The pizza Inn has great service and the pizza was very very good. We are from out of town and we would recommend this place to anybody who comes here. read more

I went to eat with my son when we got there the buffet was pretty empty I figured they make more as they see customers. But only about 4 were made some were made so sloppy more sauce you couldn't tell it had cheese or pepperoni. The pizza that was there when I got there was cold been sitting there one of them was hard. I asked if more pizza was gonna be made but they said they had a big order to make!! Wow they still need to keep up with buffet. read more

We saw the big sign out front $8 pizza buffet. We planned a meal while visiting the caverns. When we ordered they said we would pay after. I said we would just have water She said drink comes with it So we said OK we will get a soda. The pizza was absolutely horrible. The salad was good. When we were done we went to pay & we were told we have to pay $3 per soda. We explained the other girl told us it was included. She argued with me saying on the weekends soda comes with it but not the weekday. It was all a bunch of croc. We just paid what she said we owed & got put of there. Worse pizza place we ever ate at & don't believe them if they say the soda is included they will hit U with a bill at the end. read more

The person who took care of our large party, about 12 people, today was extremely rude. I cannot eat tomato sauce or tomatoes so I asked about pizzas with white sauce and asked for a menu. He then had the audacity to say that I was giving off negative vibes. I truly think he is not a good fit, working with the public. He really needs to chill. The food you serve is mediocre at best. read more

This spot is awesome, pizza buffet is only $8 adult, $6.50 child which feels insane in 2026. They put out a huge selection, at least 12 regular pizzas/breadsticks and another 6 dessert pizza/breadstick options. We arrived around 6pm and at first I was disappointed there were mostly old half eaten pizzas but they started cranking out fresh ones as the dinner crowd arrived. I will say I was not a fan of their thin crust, it's very stiff and dry almost like a cracker - but the pan crust was great, reminded me of old school Pizza Hut. Salad bar had an average number of options although needed to be restocked. We didn't try the nuggets/mac n cheese etc but looked decent. Our server did a great job refilling our drinks and checking on us. My son was very excited to play in their arcade. Honestly if it were more expensive I'd probably only rate them a 3.5 or 4, but they definitely earn the 5th star back on value for your money. I could definitely see myself taking my kid here at least once or twice a month if we lived in town. This was a nice ending to our Carlsbad Caverns day trip and makes me smile to know this spot exists read more

You see it. It's not the best. Lol looks like someone needs to teach them how to cut a pizza too. read more

Pizza Inn - Lol terrible. Guess they don't know how to cut a damn pizza either. - Pizza Near Me - Carlsbad, New Mexico

I like that's pizza joint it has everything a salad bar a arcade and a buffet it is one of my favorite restaurants in Carlsbad NM it slaps

I mean it was okay . Just a few things . The pizza at the buffet is cold unless you order it fresh ... server was ok .. there was food left dirty on the "clean plates" . Found a hair in my pasta . Mind you my hair was tied back in a bun ... read more

Debbie Harris, my waitress at pizza Inn North gave me a delightful dining experience. She was courteous. She was quick and efficient. I highly recommend pizza in north or the delicious food and it's great service. read more

Pizza is really good but get ready to fight for pepperoni pizza because it has a a buffet. Service is only alright. Their are arcade games inside. The games are not great though. Very bland inside. Ambiance is bland. read more

It was a terrible visit. I hate to say this statement so harshly but that's truly what it was. To start on a nicer note the food was decent but the salad was empty and the servers didn't fill it up, even when customers asked and were standing around it. I know for a fact they had salad because the servers kept coming out of the back with containers of it for to-go orders. On the other note, I walked inside and was ignored the whole time. My mother had to go up and ask for a drink and when she did the server said that there was a table ahead of us without looking at her! The same server kept circling around my table, and would repeatedly make eye contact with me,and just completely ignore me! He did the same to other customers as well. When we finally confronted him and got the manager he proceeded to argue that he was understaffed when the server was in fact serving the tables except a few. Then said server began to record the manager arguing with the man that spoke up against the server. In this video he recorded a minor without consent when they didn't want to be recorded. I wish I could speak about a positive note, but there truly wasn't one. It was overall a terrible experience compared to the other times i've been. I believe they need to improve their staff management, and service. I didn't walk in with high expectation, knowing it isn't a high end place to dine, but I did expect to be welcomed nicely and treated respectfully. I do not want to just be acknowledged by finally commenting on the appalling experience, nor want to recorded underage. I would not recommend going here, nor plan to in far foreseeable future. read more

Just love waiting over two hours for over priced cold soggy pizza. If they remember your order on time then it might be edible.

