Much better at selling cheap 3rd world made furniture than providing any decent level of customer service.

While IKEA offers some great products at value prices, I am becoming disenchanted with the store experience. After my visit this week, I doubt that I will return. We went to the store to pick up a few small items that we had forgotten on our last visit. (TIP: if you buy a lamp, be sure to buy the bulbs too as IKEA lamps will not accomodate bulbs bought elsewhere). So after working our way through the vast store with our light bulbs, we found ourselves stuck in a twenty minute wait at the check out. The store has 20 registers but chose to utilize only three. By the time we exited the check out, the lines were backing up into the warehouse section of the store. This is a frustration that will drive me to other retailers. read more

11am Busy Saturday 11/7/2015, plenty of customers, 3 of 25 check out lines open. Lines 25+ deep. Management incompetence, again. Nothing changes but the day. read more

They have so many things to look at. I like that they have the showroom to be able to see how things are placed together, it helps to give you ideas for whatever project you are working on. I like to go better during the week rather then the weekend because its so jam packed with people. The food is really good and priced so anyone can afford it. read more

wow, I don't know what happened to this store - used to love it. Was here Monday, July 20th - disappointed. First, computer wouldn't pull up my member card. Asked for help. all the girl said was to log in and it will print you a new one. Well, couldn't log in but she didn't bother helping anymore. So - any member only sale items I couldn't buy. Second, things were empty or misplaced, it was disorganized - and if you've ever been to Ikea you know this is weird. Third, no one was around to help, and the few that showed up would ignore me or walk away if I approached. And finally, the check out clerk talked with another clerk the entire time I was at his cash register. I used to like Ikea, especially popping into the marketplace for candles etc. But after this experience. I'm not driving up there again for awhile! read more

Every IKEA is pretty much the same: make sure you have a few hours, a couple hundred dollars to spend, and the willingness to dodge through crazy people traffic. Great deals, fantastic design, but it all comes at a cost: your sanity! read more

Drove for hours to get a bed and a desk. Upon returning home, all furniture I bought came without pieces necessary for assembly (screws, nails, etc. ). Costumer service was very unaccommodating. read more

Love their stuff but the checkout experience is horrific. Standing in a loooonnng line looking at 16 closed registers. Tempted to abandon my cart but live 2 hours away. read more

Great food meatballs, ribs, all good they have great food options and the desserts are great I love the food at Ikea

Its everything you ever wanted for your home and all the other things you never knew you needed. Even if you don't buy anything it is a great place to get inspiration (i need a farmhouse sink in my life). They have cinnamon buns too! read more

I had my dog with me. She is a service dog. But I had some rude girl with short hair like a guy. She almost even looked like a man. I was a bit confused.Anyway she asked me to leave without asking me if my dog was a service dog. I have spent over 2grand in the last month here and was about to spend about $600 today. But I was rudely asked to leave. I think its time for some training. I'm pretty sure this company is in business to make money not reinforce dog laws. If I was the business owner I would fire this person. She just cost you a few hundred dollars in one day. I wonder how much she cost you everyday. What a loss. Shame on the training. Ikea is in business to make money not kick out the people who spend the most money here. read more

Going to Ikea for ribs? Yes, I recommend them. There's great chicken strips for kids and interesting desserts. Go hungry, eat on the cheap & pick up a cinnamon roll on the way out. Cinnamon rolls are no Cinnabon, but have probably less than 1/2 the fat. Tasterific & oh, yeah, they sell furniture too. read more

The staff is nice and the food was good so I recommend going there for food or for getting stuff for your home. It's a very nice place with good furniture read more

I was so excited when ikea arrived in Charlotte. If you flipped through their catalog you can see that my whole place is furnished via ikea. Not only do I love the furniture but the Swedish Meatballs too! Num-num-num! read more

Horrible experience. Item not in stock. No one was in the department to help me and it took me 10 minutes to track down an employee. Another employee had to be sent to the department and took an additional 10 minutes. After all the waiting for employees, the item was out of stock. To top off the horrible customer service, one manager had no sympathy and took phone calls when I was trying to speak with her and another manager about my frustrations. read more

Several of the associates couldn't be bothered to even acknowledge us. Overall, we experienced a lack of friendliness.

