They have great stock everyone very knowledgeable and…read morefriendly. My favorite place for medical.

We had an emergency and urgently needed a transport chair. I would have ordered one online, but…read moredelivery wouldn't arrive in time, so we decided to go to Thrifty Medical Supply even though its quite a distance from us. Prices vary depending if you want to rent or buy. We didn't mind the cost since it was an emergency, but unfortunately, the worker we spoke with was cold and showed no compassion. It was disappointing, so we decided to go elsewhere.

Went to the check in line. I hadn't got an alert on my cell. I just wanted to make sure it had been…read morechecked in. She said everyis ready. You may go to the pick up line. It was several people in front of me. However, it want super fast. And I'm done. The young man that checked me out was very kind. A great big warm smile. Headed home. I'm so glad I'm taking care of me. While still taking care of my Mother and Daughter. I'm balancing life! Yeah Me!

Order ahead! (In…read moreapp if possible) Even when the line is long it moves quick I never wait too long, my last stay my husband had my prescription and list from the doctor by the time I was getting wheeled from surgery! Thank you KP Pharmacy!

I have worked in the healthcare industry for over 16 years and have used Med One Group several…read moretimes. They are always efficient, helpful and have very competitive pricing. They are definitely my exclusive provider when I need durable medical equipment. Thank you to Scott, Benny, and Aaron for making my job easier!

From the owner: We make medical equipment available to the healthcare industry through equipment leasing, rental,…read moresales and service.

I had a great experience with Sheila who comes to Modesto once a week. She fully explained the…read moresystem to me and gave me some great tips. Sheila is calm and friendly. I had high anxiety coming in but walked out feeling great. My only problem with this company is their phone system. I was on hold for a long time on several occasions. I ended up hanging up twice.

This company has extremely poor communication and is NOT RELIABLE for CPAP re-supply. Their…read morecustomer service agents are friendly (if you can get past the AI robo voice), however they don't do anything they say they will do, and they downright lie about shipment of your order. Try a different company in the greater Sacramento area!

Bay Area Medical Supply is an excellent example of outstanding customer service from the order…read morethrough the delivery. Value, the attention to detail, timeliness of deliveries and overall stress- free experience is impeccable. Many thanks to Josiah and Jeff.

Such kind people. I…read morehad a little dispute with gravity last week. I was sure I was fine, right? Urgent care said I might be fine and suggested I returne if I wasn't 100% Monday. Monday came and I was not 100%. Xray time! I am so not fine but nothing broken and no need for surgery. Urgent care suggested a visit here for supplies. There was drama in the tunnel! Drama! I made it to the island with 6 minutes to spare. However, parking karma was barely with me. I phoned from around the corner. The lovely gentlemen said they'd stay open for me and that I could use their sole parking space! Once inside they didn't rush me through selection and purchase. They measured equipment and everything. Very caring individuals. The place was neat and spacious. Very chill experience.

Zero stars. This is a horrible horrible company. Despite having Kaiser, long story short - I waited…read morefor months - these people received my CPAP order then cancelled it without notification. And when I called about it, they had no record of any order. It went to Member Services and still nothing. I was diagnosed in August 2025, I finally got it in February after I went through Timberlake. If you can avoid Apria, do it.

Worst company ever. They give you a 4 hour window and then say they'll come pickup equipment at…read more1am. Who does this?! They have no compassion. American health system showing you once again that patients are worthless. This is a corporate logistical issue. This isn't a driver issue this isn't a technician issue. Just hire more people!!!!

Sadly both the service and quality has gone down. Although they do have a large supply of medical…read moresupplies upon closer look many things appear to be of low quality grade material. I came in recently looking for some walking cane tips. But the ones they had were made of some type of hard plastic rather than heavy duty rubber. I'm pretty sure the people running the place are not the original owners. This used to be the first place you shopped at years ago. You will not get much bang for your buck here. Not today.

Appointments waiting are very long. We've been waiting for over an hour and that's with…read moreappointment. On this one hour mark nobody is here and we're still waiting

Roger filled our cat's prescription and personally ensured delivery. He was incredibly kind and…read morepatient with my questions. The business was hard for me to find - and there are no doors - so it's not clear whether they could help in all situations but if you get directed there you will likely have a great experience.

I am caring for a hospice patient. Orders were placed for delivery on Friday. I stayed up and…read morenothing arrived. I spoke with the hospice company and they were guaranteed Saturday delivery. I stayed up until 10 and still nothing. I called the pharmacy myself today and was told there was an insurance "issue ". I found out that isn't true. I'm out of pain medicine for someone in the last days of her life I asked why no courtesy call. He had no answer. This company has no humanity or compassion and they're in healthcare?

My father received equipment in September 2023 when he was going on hospice. The doctors said his…read morerecovery was a miracle and we didn't need the equipment after February 2024. Well I had to fuss about his monies being taken from his account and being refunded which they did refund. I look at my father's account because he is a disabled veteran on a fixed income. They again have taken more money from his account and it's September 2024. So disappointing.... I'm seeking counsel from the disabled Veterans Administration. I do not have the energy to deal with them. Do not hesitate to look for another medical supply company because this experience has been horrible for my dad.

Wow, I don't know how someone can be so rude over the phone and still expect people to come in and…read morebuy his product. I called twice in the past week looking for a stethoscope and blood pressure monitor, and both times it was difficult to hear the person over the phone due to static. The man was so short, and rude, and barely answered any of my questions. He told me I had to come in to see the products he has in stock because he couldn't tell me over the phone. And both times I called, he gave me two different return policies; he told me I had three days to return the product, then he said one day when I called back. I don't know how someone like that gets any customers, but I couldn't give him my business. He was selling a blood pressure monitor and a stethoscope for $72 online and refused to tell me the in-store price over the phone, so I opted for Amazon. I bought a great quality stethoscope and blood pressure monitor for $24, one day shipping and free returns for 30 days. That's what I recommend you do as well.

There's a great showroom where you can buy supportive underwear for sports and health. I hurt my…read moreknee playing soccer and they took a long time to heal. My doctor advised me to buy Maxar Knee braces and it really made my knee hurt a lot less. The salesman in the showroom was very polite. Good place, polite salesman, great brand

From the owner: Medical Support Productsread more