The food I had here the other day was horrible I ordered crepes and they were soggy no flavor the strawberries looked like they on the verge of being rotten. I also ordered Pumpkin pancakes and only got 1 pumpkin pancake the other one was a regular buttermilk pancake which would of been ok IF THEY WEREN'T BOTH DRY. Like the pancakes had no moisture at all it was just bad the eggs were the only thing I ate even tho they had Kraft cheese on top just ghetto. read more

My server Alyssa was so amazing. She was fast and very kind. This was the best service I ever had in my life

Good prices, service was okay. Very cramped. Decent for the money, good food. Should work on service a little. read more

Great customer service, even when I DoorDash at this location they make sure to offer something to drink if I'm waiting and service is always fast. read more

I was craving for crepes on a rainy day so my mom and i ate here in the afternoon, first we waited for 5 minutes by the door cause there's no hostess in sight, i think they're too busy talking in the kitchen. until finally a waitress came out and she let us seated. we ate around 3pm, so thats practically a dinner, right? our waitress was Audra, she's very friendly and attentive, she always makes sure we're doing ok, have our drinks filled, always keep coming back if we needed assistance. though im only giving 3 stars bec. i ordered a pot roast melt served with fries, the roast melt was so oily i couldnt finish it, i just ended up taking off a bunch of meat on my sandwich and just finished the whole thing with just the little meat, i regret not getting crepes instead. but we'll have to come back next time. read more

Came in for steak and eggs. Sat in booth from 21:59 til 22:13 and order was never taken. Family came in after me and with in a minute of being seated was being helped. Disappointing to say the least. read more

This IHOP isn't different from other IHOP's, but it does have a few things that make it stand out. 1. Open 24 hours. So any time you're hungry, drop by. 2. Service is pretty quick. Food comes out quickly. 3. Restaurant is relatively large. They have space for large parties. 4. Very convenient. This location is right off the freeway. read more

Worse service, took for ever we sat waiting for our food 1 hour before we got out food, it was 10 am when we got there. Then you can hear some lady kids crying so much from across the way, didn't even enjoy being there. Food took forever and crying kids. Next time I'll go to perris and iris cleaner and fast service. read more

This is for the manager who took care of my friend and I. Seriously, we were waiting for our food for an hour. We literally almost walked out and the manager comped us our food. I had to keep my mouth shut because I was irritated but thank God for this manager she was just so loving and so sweet. She didn't want us to leave angry. I can appreciate this manager not because of comping our food but because how direct she was to get us to just sit down and enjoy our food. She went over and beyond to take care of us after a mix up with their service. She then kindly explained that some of her crew were new & apologized, which was understandable. I want everyone to know that she deserves a raise. I appreciate a manager who steps in and takes care of the customer. Thank you from the bottom of my heart. May God bless you more ways than you can imagine. read more

Very bad service! I did wait in the waiting area for someone to come help about 10-15 minutes which I totally understand some most restaurants are having a shortage with staff. But as we sat down we waited another 15 minutes for our server to come around her name I believe was haydee and as I proceeded to ask questions of the menu she was very rude and just said we don't have it we don't have it...and as she took our food out she did not give us refills came to check on us once with the check as we had barely received our food which was very unprofessional as a worker of restaurant I see this as just wanting to get the client to leave as soon as possible. Definitely would not recommend when coming with family since I felt very unwelcome. read more

Never ever eating steak at IHOP ever again , turns out they either Microwave or boil there frozen steak , I couldn't help myself because I was so hungry took a few bits then I realized how come there's no blood running, I looked at the steak closely bam it was purple and dry , I just wish the server would of warn me and was like sorry sir the steak we have right now is pre frozen ... freezer burn and all.... I lost my appetite after That ...... BUT THERE PANCAKES DO LOOK DELICIOUS.. read more

IHOP - Can you say dry , microwave steak - Breakfast & Brunch Near Me - Moreno Valley, California

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This is the worst ihop I have ever experienced! I am in awe of the disorder and the unqualified staff. I was told my wait time was going to be 5 minutes. I waited over 20 minutes......once I was seated it took 20 minutes to get my drinks and another 20 just to take my order. I preferred the steak and eggs and it was the worst steak I have ever seen. I've seen a lot of steaks. Half my steak was all fat and the eggs were extremely raw and runny. The pancakes were the worst. They were raw.i can't believe this establishment is allowed to be in the ihop franchise. The wait staff was unprofessional and rude. All the food was terrible. The cups were barely clean. I couldn't even drink out of them.... if you want ihop don't expect it here.... you are better off staying hungry. read more

