The service from the new cook that was hired is always following the instructions for my order my food is always hot and the service is excellent from bryan . read more

Believe the reviews! Took my family here for a nice breakfast. There were flies everywhere. After ordering, the food took 45 min to come out. Seemed like they were well staffed as well. Probably the worst ihop I've ever been to. read more

Absolutely the worst service ever. Our food took over an hour to come out and when it got brought out, it was so staggered. Our server seemed to have an attitude from the minute we walked in and did not leave a good feeling for us. Furthermore there were people who came in after us that got their food before my group. Eggs Benedict supposedly takes an hour to make. This is definitely the worst IHOP I have been to. read more

I am here when we came in. The young guy took forever to go to the front door because he was on his phone. He did not look up and greet me until he was finished with his texting conversation. He took our order. My order did not look like the menu. Maybe he was the only one here. I tried to get his attention numerous times. And finally When I said "excuse me", he said I hear you, you don't have to yell. But how would I know, you have headphones on. I needed a to go cup. He brought me a little cup with no lid. read more

Wish we read the reviews before we went here... Can't really leave a review for the food being we never got service after being seated. After sitting for 20 mins and not even getting a drink we ended up just walking out. Luckily we didn't get any drinks and have to wait to pay for anything because we probably would have to wait longer to leave. It was like walking into a wake being how quiet it was inside with 4 other tables being seated. Highly recommend finding somewhere else to go if you're hungry. 0 stars read more

I've given this IHOP multiple chances, but every time I visit, they're out of something--whether it's basic breakfast items like eggs and bacon or even pancakes, which is what they're known for! The last time I went, they were out of half the menu, and the service was slow, even though the place wasn't that busy. It's frustrating to go out expecting a meal only to be told they don't have the food to make it. Definitely won't be coming back. read more

Zero star service. The store was not busy and the 2 of us had to wait 40 minutes for our breakfast. I have to give it 1 star because 0 stars is not an option. Extremely poor excuse of a restaurant. read more

They did good but they didn't have my grandpas steak and didn't have a lot of the food and all the tables were dirty.

If you have time to kill this is the place. Left after waiting for food for an hour. Been here before and slow but hit this slow

Went to ihop, out of town to get my sister breakfast before surgery. Service was TERRIBLE, god awful, and non existent. The server played hide and seek with us for 20 minutes, they gave one of the customers the money they payed with back as their "change". Never came to our table after seating us, and it should've been a red flag when a napkin taped to the register said "Out of order" in all caps. Never even got to order, left after 20-25 minutes of waiting. Don't waste your time, or money going to this excuse of an ihop. If I could give this place 0 stars I would. read more

There was a question about this place, as we walked in it was noticed quickly that we were only one of two tables in the place. Still yet we decided to eat. The food was good, however we had to explain to the waitress what should have been in each meal and she argued at first it was correct, before correcting it, after being shown the actual menu and it's description. But the bathrooms definitely did this place in for us. Pictures attached to show just how disgusting they were and they have not been been cleaned in a very long time. read more

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Delicious lemon ricotta blueberry crepes, ham and cheese omelette, Belgian waffle, and French toast refreshed us on our trip through Artesia this evening. Got to visit with the server and cook, who were delightful. read more

If I could give this restaurant a zero, I would. The service was awful and we never received our food after waiting well over an hour for a table of 2. Tables next to us placed to go orders after we placed our order and they received their food before we did. Tables that arrived after us also received their food first. I can only assume they forgot about our order. When I asked to speak with the manager, I was told they were in the back cooking. It wasn't even that busy! They definitely need to do better. read more

Went to have some amazing pancakes. Only for the employees to be hiding in the kitchen and trying to hide from the customers. Do better ihop. Hire people that actually want to work. read more

It took almost two hours before getting our food!! This restaurant is always understaff!! read more

Don't come and eat here you'll regret it. Waited two hours for our food to arrive and when it shows up it was cold couldn't believe how bad this place was read more

