I moved to the area two years ago and have been using Hickory Heating and Air. Recently I was…read morehaving issues with my Mitsubishi mini split on the lower level of my three-level home. They sent a technician out to assess the problem. He told me the freon was leaking, it would cost me $500 to fill with freon and labor, and that I probably needed a new unit. They charge $100 per pound for freon. A friend of mine recommended a local heating and air conditioning company, with a great reputation and reviews, he had been using for years. Their technician told me it was low on freon and suggested I fill it up and see what happens. He charged me less than $200, not $500, and it's working fine for now. They charged me $75 per pound for freon. I had both companies give me estimates to replace my Mitsubishi unit if I need to replace it. Hickory Heating and Air gave me an estimate for $9800. The other company, for the same exact Mitsubishi unit, gave me an estimate of $7500. Same exact unit, same warranty, same everything. A difference in price of 5-10% is normal with getting estimates and can be expected. A difference of 30% is excessive and gouging the customer. Needless to say, I won't be using Hickory Heating and Air again. I would suggest getting several estimates before dealing with Hickory Heating and Air.

Just had Matt come out for our 6 month cleaning and check up. Such a comfort to know we are well…read moretaken care of. If you are looking for a top notch HVAC company these guys are the best. Might not be the cheapest company but they are licensed, insured, honest, reliable and truly care about the service they provide. Thanks Hickory Heating and cooling!!

We have always had great service from Foothills Heating and Air Conditioning. They were first…read morerecommended by a friend at work when our system quit on us at our last house. Last weekend, our 28 year old system died on us at our current home. John from sales came out Monday and went over various options. He was able to help us pick the option that we could afford without any high pressure whatsoever. He was able to schedule the crew to come in early on Tuesday and they had our complete HVAC system humming by 1:15PM. Justin explained how the system works and encouraged me to call if we had any questions. One of the owners came first to supervise the beginning of the job but the entire crew was friendly, professional and working efficiently to get our AC blowing. The is the second system that we had bought from Foothills for two separate locations over about a fourteen year period of time and we have no complaints whatsoever.

We moved into an older home last year and we froze! Thought we needed new windows, but turned out…read moreour ducts were just not connected to the vents (& a few others issues). Because we are new to Hickory, I always ask around for good people. Many people recommended Foothills. They were right! Foothills guys are very good people. They came right away, gave a fair estimate, stuck to it and started the job the next day. They fixed the ducts, the heat strip and really did a good job cleaning up afterwards. Thomas was patient explaining the process and what we needed. Austin patiently adjusted the vents so we had even heat. The men were respectful to me and to each other. They were a pleasure to have in my home. Thank you Thomas, Michael, Austin, Joe, Jordan & Doug. Our house is now cozy warm. Lynn S

I definitely recommend McKinney Heating and Air. I bought a house where they recently installed…read morethe HVAC System. They did a great job with installing and unfortunately, one of the parts was faulty (no fault of their own) and held to their warranty and fixed the issue in a timely manner. The technicians have always been professional and have always been transparent with their process!! Thank you for the service you provide! -Stephen

We have been using McKinney's for several years now and I will never use anyone else! You cannot…read morefind better quality in the area and it's amazing to see people who take PRIDE in their work! We originally found them when we experienced an emergency breakdown of our unit around 2021. They responded immediately and on a WEEKEND!!! Same day our unit was fixed, and I was astonished by their work then, so we kept using them through the years... Fast forward to 2024... We just had our unit completely replaced after having them service our old unit for the previous 3 years. I cannot be happier!!! I'm so happy with the work they did, the response time is amazing, they're super dependable and very communicative!! Absolutely will not ever let anyone else touch our units we're a customer for life! Thank you so much to Josh, and his family / crew!!!

My gas furnace was short cycling for a while and everything I tried to solve the problem didn't fix…read morethe short cycling. I called 2Roots and Nick Jr. was there the next morning at 8 AM. He quickly analyzed the problem and identified the issue. He was able to fix the issue and stayed around to ensure that the problem was solved. 2Roots is my go to for all my HVAC work. They are professional, efficient, and trustworthy. It's great to support a business that really cares about their customers.

