Came here a little around 1pm so after the breakfast and lunch rush. There was still plenty of holiday decorations up which is great. We were greeted promptly and seated right away. The waitress was nice, promptly took our orders. Drinks for the table came first, coffee, juice and hot chocolate. My coffee was great, I love that they leave the carafe so I can make my own next cup. The food came out shortly after. I think my eyes were bigger than my appetite or however the saying goes. I had the French toast combo and ate the eggs, bacon and hash browns first. It was what you'd expect. The eggs were cooked to my preference. I'm not sure if I noticed any cheese though. I nibbled on the French toast and it taste good. Everyone else loved their breakfast pancakes or omelets. It took a while to find the waitress after we got our bill. We wanted to pay and tip in cash. read more

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Food was good our server was good as well. Problem was the hostess who that was working on Father's Day was making a big deal out of a girl dad taking his daughter to the women's bathroom. She forced us to go into the men's bathroom when i already felt uncomfortable doing that. I've Never had a problem with. Especially given that the hostess is also female you'd expect her to understand the reason. Instead, she told a server a complete stranger to take my daughter in there herself, which was beyond ridiculous . Completely unacceptable and should be resolved. read more

Food, service was good, quick service, Hot pancakes, hot coffee. Waiter was kind and attentive read more

We came in very excited to experience bottomless pancakes. We thoroughly looked over the menus and before we all ordered we asked specifically if the breakfast combos have bottomless pancakes. Our waitress confirmed with a stern yes. And all 6 of us proceeded to order breakfast combos with pancakes on the side(assuming they were bottomless). After the first round of pancakes was gone we asked for more and our waitress acted clueless and told us we were not allowed. We asked AGAIN if the pancakes were bottomless and she told us that our meals did not come with bottomless pancakes. What I'm wondering is why she would confirm that all the breakfast combos DID come with bottomless pancakes, and let us order knowing we specifically came in for these bottomless pancakes, then during the meal finally tell us that they are not included. We still wanted more, so we had to pay individually for more pancakes, racking up the bill heavily. I'm very disappointed in the communication, and I am not very happy to be spending 100+ dollars on some pancakes. I would have given this restaurant a ZERO, but since that isn't allowed- it gets a ONE. read more

We had a very unpleasant experience at the IHOP in Crestwood on June 22. The manager, Melisa, was extremely rude and unprofessional from the moment she approached our table--my daughter even noticed her walking over with a long, unfriendly expression. We politely asked her if she thought there was enough sauce on the Eggs Benedict, as it had barely any. Her response was short and dismissive: "It is," delivered with a bad attitude. When my husband asked for her name, she said "Melisa," and when he asked for her last name, she responded, "I don't have to answer that," and walked away in the middle of the conversation. The way she treated us was completely disrespectful and not what you'd expect from someone in a management role. We came in expecting decent service, but instead left feeling unwelcome and ignored. IHOP should seriously reconsider who they have representing their brand at this location. We won't be coming back. read more

i ordered my food at 11:15 and didn't get it until 1:10! The restaurant was crowded, but things could've been handled better. I asked the guy at the counter if my food was ready and at first he ignored me, but then answered with an attitude. i saw more food come out later and asked if it was mines and he answered no, but it was sitting on the counter. Now it's cold! The manager was so rude as always so it wouldn't have helped to complain to her after her arguing with a customer about a refund for food that she waited over 2 hours and never got. read more

It was a party of 12. It took them 30 minutes to get us seated . Once we were all situated the waiter took our drink order and it took him forever 30 minutes to be exact and he still forgot a drink. Then he took the food orders it took them close to an hour to make everyone's food I won't get into the details of what everyone got but nothing difficult. I got my food last and it was just a veggie omelette with unmelted cheese . I know many restaurants are struggling with staff issues but something will need to change to improve the eating out experience. Increasing the pay would probably help to retain staff is my suggestion. I wouldn't return here if the food was free that's how bad it was. read more

IHOP - Veggie omelette - American Near Me - Crestwood, Illinois

Bad customer service.... and Terrible food !!! DIRTY DIRTY DIRTY!! Bad attitude towards my dining party

