I truly appreciate Josh's response. I reached out to multiple HVAC companies who cold not commit to…read morean appointment. He was available the same day. Pricing was affordable but most of all I trusted him to not take advantage of the my situation.

Trustworthy and responsible. They respond well. I stumbled into them and they said answered my…read morequestions.

I moved to the area two years ago and have been using Hickory Heating and Air. Recently I was…read morehaving issues with my Mitsubishi mini split on the lower level of my three-level home. They sent a technician out to assess the problem. He told me the freon was leaking, it would cost me $500 to fill with freon and labor, and that I probably needed a new unit. They charge $100 per pound for freon. A friend of mine recommended a local heating and air conditioning company, with a great reputation and reviews, he had been using for years. Their technician told me it was low on freon and suggested I fill it up and see what happens. He charged me less than $200, not $500, and it's working fine for now. They charged me $75 per pound for freon. I had both companies give me estimates to replace my Mitsubishi unit if I need to replace it. Hickory Heating and Air gave me an estimate for $9800. The other company, for the same exact Mitsubishi unit, gave me an estimate of $7500. Same exact unit, same warranty, same everything. A difference in price of 5-10% is normal with getting estimates and can be expected. A difference of 30% is excessive and gouging the customer. Needless to say, I won't be using Hickory Heating and Air again. I would suggest getting several estimates before dealing with Hickory Heating and Air.

Just had Matt come out for our 6 month cleaning and check up. Such a comfort to know we are well…read moretaken care of. If you are looking for a top notch HVAC company these guys are the best. Might not be the cheapest company but they are licensed, insured, honest, reliable and truly care about the service they provide. Thanks Hickory Heating and cooling!!

I definitely recommend McKinney Heating and Air. I bought a house where they recently installed…read morethe HVAC System. They did a great job with installing and unfortunately, one of the parts was faulty (no fault of their own) and held to their warranty and fixed the issue in a timely manner. The technicians have always been professional and have always been transparent with their process!! Thank you for the service you provide! -Stephen

We have been using McKinney's for several years now and I will never use anyone else! You cannot…read morefind better quality in the area and it's amazing to see people who take PRIDE in their work! We originally found them when we experienced an emergency breakdown of our unit around 2021. They responded immediately and on a WEEKEND!!! Same day our unit was fixed, and I was astonished by their work then, so we kept using them through the years... Fast forward to 2024... We just had our unit completely replaced after having them service our old unit for the previous 3 years. I cannot be happier!!! I'm so happy with the work they did, the response time is amazing, they're super dependable and very communicative!! Absolutely will not ever let anyone else touch our units we're a customer for life! Thank you so much to Josh, and his family / crew!!!

My gas furnace was short cycling for a while and everything I tried to solve the problem didn't fix…read morethe short cycling. I called 2Roots and Nick Jr. was there the next morning at 8 AM. He quickly analyzed the problem and identified the issue. He was able to fix the issue and stayed around to ensure that the problem was solved. 2Roots is my go to for all my HVAC work. They are professional, efficient, and trustworthy. It's great to support a business that really cares about their customers.

Two Roots was recommended to us by a friend about a year ago. They came out and serviced our 10+…read moreyear old HVAC unit a few times and were always affordable professional, prompt and efficient. Our HVAC unit was on its last leg and it finally died. When we called Two Roots they came out the same day did a full evaluation on replacing the entire system. We had a very professional quote with four pricing options later that day. We made our selection based on our budget and the HVAC features we cared for most. The unit was ordered and installed two days later and we are now enjoying the comfort of cool air in our house thanks to Two Roots... The team of three, Nick Sr, Nick Jr and Ed made sure that all precautions were taken to protect the inside of our house as they had to access our attic for one of the units. We highly recommend the professional team of Two Roots for all of your heating and cooling needs...

Luke and Chris of Carolina Air Experts are the best. Arrived on time and very professional. Worked…read moretogether like a fine oiled machine. Took out our old system and replaced it with a brand new AC and Heater. For any heat or AC needs call Carolina Air Experts in Morganton NC Ask for Chris and Luke to do the job for you. You won't be sorry. They even swept the floor when they were done. Luke and Chris deserve all the ATTA BOYS they can get!

Evergreen Heating & Air did a wonderful job installing my new hvac ducts that my old house…read moredesperately needed and continued to maintain service so that the air flow was properly regulated for each room in my house. I am a very happy customer! Thank you Glen, Tim, Danielle and everyone at Evergreen!

Great and honest work these guys provide!…read more Had Tim come out and check out a problem I had with excessive dust after a remodel of our home. He checked for leaks in the return lines, checked the air handler itself, and then come to find out we were just using the wrong air filters on the returns themselves. He could have but didn't upsell us, he recommended some things, but these guys are not robots that upsell. Just honest, caring people. They will really help you! Will always use Evergreen for anything residential HVAC.

First off the two guys that came to install the outdoor unit just pulled there vehicle right into a…read morefreshly sewed yard. after getting them out of the yard and mud they went down and pulled in the second drive way and pulled right back into the yard again instead of staying in the driveways. Bad service right from the start. had the move again and they were extremely rude after that because of using hand trucks 5 feet further I guess. the install it and left without a word. the unit did not work. 3 days later they finally came back and hooked up a harness the installation guys failed to connect. now it is constantly froze and want work. 1st call it took till the next day to get a call back. then 3 days for someone to come out. 2nd call it was two weeks later a return call and two days for someone to come out after that. unit still freezing up. unit is a lemon and doesn't work. now a third call due to unit froze and not working. got a call from a very loud and disrespectful lady. and they are coming out 2 days later. did receive a call from David the manager and he talked to me as I was a stupid kid or something. saying things that were not true. you know the narcissist peeps way. terrible company, poor work, non professional staff and want ensure they products work nor stand behind them. just give you the run around I guess until you go somewhere else cause they already have there money. wish there where some negative stars to give them. please stay clear of this business. they will rip you off.

Taylor completed work including replacing electrical outlets, hanging two light fixtures, and…read morefixing an electrical problem. He was prompt, pleasant and a joy to have in my home.

The best heating and air service providers around. They are always on time. Always return calls…read more The service guys are outstanding. Garrett is the best. He installed our new heating and air conditioning. They will stand behind their products. Brandon is outstanding in the office to help with the financing. Best around.

I am so happy with all the people at Duncan Heating, I know you will be too. Tanya and the guys did…read moreall they could to get our furnace in asap. I told Tanya my husband was just released from the hospital, after another bout with pneumonia and she got the ball rolling. In less than a week we had our new furnace. Where else could you go and get that kind of service? The guys were in and out and no noise or mess at all. Don't hesitate to use this company and their products.