What's not to like about IKEA? It makes a modern home possible through it's great pricing. You can find almost anything imaginable in home décor and you can get some pretty funky design ideas. Yes, it's a ginormous place, packed with people from all corners of the region, but if you go in prepared you can make it a pretty cool shopping experience. Put aside 2-3 hours for your first visit. read more

IKEA needs no introduction - this is the one-stop shop for DIY decorating on a budget known around the world! The Charlotte location is always neat and well organized, and features easy parking, a convenient location, friendly staff, and all the IKEA goodness you know and love from flat-pack furniture to their signature meatballs. My only complaint is that the vegetarian 'meatballs' come with boiled vegetables rather than delightful lingonberry sauce, mashed potatoes and gravy of their meat counterparts; we meatless eaters want our comfort foods, too! read more

Hur säger man Awesome på svenska? IKEA!!! I absolutely love IKEA! Sure, there are things about IKEA that aren't the greatest, but I just feel too comfortable and excited to care about any of them. The rat-race maze could definitely make an impatient, anal-retentive individual such as myself, implode in T-minus 5. Yes, some of the merch is cheap Chinese crap. It's still akin to Disneyland for me. Whenever I visit Costco...I get the hot dog and a drink combo for a buck fifty. IKEA has a similar deal that's tough to pass up. My biggest attraction to IKEA is that I'm of Swedish descent. Lingonberry jelly to spread on some Lefse, Paj Rabarber for a treat, or Godis Lakrits...IKEA also reminds me of what time the Vikings game starts. Skål Vikings!! While you're shopping at IKEA, you can opt to drop the kiddos at the magical petri dish on the first floor. Your little maniacs will be slap wore out by the time you pick them up. When it's time to leave, I hope your phone battery has retained a good bit of its charge, cuz you'll be in line for a while. If you have your kids with you, have them sing a song really loud. This will either amuse everyone or annoy everyone. Either way...you will be amused. P.S. Don't forget that lint roller you never buy...but know you always need. read more

Love, love love this location. It seems to be a little larger than the Ikea in Orlando but I may be wrong. The reason for 5 stars is completely selfish. I scored a ss over range microwave brand new, in the box for 89 dollars in the scratch and dent area. The return policy at this store is awesome, they will take just about anything back and the staff has always been nice and helpful. read more

Everything you could ever want under one roof. This place is huge. It took us over 30 minutes to find the restaurant inside. This was my first ever visit to an Ikea, and I will definitely go back again. The furniture is low end, but it was priced accordingly. read more

AS-IS SECTION. Love IKEA. Love the as is section. Love the food. Love the prices. It's a great place to get modern furniture at decent prices. There is cheap furniture, there is expensive furniture. There is any kind of furniture you want. The food is great. Be careful, because even with cheap prices, a full Cart can still cost some coin. read more

There is no lie, ikea is my favorite place to shop. Almost ever piece in our home is furnished by ikea. Plus with all the other perks they have given us, they gave us over 500 dollars worth of free stuff, from a any announcement my wife and I did last year, they have a customer for life. Baby annoucement here : http://m.imgur.com/L7ayxVf read more

Large, some good stuff and some cheap looking. I'm not a self assembly fan esp as history with ikea is always missing a part of have a direction that is nonsensical Bring comfy shoes read more

Disappointed in their customer service. Drove two hours to pick up fabric that I couldn't purchase online. Checked online store inventory, which showed 15 yards in stock, but they had none when I got there. There was a ton of the fabric I wanted hanging throughout the store as display, but my suggestion to sell me some of these yards was denied. I think it would have been an easy way to rectify the situation. read more

99 cents breakfast & 50 cents hot dogs. Make sure you check out the sale section. Be careful what you buy without knowing how you going to transported home. Love IKEA! read more

Huge. Large variety. Eatery upstairs. Come with lots of energy and money. You'll want more than you came in for.