There's a lot to improve upon. Our waitress was good and had a good attitude. She sat us as well so service was okay. A slow start but strong finish. Wait time for our food was fine. The food itself was only fair. It definitely could look better, taste better, and have better ingredients. The restaurant smelled dirty to me when we walked in. It was a little dark, dingy too. FYI: I learned a while ago that they will not take a to go order from the phone. The prices are in line with retail establishments but the experience definitely is not. With that said I think there is still hope for this restaurant. It might be a victim of the worker shortage and post COVID economy. We'll see what happens... I would not, sadly, recommend this restaurant or return any time soon. read more

IHOP - Big steak. All hash browns. A smattering of other ingredients - American Near Me - Crestwood, Illinois

Sticky tables, crappy coffee, and the employees seem to... pop in and out of existence every 20 minutes or so. Here I am, wondering why an establishment like IHOP would be empty in such a high-traffic area of Crestwood, I should've known better, frankly. Do not recommend, if you want a good family breakfast go to Royalberry on 127th and Ridgeland, at least your arms wont get glued to the tables there. read more

My server "Awesome April" (I nicknamed her) was one of the most friendliest and knowable servers I've had in a while! I'm traveling here from Las Vegas (which is a hospitality town) and she would make top dollar for her customer service skills!!! read more

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My server took good care of us. She ensured that I received my Meal in a timely fashion. The cook prepared our meals well and I will return

Welp. I was looking forward to the new "Gluten Friendly" pancakes here. Upon ordering, my very nice and efficient server cautioned me that the pancakes are just "friendly" and not "gluten free". To my confusion I asked her well what does that mean? She responded that the gluten friendly items just have a little bit of gluten in the ingredients. To have a gluten intolerance to begin with can be frustrating considering all the delicious food I can no longer enjoy. For restaurants to have complete disregard for food allergies is egregious. Hopefully they will never know the pain we endure for ingesting a crumb of gluten. So at the very least get your menu together. It's either gluten free or it's not. Period. Thank you to the server for letting me know! read more

The turkey sausage taste like plastic thou !! The waitress could care less her job was done once she dropped off the food as she never returned!! read more

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Wow, this place has really gone down since I came years ago. It had a strange musky odor and there were paint chips peeling from the walls and a few water stains were on the ceiling so I'm sure there's some issues with the roof. It just felt like no one cared about the upkeep and my booth had a huge rip in it smh read more

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I have no complaints,as my order was good,the food was fresh,hot and tasty,our waitress was friendly and attentive,l recommend this restaurant,l had a good experience,it's clean and welcoming,thanks IHOP. read more

I couldn't wait to write this review... my coworkers and I ordered thru door dash and they forgot my whole mea, I ended up going to the restaurant to pick it up while there my coworker texted me and said they forgot her cream for her pancakes. I asked the manager did they remake my food she said yes but when I got back to the job it was cold, my strawb lemonade tasted like kool aid and they gave my coworker a teaspoon of cream for her pancakes.... we called and they blamed it on Door dash.. NO both were at fault and you are now on our DO NOT ORDER LIST read more

Great time , soon as me n the guys walked in , got seated. was so fried plate was staring at me. Even took one of da guys plate when he went to restroom for smoke break Nah but all bs aside , food was good for a white people restaurant. read more

It was my first time at this location... SIMPLY WONDERFUL literally the best water i've ever had i can't wait to come back for more i even for some in a free to go cup which was so generous. The syrups are so good i simply drank them straight from the bottle (don't worry i left some for the next customers) i filled myself right on up with some bangin cakes n sum hot eggs just how i like em. hard... hard boiled ;) helps telling me to put some mustard on this review but yelps all i got left inside of me after this yummy yummy in my tummy meal everyone needs to go to this location as it's actually the best trust me on that!!! peacefully, frank P.S. the strippers were great.. some of them might have been prostituting but i'm not saying anything read more

Quickly seated, very cheerful staff and food came swiftly. Coffee was good, food was just average.