Cleanest IHOP I have ever been in! Friendly staff and food is fresh. Ordered burger, omelette, fresh fruit and pancakes. We are from Dallas. Tx. read more

We hadn't been to this IHOP in two years. We went in about 3:50 pm. Our server was so good. Very professional and sweet. We were the only customers in the restaurant. We didn't realize they Joe close at 4:00pm! She never seemed irritated that we had come in so close to closing. I know from working at a restaurant how horrible this can be when tables come in at closing time and you are trying to do your side work so you can go home. read more

No...we waited at the counter for 20 min. Seated and after another 10 drink orders were taken. Drinks came about another 10 min later, but not all drinks. Order didn't get taken until we'd been there for 40 min after seating, yes, I know, we should have left already. My husbands order was wrong and he dealt with it, mine was wrong, and when they brought it back, it was still wrong. At this point, we ate what we had and left. I'm sure they have bad says but looking at the reviews (after we were already there) they have a few of them. read more

Ordered our food online and went to pick it up and it wasn't ready they didn't even start cooking it husband waited over 40min for our food when we started to eat the steak was cold and the omelet didn't taste good my sausage wasn't cooked right or all the way and tasted awful the ham was hard as rock and was burnt read more

Because every single waiter or waitress that has worked here is completely illogical and barely has any etiquette. For example, does it make sense to take payment from six different people all requesting separate tickets, before taking the order of a family whom you've just given drinks to? Their logic: Give family drinks, then leave family without taking order first to take payment from said individuals. Common sense: After giving family drinks, take order, put order in to get going, while order is going then, take payment of said individuals! Duh! read more

Gave it another try and yall finally got a good staff, my waitress; Rhianna- give that girl a raise, BEST DAMN WAITRESS EVER, I love her!!

Well was a bit disappointed this morning at IHOP due to the fact that everything was cold and the pancakes were a bit over done. Yeah he service was ok but the food was definitely sub-par. My son had the chicken fried steak and it was ok but still cold. read more

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This ihop is not 24 hrs and only one I have heard of like this. If you're looking for somewhere to eat whenever you want, don't go here

Wouldn't recommend going here right now. They are either understaffed, under-managed, apathetic or a combination. Slow, losing orders in the system and heated exchanges in the kitchen and prep area are words and phrases that come to mind. read more

Went to eat here was 3 of us. Had a waiter walk by us multiple times, even when attempting to call him, he ignored our table like the plague, after 30 minutes of sitting we finally got out order placed. As we placed our order, a big party was barely being seated and the waiter who ignored us took their order. Another 30 minutes go by and the big party gets their order out, and we still sat there waiting with nothing. Another 30 minutes we asked where our order was and it wasn't even being made, and the waiter who kept ignoring us was taking more orders out. This waiters name is Johan. He tried to play innocent, but if you are not his table or don't seem like you will give him a tip he will ignore you. We walked out after waiting for an hour and a half. There was such more than just this that were wrong with this place. One we even told one in our party was diabetic, another drinks took forever to come out, next I saw one of the workers touch the food bare hand to see if it was warm, next I was literally waving at people Working to get there attention especially if it isn't there table, just very poor leadership on not showing there employees quality service! read more

Very impressed with our waitress. Clarissa came in from far away on her day off. They were short handed. She was waiting both sides of the restaurant and had such a great attitude. It's humans like that that make a difference in your day! The food was also delicious! read more

Pros: open 24 hours a day, 7 days a week Breakfast and some lunch/ dinner food Free wifi Free soda refills Friendly staff Free parking Many tables Quick seating No food poisonin Clean tables Clean dishware Cons: Newly trained waiters (kids) All the employees usually just sit Around and talk (in front of customers and not even in a corner) floors are somewhat dirty There was a small spider that was seen crawling on the booth seat You're in the middle of no where USA read more