This is one of the worst pizza places I been to. The pizza was hard as a rock and taste bad. The service was ok . In general I don't recommend this place I will rather go to Pizza Hut next time. Never again never come here. read more

Nothing special about this place. Could've bought some Pillsbury dough some cheese and made my own pizza way faster and way better than this Bready soggy doughy mess. I waited for over an hour to receive and then when it got here they had forgotten my 32 ounce tropical lemonade that I requested. I come to Carlsbad a couple times a week for my job. I will not be ordering pizza from this place again do yourself a favor skip it. read more

AMAZING SERVICE AND STAFF! We're on Day 2 of a 14-day driving vacation, through the midwest, and had just finished a morning hike in Carlsbad Caverns. Our beautiful autistic daughter, Melody, wanted pizza and we had previously scheduled to have it for lunch (planning without surprises is critical to her happiness). Even though the restaurant was closing in 10 minutes, for a deep cleaning, the manager (Ruben) made an exception to allow the 8 of us in to eat. Crisis averted! On top of that, the staff made my daughter feel at home by making her favorite pizza just for her - Alfredo sauce and cheese. Remember, they were CLOSING in 10 minutes but still took the time to cook our pizza. As if it wasn't enough, our server (John) took such great care of us, offered us awesome conversation and went out of his way to keep all 8 of us enjoying lunch. Then, out of nowhere, produced a chocolate chip pizza for us to enjoy on our 3 hour drive to Alamogordo. I am blown away, sincerely, regarding what our family just experienced for such a low price! If you have the chance to grab a slice or two, make sure this Pizza Inn is on your list read more

I walked in the door the place was clean and people are friendly and the buffet looks so good but I placed a to go order. Once they put a pizza out it doesn't last long people come and get it while it is hot . And the salad bar is clean and well stocked. And got a play area for the kids and tv's with sports on. Seeing this brought back many memories of my younger years. Cause we had some in Georgia in the 70's And my dad let me drive the car to go pick up the pizza . read more

Ok so today was my first experience here at Pizza Inn. I'll say I was quite disappointed. I'll start with the cleanliness or lack there of. Second, the salad bar was not stocked and there wasn't a good variety to choose from. 3rd the wait was insane. One person in my party did not get their pizza bc we had been waiting over an hour & had to leave. Then finally, the staff. I can not say they were rude or awful, bc I'd be lying. However, I guess I'll say they need more or better training & manager/shift leader/supervisor should be helping more when they see their staff struggling. Needless to say, this was my first & last time going to this place. read more

Tables are dirty, service is slow. I am unsure what other folks expect. This is good buffet pizza. Crowds keep it fresh, and toppings are good. I really enjoyed the visit, and would suggest that if you enjoy buffet pizza you will also. read more

Very disappointing. Expectations were to get a pizza that tasted ok or maybe enjoyable to eat. Far from either. I wouldn't try their Alfredo Pizza with chicken and bacon on thin crust. It was the worst pizza I have ever ordered. Tasted like a stale large saltine cracker with a little cheese and bacon bits. read more

We came here after a soccer tournament with no warning right before they closed. The man who worked here was courteous and went out of his way to help us. Another team showed up about 10 minutes after, and he helped them too. He was very polite, professional, and gracious to everyone... even though he was the only one serving and helping people. He told us about things we could order on the menu for future visits. The pizza buffet bar was kept full, and no one left hungry. He had been the only person working all day, but he had a smile on his face, and he kept up with all the drinks and demands from 2 soccer teams with parents/families. read more

