I dropped my Samsung S7 and cracked the screen! So I took it to iFix Phones on the 2nd floor at Emerald Square Mall (not the kiosk on the 1st floor). They were able to replace the screen within 15-20 minutes and it cost about $220. This is very reasonable and better than paying for a new phone. The staff were friendly and did a fantastic job with the replacement. The phone looks brand new! I strongly advise calling the store ahead of time to make sure they have the correct model and color of replacement screen for your phone BEFORE walking in. I needed a screen for a gold S7 and they didn't have it in stock when I initially went it. But they took my number so they could call me when the screen came in. Lucky for me, they had a delivery later that day and called to let me know it was in. They replaced the screen without issue and it looks as good as new. I do have to mention that it appears they use screens from used phones. When the screen has a white background, I can see an imprint of an error message in the upper left hand corner of the screen. It is probably an error message from a previous phone that was burned into the screen. While it isn't apparent on backgrounds other than white, or even to other people, it is still there. Overall, I'm happy to overlook that small imperfection in order to have an intact screen for a fraction of the replacement cost. read more

They fixed my old iPad. good job so far. really quick compared to everyone elses "month" to fix and they want you to pay for a new screen because they know they will break it. thank you. Much better. read more

So impressed with Alex! I was given this recommendation by a tech at Staples...Can't get better than that! I needed iPad 7 screen repair and after much research, this was about half the going rate for a new screen. Alex came to my home and repaired my screen in what seemed like a flash and it was perfect! He communicated with me every step of the way, such a polite young man. I was able to pay w/Venmo, too. I could not have asked for a better service experience than this! He has my complete trust and I highly recommend him! I will never go anywhere else. Thank you, Alex. We are your customers for life! read more

Me and my sister went to this place to just replace her screen. Took only fifteen minutes which we thought was sketchy. We went back in, and we got the phone. We went back into the car, but we then realized that he had given her problems that her phone never had. her Home Screen and Lock Screen had a glitch on it where it looked like static. DON'T WASTE YOUR MONEY HERE. read more

I give these guys no stars extremely high price they tell u 1 hour they break your camera and say they didn't do it eve. Though u have pictures from the night before dont waste your time or money they are extremely RUDE 2 days later still waiting for my phone ‍ read more

I had shattered my iPhone 6s Plus so I messaged a few places on yelp for a quote. I got quoted $110 and 20 minutes from whomever monitors their yelp account, but when I walked in they tried to charge me $130 and 25 minutes. I was confused and showed the gentleman my yelp quote and he did honor it. My phone looks great but I'm only giving 4 stars bc If I didn't have my yelp message handy I would have gotten overcharged. That's not cool. REVIEW UPDATE halloween my screen died.. decided to go somewhere else and they showed me how it was a faulty low grade screen.. PLUS this place didn't put screws back in! DISGUSTED. read more

I went in there a couple months ago to repair and replace my S3 charging port, they said no problem. I came back and they said it could not be repaired, there was a broken cable inside. I asked if there were any higher levels of tech and repair in the area and they said no. But they acted strange. But overall I thought they were very friendly bunch of guys and gals So Instead I bought a cell battery wall charger since the port could not be repaired. I ended up with a cheap 1A charger that worked like S___ God, are we not all sick of companies selling us dirt cheap products out of China. Typical crap They did try to sell me a new "authentic" Samsung S3 battery for $45? I said no as these batteries are all over Ebay and Amazon from $5.00 - $8.00 I finally took the phone to another repair place down the street, 80 East Washington Street. Thank God, this was the advanced tech and repair place I was looking for. I told them my experience. They opened the phone up and said God, they sure messed up your phone! Not only was the port not put in properly but it was sloppy. Ifixphones made a mess of my phone, three USB port cables were broken by their amateur repair people. This new guy ripped all the USB Port wiring out, then made/soldered all new connections/wires from the port to the motherboard!! It now works perfectly! Live and learn! These guys were several notches up the food chain, and a pleasure to see, experts in their field. read more

Great service. First time in I went in to have my charger port fixed, and it up being a piece of paper stuck in there, fixed it for no charge. Second time I had dropped my phone. They fixed the screen very quickly even fixed my internal antenna. read more

Great and fast service. They fixed my samsung s8 in 20 minutes. I got free screen protector too.

