on their website - the gentleman told me they don't do…read morepricing over the phone and that I would have to come in. He then asked me what model it was and I told him, and he said they didn't have that in stock it would have to be ordered and for me to "bring the numbers in." My response: "I have the SKU number right here..." Him: "I don't do nothing over the phone." Me: "So I have to drive there, come in for something that I can't even look at because you don't have it in stock but to give you SKU numbers that I can just as easily give you over the phone." Him: "Yes." We just moved here and need to furnish an over 2k square foot house, but this place will never get my business. What a ridiculous way to run a business.

Awesome place for treasure-hunting if you enjoy DIY home projects or are renovating a house. If…read moreyou love watching home renovation shows, this is the place those people would shop for all the good stuff. They have SO MANY cool things of all ages, from antiques to newer stuff, everything including the kitchen sink. Prices vary widely but most items are clearly marked so you'll know which things are within budget and which are the splurges. Bricks and countertops are in the fenced-in outdoor area. The staircase to the second and third levels is just inside the main entry on the right, and there is a gender-neutral restroom there too. Staff is friendly, helpful, and easy to find. Parking is available on the street (free, no meters). I also met a very sweet and friendly shop cat wandering around. Bonus points for the shop cat. Note - as with any large building full of really cool very old building materials, there is a pervasive musty smell in the air, so if you're sensitive to those things (allergies, asthma, etc.) a mask might be a good idea.

Excellent place to visit for a variety of items...vintage doors, windows, knobs, sinks, lighting &…read moremore. Staff were knowledgeable and friendly. Will return again. I bought a small piece of stained glass & incense burner both very reasonably price.

Such a cute and well-curated store! They often have decently-priced smaller decor items which is…read moregreat. I love how well-themed it is, almost feels like my Pinterest board come to life! A great option to shop small and support a local business. As a warning, it does basically become all Christmas in late fall/early winter, so if you don't celebrate I would recommend skipping at that time as I wasn't able to find much else sadly. In early fall though they have great fall and Halloween decor options!

Well, there are two tattered tulips and Lockport and that's where we went. Looks like there's also…read moreone in North Tawanda beautiful displays must visit.

I love this shop! This is an absolute treasure trove of artist-created items, plenty of unique and…read moreinteresting things to look and and fall in love with. If you're looking for gifts or souvenirs, home goods or just some self-care shopping therapy, this is the place. Staff is friendly and helpful.

I just love this store so much! Every little item in this store is extraordinary! This is a must…read morestop if you are traveling in Buffalo! I had to snag myself a meowfia sweatshirt! If you love cats and being a decent human, you'll love this store! Also the people that checked me out, were incredibly nice and super friendly. They seem to value every customer that walks in. Already counting down the days I can come back!