The hostess and manager of this location are WONDERFUL. I made a mistake on my online order (scheduled it for tomorrow by accident) and they were friendly and accommodating. They made my order right then and ensured I had everything on the original order. read more

If I could give 0 stars I would. Waited 25 minutes to get seated for a table of two, noticed the restaurant wasn't even busy.. after I got seated still waited 30 minutes because the workers forgot about us. HORRIBLE SERVICE. read more

Been here a few times of the past month or two. It's been a mixed bag in results. Our waitress was slow to serve us, passed us by several times to attend to others, and was quick to pass us a bill before we even were ready for a second serving of pancakes (this was during the AYCE Pancake special they have). The gist of this is: Day service is better than the evening/night service. I have no idea why this is since it's obviously not as busy during the evenings/nights. read more

I came here one time when I was hella craving french toast I believe. I could not sleep and the ihop that I had lived by was not a 24hour one so I drove all the way to this one. This place does seem kind of sketch. I was scared going in. I parked and there were people just chill in outside. I go in and the host/waiter was nice. I ordered and when my food came out it was wrong. Some one had made a mistake either the waiter or the cook. any who when the waiter went to go tell the cook that it was wrong they started yelling at each other in spanish it seemed like O.o but my order was fixed right away. overall, it was pretty decent. I moved, so I probably won't be going there again. It wasn't like OMG good that I would go out my way to drive there. read more

Had breakfast there last week. Seated pretty quickly. Service was great. LOVED the Cheese Blintzes with strawberry!!!!!! I also ordered a Swiss Mocha, pretty good too. read more

Excellent service, from my server, Heidi. Pancakes were fluffy and delicious, also my veggie omelette, simple and fit was perfectly cooked with tons of delicious vegetables. Update: quality has officially gone down, sloppy omelettes. Chefs are extremely careless. Food was thrown on my plate and avocado was just taken out with no care and smashed on the side upside down. If you can imagine eating a slop fit for a pig. I sent it back once, giving the chef another chance and received the slop again, so just had fruit, even that tasted old. I'm officially not coming back. Very sad read more

Came in at 2:30 am waited to be seated about 10 min. Waited another 10 min. to order. Got my first cup of coffee. Then food came 20 min. later. As she set the food down (which order was wrong) I asked for another cup of coffee. Finished my meal still no 2nd cup of coffee. So I went behind the counter to get my own coffee (empty pot). She sees me and doesn't say anything. Finally 10 min. goes by and 2nd cup arrives. WE WERE THE ONLY PEOPLE HERE THE WHOLE TIME! This lady is too busy doing nothing to serve people. It's now 4:20 am and I am waiting for my bill. WON'T COME HERE AGAIN! And I use to come quit often. read more

IHOP is one of my favorite breakfast places of all time where I can relax, read my book, and watch some Hulu on my phone. The service is really good and I want to give a big thank you to Haydee and Jason for their amazing service and their amazing friendship. It's such an honor meeting these two kind souls and they always check back constantly. I don't really care if my food takes too long because I know the place gets busy at times and I respect that. My favorite is the Chicken Fajita Omelette which I enjoy so much since I'm clearly focusing on my fitness diet. Huge thanks to all the amazing employers here at the restaurant and can't wait to come again someday. read more

My husband just visited this location. I should have walked out when the people behind us were talking about how bad the service was. This is most definately the worse IHop's I have ever been to. The place had 2 or 3 small tables so it was obviously not busy. We placed our order; drinks and food at the same time. About 15 minutes in we asked for our drinks again and the server responded "of course" like we didn't already order. A total of 30 minutes after we placed the order, our food came which was horrible. I felt like it ate butter with salt on top. Staff were just talking and texting. The whole experience was insulting. The meal came out to $29.00 and it was the very first time we didn't tip. I'm actually a good tipper and NEVER tip less than 20% but they took the gold for horrible service. read more

24 hours IHop is always a plus especially with friends on a late night run but expect to wait on your food. But that's expected since it is late night. Best time to go is during lunch time where service seems to at its peak: service is great but sometimes would have to wait a little for a table. The reason why the score isn't higher is the dinner service I went through. I brought parents to dinner and upon arrival the hostess was on the phone with her Mom...okay I understand but then she brought up drinks, I asked about what kind of teas they had, she didn't know either. We end up ordering 3 different dinners: we got steak breakfast, steak dinner and a crepe combo special. The waitress was nice and gave us time when needed but somewhere along the line my order was forgotten and burnt when I finally got it. There was around 5 other groups around us and 2 waitress and another person that seem to be wearing manager outfit serving us. I understand if food is late but the table next to us that had 2 people were waited on by each of those servers while I had to go across the room myself just to get a bottle of Tabasco sauce. Overall, I would go back for lunch but only for their specials. The best experiences I had here was always when I ordered their specials and only if it isn't burnt. read more