Two Roots was recommended to us by a friend about a year ago. They came out and serviced our 10+…read moreyear old HVAC unit a few times and were always affordable professional, prompt and efficient. Our HVAC unit was on its last leg and it finally died. When we called Two Roots they came out the same day did a full evaluation on replacing the entire system. We had a very professional quote with four pricing options later that day. We made our selection based on our budget and the HVAC features we cared for most. The unit was ordered and installed two days later and we are now enjoying the comfort of cool air in our house thanks to Two Roots... The team of three, Nick Sr, Nick Jr and Ed made sure that all precautions were taken to protect the inside of our house as they had to access our attic for one of the units. We highly recommend the professional team of Two Roots for all of your heating and cooling needs...

Luke and Chris of Carolina Air Experts are the best. Arrived on time and very professional. Worked…read moretogether like a fine oiled machine. Took out our old system and replaced it with a brand new AC and Heater. For any heat or AC needs call Carolina Air Experts in Morganton NC Ask for Chris and Luke to do the job for you. You won't be sorry. They even swept the floor when they were done. Luke and Chris deserve all the ATTA BOYS they can get!

They were on time. Texted me when they were on their way. Kevin was very professional and diagnosed…read morein 10 minutes. There was no up charging or shady "you need all this" . Would use them again with no reservations.

Very professional and quality work very efficient. Called to get service they came and completed…read morethe entire replacement in same day. Very satisfied.

Evergreen Heating & Air did a wonderful job installing my new hvac ducts that my old house…read moredesperately needed and continued to maintain service so that the air flow was properly regulated for each room in my house. I am a very happy customer! Thank you Glen, Tim, Danielle and everyone at Evergreen!

Great and honest work these guys provide!…read more Had Tim come out and check out a problem I had with excessive dust after a remodel of our home. He checked for leaks in the return lines, checked the air handler itself, and then come to find out we were just using the wrong air filters on the returns themselves. He could have but didn't upsell us, he recommended some things, but these guys are not robots that upsell. Just honest, caring people. They will really help you! Will always use Evergreen for anything residential HVAC.

One of my air conditioners stopped working in the evening on one of the hottest days of the summer…read more Called Putnam Mechanical and they were there the next day, replaced the faulty part and everything was back to working great. I always use them for my yearly maintenance.

On November 21, 2021, Putnam Mechanical, from Mooresville, NC, installed a Lennox HVAC system, at…read moremy business, Sweet Cakes Bakery. I have attached the copy of the contract. The contract drafted by Putnam contained an error in the model number of the air conditioner and a fraudulent representation that the unit included a "one-year parts and labor warranty and ten-year manufacturer's warranty". We relied on the ten-year manufacturer warranty when we decided to use Putnam to install a Lennox unit. We never received any paperwork for the unit, such as warranty, installation/instruction guide, or registration form. In fact, we could not register the unit with Lennox because the unit number in the contract is incorrect. It was not until the unit stopped working, in July of 2024, and Putnam refused to service the unit, that we hired another HVAC company. The new HVAC company took a photo of the actual unit model no. which is TSA036S4N44Y. We registered the unit with Lennox after learning the correct model number and clearly could see there was never any warranty on the unit. When we contacted Putnam regarding the broken system, we were instructed to call any other HVAC company to honor the warranty (Putnam manager and owner knows there is no warranty). We called 2 HVAC companies to get estimates for repair. Both well known reputable companies, stated in their estimate that Putnam did NOT install the proper 3/8 inch line for the refrigerant. Putnam used an undersized liquid refrigerant line which damaged the thermal valve. The pressure resulting from the undersized line directly cause the A/C system failure. We are a small business, struggling to survive. Putnam's use of the undersized refrigerant line (which should have been 3/8" per the Lennox installation guide), AND Putnam fraudulently leading us to rely on a nonexistent 10-year manufacturer warranty need to be rectified. If I were to be gracious with their mistake, you could say Putnam "may have" accidentally entered the incorrect model number in the contract, but the statement of the "one year parts and labor warranty and ten-year manufacturer's warranty" is clearly a fraudulent statement used to convince us to use their services over their competitors. Due to Putnam's fraud and incompetence our unit was damaged. If you want to spend thousands of dollars on an HVAC unit, only for it to last less than 3 years and have to spend even more money to fix negligent work or to get an entirely new system, Putnam is the way to go for sure. For the cherry on top, their owner, Michael Fortin, will speak to you directly on the phone and repeat the lies in their contract verbatim to really double down on their fraudulent practices. So if you'd like someone to lie to your face, choose Putnam! Otherwise, I'd look elsewhere.