I HAVE to go to IKEA anytime I go to Charlotte. I can't leave Charlotte without being in that store. However, I have to block out at least 2 hours because I HAVE to walk the same path every time! There are some great buys here, everything you can imagine you need in your house! read more

IKEA is always a fun vacation destination for the wife and myself!! But let's be honest, we come for the köttbullar, but we stay for the söderhamn. read more

Just left the store to buy a Peace plant no Peace here it was priced at 7.99. I waited in line for 20 minutes and it rang up 12.99. The cashier would not honor and had to call 4 people I finally I said forget it. This is the worst store I have ever been in to purchase a damn plant IKEA get your shit together. It's called Customer Service!!. read more

I simply love IKEA! Yes, some of the stuff is super cheap, but for dorm life it is totally fine. We have some things that are still liking awesome 15 years later. The staff in the kitchen area- Donald in particular- is simply awesome!! He was helpful, professional and spot in with his advice. The cafe has gone down in quality quite a bit. The food was cold, the people not informed and the selection poor. We will happily continue to use IKEA:) read more

LOVE ikea, make sure you try the swedish meatballs at the cafe or be sure to pick up a bag of them to take home in the frozen food section!! read more

Its cool here, lots of home stuff and idea, I still like Bed Bath and beyond better though.

I saw giraffes. Monkeys. Tigers. A few reptiles. And a few rhinos. Yes. It was a zoo.

There is a time in every renter/ homeowner's life when they need an aesthetically pleasing home good for a reasonable price and IKEA answers the call. I've owned several pieces of furniture that have lasted about 7 years on average. Their items are low-cost and designed to be updated on a regular basis. I do enjoy looking at all of their stylish room concepts and drooling over their offerings in the cafe. read more

I love this place, everything is priced perfectly. I love the wall art and the contemporary feel about everything! The food is a plus too! Sweets are good at any time. read more

2 hours before closing, the place is crowded with shoppers buying stuff, and these geniuses have ONE cash register open. One. You should see the line! read more

If I could, I'd live in an IKEA like the kids From the Mixed-Up Files of Mrs. Basil E. Frankweiler. But alas, I cannot slip off the grid to rough it out in the IKEA wilderness. So I give myself ample opportunities to visit the closest location wherever I'm living. And so far every warehouse has never been a letdown. As my wife mentioned, visiting an IKEA no matter where you are, it's like the airport--you're never in the town, you wholly contained within the realm of IKEA. The Charlotte location stands ahead of others, though, as it's cleaner and less chaotic with a more extensive cafeteria. And none of the other customers I happened upon seemed on the verge of a psychotic meltdown or severing all contact with all of humanity. I was especially delighted that the elevator smelled like chocolate, but that could have been a randomly awesome coincidence. I didn't really interact with the staff, but the ones I saw appeared in good spirits. Of course this all could have been well-practiced act to hide that their dead on the inside, yet their eyes did sparkle with delight so I'm sure they are enjoying being part of the IKEA brethren. Can't wait to join as my family refurbishes our new house with as much IKEA furniture as we can. Plus, my wife likes the chicken. read more

If I ever visit IKEA, the first thing I visit is the cafe and restaurant. I just love the Swedish meatballs, the Lingon juice, and pretty much everything on the menu! The coffee is just as good as Starbucks! read more

IKEA - The combo meal was deal! - Home Decor Near Me - Charlotte, North Carolina

Oh, the magic of IKEA. I'll be the first to admit (and I know I'm not the only one here), I HAVE and WILL go to ikea JUST for the food. The Swedish meatballs are so insanely good, and I always make sure I grab the cornbread. Of course I make it look like I'm there for other things, like a $1 candle, but really I'm just there for the amazing food. Oh.. And their furniture and stuff is great, too. Furnished the majority of my apartment with IKEA stuff. But let's not forget the real reason to go to IKEA... The food. read more