Gets a pass, barely. Ordered a Hawaiian. Pizza was decent, unremarkable but not disappointing considering the price. However, it made both my girlfriend and I slightly sick to our stomachs afterwards. Better than Dominos or Pizza Hut, but not exactly gourmet pizza. read more

Gross. Super dry. Attaching video of employee walking around with dough in his hands, just talkin with everyone. Gross. read more

Pizza Inn - Pizza Near Me - Carlsbad, New Mexico

PHENOMENAL SERVICE AND FOOD! The food was delicious! The staff was definitely friendly and helpful. They were very conscious of social distancing along with all the special accommodations for being clean. They made us a specialty pizza without hesitating...and we came in 10 minutes before closing! Our server, John, was beyond wonderful! I just cannot say enough nice things about our experience with this establishment and their employees, especially with all that is going on around us! read more

Amazing food and extremely hospitable staff! Thanks to John, our server we had a fantastic dining experience! He was very friendly and genuinely interested in where we came from and what we were doing. All of the pizza was incredibly tasty, especially the Alfredo pizza! As if that was not enough, John made sure we had a chocolate chip pizza so that we can take on the road with us for our long drive. Amazing restaurant, incredible servers and an experience that has made our trip a memorable one! read more

As far as pizza buffets go this one was good! We were traveling and took a chance purely out of nostalgia (our hometown Pizza Inn closed years ago). The staff was friendly, restaurant was clean and the buffet and salad bar were fresh. read more

Great experience! Very clean! The pizza was good and we were very happy to find they also had nuggets and tater tots for the kids too! The arcade was super clean too and all the games worked. Really a rare find in most places with arcades. Super friendly service. Really, a great family experience for a family traveling from Dallas to visit the caverns. Was happy to find a place where it seemed like the people who work there actually care. read more

Restaurant was clean, staff was very friendly and pizza we ordered was great. We thought twice after reading the reviews but it was fine for us. Didn't do buffet. read more

Pizza sucks. I was in Carlsbad NM for work and saw a child hood pizza place. It used to be good; not any more. Service is slow, something topical for small town. Didn't care about service just wanted good pizza. Keep on looking if you want pizza in Carlsbad NM read more

The waitress was very nice, but the food was a solid 2/10. My friends and I are from out of town and we thought a pizza buffet sounded like a good idea; we were wrong. For starters, the water tasted like it came straight out of a hose. We picked several different types of pizza from the buffet and each slice was pretty dry. My least favorite dish was the Alfredo pasta which was suuuuper watery. Would not recommend the buffet. read more

My first time at a Pizza Inn... the manager here was amazing. Not only did they accommodate a soccer team/about 20 people as we walked in their door, but they accommodated a person who has special dietary needs. The manager was nice and bent over backwards to help out. Totally did not expect him to go out of his way to help out. THAT is amazing customer service! Another wonderful thing is that he did not complain one bit about having to help us. Thanks Pizza Inn! You have earned a new customer today. read more

Place was packed when we arrived but the buffet was full of pizza and deserts. Our section waitress never showed up but Monica (waitress for other section) came to our table and apologized to us after we sat for 6 minutes. Monica then took over our table and was on the ball. She bused all the tables while we were there and the other waitress was only seen a hand full of times working 3 tables while Monica worked 7+ tables. Young lady and great work ethic. Thanks read more

Had an amazing experience best salad bar wanted a different option of pizza but elijah made it happen!!!! Thank you for a great visit havent been here in a while read more

Ok lemme start by saying this place was a total surprise, we had been traveling all day and stopped in because we wanted a salad. The salad bar was full of veggies that were chopped up by the laziest person ever, odd sizes, too thick slices etc. but damn! that salad was good! The ranch was excellent. The wait staff all looked like Juggalos, possibly with meth habits, but it was clean in the restaurant and the spaghetti was off the chain! The pizza was pretty good as well...it was an inexpensive and delicious after dark meal. read more

