I moved to the area two years ago and have been using Hickory Heating and Air. Recently I was…read morehaving issues with my Mitsubishi mini split on the lower level of my three-level home. They sent a technician out to assess the problem. He told me the freon was leaking, it would cost me $500 to fill with freon and labor, and that I probably needed a new unit. They charge $100 per pound for freon. A friend of mine recommended a local heating and air conditioning company, with a great reputation and reviews, he had been using for years. Their technician told me it was low on freon and suggested I fill it up and see what happens. He charged me less than $200, not $500, and it's working fine for now. They charged me $75 per pound for freon. I had both companies give me estimates to replace my Mitsubishi unit if I need to replace it. Hickory Heating and Air gave me an estimate for $9800. The other company, for the same exact Mitsubishi unit, gave me an estimate of $7500. Same exact unit, same warranty, same everything. A difference in price of 5-10% is normal with getting estimates and can be expected. A difference of 30% is excessive and gouging the customer. Needless to say, I won't be using Hickory Heating and Air again. I would suggest getting several estimates before dealing with Hickory Heating and Air.

Just had Matt come out for our 6 month cleaning and check up. Such a comfort to know we are well…read moretaken care of. If you are looking for a top notch HVAC company these guys are the best. Might not be the cheapest company but they are licensed, insured, honest, reliable and truly care about the service they provide. Thanks Hickory Heating and cooling!!

They came over within 30 minutes and fixed my circuit breaker box. He was very professional and…read morehad a pleasant attitude. I will call again for any electrical problem.

They are very professional and knowledgable. Their prices are reasonable and employe's are polite…read moreand trustworthy. I highly recommend this compan.

They were the only heat and air people I could get to come and check my heat pump. It's been couple…read moreyears ago. I do recommend them. They installed a new system and works great and do neat work.

Lonon HVAC is a great company to work with. Very responsive, professional and trustworthy.read more

First off the two guys that came to install the outdoor unit just pulled there vehicle right into a…read morefreshly sewed yard. after getting them out of the yard and mud they went down and pulled in the second drive way and pulled right back into the yard again instead of staying in the driveways. Bad service right from the start. had the move again and they were extremely rude after that because of using hand trucks 5 feet further I guess. the install it and left without a word. the unit did not work. 3 days later they finally came back and hooked up a harness the installation guys failed to connect. now it is constantly froze and want work. 1st call it took till the next day to get a call back. then 3 days for someone to come out. 2nd call it was two weeks later a return call and two days for someone to come out after that. unit still freezing up. unit is a lemon and doesn't work. now a third call due to unit froze and not working. got a call from a very loud and disrespectful lady. and they are coming out 2 days later. did receive a call from David the manager and he talked to me as I was a stupid kid or something. saying things that were not true. you know the narcissist peeps way. terrible company, poor work, non professional staff and want ensure they products work nor stand behind them. just give you the run around I guess until you go somewhere else cause they already have there money. wish there where some negative stars to give them. please stay clear of this business. they will rip you off.

Taylor completed work including replacing electrical outlets, hanging two light fixtures, and…read morefixing an electrical problem. He was prompt, pleasant and a joy to have in my home.

Very professional. They do a good job . They have always taken care of all our houses quickly…read more Nothing is cheap anymore, but they try their best to keep cost down.

Tanner and Scooter came immediately after receiving our call, worked in the rain, and stayed after…read morehours to ensure my 83-year old mother had air in the NC heat. Great guys, great service!

We got great service from Nick when our heating system died. Jordan came out and talked with us…read moreabout our options and costs. Then Austin, Eli and Juan did our new system installation. They were very professional, courteous, informative, and just did a great job overall. All of the staff was prompt and were able to help us quickly. We had a great experience with this company and people! We highly recommend them!

The company replaced my failed air conditioner in a timely and professional manner. They are a…read morequality company that try to help the customer whenever possible.

For electrical services I have never had such a bad experience with a company. Last year Shannon…read moreFoster said he would come out & do some electrical work for us (elec to above ground pool filter, wire generator into panel). He never showed up or reached out. This year Shannon comes out & quotes the job, I get the quote & it is acceptable. I have left 2 messages at the business to schedule.....nothing, crickets. How do you do business like this? You should be ashamed of yourself.

Very quick to respond and came out the next day. Investigated thoroughly and spotted the problem…read more Estimated cost $200. Less than quote from our regular HVAC providers. We are very happy with John and look forward to a long relationship with his company.