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    IHPT Hand and Physical Therapy

    5.0 (1 review)

    Services - IHPT Hand and Physical Therapy

    Physical therapy

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    9 years ago

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    The CORE Institute - West Phoenix Physical Therapy - View from the bike

    The CORE Institute - West Phoenix Physical Therapy

    5.0(1 review)
    2.2 mi

    So this is my second time through a round a PT here at this location. It's my shoulder this time,…read more but last year it was my knee after surgery. I have to give the employees at this location a 5. They care about helping their patients get better and learn how to keep progressing at home after therapy is over. The PTs and PTAs that I have had assigned to me have all been polite and knowledgeable. I even forgot my to go cup there one week and they went out of their way to keep it several days for me until my next session (that's above and beyond as it would have been easier on them to throw it away. It was even rinsed out). Equipment all appears in working order and is kept clean. The front desk staff are also very competent and great to work with. Here are the downsides (which in my opinion are mgt issues outside of the control of this PT location so I didn't ding their review: They are busy as in it takes 3-4 months from referral (even from their own doctors) to evaluation. They do prioritize surgery patients (so no wait time there) and took can take your referral for PT where ever but that seemed liked more work for me than waiting and I couldn't be bothered this time. You can't call the PT desk directly...and that's annoying... you have to call the CORE main number and eventually you get transferred to them (this does take more than 15 min usually so hang in there!) All in all I would use this location and core again for PT, once you get in.... they are great.

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    The CORE Institute - West Phoenix Physical Therapy - View from the bikes/treadmill

    View from the bikes/treadmill

    The CORE Institute - West Phoenix Physical Therapy - Celebrating the 4th all week at Core PT

    Celebrating the 4th all week at Core PT

    The CORE Institute - West Phoenix Physical Therapy

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    Foothills Sports Medicine Physical Therapy - Hands-on physical therapy that gets results!

    Foothills Sports Medicine Physical Therapy

    4.7(19 reviews)
    3.0 mi

    Knee PT was fine there and I liked who I delt with…read more One person there seems very immature and says insensitive things to elderly customers walking in- during one of my appts- one elderly gentleman came inching in with his walker to do his regular Pt it seemed like. This younger guy who is apparently early 30's knew his name & had the gall to say, "I bet I'm in worse shape than you as he is tossing a football in the air and then shoots a washcloth into a hamper like he was shooting a basketball... and the elderly gentleman seemed very put-off by his comment and said- yeah I doubt it how old are you and he proceeded to say he was early 30's... And the older man scoffed and kept inching his way past him using his walker... Very distasteful. I'm glad I never had to work with that person- I would have requested someone new or this review would be way worse. I went a handful of times this summer and did a lot of Pt I was used to before moving to this area.... I was playing in a summer basketball league and needed the extra support for my knee and therapy to help me recover between my practices and games. I referred my mom there and I also took my teen son there- who has been going through a growth spurt forever it seems and while playing competitive basketball, he's gotta maintain proper form doing things and support his active body as it's growing with Pt moves to help strengthen his core to support his high impact training. We saw another person- Jeremy and he was helpful and patient with my son. Took his time and we got a printout of moves for him to continue before/after each practice and game. We also did cupping on his lower back. Which helped his muscles recover quicker. I'd recommend him for sure! Great bedside manner! Thanks Jeremy!! They also did scraping on the backside of my knee where my tendons were getting really tight. It helped a lot but man in the moment it HURT!!! Wow! My son's basketball coach and my fellow teammate also went there this summer and she has had major issues with her Achilles and they scrapped that as well so she could keep playing g with us. After wasting soo much time since about 3pm today and now it's 4:18- I finally have a $9.86 bill handled that they had left on my account... Apparently I'm supposed to get a free hat for my referrals but- keep the hat- handle the $10. Like come on... The front desk girls couldn't give the proper info needed to make the payment on the automated system and then she hung up on me and proceeded to call me back claiming the call was disconnected. Yeah... right. I don't buy it. Just let James know how they need to make their payment system more seamless and their offices should KNOW how to direct a customer to pay their bill with a reference number- not the statement number. Like what I had to deal with. They have a lot of elderly people there and I highly doubt they want to sit on the phone playing g phone tag and dealing with automated systems just to pay a bill that the actually office who treated them for-couldn't handle themselves. I bet far less patient than myself. Take note corporate. Had I not had to deal with all that- they would probably be 4 stars... because of the younger guy with dumb comments to clients that everyone on the open apt floor could hear loud and clear.

    Jamie is my therapist and she is a rockstar! She is extremely thorough about The steps we need in…read moreorder for continued (with improved) mobility! Communication is everything to me and Jamie and her team work diligently for my physical and mental success!!

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    Foothills Sports Medicine Physical Therapy - Foothills Sports Medicine Physical Therapy

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    Foothills Sports Medicine Physical Therapy

    IHPT Hand and Physical Therapy - physicaltherapy - Updated May 2026

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