I ate here in the beginning of covid & had a good experience. Since then, only SOME of the staff wear their gloves. The manager and the girls handling to-go orders were not. How does anyone expect the employees to follow the rules if the manager does not? Extremely disappointed. Not only this, but there was NO social distancing between tables. A family was sat right next to us. I wouldn't come to this location if you care at all about your health. read more

Worst experience ever! Waited over 20 minutes for anyone to acknowledge me until the waitress actually went and spoke to all the people she knew. When i let her know that I was ready to order she got an attitude. Will never recommend this ihop ever. WORST customer service ever read more

We got our table within 5 minutes of sitting. The host was very nice. I CANNOT say the same for waitress Ruby. She asked what we want. Had no sence of people skills. Shes handed us our food. Which was wrong. And we could not find her unless she came back with a check... we then told her our food was cold and not what we asked for she said ok and walked away. Brought us food (we didnt know if she was coming back) sat our food down and didnt say anything read more

Our server was Alexander. He did a great job providing quick service and checking in on us! Food was good and we were seated as quickly as possible! read more

I was craving french toast one day, sooooo... got my fix! I want to share our IHOP experience. Upon entering the restaurant, we were given eye contact and greeted with a smile + a "Welcome." The greeter started talking to an elderly couple, who was waiting before us. The couple appeared to be regulars. They were having conversations with various staff members.. LOL.. it was cute. ***75% of the time, we've noticed that greeters will "greet" but without eye contact. OR, the host will not look away (or up) from what they are doing to acknowledge patrons standing in front of them or the podium. Takes 2-3 sec. to say "I'll be right with you." The place was pretty busy, but not crowded. We got seated in less than 2 min. We ordered, and got our food in less than 10 min. It honestly felt like 5 min. During our meal, our server (Derek) came and replenished our drinks without us asking. ***Usually, we have to strategically place empty glasses and/or dirty plates most convenient for servers for a refill and/or clean up. And most of the time, we need to ask for it. At one point, we needed napkins so I looked around and spotted our server in the next aisle. Took 1 sec. for him to look my way and understood what I said by reading my lips. ***We are used to servers with tunnel vision. They don't look around, or just doesn't want to so they can avoid seeing customers who actually need them. We finished eating, went to the cashier to pay. My husband was paying and I was holding our 2 to go boxes. The cashier saw the boxes and immediately said: "Let me give you a bag for that" I know you might be thinking... "Is that it? She's ecstatic about that?" Absolutely! It's what service is in my book.. Anticipate needs and provide them.. before being asked. No sugar coating needed, extra pep not necessary , just provide what we need and in a courteous manner. 4 stars for the place (could be cleaner) and food. 5th star for a pleasant experience. Thanks everyone! read more

This IHOP, not so good. Period. Slow slow slow and I came in on Thursday at 10 o'clock off peak hours. The waitress didn't have a good grip on the English language. The food was terrible. Had to send it back. Still didn't come back how I ordered it... Besides their food is nothing like it used to be. It has gone the way of corporate profits rather than quality food. kind of like a McDonald's more like a chemistry experiment than food. My advice hit a mom n Pop diner. ibetter prices better food and better service.... read more

Finally completed their refurb, this is like the 2nd one in 5 years - maybe they changed ownership. It was good to still see some of the same friendly waitresses, coffee is a Lil stronger, probably using a different vendor. Their entrance area is a coffee bar now, takin on the vibe of a starbucks. Regular coffee is $2.79 that's plenty expensive for me. Food is about the same, mediocre. Pancakes are still good!! Always love the diff flavored syrups. I'll still go to local restaurant for hot fresh breakfast, Our Place. read more

