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    Costco Hearing Aid Center

    Costco Hearing Aid Center

    4.5(8 reviews)
    3.1 mi

    My experience in the Costco hearing aid center has been excellent, Madhvi at the front desk and my…read moresenior hearing aid specialist Susana Ventura have both been very professional and very helpful. As an older person experiencing the latest hearing aid technology for the very first time this has been truly a wonderful learning experience and I have personally recommended this Costco hearing aid center to several of my friends. Thank you Madhvi and Susana for your professionalism and experience and providing such great customer service.

    Been to all the Costco Hearing Aid Centers in greater Bay area as I travel for work. Second pair of…read morehearing aids and now have Rexton. Good price and like that they are rechargeable but I was disappointed that I could not pair with my android tablet like i could with my previous hearing aids. I can connect to my personal Android phone and work iPhone at least. Have the transmitter for TV and I like that I can control from my phone. As far as service mixed feelings. Some hearing aid centers make me schedule an appointment just to get new domes and wax guards while others reluctantly provide the service after a wait. Still waiting to hear from San Leandro Costco about what wax guards I can but to fit my Rexton hearing aids. Lots of brands on Amazon but don't know which will work with my hearing aids. I will say that the Livermore Costco Hearing Aid Center has been the most accommodating. Not perfect but better that all the others.

    East Bay Hearing Services

    East Bay Hearing Services

    4.0(18 reviews)
    3.1 mi

    This was my mother's first visit to East Bay Hearing Services in Fremont. She needed her hearing…read moreaids adjusted to her current hearing level. Robin, the Hearing Instrument Specialist, was highly professional, very friendly and made my mother feel at ease. She also explained everything very well. The office wait was short and the receptionist was very helpful also. We highly recommend EBHS and will visit again if my mother's hearing changes in the future.

    We had a disappointing experience with East Bay Hearing Services. After a paid hearing…read moreconsultation here (which we paid $95 for), we were quoted $7000 for the high end Oticon Intent 1. At the end of our paid consultation, I shared that I would do my homework and follow up. When I shared via email that I was seeing quite a bit of pricing variance online, East Bay Hearing immediately dropped the price from $7K to $5K. When I did further online research, and shared screenshots documenting that the Oticon Intent 1 was available for $3399 one place and $4445 at another place, they said they would try to price match. They later communicated they could not go lower than $5000. If they had been willing to improve their pricing even a little (to, say, $4800), as a sign of good faith, we would have likely gone with them (their location and service was appealing to us) but their hard line stance on the $5K (coupled with the fact their original quote of $7K was nearly 30% higher than their second quote of $5K - which they offered up as soon as I shared my benchmarks, suggesting they're regularly overcharging folks who are not skilled at online price benchmarking), turned me off.

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    East Bay Hearing Services - Our new look.

    Our new look.

    East Bay Hearing Services
    East Bay Hearing Services - Reception Area

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    Reception Area

    Adam Marvin, MD

    Adam Marvin, MD

    4.2(33 reviews)
    2.3 mi

    Dr Marvin has retired. I saw in 2019, the year before his retirement. I really like him. He spent a…read morelot of time with me explained my issue and treatment thoroughly. He even gave me his cell phone number to contact him over the Christmas week if I had issues. Thankfully, I did not need to contact him. It was a bummer to learn of his retirement - great for him, but a bummer for his patients. I wish him well.

    Overbills at any chance they can. After two visits & two different types of antibiotics, the…read moredoctor's diagnosis on a throat infection was that he couldn't tell what the infection is, and maybe it could be a bacteria from soda or beer cans, as there was a case at Dr Pepper plant a decade plus ago where rats were loose in warehouse and pooped on can lids, so that could be happening here. ??? Said it was beyond his scope and gave a referral, to which he just gave a phone number and we called and the soonest appointment was 2.5 months out. They put up a front of empathy, but then they bill as much as they possibly can for services for no help done. They force you to come into office to read results, then bill you for that office visit even when I was there for less than 2min. Seriously do not go here. Would give negative stars if I could based on their customer experience and how they handled the outro after asking them about why the bill is structured this way when no treatment was given. Their answer was that your insurance accepted the office visit so you should deal with them, otherwise they will take it to collections. Was blown away with the lack of integrity. A doctor is nothing without his/her integrity.

    Hearing Zone - 3346 Lakeshore Ave, Oakland, California, Hearing Aids, Audiology

    Hearing Zone

    4.7(52 reviews)
    10.0 mi•Lakeshore, Lower Hills

    Just a quick note about about Jessica. I've taken my mom to this Oakland location a few times…read more Jessica has always been compassionate and helpful. Even when I know she has been a bit stressed out, Jessica has always been understanding and supportive. Recently when my mom lost her hearing aids and we were looking at replacing them, Jessica was gracious. Thank you Jessica. Matt says if you or a loved one may need hearing aids, drop by and see Dr. Crookston and Jessica.