Sad but true it can happen to anyone. We love IHOP because of the great pancakes. I would think the corporate office of IHOP should take a look into reviews. Because not all reviews I find is true. I have ate at many places with a low review and found that it wasn't warranted in my point of view, but not this one! Not just the service was bad, the food when it came was so cold it felt as if it had never left a cook top. The service of this place was so bad that I felt the only time I saw the waitress was when she sat us, gave us our food, and then the bill. read more

The customer service at this IHOP is above and beyond what we expected. The staff greeted us immediately and took the time to get to know us. Food was prompt and tasted great! We will definitely return. read more

This IHOP gives other IHOP"s a bad name...our waitress dropped off drinks then ignored us... until we motioned another waitress over... she was rude as hell!!! Our food was burnt and brocolli raw (the cook tried to argue it was steamed!! I steam brocolli and this was barely even warm!!!) Guaranteed he microwaved it!!I ordered an egg on my burger, egg was cooked to a crisp!! I will not give this place my business nor take any of my clients to breakfast here ever again!! If I was the owner I would yank the franchise from them and close up!!! read more

So.. here's the deal.. I like food. Like I really really like food. Here I am thinking I might eat tonight.. after a long day of snacking as my boyfriend and I scoured the earth from south Texas we thought perhaps we would find salvation here in little artisia or whatever the heck this place is.. but no.. we are sitting here.. STARVING. That would be okay too except our waitress is as spacey as NASA and we are beginning to question whether they even serve food here. So please, dear reader, save yourself the agony of this establishment and choose something that potentially has food available for consumption. God bless. PS. An HOUR LATER FOOD NEVER CAME WE LEFT read more

Good food. Good service. Offers discounts to law enforcement offices which is really nice.

This has been the worse ihop I have ever been to waitress sat us down for our drinks. No silverware. No napkins. No creamer for my coffee food took for ever. Over an hour waiting for 3 plates my kids where crying for food I was going nuts. It's just a bad experience read more

Horrible place to go to. Service sucks, employees admit they have not been properly trained. Dirty dishes have been left on table for a hour now and employees are rude. One of the employees made a comment implying that my friend who had ordered a small appetizer was to fat. Totally rude! read more

IHOP - Breakfast & Brunch Near Me - Artesia, New Mexico

Got seated by the hostess, then waited about 5ish minutes before we started a timer to see how long it took for a waitress to take our order. After 7 minutes on the timer and and having multiple waitresses walk right by us, making eye contact AND A MANAGER, finally some one asked if we had been helped. So the girl went to try to hunt down how's table we belonged to. The waiter came out after walking by us three times, threw his dirty table cleaning rag and asked us not so politely what we would like. We order two ice teas and two orders of chicken and waffles. He brought out two half full ice teas, no straws (straws are a big deal for me) then about 5 minutes later comes out to inform us that the waffle machine is broken. After telling him politely that that's all we really wanted, we would just stick with the teas, he walked off. We had to hunt him down to see about our tab so we could pay and leave. The only good thing is he didn't charge us for the teas. read more

My favorite place to eat all was good food and service. Got breakfast My hubby got the fried chicken dinner

My friend and I went for lunch.. Are server was Sarina, we had excellent customer service and the food was great i recommend this place..

First, it is amazing that there is an IHOP in a town as small as Artesia, NM. Second, this IHOP is about as small as the town it is located in. Third, the service is incredibly slow which is amazing for how small it is. We waited close to an hour for our food to arrive. read more

IHOP Artesia has one of the worst managers I have seen in a long time. We were seated and there was only one waitress on the floor. We had to wait 15 min just to get coffee. The manager just walks around seating people. He could have gotten the coffee to begin with. When we saw him walking around we asked for coffee. One would think he would have hussled to get the coffee and help out his only waitress, but that didn't happen. This by far is one of the worst managed restaurants I've ever been too. No wonder the place is empty. Need new management. When sitting in the booths all the windows on the inside need to be cleaned. I feel sorry for the waitress. read more