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I have been to this IHOP only a handful of times, but after my most recent visit I will no longer bother to come here... on 12/10/17 I came to this IHOP with my daughter and a friend to have breakfast... the waitress, Barbara (Barbie on the name tag) came to receive our drink orders... I asked for the french toast hot chocolate and she stated that the entire restaurant was out of french toast... I asked her clarifying questions as this was a real surprise to me that a place that serves breakfast all day has ran out of a breakfast item during breakfast time... she then reassured me that there was no french toast in the restaurant at this time... once she came back with our drinks, she took our orders... my daughter asked for french toast and I had to explain to my very disappointed child that the waitress said there is not french toast as the waitress stood there and said nothing at all... my friend also attempted to order french toast and the waitress again mentioned there wasnt any in the building... 5 minutes after placing my order, I see all the tables around me receiving french toast... when the waitress brings our food, I inquired with her about the fact that she told me the restaurant was out of french toast, yet others are receiving it... it is then that she clarifies and says that they are out of french toast hot chocolate and still have regular french toast... my friend speaks up and asks why didn't she say that when he tried to order french toast and her reply was " I thought you was asking for a french toast hot chocolate too and that's why I said we were out, I assumed the 2 of you were going to share a hot chocolate" I'm sorry, in what world do people share a cup of hot chocolate while at a restaurant...? were you trying to imply that we could not afford 2 beverages...? this server will cause you to lose many customers so I advise you lose her before you lose more business... she spilled whipped cream all over our table, dropped food, forgot requested items, and gave us the bill with the good when it came and we didn't even notice the bill at first because it was under a plate as she sat them down on the table... though I appreciate that the manager did not make me pay for my meal, I will NOT be returning here... I rather drive down the freeway and go to the one in Riverside so that I can receive the customer service that I deserve Pro tip: learn how to apologize for the inconvenience, and offer to correct the mistake... read more

New cook cheap on portions, looks like kids meals, ordered meal with avocado ad didnt bother to tell me they were out til meal was brought out, i could of ordered something else, and didnt even get discount for not having avocado but they were quick to charge extra for adding sauce to meal, and specialty pancakes were also very small portions of tres leches and creames added to top, so new cook is horrible and very bad experience all around, cant wait til black bear diner opens up close by read more

Me and my friends came here around 2am after a night of fun. I was surprise to see that there were a lot of people eating here that late. Anyways, the waiter was friendly. The food is good like at any iHOP. read more

IHOP - Nutella Crepes - Breakfast & Brunch Near Me - Moreno Valley, California

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Like: taste of food (I love their stuffed French toast with glazed strawberries and whip cream), friendliness of staff, plenty parking spaces, cleanliness, justified prices, speed of service depends if their busy Dislike: wait time during peak hours, not a fan of their coffee (diluted- when you're used to Starbucks, it's hard to go back) read more

The new remodel of the restaurant looks nice, but so disappointed that they put in so many 4 seat booths and not regular tables which are so much more comfortable, especially for the disabled. The menu prices have skyrocketed since the remodel. The same omelet dish I ordered a few months ago here for $9.95 is now $13.95. The $11.95 Citrus Salad was way over priced for a bowl of spring greens with a small sliced chicken breast on it. It's suppose to come mandarin oranges and pecans, but I wasn't told of the orange outage until I asked and there was only a smattering of crushed pecan dust. Very disappointed because this used to be one of our regular favorite places to eat. They NO longer offer "Senior" nights on Mondays & Wednesdays. You must register online and have coupon on your smart phone to get that offer. I doubt we will be going back anytime soon. If I'm willing to pay $13 for a dinner somewhere, it won't be for an omelet. That may be why there were only 3 other tables in the restaurant occupied at 5:45pm on a Wednesday evening. read more

Greeted nicely and seated quickly. Our waitress Haydee was very attentive and remembered every detail of our order. Special ordered chocolate chip pancakes were perfect. Haydee checked back with us consistently and even gave to go cups for coffee. Bathroom was freshly cleaned. Definitely recommend this IHOP. read more

Been to this location many many times... Always pretty good service but today was wonderful, Went to breakfast w one of my girlfriends and had excellent service. She recommended something to my friend who was ordering sides, and it was a pretty good value. Her name was Josie, she was a very sweet lady! My baby loved her as well. She will make me come back just for her! Good job Josie! Keep up the amazing work! Food came out quick and was fresh! read more

After the new remodel it looks like a brand new place! Love the decor. The feel is different and it just looks absolutely beautiful. The bummer part is that it's still in an awkward area of Moreno Valley. It should had moved location. Any who, the food is always pleasant and the employees are always great. read more

HORRIBLE! Horrible! The worse customer service ever! As soon as my family and I sat down we were presented with the worse vibes and energy from a waitress. I commented on her looking like she was having a bad day and she replies with "I CAN GET YOU A NEW WAITER IF YOU'D LIKE" rude af. I rather not have somebody like that serving my food. I still tipped her because I'm not that type of person but I WOULDN'T RECOMMEND THIS IHOP TO NOBODY. They need a negative star read more

This place use to be good. food was gross and I had to wait an hour for the wrong order. All bad.

We came to the newly remodeled IHOP and it was pretty much just what I expected, Overpriced pancakes. They did a great job with the remodel though, it looks fresh and clean. Once we were seated, it took a good 10 to 15 minutes before a server approached us asking for our drink order. I would describe the coffee as watered down and luke warm. Besides that the service was decent. Overall, the experience was mediocre. read more