I had my i-phone 7 cracked screen repaired on the 1st floor kiosk and Nigar did a terrific job !! I am glad I decided to stop in and see if they could help !!! Thanks for being so friendly and matching the price i had been quoted elsewhere to keep a customer coming back. I will def recommend her !!! :0) read more

Worst experience ever! They claim to have a "6 month warranty" if there are any software problems with your phone after they replaced my cracked screen. My phone will freeze ever time I try to send a text message. My battery life is less than 6 hours and then it needs to be recharged. The place charges $69.99 when every other place will charge $50. When I went to the owner to honor my warranty, he offered to fix the problem for $30. Buyer beware!!!! read more

I am very very pleased by the service I received from this shop (the one on the 2d floor of the mall). I'm not sure if they are affiliated with the kiosk downstairs that sells accessories and also fixes phones, but I had a question and a serious problem with my phone and the guy was super helpful and got it fixed for me in under 30 minutes. Although I dealt with the 2d floor guy, the folks at the kiosk did the work. Could not be more pleased. I wish I could do this stuff myself so I could say I Fix Phones hahahaha. read more

These guys are amazing. My phone randomly turned off from water damage and I thought my phone was done. When I came in and told them the issue They immediately got to work and even replaced my cracked screen for cheaper than any other store I went to in the mall. I would definitely recommend this place to anyone who needs a last minute fix no matter how bad the damage is. They are very friendly professionals! read more

Naso was great, he fixed my phone in less than half hour. He answered all my questions and I am happy with my new screen.

Great service and they fixed my husbands phone in 15 minutes. They even let me use their restroom! My husbands phone was cracked missing the black tip of his phone. When we got it back it up as like new! Affordable! read more

They do not know what they are doing. Brought my Phone in for a cracked screen, which they repaired. Now the speaker on my phone does not work. I can't talk text, clients are complaining they can't hear me well and I cannot talk at all on speaker. They were courteous, but I have been back 4x for a repair on a problem they created. It will now cost me more to fix their mistake, including the time from work to get it fixed. And they claim to open at 10 and they still aren't open at 10:30am. Very frustrating!! When they finally did open they worked on my phone, it does finally seem to be fixed, and because of all the trouble they gave me a free case. Though it doesn't resolve the frustration of time, did ease some of the pain read more

Came here on Monday to get a screen replacement for my iPhone 6s. $100 and 20 minutes later, my phone looked okay but after using it, I realized they didn't do a good job. The touch on the phone doesn't work properly, and the screen that they use is bad quality. The color on my phone is distorted from the new screen and when I told they about it they claimed that it's the same color and they can't do anything about it. They claimed that the "free" screen protector they gave is worth $25- it has bubbles all over it and I can buy 3 on Amazon for $6!! These people are liars and theives, don't go here! read more

My battery went out of my phone when I was on vacation, I took it here they fixed it supposedly but it would never keep charge. I live 22 hours away so I had it fixed up a local store and they said it was a used Samsung battery, It probably came out of a used phone. I called 3 times and all I asked for was a refund and I would ship the old battery back to them which they refused. I understand that anybody could call and say they want a refund, this is not the case nor can I drive 22 hours to have the phone looked at. I guess I'll just write it off as a $53 loss. I do not recommend this place! Sell better parts or "new" like i asked for and this would not have happened read more

This establishment does not stand behind their work. I had a screen replaced and that evening it started having issues. It would make random phone calls on its own, the touch screen seemed to start controlling itself and opening apps and snapping pictures on its own. Then lines appeared across the screen. I brought it back and the owner accused me of dropping it (which was not true) because he said the lines were physical damage and that voided the warranty (of 3 days, no less). He ended up making me pay for a new screen and I really had no choice because my phone was not functional. Next time bite the bullet and go to Apple. At least they believe in their customers. read more