Came here on a Saturday morning. The wait was about 20 minutes for 2 people. I ordered cheese eggs, elf on the shelf pancakes (which were pretty good). Its topped with a cream cheese frosting and whipped cream. The back I received was half done. I ordered more to replace it and it was over done. The 3rd order was a little better but not the greatest. This really disappointed me. Other than that the food was good. The service was quick and good as well. read more

IHOP - Part of the bacon was undercooked - American Near Me - Crestwood, Illinois

I haven't been to IHOP since I was a teenager (and loved it back then) as I prefer non big name breakfast spots, but my daughter wanted to try the Grinch pancakes. The Grinch along with Christmas must have stolen the quality of both the food and service from this place. The food was horrible, and took forever to even get our coffee. Facility seems to be in need of an update too. read more

IHOP - It was so hard, felt like I was biting into a piece of concrete. Nearly cracked a tooth! - American Near Me - Crestwood, Illinois

Marcos, the waiter who served our table was THE BEST. He had great customer service and brought the food out fast. The food was great. I come here often and am never disappointed.Highly recommend especially at night. read more

Overall unclean appearance ants were crawling on our table. We asked to be moved and they just sat new people at the table and never even wiped it down again. read more

Wost service I've ever seen. Today was the 2nd day I had to walk but because of how slow the service was. Went there with a group of 3 people today. So 4 of us. Ordered out food. Waited for 45 mins. Nothing came not once did our waiter come up to us saying it was going to take longer. When we ordered befor the couple sitting next to us but they end up getting their food and finishing and our food still hasn't even got here So I got up went to the front and told the lady it's been about an hour since our oder was taken. She said she'd check with it. 10 minutes later nobody has gotten back to me still so we left. Slowest service I've ever seen. Do not eat here read more

Ordered for take out. They wouldn't take orders from the website. So I called. Then they told me to go to the website to order. Ok, I love puzzles. The waitress forgot my coffee when I picked up my food. When I head back asking for my coffee, the waitress said she didn't give me coffee even before I started to speak. It seemed to me that she knew what item was missing. If so, why didn't you give me the coffee at the first place? I am so confused. Will definitely not come back again. read more

I definitely wish I had checked the reviews on Yelp before I came into this establishment I was at the Best Buy which is around the corner when I saw that I have I was ecstatic because I was so famished as a Time it's a rather small IHOP but never the less I waited I was only a party of one but I still had to wait a month the rest of the larger parties I tried to wait I tried to be patient but after I saw a couple walk straight up and get seated I got a little upset and I grab the hostess attention to let her know I was there before the client and to let me be seated as well what she caught an attitude because I was insisting on being seated I was seated and greeted by a waitress who cared about getting my order placed in my food correctly as I began sitting there and it was a lot of griping and complaining amongst them about the power about the computers and them having issues getting the chip checks bring in yelling at what seemed to be the owner who was there trying to get the problem solved the workers were so loud that that's all you can pretty much here no background music does the yelling servers The food was okay I did end up sending the hashbrowns back was because I do not like over cooked hash brown I asked to get turkey as well and I believe that I was given pork sausages I was so hungry I don't think I really noticed it until the end by French toast was overly dipped in egg you live you learn you do your research first read more

We came in and the table had dried up syrup on it, after waiting around for the table to be cleaned off properly we sat down, ordered our food, about 15 minutes go by and we still didn't have our coffees or water. Asked our waitress if we could please have our drinks now and she gave us an attitude about it so we just up a left. read more

Wanted to try this location. Not much people were there and we waited in the front to be seated since no server or other employees were visible other than kitchen staff we sat in a table so we were ignored because according to them we had to wait in the front until they came and gave us a table! Which I understand but if there's not much customers where were the employees at!? Bad experience read more

There food is good. But you can't order online through their website. They won't take phone orders. When you are able to order through another online portal, they take a very long time. Please improve your take out service! read more

Worse Ihop ever tried to give them another chance bringing my grandkids and parents. The place was empty NOT surprised!! Then one dopey waitress said im not taking them... excuse you , We didnt want you trust me!! We remember you from the last time. So we waited and waited . Drinks never came and we got up and left. So to Denneys we went!! read more