    We will not be going back to this office. The office experience was horrific. The provider, Raymond…read moreCrookston was fine, however the front desk lady is extremely rude. She was telling me that is the office policy to charge the customer the out of pocket ahead of time, even though I said to her that our PPO doesn't have a copay, but I paid anyways. A month later a get an EOB from my insurance that they had covered everything at a 100% including the office visit. ( interesting that on top of the test, which was what I made the appointment for, they charge an office visit) It took me several calls and voicemails left that they needed to refund the copay they charged me ahead of time. If it wasn't for the EOB I received from my insurance, I wouldn't know that they paid fully. I believe that the office should have either called me to let me know that my insurance pays it all and therefore they would send me a check with the amount they charged me ahead of time ( office policy) or just send me a check with a note showing that they were paid by my insurance and returning the copay they charge ahead of time per office policy. That really rubbed me in the wrong way. It felt that they would have kept my money if I didn't go after it. So, a couple weeks ago I made an appointment for my husband and explain what had happened to me and asked them to please send it directly to the insurance and don't charge ahead of time as I didn't want to have to run after them to collect the fee they have a policy to charge. My husband primary is Medicare and secondary is a PPO. He paid as per policy, even though I had explained to the lady at the reception what had happened before and she said that she understood. I just got off the phone with her, who was extremely rude and had an awful attitude. I asked if she could please send the receipt to our insurance showing the payment. She rudely said they don't do that and told me that I said to her that she didn't know how to do her job. I never ever said that. I said that it was upsetting that k had to keep calling them to get my money back as they were paid by my insurance. Anyways, I tried to use them again. Big mistake! Will never be setting foot at the Lakeshore location again and will make sure to tell friends and family to stay away. I think the lady in the front desk would be better off working at the DMV as a clerk. It would suit her much better.

    Photos
    Hearing Zone - Hearing aid lab room

    Hearing aid lab room

    Hearing Zone - Entrance & office coordinator

    Entrance & office coordinator

    Hearing Zone - Testing area with audiometer and sound-treated booth!

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    Testing area with audiometer and sound-treated booth!

    California Hearing Center - Oticon charger with my pink aids :-)

    California Hearing Center

    4.7(45 reviews)
    14.1 mi

    This place treats, everyone with respect and importance even though my PPO no longer has them. I…read morestill visit for questions they even clean my hearing aid unit. The people here are very kind and respectful. I highly recommend this place.

    Wonderful experience from start to finish at this office!…read more I've always been protective of my hearing at concerts, parades, and other loud environments, but always been a little disappointed at how regular foam earplugs and even more expensive plugs distort the sound. I knew custom-fit, professionally engineered plugs were an option for far less distortion (and thus more enjoyment of shows), and I decided to bite the bullet and have some made. There was a little bit of a snafu with the appointment I'd made through a third-party provider, but the office managed to work me in despite the trouble (which was totally not their fault). This was all uncharted territory for me, but Dr. Giana Hatem put me at ease and was really wonderful to work with throughout the whole process. She answered all my questions, made some recommendations, and walked me through everything, from taking impressions of my ears (which feels super weird, but it doesn't hurt one bit) to making sure the fit was right and that I was happy when the final product came in. Which brings me to another thing to love about this office: they have a wonderful sense of humor! So refreshing! As Dr. Hatem was walking me through the office while I had bright pink goop in my ears, another doctor pointed at my ear and said "there's something in your ear!" On a return visit, they had a skeleton sitting on a bench in their waiting room reading a newspaper for Halloween too. These are not stuffy, super-serious-business people. I love that. After using my new earplugs for a while, I decided I wanted a second pair with far less attenuation for karaoke nights so I could hear myself off the house speakers better while singing, and Dr. Hatem made that process super easy. She asked me several questions to make sure she understood my needs and went out of her way to find me attenuators with about 80% less apparent attenuation (16dB less). I didn't even have to come back in for impressions- they still had my previous ones available to make a second set of plugs. If you're a serious musician or even just a serious concert-goer and you want to hear the full spectrum of sound, without distortion, and just quieter, I really recommend getting a custom set of earplugs. And this California Hearing Center office is a terrific place to get some made!

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    California Hearing Center
    California Hearing Center
    California Hearing Center

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    iHear - hearingaidproviders - Updated October 2026

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