This pizza inn is awesome not only is it always clean and everything is stocked up on the salad bar, but the servers are great and there is this manager named Michelle I always see her working hard and she is always there just being nice she has such a sweet and nice vibe! Thank you pizza inn! read more

We did not feel safe here, or enjoy our food. On the surface, this place seems like a family-friendly little pizza joint. The staff is friendly and the games in the back are fun for kids while adults eat and talk. But the pizza and mac and cheese were barely lukewarm, and the food quality was mediocre at best. Moreover, we just felt like it was a super irresponsible/unsafe place to be during the pandemic. We called ahead before coming, to ask if they were practicing safety measures due to COVID, and they said yes, but we should have asked more questions. When we walked in, not a single server, cook, or other staff member was wearing a mask. There was no real social distancing. Tables were too close together, and we were told "sit anywhere you want." The food on buffets was not adequately protected by the narrow strips of glass above them. The server approached our table and stood way too close while she told us how they've been "fighting the governor" for trying to maintain COVID health protocols and "our boss tells us we don't have to wear masks if we don't want to." I sarcastically said, "Yeah, fight that fight--to heck with public health!" but she just nodded and agreed. I have to repeat that everyone working here seemed very friendly and kind--they just weren't practicing food safety or responsible customer service in the current situation. They did have some safety measures in place--mainly the plastic gloves they provided for handling the utensils at the salad bar. But it's common knowledge that COVID spread is almost all airborne and happens in close quarters, so it seems wildly irresponsible to require no masks of customers *or* employees who approach tables and handle food, and to not remove or tape off tables to maintain social distancing as we've seen in most other places. The choices being made by this establishment are very different from what we've seen in any other state during the pandemic--we travel full-time, and although we eat out only a couple times a month, in the past year we haven't seen ONE other single restaurant as disregarding of public safety as this place in terms of distancing and masks. I did not feel like my family was safe here, and I would never go here again. read more

Honestly, a poor man's CiCi's Pizza combined with the chaos of a Chuck-E-Cheese. Pizza pans are placed wherever they can fit. Not enough spatulas for all the pans. Tables aren't cleaned quickly so there is grime and debris from a tornado of 8 schoolchildren hopped up on soda. Iceberg lettuce browning on the edges. Pizza cracker crust. For $8, Taco Bell would have been just fine without all the cross contamination and grime (at least hidden from my view). read more

We have been going to Pizza Inn for several years. Love the remodeling of the business. Great salad bar. Ranch Dressing is very good. Also enjoyed the Sunday buffet with the ribs. For several years we have enjoyed the waitress, Susan Groh's, service. She always has our drinks ready before we order. She knows us that well. She is one hard worker. Just heard she will be moving out of state soon--going to miss her. She and that smiling cashier is what Pizza Inn is about. Hope to eat there again before she leaves but we do plan to go back. It has been about once a week. Dick & Ima Jo read more

Made the mistake of having lunch here. Seems popular with the locals, they all come for the all you can eat pizza buffet. We opted for a made to order peperoni pizza. And some wings. Food took forever. Staff did not know the password for wifi. Pizza came over cooked on what seemed like a cracker for dough. Just aweful, kids did not even finish their pieces. Apparently they have been serving this since 1958. read more

I'm so ticked off at the experience for the 2nd time. We were doing the buffet and there was barely any pizza. We waited for 30 minutes to an hour and they still didn't have anything out. Will not be returning. read more

Ordered online for a pickup. Everything online says only 20 minutes and you can pickup. Showed up almost 30 minutes later and our order wasn't even processed. Was told it would be ready in about 10-15 minutes. Cam back in 15 and still no order. Waited in the store for another 20 minutes before we even had our food. No real apology and the only thing they offer in compensation was a 2 liter of soda. I took the offer but they didn't have the flavor we wanted. This is a restaurant I have come to since I was a child. Came back to town and wanted some good pizza. Now it seems like the restaurant is run by children. Haven't eaten the food yet but hoping it will be just as good as I remembered and make up for some of this ridiculous hassle to get the food. read more