This was by far the worst IHOP I have been to. I went on new years day at 8:45 pm. Took a crew member 5 minutes just to seat us. The person who did seat us, was on her phone getting her hair braided by a guy. Then after we were seated. No one came to ask for what we wanted to drink. They all seemed very uninterested in serving people. Whoever runs this IHOP needs to fire or get a better night crew. We left because it seemed like no one would take our order for a while. Just in case management sees this, whoever worked On Jan 1st of 2017 at the Crestwood IHOP around 8:45 pm needs to be set straight. Worst service ever. Definitely will not return to that IHOP. Just watch the footage from the cameras, they are barely busy and they are all not servicing their customers well. It's ridiculous. For anyone who decides to go to IHOP in Crestwood at night, save yourself the trip and go somewhere else! read more

Didn't have funnel cake. Seat had visible grease on it. Coffee was gross. Would definitely not recommend. Worst ihop I've been to.

It was not good at all they just mad my omelet any way and its so small they just though it together any kind of way and for the country fried steak my mother said it tasted tangy like it was old this IHOP needs to be shut down for good there not good at all and this isn't our first experience because it happened before I'm so done with this ihop read more

My husband and went and we had to wait after waiting about twenty min, a family of 3 came in and was seated right away and was called by name. When my husband inquired about it the girl said she called us while we were seating in front. But that was not true and she said sense she knew them she called them. We got seated and the food was good. Our server Demond was very nice and helpful. I would have given a 5 but the girl showed no respect. Thank you Demond for your kindness. read more

Was at this IHOP about an hour ago. First walked to table and it was sticky. Server sent someone right away to clean. My husband ordered coffee. Brought to him without utensils. Server came back to take our order. J asked if he could go get him a spoon at least to stir his coffee. He said I can't right now but I can give him a straw. Strike One!! After our order he sat our food down walked away. My husband had to call him back and say I thought my food came with pancakes. Oh it does. Not I'm sorry it's coming. Strike Two! Our food was cold, the pancakes were hard on the edges. Strike Three!!! I was tired and hungry us the only reason we didn't leave. I see why it has been years since I had eaten at IHOP. I'm done!!! Oh I forgot to mention how the pancakes looked when trying to spread cold butter on cold pancakes. The inside was ridiculous. read more

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Okay, so here it is: a completely and utterly biased review. Why, Courtney (one might ask with a look of shock upon a once-smiling face)? Two words, my friend: food poisoning. Yup, so there's that. My then-boyfriend-now-husband was also on the receiving end of said poisoning, and might I add it struck about two hours into a four hour drive to bear witness to his brother's graduation from Southern Illinois University. Ever had food poisoning on a road trip? Well, let me tell you...it is FAIL x infinity + million. Have I mentioned this event took place in 2005 and from which I am still scarred? So, yeah. Once you have food poisoning, it kinda ruins a place's mojo for ya, you know? But! Be that as it may, I still was able to give two stars for all the numerous times this IHOP has fed me back in my *ahem* younger years when I'd roll in during the wee hours of the morning, drunk off my ass. For that, I'll be forever grateful. But in case you missed the element for which I am *not* grateful, let me remind you: food poisoning. Also, it's not the cleanest of places, but most of the time, the staff is super nice. So there's that. read more

Horrible service! The seating area smells like throw up! I wiped the table down with hand sanitizer and was disgusted (picture will be inserted). Took over 40 minutes to bring our order! Don't waste your money here! read more

IHOP - American Near Me - Crestwood, Illinois

I stopped in for a quick breakfast with my boyfriend before he had to drop me off for class at St. Xavier. IHOP pancakes are great, but locations vary greatly otherwise. Our favorite location is still the one in Hoffman Estates. The service there is great, it's open 24 hours, and they give you a whole biscuit instead of half with the western skillet (it's the little things that count, ya know?!) This location in Crestwood had rushed, less than friendly service, and the food took forever. read more

Thank goodness they can do pancakes, because everything else is just not good. Each time I go, I get pancakes and other items. Why??? I am so dumb to think that one day those side items that sound good, still are not good. However, their pancakes are delicious, fluffy buttery goodness. And the fact that they have different types of syrup, strawberry being my favotire, is also exciting. So from now on, pancakes only please. Thank you. read more