Stay away from this store. The repair people do not know what they are doing, they do not stand behind their repairs, and have terrible customer service. I have been in touch with the store three times and visited twice regarding the same repair. The employees were rude to the point of being abusive and were absolutely no help. When I asked to speak to a manager I was told repeatedly that one was not available and would not be able to call me back. read more

My IPad starting being crazy and pushing buttons and switching between apps without me even touching it. I took it to Apple and they said the screen was improperly installed and that they their didn't know what they were doing or it was intentional. read more

Unbelievable service! The camera on my iPhone 6 was broken, so I emailed Steven and he got back to me immediately. He showed up to my work, that day, and fixed my phone in 20-30 mins. Cant beat the price and service. I would HIGHLY recommend getting any device fixed by him. read more

Poor customer service. Guys learn how to talk to customers. Very unpleasing. I will not suggest this place to anyone

had my iPhone screen fixed last May, I went there today. they told me they could not find me in the computer. then they said if I had it done there I should be able to show them the text receipt, The screen is broken, so they didn't back the warranty and I had to get it fixed at the kious on the 1st level. my suggestion is go to the guy on level 1 he did a great job for a great price, if you have any phone problems don't bother with the guy on level 3 I Fix Phones read more

Would give 0 stars if I could, no class at all from store manager. Have been customer multiple times, went to fix phone screen cracked 3 days later and doesn't honor "6 month warranty". No one I know will ever come here again. read more

Save your money. DO NOT take your devices here for repair. Went for a simple screen repair on an iPad and they wrecked the whole thing. Wouldn't re-start. Took me four trips into the store until they finally agreed to replace it. They said that I'd be getting a 'Brand New' iPad. Great right? Wrong. When I went to pick it up, it was a used and re-furnished one AND they made me pay for the repair on the broken iPad. They said there would be a 6-month warranty on the unit, but wouldn't provide a receipt or give me their names. I have no confidence that they'll stand behind this 'warranty'. read more

Nice work with no hassle! I wanted to replace my iPhone battery, replace the screen protector and get a new case. For $60 it was done perfectly and, because I had other errands to run, I just dropped the phone off and came back about 30 minutes later and everything was restarted and ready for me. Sweet! read more

Went here Saturday 10/22 to have my screen replaced, my boyfriend brought the phone into the mall to the kiosk on the first floor. The man working told him it would be $200 to fix because I have the 6s plus. He told my boyfriend it would take no longer than 25 mins. We left and came back to the mall, my boyfriend went back in to pick up the phone and pay the $200. When he handed me the phone there was a message on the screen that says "phone disabled, connect to ITunes." I thought it was weird, as I have gotten my screen fixed here before and did not have that problem. I connected the phone to ITunes, and on the computer it said, "Please enter passcode on phone." I could not enter the password, as the phone was locked and the only options were to connect to iTunes or make an emergency phone call. We went back to the kiosk Sunday where a lady told us that because the LCD screen was broken the phone was probably typing in the password over and over and eventually disabled it. I have seen phones disabled for 1 hr, 1 day, 1 month, but never disabled and connect to ITunes. She told me I would have to delete everything off my phone and restart it. So I went home and followed directions to restart and lose all of my pictures, music, etc. (which they never told us when my boyfriend picked up the phone.) I am not even able to restart my phone. I tried for hours to restart it willing to lose all of my data and that still did not work no matter what I tried. This place broke my phone and told me it was neither my fault nor theirs, even though they knew it was broken when they handed the phone back to my boyfriend and did not say anything. DO NOT GET YOUR PHONE FIXED HERE I paid $200 for their 25 minutes and they broke my phone. If there was an option for no stars that's what they would receive. Do not get your phone fixed here. read more